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Reviews of Casa Severina

3.5 out of 5
Casa Severina
Senhor Francisco Rd, near St. Anthony, Chapel, Gaurawaddo, Calangute, Goa

Reviews

8.8

Excellent

Rating 10 - Excellent. 101 out of 201 reviews" "
Rating 8 - Good. 84 out of 201 reviews" "
Rating 6 - Okay. 13 out of 201 reviews" "
Rating 4 - Poor. 1 out of 201 reviews" "
Rating 2 - Terrible. 2 out of 201 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real hidden gem in Goa, three location is perfect, only 5 minutes walk from the beach where there are plenty of chilled beach shacks serving reasonably priced good and drinks, but the hotel is far enough away that it's totally peaceful at night and is very secure with a guard on duty 24/7. The hotel itself is in a beautiful old heritage building and the staff all work incredibly hard to keep it clean and beautifully cared for, while our room was spacious and very comfortable. However the standout for us was the staff, they did all they could to help us arrange a driver, clean our room, print documents we needed etc. It really was a 5 star experience and we would love to come back. Special shout out to Freddy for his peerless service and great sense of humour :)

10/10 Excellent

Lisha

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excellent place and courteous staff. Enjoyed my stay, pool facilities and food options. Highly recommended.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to beach.Restaurants and shops within walking distance. Property was well maintained.Quiet and safe.Staff always at hand to serve.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet retreat from bustle of India very different and clean with great people running the place
Stayed 6 nights in Apr 2019

8/10 Good

Elbee, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Characterful, friendly and charming hotel. Peaceful setting, rooms very clean. We had a bit of a problem with the hot water on arrival but they were quick to attend to this, and in fact moved us to a better room the next day. Taxi from airport all went to plan and they also organised a taxi for us onto our next destination. Breakfasts were fine with a choice of english style or Indian.
Stayed 2 nights in Jan 2019
Response from JOHNSON on 14 Jan 2019
Dear Sir/Madam, Thanks for choosing Resort Casa Severina for your recent stay/holiday in Goa. Sincerely look forward to be at your service once again, in the near future.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Worst breakfast in Goa. Slowest wifi in India. Unhelpful management. Don't bother wasting your money here.
Stayed 3 nights in Nov 2018
Response from Johnson Pereira on 28 Dec 2018
Guest genuine feedback is immensely valuable to us but these anonymous comments are devised to malign the resort.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute gem.
Great little hotel. Clean, comfortable and spacious, very close to everything but far enough away to remain quiet. Lovely staff who really can’t do enough for you. Would have no reservation whatsoever to recommend this hotel. I will be returning next year.
Stayed 5 nights in Jan 2018
Response from JOHNSON PEREIRA on 13 Feb 2018
Dear Mr.Robert, Many thanks for staying with us. We appreciate your valuable comments and are pleased to know that you had a comfortable stay. Look forward to be at your service once again, in the near future. Kind Regards Johnson Pereira General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very quiet..peaceful..lovely rooms..helpful staff.
would go back again..gym equipment needs upgraded and air conditioning seemed to only go at 1 speed though.overall fantastic choice of hotel. comfy bed and pillows
Stayed 10 nights in Dec 2017
Response from JOHNSON PEREIRA on 13 Feb 2018
Dear Sir/Madam, Many thanks, for choosing Resort Casa Severina for your holiday in GOA. Noted your remark, have already initiated necessary action. Look forward to be at your service once again, in the near future. Kind Regards Johnson Pereira General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach. Good service.
Staff took good care of us. Good breakfast and dinner. Comfortable stay with Nice Home comforts. Charming grounds.
Stayed 2 nights in Jan 2018
Response from JOHNSON on 9 Jan 2018
Dear Sir/Madam, Thanks for taking the time, to share your holiday experience at resort Casa Severina . Sincerely look forward to welcome you - once again to Resort Casa Severina, in the near future. Kind Regards Johnson Pereira General Manager Casa Severina (A Heritage Resort) Calangute- Goa - India.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's just beautiful
The hotel is a wonderful escape from the dust and dirt of the outside the gate. It means you can experience true goa with the tuc tucs, cows, mopeds and dirt knowing that you will sleep in a clean bed with AC. The staff are so friendly and helpful and the pool area is kept clean and relaxing. You can see the Portuguese influence and enjoy watching the fish peacefully swimming in the pool in the middle of the hotel. A wonderful place.
Stayed 14 nights in Nov 2017
Response from Johnson on 2 Dec 2017
Dear Sir/Madam, WE, thank you, for choosing to stay with us at Resort Casa Severina-Goa. Great to know, that you had a wonderful stay. Sincerely look forward to welcome you back to Casa Severina once again in the near future. Kind Regards Johnson Pereira General Manager Casa Severina (A Heritage Resort) Calangute-Goa

