344, Nanda Patkar Road, Vile Parle East, Mumbai, Maharashtra
Reviews
6.2
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i was not allowed to check in even though i was holding valid ID proofs. The hotel and expedia have both denied any refund which is not correct. They have taken my money and did not provide me the service. i had to book a different hotel at my own expense.
The hotel is in good condition and clean rooms. Not very spacious but the staff is very helpful. Definitely a plus that they provide free transportation to the airport.
A great place to stay near airport which is ideal for families. Spacious rooms - very rare in Mumbai. Decent restaurant and breakfast service.
Karan
6/10 Okay
Michael, Chennai (India)
26 Feb 2017
Disliked: Property conditions & facilities
proximit
Only advantage is its proximity to the Santa Cruz airport. Complimentary Breakfast is a sham. The fruit basket once filled is taken away. Pity the poor guests who come late for b'fast. WI FI is curtailed - not available from 6 - 12.30 when I checked out on the 25th Feb. Was available the previous evening..
The walls in my room had cracks & crevices. Staff are good
Michael
6/10 Okay
Michael, Chennai, India
6 Feb 2017
Liked: Cleanliness, room comfort
Convenient for arrival/departure from Airport
Management was doing some renovation work on 1 floor above my room & it was disturbing. Went on till 8 pm.
Happy with very kind staffs and reasonable rate. Location is good for visitors for variouse activity.
I like their remodelins.
Well trained staffs are very helpfull for me.
we had extremly bad experiance with this hotel.On arrival checkin staff ask for payment although we had carried out payment in full with hotel.com and produced confirmation with 0 balance.we were waiting for over 1hr after I contacted hotel.com in london.We had 3 times without elctricity due to faulty wiring to our room.Hotel.com did not refund money to my card and only gave coupon towards next booking, which will be no good to us as we do not have any plans booking with them. I spoke to them about changing to refund on my card and the have refused.
The images of Standard room on Expedia site does not match with the room. The actual room is worn-out, moldy, dirty and horrible. I booked it for four nights but checkout on 2nd day and asked Expedia to refund my money. It took me over 5 hrs on phone from India to explain that I am canceling the reservation because the hotel room and condition and description does not match with the pics on Expedia site.
Honest
8/10 Good
Not Provided, Australia
30 Nov 2015
Liked: Cleanliness, staff & service, room comfort
Good value
Good value for money, great airport shuttle service
תחזוקה מתחת לכל ביקורת ללא מים חמים וברזים נוזלים. עכבו אותנו כי לא נמצאה הזמנה כשאנחנו אמורים לישון 4 שעות לקראת טיסה.בקבלת המלון ניסו להפקיע מחיר מונית לנסיעה לשדה התעופה של 2 דקות.