Deluxe Room, 2 Single Beds, City View | Exterior
Check availability

Reviews of Le Meridien Nagpur

4.5 out of 5
Le Meridien Nagpur
Wardha Road, Nagpur, Maharashtra

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 87 reviews" "
Rating 8 - Good. 32 out of 87 reviews" "
Rating 6 - Okay. 13 out of 87 reviews" "
Rating 4 - Poor. 2 out of 87 reviews" "
Rating 2 - Terrible. 6 out of 87 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Saravana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was a bit undermanaged. The facilities needed TLC to bring it up to 5-star standards. Rooms were large and spacious, but the maintenance was lacking in all aspects.
Stayed 1 night in Feb 2024

8/10 Good

NAVEEN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members humble and supportive
Stayed 3 nights in Nov 2023

8/10 Good

Lamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 3rd stay at this establishment in the last 6 months. On this particular trip, I enjoyed the faculty and all its amenities. The staff were very welcoming as they remembered whom I was from previous visits. Overall I would rate this experience a 4 of 5 due to a few hiccups. Room Cleaning Services, Dinning staff we very friendly and understanding. I chose to use the spa this time, unfortunately, my appointment was scheduled for 1pm they told me the didn’t have the room available at the time of my scheduled apt. So we rescheduled the apt until the next available slot that was available at 2 pm. Unfortunately, we were still not serviced until 2:40 pm. We were not even offered a discount or a percentage off for the inconvenience. The positive about the spa is that the actual Massages given were exceptional!! So tips were given accordingly. The workout area was utilized daily by me… no complaints. I had the opportunity to walk the entire facility this time. Very nice scenery. Dinning room was clean and welcoming. While eating my dinner however, I did observe several cockroaches roaming the floor. Unfortunately, one did crawl on me and I immediately told the staff. They were very comforting and vowed to handle it with spaying after services. Overall good experience.
Stayed 6 nights in Oct 2023

10/10 Excellent

Sagar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special mention for excellent staff and service. Everyone was very responsive and helpful especially Manoj, Ravi and Shankar provided excellent service and experience overall.
Stayed 1 night in Sep 2023

2/10 Terrible

Nikhlesh

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Harold

Stayed 1 night in Apr 2023

8/10 Good

Lamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We had a great visit! The place is clean and well cared for. We were only there for one night, but we would have happily stayed longer. The breakfast was delicious and the staff were extremely kind and helpful. Thank you for a wonderful visit!
Stayed 1 night in Apr 2023

8/10 Good

Roshani

Travelled with family
Liked: Staff & service, amenities
Would stay again.

2/10 Terrible

Bhavinkumar

6/10 Okay

Prakash

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Swati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Verified traveller

Travelled with family
Needs Improvement a lot
We were charged as food bills Rs 1900+ for 3 additional Breakfast. We were 5 adults+ 3 Children 4,11 and 13 years. In morning nextday we had one guest with one chiled 7 years. What should be count for breakfast when the breakfast was complimentary .We were alloted 3 rooms 208,211 and 218, we didn't ask for extra bed or facility. I don't know about your policy about breakfast when it was included in Room tarrif.NOW JUST WANT TO KNOW IF I WAS BILLED FOR FOOD PROPERLY.WHEN I HAD MY BOOKING FOR 6 ADULTS AND FOR 6 BREAKFAST INCLUDED IN BOOKING. Couldn't use swiming pool in the evening when we reached ,due to specific swimwear not defined by your staff .However in same moment..two persons were in pool..with same garments which we had. The hotel couldn't provide the defined swimwear even if I wanted to buy and then use the pool. Kindly advise the pool attendent to have proper knowledge about the swimwear if he wants to advise. Check out was delayed..even after informing the reception 30 minutes in advance, had to wait for 20 minutes for my turn . Pramod Sharma 9422451409
Stayed 1 night in Jun 2022

10/10 Excellent

Abhay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The staff were amazing! Everyone was friendly and courteous. Special mention for Sejal, Yash from reception and Swati, Gajender and Atul from the coffee shop and bar. Keep it up team.
Stayed 1 night in May 2022

6/10 Okay

Prakash

Stayed 1 night in Apr 2022
Response from Prashanth on 19 Apr 2022
Dear Guest, Greetings from Le Meridien Nagpur!! While I thank you for sharing your feedback, I am disappointed for not meeting your expectation and living up to the Le Meridien Brand. Therefore it is indeed concerning for us to have let you down with an unpleasant experience. I would like to apologize for falling short of meeting your expectation. Thanks, Team Le Meridien Nagpur.

