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Reviews of President, Mumbai - IHCL SeleQtions

5 out of 5
President, Mumbai - IHCL SeleQtions
90 Cuffe Parade, Colaba, Mumbai, Maharashtra

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 1001 reviews" "
Rating 8 - Good. 325 out of 1001 reviews" "
Rating 6 - Okay. 72 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bhaswar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

ANNA, Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for one night, but the hotel definitely has a great luxury feel. The staff was very helpful and kind. I wish I could have stayed longer and used the amenities, but I picked this hotel due to it's location to Gateway of India. It's only a short distance to most of the popular attractions. Also, a friend came to meet me for dinner, and we dined in at one of the hotel's restaurants. Unfortunately, we didn't have reservations so we had to sit in the lobby, but the management was quite accommodating. The music in the lobby can get kind of loud at night, but I think it's suppose to give a lively electric atmosphere.
Stayed 1 night in Feb 2024

10/10 Excellent

Cajaanan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Hardi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Ana

Travelled with group
Attentive staff. Great restaurants on the premise.
Stayed 1 night in Mar 2024

8/10 Good

Renuka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel was clean, staff was very friendly and helpful, area surrounding the property was not clean. Restaurants were limited as the property was in residential area.
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the whole experience - pool was a huge bonus
Stayed 2 nights in Feb 2024

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The President, Mumbai IHCL Seleqtions is a beautiful hotel with a friendly, professional staff. Our room was lovely and immaculate, but a little dated. The breakfast buffet was amazing. We enjoyed evening dining in two of the restaurants and had cocktails in the bar. It is an easy walk to markets and to the Gate of India, but the airport is over an hour away. Even so, I highly recommend this hotel.

10/10 Excellent

Jenene

Stayed 1 night in Feb 2024

8/10 Good

kalpana

Stayed 1 night in Feb 2024

10/10 Excellent

Kiyoshi, Koganei

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good atmosphere, hospitality
Stayed 2 nights in Feb 2024

10/10 Excellent

Ananya

The President is a wonderful place to stay. The room was very comfortable, and staff were very helpful
Stayed 2 nights in Jan 2024

4/10 Poor

Shabbir

Travelled with family
Disliked: Staff & service
Unfortunately an all around bad experience. The hotel did not honor our room reservation. Upon checkout, they were completely inflexible and then charged extra because we 'forgot' to check out. This is the 21st century. Overall, its a nice hotel. But you pay for nice and also for service. And I would rather stay at decent over fancy as long as the service is excellent. Not the case for the President I am afraid.
Stayed 3 nights in Jan 2024

10/10 Excellent

Harmeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, great location, very well trained staff, and top class restaurants. The staff at the Breakfast Hall deserve a special mention! They made my stay worthwile.
Stayed 7 nights in Jan 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Abdulhusain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comments. Breakfast choice is far from expectation
Stayed 6 nights in Jan 2024

10/10 Excellent

Songqiao, Walnut Creek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Competitive price for a 5 star hotel and excellent breakfast with very helpful staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Avinash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Prajay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to celebrate our anniversary and they were amazing about it. We received a congratulatory cake, red ballons and lots of best wishes. The restaurants are amazing, the service always above and beyond and the room was brilliant. They even offered us a complementary room upgrade. 10/10 would recommend to everyone.
Stayed 1 night in Jan 2024

8/10 Good

Manish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Anant, SEATTLE

Stayed 2 nights in Dec 2023

2/10 Terrible

Rajib

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Don’t stay at Taj Presidemt
At check in, I was sitting with the front office staf, for my checkin. The front off of Enstar, was processing my document, chit chatting on the phone and also attending to other clients. 28 minutes after this I decided to cancel the reservation and move to another property. The most discourteous, disrespectful and disorganized hotel staff I have ever seen in my 42 days stay I different Taj properties in 2023. When I highlighted the issue with the duty manager they started providing excuses and did nothing to address the situation
Stayed 2 nights in Dec 2023

