Ratings based on 303 verified reviews

4.6 out of 5
92% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 4 Oct 2019
5 out of 5
by a verified traveller

Posted 20 Aug 2019
Comment from Hotel Management
22 Aug 2019 by K.M Chengappa, General Manager, Hotel Management
Thank You
5 out of 5
by a verified traveller from London

Posted 20 Aug 2019
Excellent facility with very attentive staff right from the time we checkin, choice of 3 beautiful restaurants that serve delicious food. Overall very pleased to spend a day here to celebrate my wife’s birthday. Well worth it and would recommend this hotel to anyone who visits Chennai.
Comment from Hotel Management
22 Aug 2019 by K.M Chengappa, General Manager, Hotel Management
Dear Guest, Greetings from The Leela Palace, Chennai. Thank you for taking the time to share your feedback, we appreciate your comments and graciously await your return to The Leela Palace Chennai in the not too distant future.
5 out of 5
by a verified traveller from Toronto

Posted 15 Aug 2019
Great escape from the hustle and bustle of Chennai.
Comment from Hotel Management
10 Sep 2019 by K.M Chengappa, General Manager, Hotel Management
Dear Guest, Greetings from The Leela Palace, Chennai. Thank you for taking the time to share your feedback, we appreciate your comments and graciously await your return to The Leela Palace Chennai in the not too distant future.
5 out of 5
by a verified traveller

Posted 14 Aug 2019
Very well kept facilities and rooms. Staff are some of the nicest and most attentive of all the hotels I have stayed at around the world.
Comment from Hotel Management
22 Aug 2019 by K.M Chengappa, General Manager, Hotel Management
Dear Guest, Greetings from The Leela Palace, Chennai. Thank you for taking the time to share your feedback, we appreciate your comments and graciously await your return to The Leela Palace Chennai in the not too distant future.
1 out of 5
by a verified traveller

Posted 1 Jul 2019 on Hotels
Poor
Comment from Hotel Management
3 Oct 2019 by KM Chengappa, General Manager., Hotel Management
Dear Guest, It was a pleasure having you stay with us at The Leela Palace Chennai. We thank you for sparing your valuable time to evaluate our product and services. We were happy to receive your unbiased feedback which we greatly value as a scope to work upon, in our quest for continuous excellence. Regards, KM Chengappa, General Manager.
1 out of 5
by a verified traveller from Toronto

Posted 24 Jun 2019
Not great , , ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Comment from Hotel Management
3 Oct 2019 by KM Chengappa, General Manager., Hotel Management
Dear Guest, Greetings from The Leela Palace, Chennai. Thank you for taking the time to share your feedback. I have also taken a note of your feedback. I do hope that this experience will not diminish your opinion about Leela, and I look forward to welcoming you all back to the Leela, in the not too distant future as I can assure you that we will be able to provide you with a much more positive impression.
5 out of 5
by a verified traveller

Posted 27 Apr 2019
Liked everything. A game room for kids with ping pong table, pool table, Fooze ball, air hockey and shuffle board.
Comment from Hotel Management
3 Oct 2019 by KM Chengappa, General Manager, Hotel Management
Dear Guest, Greetings from The Leela Palace, Chennai. Thank you for taking the time to share your feedback, we appreciate your comments and graciously await your return to The Leela Palace Chennai in the not too distant future.
5 out of 5
by a verified traveller from New York, NY

Posted 25 Apr 2019
I've stayed at so many luxury 5-star hotels, but this hotel just blew me away. The hotel is beautiful, they have the most friendly and accommodating staff, and the buffet was so good and delicious. Not only was the hotel amazing, but the cost per night was also so cheap and affordable! Would highly recommend this hotel to anyone going to Chennai. I feel like The Leela Palace hotel chain would all be the same or better.
Comment from Hotel Management
30 Apr 2019 by KM Chengappa, Hotel Management
Dear Guest, Greetings from The Leela Palace, Chennai. Thank you for taking the time to share your feedback, we appreciate your comments and graciously await your return to The Leela Palace Chennai in the not too distant future. Warmly, KM Chengappa, General Manager
5 out of 5
by a verified traveller

Posted 20 Mar 2019
Comment from Hotel Management
30 Apr 2019 by KM Chengappa, General Manager., Hotel Management
Thank You