8/10 Good

Amit

Travelled with family
Liked: Staff & service, room comfort
Pooja was really helpful in dining area, chefs didn’t give correct info regarding eggless bakery, only one item was available… rest all was good
Stayed 2 nights in Feb 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Data privacy
Hotel Staff took our passport pages picture on personal mobile phone. After asking, they changed phone and again took picture on another mobile which they named as Hotel's mobile. Hotel must scan passport pages on scanner instead staff starts clicking picture on personal or hotel's mobile phone
Stayed 1 night in Nov 2021

10/10 Excellent

Arvind

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience
Stayed 1 night in Aug 2021
Response from Le Meridien Nagpur on 17 Sept 2021
Dear Arvind Thank you for taking time out and giving us your valuable rating. We are delighted with your positive views that have translated into your passionate rating. We endeavor to provide you bespoke service as we await to welcome you back at Le Meridien. Thank You, Le Meridien Nagpur.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building is quite imposing. Post Covid attempting to be on full track. The approach route is dull.
Stayed 1 night in Aug 2021
Response from Le Meridien Nagpur on 17 Sept 2021
Dear Guest, Thank you for taking time out and giving us your valuable feedback. We are delighted with your positive views that have translated into your passionate feedback. We endeavor to provide you bespoke service as we await to welcome you back at Le Meridien. Thank You, Le Meridien Nagpur.

8/10 Good

Shailesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Good Ambiance. Great food. Rooms are well equipped with all required facilities
Stayed 1 night in Jan 2021
Response from Anurag Rai on 22 Jan 2021
Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us. Warm Regards, Anurag Rai General Manager

8/10 Good

Rohan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Anurag Rai on 22 Jan 2021
Dear Guest, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Anurag Rai General Manager

2/10 Terrible

Anand

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Old and Dilapidated Hotel.
We checked in to our first room and it was a Non Smocking Hotel. The room was having the smoking odour and the hotel personnel was embarrassed himself. Also all curtains were stained very badly and looked very old and unmaintained. We were given a 2nd room on being insistent, and the bed linen here had all stains. I decided to stay here since it was 2.00am a the checkin time. Further to this the TV wad white spots and it was not possible to see on it. The price being charged and the quality of service/ confirm and cleanliness is a disappointment. This property dilapidated. I checked out early morning. Not recommended to stay here.
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Sep 2020

10/10 Excellent

ashok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Anurag Rai on 11 Apr 2020
Dear Ashok, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Warm Regards, Anurag Rai

10/10 Excellent

Sanjiv

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service right from arrival to departure was excellent. The staff was always available to address any and all needs to make our stay a total comfort. One issue about the rooms, could not open any windows, which made rooms too stuffy with no natural fresh air. Overall the service and hotel and in-house restaurant was excellent
Stayed 2 nights in Feb 2020
Response from Anurag Rai on 11 Apr 2020
Dear Sanjiv, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Best Regards, Anurag Rai

10/10 Excellent

paritosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff were very friendly and helpful. The food was excellent and the the amenities were good. My wife claimed she had the best message of her life. The problem is the quality of air control. There was a terrible musty smell in our room, which felt unhealthy. My feeling is that the staff don't notice it because they're used to it. However it is unhealthy to be breathing mold.
Stayed 1 night in Jan 2020

8/10 Good

Vinay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
decent place.
Nice place near the highway. Good for people on the road. The place is also very close to the airport. The service is good, hotel rooms are good but kind of showing their age. The food is decent but more tuned to foreign crowd.
Stayed 1 night in Dec 2019

8/10 Good

SANDEEP

Business traveller
Liked: Staff & service, room comfort
Good hotel but needs
Good hotel but the outside area and the entry to the hotel is not fully paved. Seems like the hotel is going through renovation and has paint smell. Room and wash room size is big though.
Stayed 2 nights in Dec 2019

6/10 Okay

SANDEEP

Business traveller
Good hotel
The hotel seemed to be going through some renovation so there is smell of paint etc. The staff is dinning are is the best, very attentive and responsive. The access road to the hotel is not fully paved and feel like a dirt road.
Stayed 2 nights in Dec 2019

10/10 Excellent

Navneet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Amazing Hotel good service, great food, lovely breakfast, must stay place
Stayed 2 nights in Oct 2019
Response from Taem Le Meridien Nagpur on 19 Nov 2019
Thank you for taking time out and giving us your valuable feedback. We appreciate your kind words that glorify our service standards and give impetus to personalized care and attention that is the core of our delivery. We are sure to repeat our performance as we look forward to welcoming you back at Le Meridien.

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from Team Le Meridien Nagpur on 19 Oct 2019
We thank you for your valuable feedback and hope to see you soon with your family and friends

6/10 Okay

ThomasEnglish, Vancouver, BC

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Really bad air quality, they need to change the filters for the air coming in. Otherwise, great service and facilities and restaurant is great
Stayed 1 night in Sep 2019
Response from Team Le Meridien Nagpur on 19 Oct 2019
Feedback serves as a bedrock for service improvisations and in this regard your views have been shared with team for making suitable service adjustments. We personally would like to assure you that we will leave no stops in getting the defects rectified.