6/10 Okay

John e

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Not a 4-star experience
This is a step below other 4-star options in Mumbai. I was offered an early check-in but even though I asked twice about what kind of bed was in the room they still tried to give me a room with 2 twin beds. Quite unhappy about the extra slog to reception; not fun when you are tired. I stayed in two different rooms on two stays a few days apart. The 15th floor room was much nicer than the 11th floor, my guess is that they still cheaped out where they could.
Stayed 1 night in Dec 2023

10/10 Excellent

Asim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Giovanni

10/10 Excellent

Ravi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service, very friendly. The room was clean and enjoyable. The breakfast buffet was spectacular, and afternoon chai snacks buffet was very good too.
Stayed 4 nights in Nov 2023
Response from President, Mumbai on 1 Dec 2023
Dear Guest, Greetings from President, Mumbai – IHCL SeleQtions! We would like to take this opportunity to thank you for taking the time to share your valuable feedback with us. We take pride in providing excellent service to our guests. We are thrilled you had a great experience, and we look forward to welcoming you back soon. Warm regards, President, Mumbai

10/10 Excellent

Sandeep, Ellisville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Attentive staff. The staff is always smiling and helpful. Well kept interiors.
Stayed 2 nights in Nov 2023
Response from President, Mumbai on 1 Dec 2023
Dear Guest, Greetings from President, Mumbai – IHCL SeleQtions We would like to take this opportunity to thank you for taking the time to share your valuable feedback with us. We take pride in providing excellent service for our guests. We are thrilled you had a great experience, and we look forward to welcoming you back soon. Warm regards, President, Mumbai

6/10 Okay

Vaishali

Ok stay. The rooms were little tight. Italian restaurant is ok but good pasta for veg.
Stayed 1 night in Nov 2023

10/10 Excellent

shahir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel in a nice location. Excellent service that starts even before you arrive
Stayed 3 nights in Nov 2023
Response from President, Mumbai on 1 Dec 2023
Dear Guest, Greetings from President, Mumbai – IHCL SeleQtions We would like to take this opportunity to thank you for taking the time to share your valuable feedback with us. We take pride in providing excellent service for our guests. We are thrilled you had a great experience, and we look forward to welcoming you back soon. Warm regards, President, Mumbai

10/10 Excellent

Reyna

Stayed 4 nights in Nov 2023

4/10 Poor

anil

Disliked: Cleanliness, staff & service, property conditions & facilities
The place needs overhaul Lights are not effective in room Curtains need change
Stayed 3 nights in Nov 2023
Response from President, Mumbai on 4 Dec 2023
Dear Guest, Greetings from President, Mumbai – IHCL SeleQtions Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. Your feedback has been shared with the departments concerned so that we may work on improving the same. We value your kind patronage and look forward to welcoming you once again.Warm regards, President, Mumbai

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Stayed 5 nights in Nov 2023
Response from President, Mumbai on 1 Dec 2023
Dear Guest, Greetings from President, Mumbai – IHCL SeleQtions We would like to take this opportunity to thank you for taking the time to share your valuable feedback with us. We take pride in providing excellent service for our guests. We are thrilled you had a great experience, and we look forward to welcoming you back soon. Warm regards, President, Mumbai

10/10 Excellent

NIRUPAMA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was comfortable and excellent. Loved the room, restroom, restaurant and staff. Very reasonably priced for such a classy place. Keep it up!
Stayed 1 night in Oct 2023
Response from President, Mumbai on 1 Dec 2023
Dear Guest, Greetings from President, Mumbai – IHCL SeleQtions We would like to take this opportunity to thank you for taking the time to share your valuable feedback with us. We take pride in providing excellent service for our guests. We are thrilled you had a great experience, and we look forward to welcoming you back soon. Warm regards, President, Mumbai

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic play to stay
Stayed 3 nights in Oct 2023
Response from President, Mumbai on 1 Dec 2023
Dear Guest, Greetings from President, Mumbai – IHCL SeleQtions We would like to take this opportunity to thank you for taking the time to share your valuable feedback with us. We take pride in providing excellent service for our guests. We are thrilled you had a great experience, and we look forward to welcoming you back soon. Warm regards, President, Mumbai

