Ratings based on 354 verified reviews

4.7 out of 5
85% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 27-Jul-2019
This resort is gorgeous with amazing service. We stayed in a ocean front villa with a plunge oil. The villa is enormous and private and the pool was large with stunning view. The pool isn’t heated but the temp is perfect . The breakfast buffet was outstanding with choice of 6 different types of noodles for soup, try it you’ll never eat cereal again. The beach sand is a bit rough so water shoes would help but not required.
2 out of 5
by a verified traveller

Posted 23-Jun-2019
We chose this hotel for our honeymoon but were truly disappointed. No sandy beach, old pool and beach amenities. The rooms are spread out far on the property and are old and outdated. Mold and mildew smell in the bed. This place needs updating and renovation for a five star resort. Breakfast is great but cheaper resorts offer the same. Location is somewhat far away from the action. Not walkable to anything. Staff was awesome though!
5 out of 5
by a verified traveller

Posted 08-May-2019 on Hotels
Comment from Hotel Management
20-Jun-2019 by Pik, Hotel Management
Thanks for staying with us.
5 out of 5
by a verified traveller

Amazing honeymoon. Will return!!

Posted 06-May-2019 on Hotels
No better place to spend a honeymoon. Incredible experience and staff. They really went out of their way to make it special. Will return!
Comment from Hotel Management
20-Jun-2019 by Pik, Hotel Management
Thanks for staying with us.
5 out of 5
by a verified traveller

Posted 28-Apr-2019 on Hotels
Comment from Hotel Management
20-Jun-2019 by Pik, Hotel Management
Thanks for staying with us.
5 out of 5
by a verified traveller

Simply the Best!

Posted 20-Apr-2019 on Hotels
Staff were amazing, nothing too much trouble. Hotel was spotless and every detail was thought through. One of the best hotels I've ever visited
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 08-Apr-2019
5 out of 5
by a verified traveller from Washington, D.C.

Posted 07-Apr-2019 on Orbitz
My fiance and I visited Thailand for a friends wedding and decided to stay at The Tongsai Bay to celebrate our own 10 year anniversary. Our stay was nothing short of perfection. The staff is beyond amazing, the location is surreal, the food was delicious, and the room was romantic and relaxing. Having traveled all over the world and staying at many high-end resorts and rental properties, this experience tops them all and will definitely be hard to beat.
4 out of 5
by a verified traveller

Posted 26-Mar-2019
Loved the location and privacy of villa. Villa could use some maintenance peeling/chipped paint, hardwood flooring could used refinishing and decor/furniture can use updating.
5 out of 5
by a verified traveller

Posted 25-Mar-2019 on Hotels
Good resort but the Island is boring, due yourself a favor and either stay more days at Phuket or visit Krabi, that’s my recommendation.