8/10 Good

Sheela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and friendly staff
Stayed 2 nights in Aug 2019
Response from Team Le Meridien Nagpur on 29 Aug 2019
Thank you for taking time out and giving us your valuable feedback. We value your appreciation for the services rendered and elaborating our keenness in offering personalized care and attention. We value your patronage as we look forward to welcoming you back at Le Meridien.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Team Le Meridien Nagpur on 21 Aug 2019
We thank you for your valuable feedback and hope to see you soon with your family and friends.

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Team Le Meridien Nagpur on 31 Jul 2019
We thank you for your valuable feedback and hope to see you soon with your family and friends

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gym and the swimming pool is awesome Food is not so nice. The breakfast Buffet spread is so so
Stayed 3 nights in Jul 2019
Response from Team Le Meridien Nagpur on 17 Jul 2019
Dear Guest, Thank you for taking time out and giving us your valuable feedback. We appreciate your kind words that glorify our service standards and give impetus to personalized care and attention that is the core of our delivery. Feedback serves as a bedrock for service improvisations. Your encouragement will motivate us to excel our line of service as we look forward to welcoming you back at Le Meridien.

10/10 Excellent

Sundeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Team Le Meridien Nagpur on 4 Jun 2019
Thank you for sharing your valuable feedback.

8/10 Good

Verified traveller

Stayed 1 night in May 2019
Response from Team Le Meridien Nagpur on 30 May 2019
Thank you for your valuable feedback.

4/10 Poor

Verified traveller

Stayed 1 night in Apr 2019
Response from Team Le Meridien Nagpur on 26 Apr 2019
Dear Guest, Thank you for taking time out and giving us your valuable feedback. Your encouragement motivate us to excel our line of service as we look forward to welcoming you back at Le Meridien.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Best property opposite nagpur airport .... Best service
Stayed 2 nights in Mar 2019
Response from Team Le Meridien Nagpur on 2 May 2019
Dear Guest, Thank you for taking time out and giving us your valuable feedback. We appreciate your kind words that glorify our service standards and give impetus to personalized care and attention that is the core of our delivery. We are sure to repeat our performance as we look forward to welcoming you back at Le Meridien

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable stay
It was good, the hotel is close to the airport and main highway. Room was comfortable and very quiet.
Stayed 1 night in Mar 2019
Response from Team Le Meridien Nagpur on 22 Apr 2019
We thank you for your valuable feedback and hope to see you soon with your family and friends

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good, staff was good, location near Airport and far from center
Stayed 1 night in Mar 2019
Response from Team Le Meridien Nagpur on 19 Mar 2019
We thank you for your valuable feedback and hope to see you soon with your family and friends

8/10 Good

Murad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and staff, everything was good and room clean
Stayed 1 night in Mar 2019
Response from Team Le Meridien Nagpur on 19 Mar 2019
We thank you for your valuable feedback and hope to see you soon with your family and friends

2/10 Terrible

Vinay

Disliked: Cleanliness, staff & service, property conditions & facilities
Pathetic state of service
I had the misfortune of staying at the Le Meridien hotel on 31-December-2018. I have stayed at the hotel multiple times in the past. I knew that this was new year eve and expected that things may not be up to the mark like my previous visits. The first signs of my stay going wrong came when I received an email from the hotel directly which said the following. "We are holding a rooms under your name. It is mandatory to joining us for the party and the stay will be of family and friends. As it will a special evening, we will be holding Gala Dinner at our venues at a special package instead of normal menu. We have customized below package in case if you want to join us at the Venue for the special evening. · Buffet at INR 8260 AI inclusive per couple. With free flow of IMFL, mocktails, Juice and aerated beverages. · Kids between 06-12 years will be charged 1800 AI and 12-18 years will be 2200 AI." At this time I called them and asked them about mandatory part of the stay. had no interest in a party upon my arrival. I was told that the party and the exorbitant price was only for buffet and I was free to eat ala-carte and that would be OK. When I checked in, I was told I have to only eat room service. There was no menu in the room and they could get the menu after 5 calls from 5 PM to 9 PM. The bed was dirty, see the picture of pillow.
Stayed 1 night in Dec 2018
Response from Team Le Meridien Nagpur on 10 Jan 2019
Dear Vinay, Thank you for taking time out and giving us your valuable feedback. We apologize for the inconveniences caused to you during your stay with us. The nuances expressed are of great value and will serve a beacon for improvements. Feedback serves as a bedrock for service improvisations and in this regard your views have been shared with team for making suitable service adjustments. We personally would like to assure you that we will leave no stops in getting the defects rectified. On account of the inconveniences faced we would like to make your next stay with us special and memorable thereby redeeming ourselves of the disservice. We cherish your thoughts as we look forward to welcoming you back at Le Meridien. Regards, Team Le Meridien Nagpur

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

6/10 Okay

Ram Manohar

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive Experience
We had a lovely time at Le Meriden and the staff were both friendly and helpful.
Stayed 13 nights in Feb 2018

6/10 Okay

Evan

Hotel was not on pare with the Le Meridien name.