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Don't Get It
Nice hotel but way over priced compared to other equally nice sites in area at less money.
Stayed 2 nights in Nov 2017
Response from Johnson on 2 Dec 2017
Dear Madam/Sir, Thank you, for choosing to stay with us; on your next visit, shall offer special price in association with Expedia. Look forward to welcome you again, in the near future. Kind Regards Johnson Pereira General Manager Casa Severina (A Heritage Resort) Calangute-Goa

10/10 Excellent

Prathik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
Thanks

10/10 Excellent

Debbie/Jeff, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great oasis hotel
This was a great little hotel, a little oasis hidden away in a beautiful kept garden with a lovely fountain. Gated access and a guard who was lovely. The food here and restaurant was excellent and I can recommend the pina collada. The swimming pool was a very good size, and a lot of the times we had it to ourselves. For people who are not sure, please try this hotel, as once you have settled in and found what you like to eat etc you will not want to leave. The bedrooms are well equipped and spacious. One to resist time after time.
Stayed 6 nights in Oct 2017
Response from Johnson on 2 Dec 2017
Dear Ms. Debbie & Mr. Jeff, Thank you very much for taking the time to write a review. Appreciate your confirmatory remarks in regard to resort in general. There are toilets on the ground floor, next to the gym - which is by the swimming poolside. Sincerely look forward to be at your service, once again, in the near future. Kind Regards, Johnson Pereira General Manager Casa Severina (A Heritage Resort) Calangute-Goa

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good
Stayed 4 nights in Oct 2017
Thanks

8/10 Good

Deepak

Liked: Cleanliness, property conditions & facilities, room comfort
It was a great stay, the hotel is very cozy and exclusive. Room service is not too good, though, in terms of time taken.
Stayed 4 nights in Sep 2017
Dear Mr.Deepak, Thank you, for choosing to stay with us at Resort Casa Severina-Goa. Noted your remark in regard to room service, have already initiated corrective measures. Look forward for an opportunity to be at your service yet again in the near future. Kind Regards Johnson Pereira General Manager Casa Severina (A Heritage Resort) Calangute-Goa

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Nice hotel close to beach
Quiet hotel in good location which is close to beach and local shops/cafes/bars. Room spacious and clean. Breakfast ok, nothing special. Due to receive free bottle of wine on check in which never materialised - staff didn't some overly fussed in resolving.

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely heritage hotel
Lovely hotel and room. Great bed, all very clean. Wifi, tv channels in room were poor. Breakfast buffet not great but cooked to order pancakes good

8/10 Good

Tricia, Chesterfield UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel close to beach
Very friendly staff comfortable hotel with gated entrance. Lovely garden with outside covered seating area perfect for breakfast.
Rooms cleaned daily
Spacious room
Make a nice G&T
Friendly waiter

8/10 Good

vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Gautam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ramesh, Chennai India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Undisturbed Stay
The Hotel is nicely located - not very interior at the same time not in traffic and noise pollution. Great efforts taken by Hotel executives to ensure a clean surrounding. This is located at a nice area which has some life such as market, restaurants etc and hence easy to move around. Since we had a 'Rent a cab', we found it extremely comfortable to come and go out of the area.

6/10 Okay

Rohit

10/10 Excellent

Frankline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Relaxing Stay
We stayed in the hotel during the last week of April which is an off season for Goa as there are very less travelers (Indian and Foreigners both). The hotel was barely booked but the staff was still very alert, attentive and responsive in our needs during our stay. It was a complete homely experience for us during each and every encounter with the staff. Johnson the GM inquired about our stay almost everyday and the Bartender/Breakfast Server Babuli made sure we had everything what we asked for. Receptionists are very polite and helpful in every aspect needed. I have traveled almost 15 countries till now but this hotel leaves an good impression. About the hotel: The hotel is a small homely cottage located 2 mins walk away from the Calangute Beach on one side and the main market on the opposite direction. My wife and I liked the location because it not on a busy road and thus maintains the calm and relaxing atmosphere. It is very well guarded and safe with a guard on duty at all times with the gates closed.

