Wellbeing Seafront Pool Villa | View from room

Reviews of Garrya Tongsai Bay Samui

5 out of 5
Garrya Tongsai Bay Samui
84 Moo 5, Bo Phut, Koh Samui, Surat thani

Reviews

9.6

Exceptional

Rating 10 - Excellent. 389 out of 505 reviews" "
Rating 8 - Good. 94 out of 505 reviews" "
Rating 6 - Okay. 15 out of 505 reviews" "
Rating 4 - Poor. 4 out of 505 reviews" "
Rating 2 - Terrible. 3 out of 505 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

iain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in hillside pool villa and probably best room I have ever experienced. Large private pool and massive veranda overlooking the bay. Food in the restaurants is good and the staff super friendly and attentive. The beach is a bit more shingle than fine sand found elsewhere on the island, but that is a minor quibble. Excellent resort and well worth a visit.
Stayed 2 nights in Apr 2024
Response from Mark on 9 Apr 2024
Dear iain,Thank you for your wonderful review. We're very happy to hear that you enjoyed your stay in our hillside pool villa and found it to be the best room you've ever experienced. It's great to know that you appreciated the large private pool and the stunning view from the veranda. We are also very pleased that you found the food to be good and our staff to be friendly and attentive. Thank you once again and we look forward to having the opportunity welcoming you back in the near future.Warm regards,Mark HarrisonHotel Manager

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet hotel. We had a great view.
Stayed 4 nights in Mar 2024
Response from Mark on 30 Mar 2024
Dear James,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and found our hotel to be beautiful and quiet. It's fantastic to know that you appreciated the great view as well. We hope to welcome you back again soon for another excellent experience!Warm regards,Mark HarrisonHotel Manager

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Mark on 9 Mar 2024
Dear NANCY,Many thanks for your kind review and excellent rating – it really is very much appreciated. We hope to have the opportunity of welcoming you back to Garrya Tongsai Bay Samui in the not too distant future.Kind regards, Mark HarrisonHotel Manager

10/10 Excellent

Liam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort with beautiful private beach. Staff were so friendly and accommodating, whilst the food was absolutely delicious. Would definitely stay there again.
Stayed 10 nights in Feb 2024
Response from Mark on 9 Mar 2024
Dear Liam,Thank you for taking the time to share your wonderful 5-star review. We are delighted to hear that you had an amazing experience at our resort and enjoyed our beautiful private beach.We are very happy to know that our staff's friendliness and accommodating service made a positive impact on your stay. Providing excellent service is our top priority, and we're glad that you felt well taken care of.We're equally pleased to hear that you found our culinary offerings to be absolutely delicious. Our team puts great effort into crafting diverse and delectable dishes, and it's rewarding to receive such positive feedback.We appreciate your endorsement to stay with us again. It would be our pleasure to welcome you back and create more memorable moments for you.Best regards,Mark HarrisonHotel Manager

10/10 Excellent

Samantha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Retreat at Garrya Tongsai
Our family getaway at Garrya Tongsai was nothing short of incredible. From the welcoming check-in to the impeccable service provided by the friendly staff, every moment felt like a cherished memory in the making. Our daughter's daily adventures at the Kids Club were a highlight, thanks to the creative activities and attentive staff. There was an excellent complimentary breakfast buffet and all of the restaurants had great food and were able to accommodate a gluten allergy. The massages at the spa were genuinely the best I've ever had! Our heartfelt thanks to the entire Garrya Tongsai team for making our family trip unforgettable. Amidst the impeccable service, delightful cuisine, and heavenly spa experiences, we were pleasantly surprised by the resort's eco-friendly initiatives, including the thoughtful touch of offering lemongrass straws instead of plastic ones. We're already looking forward to returning to this paradise.
Stayed 6 nights in Dec 2023
Response from Mark on 16 Jan 2024
Dear Samantha,We are very happy to hear that our services made such a positive impression and that you had a memorable family holiday experience at Garrya Tongsai Bay Samui. We take great pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us, and we all very much look forward to welcoming you back in the not-too-distant future. Kind regards,Mark HarrisonHotel Manager

6/10 Okay

masi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2023
Response from Mark on 2 Mar 2024
Dear Masi, Many thanks for your review. We hope to have the opportunity of welcoming you back to Garrya Tongsai Bay Samui in the not too distant future.Kind regards, Mark HarrisonHotel Manager

