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No hot water. Lyers work there. Dirty. Lazy staff. . Room service never comes. No tables in restaurant. Mean staff. Elevator didn’t work. Laundrylate. Food cold. No coffee cups. No fruit. Had to pay for 2 breakfasts when only one person. Noisu. Full of mosquitos. Small water in room. Bed as hard as a rock.
One of the prime location in Mumbai.The hotel is next to the Taj hotel. The Front office team is quite cooperative. I have visited with my wife for my office work we had a one day trip to elephanta.
Aafaq
Stayed 1 night in May 2022
Response from Gulf Hotel on 18 May 2022
Dear Guest, Greetings from Gulf Hotel. Thank you for an awesome review! It makes us happy to see that you left with an overall positive impression of our hotel, enjoyed the hospitality and had a pleasant experience. We look forward to welcoming you back soon. With warm regards, Gulf Hotel and Team.
6/10 Okay
Verified traveller
1 Dec 2019
Liked: Staff & service
Disliked: Room comfort
Safe choice
Overall I’d say the hotel is above average in India but not exciting. The bed was average and more comfortable than some of the other beds I had stayed on during my trip. I would say that for their small rooms the space might be better utilized.
Additionally, there was an oil all over everything in the room. Presumably to fight mosquitoes.
Verified traveller
Stayed 3 nights in Nov 2019
Response from Guest Relation Manager on 6 Jan 2020
Dear Guest,
Greetings!!
We appreciate your posting this candid feedback for our benefit and pointing out certain drawbacks in our operations for us to learn from.
We sincerely apologize to you for the discomfort you have had to endure as a result of our being unable to deliver some of the basics and thereby not living up to your expectations. Critical feedback is an extremely motivating force for the hospitality business and since we are in the process of rebuilding our team, it will help us to focus and put in more effort to train the team to ensure such issues are not repeated with other guests.
We deserve another chance and we are confident that you will notice many positive changes during your future visits to our hotel.
With Warm Regards,
Gulf Hotel and Team.
8/10 Good
Verified traveller
10 Nov 2019
Liked: Cleanliness
Verified traveller
Stayed 4 nights in Nov 2019
Response from Guest Relation Manager on 6 Jan 2020
Dear Guest,
Greetings!!
Thank you for taking the time and rating our hotel we are happy to see that you have left with overall positive response.
We look forward to welcoming you back soon to our hotel.
With Warm Regards,
Gulf Hotel and Team
6/10 Okay
Verified traveller
9 Sept 2019
The other rooms sounds heard in our room and
The workers asked about money specials when
Check out the warkers following in the left ask money
Verified traveller
Stayed 4 nights in Aug 2019
Response from Kafi on 9 Sept 2019
Hello, apologies for the experience you had. Kindly visit us again and we assure you, you won't regret it. Thank you!
8/10 Good
Verified traveller
6 Sept 2019
Liked: Cleanliness
Everything is ok, only two things at night, if someone speaks in another rooms , the sound is heard. The second thing is the workers are annoyed They want money Especially when you check out the workers gathering in front of you for money
Verified traveller
Stayed 4 nights in Aug 2019
Response from Kafi on 6 Sept 2019
Hello, apologies for the experience you had. Kindly visit us again and we assure you, you won't regret it. Thank you!
DO NOT STAY HERE!!!
This property is nothing like the photographs on Expedia. We arrived after a long flight from Ireland and even though we advised of our check in time, they still couldn’t find it.
Bathroom was infested with flies, and the door wouldn’t lock properly. Unclean and not very secure When checking in we had to ask for our passports back also.
Verified traveller
Stayed 4 nights in Jul 2019
Response from Mohajam Kafi on 7 Aug 2019
We would like to apologize for the experience you have, please do visit us again be our our guest we assure you that this will be not repeated again.
Response from Guest Relation Manager on 6 Jan 2020
Dear Guest,
Greetings!!
We appreciate your posting this candid feedback for our benefit and pointing out certain drawbacks in our operations for us to learn from.
We sincerely apologize to you for the discomfort you have had to endure as a result of our being unable to deliver some of the basics and thereby not living up to your expectations. Critical feedback is an extremely motivating force for the hospitality business and since we are in the process of rebuilding our team, it will help us to focus and put in more effort to train the team to ensure such issues are not repeated with other guests.
We deserve another chance and we are confident that you will notice many positive changes during your future visits to our hotel.
With Warm Regards,
Gulf Hotel and Team.
سيئة عدم توفر وسائل الراحة والهدوء لاسيما الصور لاتمثل الواقع
Abdullah
Stayed 1 night in Nov 2019
Response from Guest Relation Manager on 6 Jan 2020
Dear Guest,
Greetings!!
We appreciate your posting this candid feedback for our benefit and pointing out certain drawbacks in our operations for us to learn from.
We sincerely apologize to you for the discomfort you have had to endure as a result of our being unable to deliver some of the basics and thereby not living up to your expectations. Critical feedback is an extremely motivating force for the hospitality business and since we are in the process of rebuilding our team, it will help us to focus and put in more effort to train the team to ensure such issues are not repeated with other guests.
We deserve another chance and we are confident that you will notice many positive changes during your future visits to our hotel.
With Warm Regards,
Gulf Hotel and Team