10/10 Excellent

meier, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful,very nice place, nice staff
its very different from the others places in the region ,very nice and quite ,the staff was very friendly 'and the facilities like the swimming pool ,was also very nice I really will be back and recommend

8/10 Good

Rainbow

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel closer to amenities
Nice hotel. If you like Indian breakfast (fried bread, curry, cutlets etc) you will love the breakfast. The rooms were comfortable and cosy. The hotel staff were polite, one of the restaurant staff beginning with B was overbearing and we felt pressurised to eat in their restaurant by him. The reception staff were friendly and helpful. The hotel has lovely interior décor. The hotel has a policy of no children under 12, so be vary of it. Overall, a lovely stay.
Breakfast
Fish pond-interior
Lobby

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and calm
Lovely boutique hotel in peaceful grounds with a pool.five minutes walk to th beach.friendly helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

arun, Navi Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pleasant experience. Finding the way to reach Casa Severina was bit difficult but once you reach there, its a beautifully decorated villa with awesome service and good breakfast.THe Wifi Range needs to be improved

8/10 Good

Brian, Lancashire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but could be excellent
It's a beautiful hotel the staff are brilliant rooms are tastefully decorated and it's a oasis amid the bustle of Calengute close to both the beach and Holiday Street where there are bars and restaurants. Tends to be a bit money orientated, taxi to Arjuna market from hotel cost 750 INR but only paid 250 to return, late checkout cost increase very rapidly past standard hours, cost 2500- 4000 INR or even upwards of this. There tends to be a lot of food and drink items unavailable even though they are on the menus ie no burgers,, chicken salad, spaghetti bolagnase, tonic water, breezers and other drinks which can be very frustrating.

8/10 Good

Philip

Liked: Cleanliness, staff & service, room comfort
Very Pleasant Stay
I stayed for five nights in November 2015 in the middle room category which is located within the main hotel. My room was a good size and was kept spotlessly clean throughout my stay. The bed was comfortable and it was nice having an outdoor seating area. The bathroom is also a good size with bath and walk-in shower. Hot water was plentiful after a couple of minutes and water pressure was good. They do need however to invest in new bath towels as the ones currently supplied are becoming threadbare - the ones supplied poolside are much better quality. The staff were all professional and friendly. The manager Johnson helped arrange a bespoke tour for me using the hotel driver Vasu and hotel car. Breakfast is basic but okay. The bar has a good menu although some spirits were occasionally out of stock. Wifi is free but coverage and speed are intermittent. I bought a 3G card in town to supplement. The pool is a good size and very clean.
Pool
Entrance

10/10 Excellent

Karen, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Oasis in the centre of Calangute
We spent 5 nights at the hotel after having travelled around India for three weeks. It was a beautiful haven oozing with charm and peacefulness which is exactly what we needed after a hectic time. The staff were very welcoming and one night after knowing that I attended a cooking class the waiter asked the chef to cook a meal from his village to give us a typical Goan experience.He then proceeded to write down the recipe so I can make it at home knowing I had an interest in cooking.The meals were beautifully prepared with fine attention to detail. The hotel and grounds were immaculate and we really enjoyed speaking with the staff.

8/10 Good

Baseline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vibe with a short walk to the beach.
Thoroughly enjoyed our stay in Calangute at the Casa Severina. The staff were extrememly friendly and always greeted us everytime we saw them. The room was generously spaced and very comfortable. The location was a very short walk to the beach and the staff were extremely helpful in planning possible adventures whilst we were there. It allowed us to relax and enjoy our time in Calangute and think about the important things, like drinks to be ordered. The restaurant area served up some good food offerings and it was a pleasure chatting with the lead waiter/chef there. Location is a bit far from the station, being located in the north of Goa, but there is no shortage of bookable day trips to explore the north and south regions. We did the experience checking out Old Goa, a spice plantation and some of the beaches.

10/10 Excellent

JR, Can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice heritage hotel in Goa
Casa Severina was a great discovery in Goa. It is a nice heritage hotel and is well maintained. The large pool provides good swimming opportunities away from the beach.

8/10 Good

Tanoj, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calangute trip stay @ casaseverina
We had a wonderful stay at calangute...hotel was accessible, clean, good location, close to the beach. We hired a car so getting around was easy. The swimming pool was awesome... Very clean and not very big for relaxing...

6/10 Okay

Avishek, Kolkata

Liked: Cleanliness, property conditions & facilities, room comfort
Good Heritage property and good location but need
Well maintained heritage property and meets all basic requirements. Staffs are courteous. However no one picks up phone at the reception. People are not sure of the reception extension some says 9 while other says 111. Wi-Fi connection is weak. There was no attendant at night to cater to your requirements. I required a bottle of water and called reception at 11:30pm. No one picked up the phone. I personally went to the reception, no one was there at the desk. Finally I found the receptionist at the kitchen merrily chatting with a chef. Food taste needs improvement. Buffet spread needs improvement. Foods are pricey. Spa is worthless, no one should opt for it. Saying so, the plus points are mentioned below: 5 minutes away from Calangute beach and 2 minutes away from market and restaurants. Beautiful swimming pool Good housekeeping and very comfortable rooms.