10/10 Excellent

Thomas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Liked the unique layout, felt like we had a private resort to ourselves while in room. Great friendly and helpful staff.
Stayed 4 nights in Dec 2023
Response from Mark on 25 Dec 2023
Dear Thomas,We are very happy to hear that our services made such a positive impression and that you had a memorable holiday experience at Garrya Tongsai Bay Samui. We take great pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us, and we all very much look forward to welcoming you back in the not-too-distant future. Kind regards,Mark HarrisonHotel Manager

10/10 Excellent

Raghavendra Satwik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the Best!! Great hospitality.. Loved it Special thanks to Thunder
Stayed 2 nights in Dec 2023
Response from Mark on 20 Dec 2023
Dear Raghavendra,Thank you very much for choosing Garrya Tongsai Bay Samui as your holiday destination, kind words and excellent rating – it really is very much appreciated. We are very happy to hear that our services made such a positive impression, and that you had a memorable holiday experience staying with us. We take great pride in taking care of our guests, and are very pleased that your expectations were highly met. We look forward to having the opportunity to welcoming you back in the not too distant future. Kind regards, Mark HarrisonHotel Manager

10/10 Excellent

Aishwarya

Stayed 4 nights in Dec 2023
Response from Mark on 25 Dec 2023
Dear Aishwarya,Many thanks for your kind review and excellent rating – it really is very much appreciated. We hope to have the opportunity of welcoming you back to Garrya Tongsai Bay Samui in the not too distant future.Kind regards, Mark HarrisonHotel Manager

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at Garrya. It is quieter and away from the main streets, and if we wanted to explore it was easy and inexpensive to request a shuttle or taxi. I needed to visit the hospital during my stay, and the staff were so kind and helpful in arranging transportation late at night. The food for breakfast and the restaurants was delicious and service was great. I would definitely stay here again.
Stayed 7 nights in Nov 2023
Response from Mark on 17 Dec 2023
Dear Michelle,We are very happy to hear that our services made such a positive impression and that you had a memorable holiday experience at Garrya Tongsai Bay Samui. We take great pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us, and we all very much look forward to welcoming you back in the not-too-distant future. Kind regards,Mark HarrisonHotel Manager

10/10 Excellent

Joanne

Stayed 4 nights in Dec 2023
Response from Manuel Lang on 11 Dec 2023
Dear Joanne,Thank you very much for your wonderful feedback.We hope to welcome you again on a future trip to Koh Samui.Kind regards,

10/10 Excellent

Hong Tjoen

Stayed 4 nights in Nov 2023
Response from Manuel Lang on 11 Dec 2023
Dear Hong TjoenThank you very much for your wonderful feedback.We hope to welcome you again on a future trip to Koh Samui.Kind regards,

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff we amazing. Great food and location.
Stayed 1 night in Dec 2023
Response from Manuel Lang on 11 Dec 2023
Dear Hayley,Thank you very much for your wonderful feedback.We hope to welcome you again on a future trip to Koh Samui.Kind regards,Manuel Lang

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed a night, will be my first choice next time im Thailand!
Stayed 1 night in Nov 2023
Response from Mark on 26 Nov 2023
Dear Lisa,We are very happy to hear that our services made such a positive impression and that you had a memorable holiday experience at Garrya Tongsai Bay Samui. We take great pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us, and we all very much look forward to welcoming you back in the not-too-distant future. Kind regards,Mark HarrisonHotel Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Drop dead gorgeous hotel with amazing staff
One of the nicest hotels I have ever stayed at. Gorgeous room, lovely pool, well cared for lush grounds, superb food and the nicest staff ever! Will never forget my stay here.
Stayed 3 nights in Nov 2023
Response from Mark on 19 Nov 2023
Dear Jennifer,Greetings from Koh Samui. It was lovely having you stay with us recently and we are all sending a huge thank you for sharing your kind words. The team are always so proud to hear that all their efforts are recognized so fondly, and we really do appreciate you sharing this with fellow travellers as well.Thank you once again, and we all very much look forward to having the opportunity to welcoming you back to Garrya Tongsai Bay Samui in the not-too-distant future.Kind regards,Mark HarrisonHotel Manager

10/10 Excellent

Patrick

Stayed 1 night in Oct 2023
Response from Mark on 19 Nov 2023
Dear Patrick,Many thanks for your excellent rating – it really is very much appreciated. We hope to have the opportunity of welcoming you back to Garrya Tongsai Bay Samui in the not too distant future.Kind regards, Mark HarrisonHotel Manager

