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ITC Grand Central, a Luxury Collection Hotel, Mumbai

Star Rating
5 out of 5
Photo gallery

Reviews

4.4 / 5Excellent
502 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    KEM Hospital
    5 min walk
  • Popular Location
    Tata Memorial Hospital
    10 min walk
  • Popular Location
    Siddhi Vinayak Temple
    4 min drive
  • Airport
    Mumbai (BOM-Chhatrapati Shivaji Intl.)
    15 min drive

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    About this area

    Mumbai

    Located in Mumbai's Parel neighbourhood, ITC Grand Central, a Luxury Collection Hotel, Mumbai is in the city centre and near a train station. Haji Ali Dargah and Siddhi Vinayak Temple are notable landmarks, and travellers looking to shop may want to visit Mohammed Ali Road and High Street Phoenix Mall. Check out an event or a game at MMRDA Grounds, and consider making time for KidZania Mumbai, a top attraction not to be missed.

    Popular Location

    What's nearby

    • KEM Hospital - 5 min walk
    • Tata Memorial Hospital - 10 min walk
    • Siddhi Vinayak Temple - 4 min drive
    • Haji Ali Dargah - 5 min drive
    • Prince Aly Khan Hospital - 11 min drive

    Getting around

    • Mumbai Currey Road Station - 11 min walk
    • Grant Road Station - 23 min drive
    • Mumbai (BOM-Chhatrapati Shivaji Intl.) - 15 min drive

    Restaurants

    • Where to eat
    • Kebabs and Kurries – Serves lunch and dinner daily.
    • Shanghai Club – Restaurant. Serves lunch and dinner daily.
    • Hornbys Pavilion – Restaurant. Serves breakfast, brunch, lunch and dinner daily. Open 24 hours.

    About this property

    ITC Grand Central, a Luxury Collection Hotel, Mumbai

    Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, an outdoor pool, 3 bars/lounges and a health club are on-site. All 242 rooms boast deep soaking bathtubs, and offer WiFi and 24-hour room service. Wired Internet (surcharge) and minibars are standard, as are LCD TVs with satellite channels.

    Property amenities

    Internet

    Available in all rooms: WiFi (INR 353 per 24-hour period), Wired Internet (surcharge)
    Available in some public areas: Free WiFi
    In-room WiFi has a 4-device limit
    WiFi in public areas is free with a 4-device limit

    Parking and public transport

    Free self parking
    Free valet parking
    24-hour return airport shuttle (surcharge)
    Airport shuttle at scheduled times, on request
    Limo/town car service

    Food and drink

    Buffet breakfast available for a fee daily 7 AM–10:30 AM: INR 1418 per person
    3 restaurants and 1 coffee shop/cafe
    3 bars/lounges
    Manager's reception (select days)
    24-hour room service

    Things to do

    Fitness centre
    Full-service spa
    Indoor pool
    Outdoor pool
    Sauna

    Family friendly

    Dry-cleaning service
    Free cots/infant beds
    Indoor pool
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)

    Conveniences

    Ballroom
    Lift
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    English
    Hindi

    Business services

    24-hour business centre
    Computer station
    Meeting rooms
    Conference space

    Outdoors

    Garden

    Spa

    4 treatment rooms
    Aromatherapy
    Ayurvedic treatments
    Body scrubs
    Body treatments
    Body wraps
    Facials
    Manicures and pedicures
    Massages
    Massage/treatment rooms
    Reflexology
    Spa open daily

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Wheelchair-accessible path of travel
    Wheelchair-accessible public bathroom
    Valet for wheelchair-equipped vehicle
    Wheelchair-accessible registration desk
    Wheelchair-accessible spa
    Wheelchair-accessible pool
    Wheelchair-accessible fitness centre
    Wheelchair-accessible restaurant
    Visual alarms in hallways

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Free cots/infant beds
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Bathrobes
    Deep-soaking bathtub
    Free toiletries
    Hairdryer
    Rainfall showerhead
    Separate bathtub and shower
    Towels

    Entertainment

    LCD TV
    pay films
    premium channels
    satellite channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    Connecting rooms available
    Desk
    Free newspapers
    Iron/ironing board
    Laptop-compatible safe
    Laptop-friendly workspace
    Phone
    Slippers
    Turndown service
    4.4

    Excellent

    5 - Excellent
    311
    4 - Good
    130
    3 - Okay
    35
    2 - Mediocre
    20
    1 - Poor
    6
    4.6
    Cleanliness
    4.5
    Service and Staff
    4.8
    Amenities
    4.4
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The service we received at ITC is the best hotel service we have received for as long as we can remember. Amazing service and very enjoyable stay.

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Very nice

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    Excellent service! All employees go to great lengths to make your stay as comfortable as possible. Duty Manager Nikita in particular was really helpful. The Breakfast they offer in itself makes yoir stay worthwhile. Very clean room and very courteous staff.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 4 nights in Dec 2019

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