10/10 Excellent

janine, Peterborough

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful
Lovely hotel. Very clean. Old Portuguese house , decor in Portuguese style furniture. Would return anytime. A little oasis in the midst of the hustle and bustle of Calangute. Really loved it. Staff friendly, especially house keeping manager 'Thomas' . Reception staff understand very little English so lots of misunderstandings. Also trips and taxis more expensive in hotel and charge tax on everything, so better to book outside of hotel for trips etc.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Aditya, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go Relax
Was in Goa for work and decided to take wifey along. A very relaxing stay away from the hustle & bustle of the city life.The standard room was very comfy. The beach is about 5 minute walk. Only issue I faced was with no wi-fi connectivity in the room. The hotel could also be a bit innovative with their menu not much to choose from. The staff members were brilliant and always with a smile. Want to relax go "Casa Severina"

8/10 Good

Prem Sethna, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant for a family trip
Good atmosphere and ambience. Food and beverages are expensive than actually thought. but similar to other Goa restaurants. Pool is good, food is tasty. In house taxi available. overall good experience.

8/10 Good

Dipesh, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are very comfortable, it gives you nice feeling with all the wooden furniture that represents the giants culture. In all it was very nice feeling, staff was helpful and courteous.

10/10 Excellent

Gaurav, Gurgaon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing staff from top to bottom. One of the best experiences in Goa.

8/10 Good

A, Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good. 5 minutes walk to the beach.
It was a very satisfying experience. 5 minutes walk to the beach and on the other side, it is 5 minutes walk to the main road and bazaar.

10/10 Excellent

Glen, Walsall West mids; England.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location.
My husband and I visited Goa for the first time in March, spending 3 weeks there. After reading reviews on several Hotels we decided to book Casa Severina. We were pleasantly surprised at the cleanliness of our room and the Hotel in general. We had our room cleaned with clean towels every day and clean sheets on a regular basis. Most of the staff went out of their way to make our stay as pleasant as possible and were very helpful, especially the young boys who cleaned our room and also the boys who served breakfast and worked at the bar. The location of the Hotel was in a quiet spot, but just 5 minutes walk in one direction to the beach and the other direction to the shops, restaurants, taxi,s etc; Not sure when we will be going back to Goa but if we do we would certainly stay at the Casa Severina.

10/10 Excellent

Iris, Wetherby West Yorks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Little Paradise
The Hotel, staff cleanliness and ambiance is excellent. We stayed here 23rd March for 3 weeks Used the pool every morning which was heated and was cleaned every day and towels were provided. The Hotel even provided towels to go to the beach free of charge The rooms ( we stayed in junior are excellent) very spacious. The Hotel is only a short 10 mins walk to the quiet and clean side of Calangute beach. Definitely stay here again.

10/10 Excellent

Jon, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 days in Goa
Stayed at this hotel because of its high rating and it lived up to it! I will definitely stay here again as the staff were really great and friendly and its location is ideal - a 5 minute walk to the beach or the town.

8/10 Good

Abhay, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, staff make it all the more pleasing
We stayed for 4 nights and this was our 3rd stay here in the last 2+ years. All their rooms are comfortable. The no kid policy ensures that you have a peaceful stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern B&B
Overall, the stay was very good. The room was clean, modern and comfortable. It had a large A/C unit that kept it very cool. We had 3 breakfasts and 1 dinner at the hotel. The food was good and the variety was OK -- basically what you would expect from a family run B&B. The hotel has a nice outdoor pool. They also have complimentary bicycles which was very fun. This hotel is about a 15-20 minute walk from the beach. This wasn't bad for us because it was so hot (late September) that we didn't spend much time there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
best but kids not alow
best hotel but kids not alow Perfect quiet and very friendly helpful staff.

10/10 Excellent

alison , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous boutique hotel
Brilliant little hotel. We stayed in room f12 which was huge, with a gorgeous big balcony and filled with antique furniture. The staff are extremely friendly and helpful, and ensure everything is extremely clean and well looked after. The grounds and interior are gorgeous, really unique and the whole place is very tranquil. The swimming pool too is lovely however as the beach is only a short walk away it's very quiet, so perfect for relaxation. The only problem is to get anywhere is down a bit of a dirt track but I think this is the same in most places and taxis are really cheap and easy to come by. During the day this is no problem and the beach is only 5 mins away or you can use the complimentary bikes. Breakfast is ok, but the lunch/ dinner is good and drinks are really cheap!