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for six nights after a recommendation from friends, and it was truly a wonderful experience. The staff were incredibly welcoming, professional and helpful. We stayed in one of the rooms overlooking the ocean for the first half of our stay and then a villa which was stunning! The rooms were immaculate, spacious and had beautiful views. We thoroughly enjoyed the breakfast selection, and the private beach and pool areas were very relaxing. I can't speak highly enough of the wonderful staff. This was the perfect place for a relaxing getaway!
Stayed 3 nights in Sep 2023
Response from Manuel Lang on 19 Oct 2023
Dear Anthony, We are very happy to hear that our services and views made such a positive impression and that you enjoyed the a relaxing time here at Garrya Tongsai Bay Samui. Thank you once again for choosing to stay with us, and we all very much look forward to welcoming you back in the not-too-distant future. Kind regards, Manuel LangGeneral Manager

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for six nights after a recommendation from friends, and it was truly a wonderful experience. The staff were incredibly welcoming, professional and helpful. We stayed in one of the rooms overlooking the ocean for the first half of our stay and then a villa which was stunning! The rooms were immaculate, spacious and had beautiful views. We thoroughly enjoyed the breakfast selection, and the private beach and pool areas were very relaxing. I can't speak highly enough of the wonderful staff. This was the perfect place for a relaxing getaway!
Stayed 3 nights in Oct 2023
Response from Manuel Lang on 19 Oct 2023
Dear Anthony, We are very happy to hear that our services and views made such a positive impression and that you enjoyed the a relaxing time here at Garrya Tongsai Bay Samui. Thank you once again for choosing to stay with us, and we all very much look forward to welcoming you back in the not-too-distant future. Kind regards, Manuel LangGeneral Manager

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff are top rate. Rooms are big and views are nice from rooms. It is not a loud party place. Sits on its own but close to town. Breakfast Buffet was great. The main Restaurant was good but we thought was expensive. We didnt think to highly of the quality or price of the food at the Beach Bar. Be aware there are no elevators.The are no Hotel amenity books in the rooms and the room light switches take some time to figure out. Would we stay there again, Absolutely!!
Stayed 6 nights in Oct 2023
Response from Manuel Lang on 19 Oct 2023
Dear James, We are very happy to hear that our service team made such a positive impression and that you enjoyed our Breakfast. Please note that we try to reduce any printing materials in our rooms and Villas and provide a QR Code to scan for all hotel Amenities inside each accommodation. Thank you once again for choosing to stay with us, and we all very much look forward to welcoming you back in the not-too-distant future. Kind regards, Manuel LangGeneral Manager

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, clean and fresh. excellent friendly staff!
Stayed 9 nights in Sep 2023
Response from Mark on 3 Oct 2023
Dear David, Thank you very much for choosing Garrya Tongsai Bay Samui as your holiday destination, kind words and excellent rating – it really is very much appreciated. We are very happy to hear that our services made such a positive impression, and that you had a memorable holiday experience staying with us. We take great pride in taking care of our guests, and are very pleased that your expectations were highly met. We look forward to having the opportunity to welcoming you back in the not too distant future. Kind regards, Mark HarrisonHotel Manager

10/10 Excellent

Mizza

Stayed 4 nights in Aug 2023
Response from Mark on 3 Oct 2023
Dear Mizza, Many thanks for your excellent rating – it really is very much appreciated. We hope to have the opportunity of welcoming you back to Garrya Tongsai Bay Samui in the not too distant future.Kind regards, Mark HarrisonHotel Manager

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, relaxing accommodations. Food not great and far from anything but still worth it
Stayed 2 nights in Aug 2023
Response from Mark on 29 Aug 2023
Dear Raquel,Thank you very much for choosing Garrya Tongsai Bay Samui as your holiday destination and excellent rating. We are very happy to hear that our services made such a positive impression, and that you had a memorable holiday experience staying with us. We take great pride in taking care of our guests, and are very pleased that your expectations were highly met. We look forward to having the opportunity to welcoming you back in the not too distant future. Kind regards, Mark HarrisonHotel Manager

10/10 Excellent

amir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort, Totally met our expectations
.
Stayed 6 nights in Aug 2023
Response from Mark on 29 Aug 2023
Dear AmirMany thanks for your kind review and excellent rating – it really is very much appreciated. We hope to have the opportunity of welcoming you back to Garrya Tongsai Bay Samui in the not too distant future.Kind regards, Mark HarrisonHotel Manager

