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Reviews of The Byke Suraj Plaza Veg Hotel, Thane

3.5 out of 5
The Byke Suraj Plaza Veg Hotel, Thane
Saibaba Vihar Complex, Anand Nagar, Ghodbunder Road, Thane, Maharashtra

Reviews

8.2

Very good

Rating 10 - Excellent. 6 out of 18 reviews" "
Rating 8 - Good. 9 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool and Elegant stay
Decent experience. Nice large rooms. Better than expected at this location. Courteous staff and good procedure followed from outside to inside with all precautions.
Stayed 1 night in Oct 2020
Response from The Byke Suraj on 12 Jul 2023
Dear Mr.Sanjay,Namaste!!We thank you for your feedback in regard to your stay at our property. We hope to welcome you soon again.Warm Regards,Management -The Byke Suraj

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Unsatisfactory for a 4-Star Hotel
The room booked by us was King sized bed but we were provided with a much smaller bed. Also the receptionist just handed us a letter to read about the hotel property. The rooms had dust in the corners and the shower to tap switch was broken. Did not expect this kind of service from a 4-star hotel.
Stayed 1 night in Nov 2019
Response from The Byke Suraj on 12 Jul 2023
Dear Mr.Guest,Namaste!!We thank you for your feedback in regard to your stay at our property. We hope to welcome you soon again.Warm Regards,Management -The Byke Suraj

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and extremely helpful
Stayed 10 nights in Oct 2019
Response from The Byke Suraj on 12 Jul 2023
Dear Mr.Guest,Namaste!!We thank you for your feedback in regard to your stay at our property. We hope to welcome you soon again.Warm Regards,Management -The Byke Suraj

8/10 Good

Ligia

Liked: Room comfort
I forgot my key in the hotel and the day after they said they had the key. My colleague went to collect and they said they don't have anymore. They lost my key after it was found in the room i stayed. Other than that stay was fine.
Stayed 4 nights in Jul 2019
Response from The Byke Suraj on 12 Jul 2023
Dear Ms.Ligia,Namaste!!We thank you for your feedback in regard to your stay at our property. We hope to welcome you soon again.Warm Regards,Management -The Byke Suraj

8/10 Good

Vaishali

Liked: Room comfort
Comfortable stay !
We stayed for one night due to an emergency and the stay turned out to be a decent one ! I had heard about this property and always wanted to explore once ! The room was comfortable with modern amenities required in a room. One thing that caught my attention was the swipe lock system required for access which was bang-on and the catering people for late dinners ! The variety of food items were plenty and the option to choose from A-la-carte or Buffet is also nicely done. The decor of the dining area is nice too. The place is easily accessible and service was also nice, would surely love to stay again.
Stayed 1 night in May 2019
Response from The Byke Suraj on 12 Jul 2023
Dear Mr.Vaishali,Namaste!!We thank you for your feedback in regard to your stay at our property. We hope to welcome you soon again.Warm Regards,Management -The Byke Suraj

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from The Byke Suraj on 12 Jul 2023
Dear Mr.Guest,Namaste!!We thank you for your feedback in regard to your stay at our property. We hope to welcome you soon again.Warm Regards,Management -The Byke Suraj

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Nov 2018
Response from The Byke Suraj on 12 Jul 2023
Dear Mr.Guest,Namaste!!We thank you for your feedback in regard to your stay at our property. We hope to welcome you soon again.Warm Regards,Management -The Byke Suraj

6/10 Okay

Chitra

Liked: Staff & service
Disliked: Property conditions & facilities
Property was clean but needed upgrade n maintenance needed.Service was good ,staff were courteous.
Response from The Byke Suraj on 12 Jul 2023
Dear Ms.Guest,Namaste!!We thank you for your feedback in regard to your stay at our property. We hope to welcome you soon again.Warm Regards,Management -The Byke Suraj

8/10 Good

BHARATUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hote Byke Suraj Plaza
Good location. Smart service. However, some mattresses and pillows need change. Overall a nicely located place with good service.
Stayed 1 night in Jun 2017
Response from The Byke Suraj on 12 Jul 2023
Dear Mr.Guest,Namaste!!We thank you for your feedback in regard to your stay at our property. We hope to welcome you soon again.Warm Regards,Management -The Byke Suraj

10/10 Excellent

Shiva, Saint Louis, MO, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for a comfortable stay
I booked multiple rooms for guests attending a wedding. The guests were quite impressed by the services. They were appreciative of the overall cleanliness and service. Keep up the good work. Check-in process was also very quick and effective.
Stayed 3 nights in May 2017
Response from The Byke Suraj on 12 Jul 2023
Dear Mr.Guest,Namaste!!We thank you for your feedback in regard to your stay at our property. We hope to welcome you soon again.Warm Regards,Management -The Byke Suraj

8/10 Good

Rooma, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Byke Suraj Plaza is a good vegetarian hotel.
Hotel rooms are neat and clean with a good view. The staff is very cordial.
Response from The Byke Suraj on 12 Jul 2023
Dear Ms.Guest,Namaste!!We thank you for your feedback in regard to your stay at our property. We hope to welcome you soon again.Warm Regards,Management -The Byke Suraj

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The Byke Suraj on 12 Jul 2023
Dear Mr.Guest,Namaste!!We thank you for your feedback in regard to your stay at our property. We hope to welcome you soon again.Warm Regards,Management -The Byke Suraj

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel, vegetarian food...
Stayed for five days with extended family. Is a convenient location on the main road and good transport options nearby.
Response from The Byke Suraj on 12 Jul 2023
Dear Mr.Guest,Namaste!!We thank you for your feedback in regard to your stay at our property. We hope to welcome you soon again.Warm Regards,Management -The Byke Suraj

8/10 Good

ARKA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The Byke Suraj on 12 Jul 2023
Dear Mr.Guest,Namaste!!We thank you for your feedback in regard to your stay at our property. We hope to welcome you soon again.Warm Regards,Management -The Byke Suraj

10/10 Excellent

Gururaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a good and comfortable stay . I forgot one of my clothes while checking out . Ms Annie has agreed to send it by courier . I will be paying for the charges .
Response from The Byke Suraj on 12 Jul 2023
Dear Mr.Guest,Namaste!!We thank you for your feedback in regard to your stay at our property. We hope to welcome you soon again.Warm Regards,Management -The Byke Suraj

8/10 Good

Manisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall stay was good, but I did find that staff were not very responsive to emails sent prior to arrival
Response from The Byke Suraj on 12 Jul 2023
Dear Ms.Manisha,Namaste!!We thank you for your feedback in regard to your stay at our property. We hope to welcome you soon again.Warm Regards,Management -The Byke Suraj

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from The Byke Suraj on 12 Jul 2023
Dear Mr.Guest,Namaste!!We thank you for your feedback in regard to your stay at our property. We hope to welcome you soon again.Warm Regards,Management -The Byke Suraj

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value Property
Overall good value for money
Response from The Byke Suraj on 12 Jul 2023
Dear Mr.Guest,Namaste!!We thank you for your feedback in regard to your stay at our property. We hope to welcome you soon again.Warm Regards,Management -The Byke Suraj