10/10 Excellent

Kiran V.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place i stay when in Mumbai, and in the South. Last time was 9 years ago and i was a one week per month regular for 3 years. Excellent location. Great service. Home from Home. Room slightly dated.
Stayed 3 nights in Oct 2023
Response from President, Mumbai on 1 Dec 2023
Dear Guest, Greetings from President, Mumbai – IHCL SeleQtions We would like to take this opportunity to thank you for taking the time to share your valuable feedback with us. We take pride in providing excellent service for our guests. We are thrilled you had a great experience, and we look forward to welcoming you back soon. Warm regards, President, Mumbai

10/10 Excellent

Shabbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff ever ready to help
The hotel and the service staff was amazing - always greeting and ever ready to help. The room was neat and clean. The bathroom however could be larger in size as the commode was very near the shower door - the only downside was that the refrigerator was not working, hence no cold water to drink. The choices in breakfast was amazingly good, from waffles to dosas to coffee and masala tea.
Stayed 2 nights in Oct 2023
Response from President, Mumbai on 1 Dec 2023
Dear Guest,Greetings from President, Mumbai - IHCL SeleQtions!At the outset, please accept our most sincere apologies for the inconvenience caused. We greatly value your feedback as it gives us an opportunity for corrections. Your feedback has been shared with the concerned departments so that we may work on improving the same.We are glad you enjoyed our overall hospitality and we look forward to welcoming you back soon. Warm regards, President, Mumbai

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Abida, Stoney Creek

Travelled with partner
Liked: Cleanliness, staff & service
The staff were excellent, had dinner at the restaurant at the hotel - food was very good. Transport was easily available. Rooms were dated.
Stayed 2 nights in Oct 2023
Response from President, Mumbai on 1 Dec 2023
Dear Guest, Greetings from President, Mumbai – IHCL SeleQtions We would like to take this opportunity to thank you for taking the time to share your valuable feedback with us. We take pride in providing excellent service for our guests. We are thrilled you had a great experience, and we look forward to welcoming you back soon. Warm regards, President, Mumbai

8/10 Good

Shibli

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

10/10 Excellent

Hashim, Monroe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Very Clean and staff very cordial
Stayed 3 nights in Oct 2023
Response from President, Mumbai on 1 Dec 2023
Dear Guest, Greetings from President, Mumbai – IHCL SeleQtions We would like to take this opportunity to thank you for taking the time to share your valuable feedback with us. We take pride in providing excellent service for our guests. We are thrilled you had a great experience, and we look forward to welcoming you back soon. Warm regards, President, Mumbai

10/10 Excellent

Sakina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

2/10 Terrible

Dhaval

Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. There was construction both inside and outside hotel. If you need a nap it might be hard. Otherwise hotel is great, staff is excellent, food is good.
Stayed 4 nights in Sep 2023
Response from President, Mumbai on 1 Dec 2023
Dear Guest, Greetings from President, Mumbai – IHCL SeleQtions Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve.We are glad you enjoyed our overall hospitality and we look forward to welcoming you back soon. Warm regards, President, Mumbai

10/10 Excellent

Sakina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff but terrible Hotel Management
This Hotel made us sick and develop allergies due to renovation and Paint job in our room floor. Location is good, staff is helpful but terrible management of Hotel in Client service for fellow Indians. They started renovating next to our room without any kind of notice or advance information and even started painting. Our family has severe allergies with Paint smell and we devoloped sinusitis under an hour due to this. When complained, Hotel Staff told us to adjust but next morning when I strictly said this is unacceptable our room were changed. Racist attitude of management because if any Foreigner would have got allergies due to this mishap and mistake of Hotel renovation and painting, the Hotel Management would have given them loads of other additional services to compensate but we only got the room changed that too after strictly mentioning to them. Expected much better standards of client service and grievance handling by Hotel Management especially for fellow Indians and no dual policy for Indians and Foreigners as we also pay the same tariffs. They ruined our whole trip as we got unwell because of Hotel. Very disappointing client services.
Stayed 3 nights in Sep 2023

10/10 Excellent

Firas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can't go wrong with IHCL.

10/10 Excellent

Sangeeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and delicious food and beautiful flowers in the lobby
Stayed 1 night in Sep 2023

10/10 Excellent

Maureen

Stayed 2 nights in Aug 2023