10/10 Excellent

Amar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular and total value for money.
The property was above my expectations really. And the stay was made even better by the outstanding level of service provided by the hotel. Honestly I couldn’t find fault in anything. The quality of bed is important to me and it was top notch here. Had peaceful sleep for all the four nights we stayed. Even though the hotel is one of the oldest in samui island, never for once was this evident. But it came with all the perks of being an old hotel.. huge property. You literally experience living in a jungle and on a beach at the same time! There are buggies to transport you just a call away. And the food. The hotel restaurants here are fantastic ! We had the most delicious sea food barbecue one night ,followed by the local Thai street food dinner the next night (accompanied with a Thai dance performance ). Am not much of a fan of buffet breakfast but they surprised here too. Hot meals were different on each day. And the lady at the live smoothie counter (yes they have someone who makes fresh juices and smoothies , her name is Pũ.. am sorry if am not spelling it correctly ) she is so sweet! Gives such motherly vibes!! Made the best smoothies for us. I would like to thank others too who made our stay great. Keng, Sorn, Aek (from the Thai dinner night ), Getty and Ofcourse Thunder who checked us in. Both Manuel and Mark managing the property give individual attention to the guests. And the person who was driving the buggy for us mostly , every morning and even on the last day.
Stayed 4 nights in Aug 2023
Response from Mark on 14 Aug 2023
Dear Amar,Thank you for choosing Garrya Tongsai Bay Samui as your holiday destination, and also a big thank you for such glowing comments We are very happy to hear that our services made such a positive impression and that you had a memorable holiday experience staying with us; time and time again we hear so much positive feedback about our staff going above and beyond to ensure that all of our guests are so well looked after, and this seems apparent again with your wonderful feedback; rest assured I will also take great pleasure in personally passing on your kind words to all of the Garrya Tongsai Bay Samui team.Thank you once again, and we all very much look forward to having the opportunity to welcoming you back in the not-too-distant future.Kind regards,Mark HarrisonHotel Manager

10/10 Excellent

Oladi

Stayed 4 nights in Jul 2023
Response from Mark on 14 Aug 2023
Many thanks for your excellent rating – it really is very much appreciated. We hope to have the opportunity of welcoming you back to Garrya Tongsai Bay Samui in the not too distant future.Kind regards, Mark HarrisonHotel Manager

10/10 Excellent

Mark

Travelled with partner
Gorgeous room and view great service and very good food
Stayed 4 nights in Jul 2023
Response from Mark on 22 Jul 2023
Dear Mark,Many thanks for your kind review and excellent rating – it really is very much appreciated. We hope to have the opportunity of welcoming you back to Garrya Tongsai Bay Samui in the not too distant future.Kind regards, Mark HarrisonHotel Manager

8/10 Good

Ali, DUBAI

Travelled with group
Liked: Staff & service, property conditions & facilities
Location great , I think it’s need improve
Stayed 4 nights in Jun 2023
Response from Mark on 16 Jul 2023
Dear Ali,Many thanks for your review and very good rating. We hope to have the opportunity of welcoming you back to Garrya Tongsai Bay Samui in the not too distant future.Kind regards, Mark HarrisonHotel Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Mark on 16 Jul 2023
Dear Mark,Many thanks for your excellent rating. We hope to have the opportunity of welcoming you back to Garrya Tongsai Bay Samui in the not too distant future.Kind regards, Mark HarrisonHotel Manager

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
My stay Garrya Tongsai Bay was a lovely, quiet & peaceful time. The staff were outstanding and went above and beyond to assist. Unfortunately, two out of the three restaurants were closed during my stay, so I could not experience them. Breakfast was top notch. The accommodation was excellent.
Stayed 2 nights in May 2023
Response from Mark on 6 Jun 2023
Dear Michael,Many thanks for your kind review and very good rating – it really is very much appreciated. We are particularly happy to know that you enjoyed our quiet and peaceful setting and outstanding staff.Thank you once again, and we hope to have the opportunity of welcoming you back to Garrya Tongsai Bay Samui in the not too distant future.Kind regards, Mark HarrisonHotel Manager

