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Reviews

5/5 Excellent
668 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    U.S. Consulate General
    4 min walk
  • Popular Location
    MMRDA Grounds
    18 min walk
  • Airport
    Mumbai (BOM-Chhatrapati Shivaji Intl.)
    8 min drive
  • Popular Location
    University of Mumbai
    10 min drive

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    About this area

    Mumbai

    Connected to the convention centre and in the city centre, Sofitel Mumbai BKC is in an area with good airport proximity. Siddhi Vinayak Temple and Haji Ali Dargah are notable landmarks, and travellers looking to shop may want to visit Mohammed Ali Road and High Street Phoenix Mall. Travelling with kids? Don't miss KidZania Mumbai and Film City.

    Visit our Mumbai travel guide
    Popular Location

    What's nearby

    • U.S. Consulate General - 4 min walk
    • MMRDA Grounds - 18 min walk
    • Phoenix Market City Mall - 4 min drive
    • Lilavati Hospital - 6 min drive
    • University of Mumbai - 10 min drive

    Getting around

    • Mumbai Kurla Station - 3 min drive
    • Marol Naka Station - 6 min drive
    • Mumbai (BOM-Chhatrapati Shivaji Intl.) - 8 min drive

    Restaurants

    • Where to eat
    • Pondichery Cafe – Serves breakfast, brunch, lunch and dinner. Open 24 hours. Kids' menu available.
    • Artisan – Delicatessen. Serves breakfast, lunch and dinner.
    • Tuskers Vegetarian Dining – Restaurant with a bar. Serves lunch and dinner.
    • Jyran Tandoor Dining – Al fresco dining restaurant with a bar. Serves lunch and dinner.

    About this property

    Sofitel Mumbai BKC

    This smoke-free hotel features 5 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 5 bars/lounges, a 24-hour health club and a poolside bar. All 302 shared rooms provide free WiFi, free wired Internet and 24-hour room service. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars, premium bedding and LCD TVs.

    Awards and affiliations

    • Sofitel Mumbai BKC is listed in the 2017 Condé Nast Traveller Top 100 List.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    Free self parking
    Free valet parking
    24-hour return airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Full breakfast available for a fee daily 6:30 AM–10:30 AM: INR 1500 for adults and INR 0.00 for children
    5 restaurants and 2 coffee shops
    5 bars/lounges and 1 poolside bar
    24-hour room service

    Things to do

    24-hour fitness centre
    Children's pool
    Full-service spa
    Outdoor pool

    Family friendly

    Babysitting/childcare (surcharge)
    Children's pool
    Dry-cleaning service
    In-room childcare (surcharge)
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)

    Conveniences

    ATM/banking services
    Banquet hall
    Lift
    Free newspapers in reception
    Gift shop/newsstand
    Library

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Wedding services

    Languages spoken

    English
    Hindi

    Business services

    Business centre
    Computer station
    Meeting rooms
    Conference centre

    Outdoors

    Pool sunloungers
    Pool umbrellas
    Terrace

    Spa

    6 treatment rooms
    Aromatherapy
    Ayurvedic treatments
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Facials
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage/treatment rooms
    Sauna
    Spa open daily
    Hot tub

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair accessible (may have limitations)
    Wheelchairs available on site

    More

    Designated smoking areas
    TV in reception

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Feather duvet
    Down comforter
    Hypo-allergenic bedding
    Pillow menu
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Deep-soaking bathtub
    Designer toiletries
    Hairdryer
    Rainfall showerhead
    Separate bathtub and shower

    Entertainment

    TV/satellite channels
    LCD TV
    premium channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    Connecting rooms available
    Desk
    Free newspapers
    Individually decorated
    Individually furnished
    Iron/ironing board
    Laptop-friendly workspace
    Phone
    Safe
    Shared accommodations
    Slippers
    4.6

    Exceptional

    5 - Excellent
    495
    4 - Good
    125
    3 - Okay
    30
    2 - Mediocre
    12
    1 - Poor
    6
    4.7
    Cleanliness
    4.6
    Service and Staff
    4.6
    Amenities
    4.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This is my review from Trip Advisor... Slice of heaven! I'm glad I succumbed to booking at the Sofitel Mumbai BKC as a treat for my family and me. The hotel is grand and luxurious, and so is the service. I read a couple of reviews that mentioned the service wasn't great. But my experience has been anything but that. The service is genuinely warm and friendly. Go the extra bit a book a room that gives you access to Club Millesime. You won't regret it. High Tea in the afternoon and drinks at night. What made my experience here even better is getting to know Steven Mendonsa. He and his team do a bloody brilliant job at Club Millesime and go out of their way to make you feel special. This is not just professional service, it's warm and infectious. It's something that's sorely lacking from a lot of their western hospitality counterparts and makes me wonder, why can't it be so? It's not hard to treat people with kindness. 5 star hotels can feel the same with the various services they offer. What sets them apart is genuine customer service. This place, and in particular, Steven and his crew have it in spades. There aren't any pictures as you can't capture great service in an image. You have to come here experience it.

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Location is in a business District away from the touristy spots. So The area was clean. The hotel itself and staff were exemplary.:of the nicest house I’ve ever stayed in in the world. and 1

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Property is a bit dated but still well kept. Friendly arrival and check-in. Pool deck service is hard to rate, they really tried but 25 minutes to get a drink and over an hour to get some food is not up to standard if booking a Sofitel. The room felt cosy and I liked the Illy coffee machine.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 4 nights in Jan 2020

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