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have stayed in. Great service, lovely property. Will highly recommend for a getaway
Stayed 3 nights in May 2023
Response from Mark on 6 Jun 2023
Dear Justin,Thank you very much for choosing Garrya Tongsai Bay Samui as your holiday destination and excellent rating. We are very happy to hear that our services made such a positive impression, and that you had a memorable holiday experience staying with us. We take great pride in taking care of our guests, and are very pleased that your expectations were highly met. We look forward to having the opportunity to welcoming you back in the not too distant future. Kind regards, Mark HarrisonHotel Manager

10/10 Excellent

Kaye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful. A little expensive and quiet but luxury feel and amazing view.
Stayed 3 nights in May 2023
Response from Manuel Lang on 2 Jun 2023
Dear Kaye,Thank you very much for your wonderful rating, pictures and comment. We are glad to read that you enjoyed the quiet and luxurious feel with amazing views and we all here look forward welcoming you on a future trip to Koh Samui.Kind regards,Manuel Lang

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet location with private beach and wonderful gardens. The staff are great, friendly, caring, attentive and full of smiles.
Stayed 5 nights in Feb 2023
Response from Mark on 20 Mar 2023
Dear Lindsay,Thank you very much for choosing Garrya Tongsai Bay Samui as your holiday destination and excellent rating. We are very happy to hear that our services made such a positive impression, and that you had a memorable holiday experience staying with us. We take great pride in taking care of our guests, and are very pleased that your expectations were highly met. We look forward to having the opportunity to welcoming you back in the not too distant future. Kind regards, Mark HarrisonHotel Manager

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Manuel Lang on 9 Mar 2023
Dear Dorothy,Thank you very much for your very high rating. It is wonderful to see that you had a great stay with us.We hope to welcome you again in the future.Kind regards,Manuel Lang

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023
Response from Manuel Lang on 9 Mar 2023
Dear Lori,Thank you so much for your excellent rating. This is much appreciated and we hope to welcome you again on another trip to Koh Samui.Kind regards,Manuel Lang

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2023
Response from Mark on 20 Mar 2023
Dear John,Thank you very much for choosing Garrya Tongsai Bay Samui as your holiday destination and excellent rating. We are very happy to hear that our services made such a positive impression, and that you had a memorable holiday experience staying with us. We take great pride in taking care of our guests, and are very pleased that your expectations were highly met. We look forward to having the opportunity to welcoming you back in the not too distant future. Kind regards, Mark HarrisonHotel Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A slice of perfection
Very relaxing stay in beautiful surroundings with lovely staff in a abundance.
Stayed 6 nights in Feb 2023
Response from Manuel Lang on 9 Mar 2023
Dear Richard,Thank you very much for your very high rating and nice comment. It is wonderful to see that you had a great stay with us and thank you as well for the comment on our lovely staff. We hope to welcome you again in the future.Kind regards,Manuel Lang

10/10 Excellent

Narayanan, Gaithersburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel had a private beach. Staff were extremely friendly and nice. Rooms were clean. Overall, enjoyed our stay.
Stayed 2 nights in Jan 2023
Response from Manuel on 2 Feb 2023
Dear Narayanan,Thank you so much for your good rating and comments. We are pleased to know that you had a wonderful stay and enjoyed our private Beach and friendly service.We look forward welcoming you again to Samui.Kind regards,Manuel Lang

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Manuel Lang on 9 Mar 2023
Dear Kevin,Thank you very much for your very high rating. It is wonderful to see that you had a great stay with us.We hope to welcome you again in the future.Kind regards,Manuel Lang

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful resort.
My wife and I had a fantastic 11 night stay. Led by friendly attentive and very visible General Manager Food is superb. Beautiful location. Peaceful and chilled. Decent value given the quality of the product and service. Best of all is the service. Could individually praise all the staff as they are fantastic but just have to mention “Su” in the beach restaurant who looked after us so well. Also have to mention our maid who looked after us in room 116. I regret I didn’t get her name but our room was perfectly cleaned every single day and she provided lots of little personal touches Thoroughly recommend this hotel We’ve been travelling to Thailand for 20 years and this is one of our favourite ever hotels.
Stayed 11 nights in Dec 2022
Response from Manuel Lang on 31 Jan 2023
Dear Paul,Thank you very much for your very nice review and rating. It was a great pleasure having you with us and I am very happy to read that yo enjoyed our service and will certainly pass on your nice comments to Khun Su and your maid.We hope to welcome you again on a future trip to Koh Samui.Kind regards,Manuel Lang

8/10 Good

Mercy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast selection and sunset views. Great spa service.
Response from Garrya Tongsai Bay Samui on 12 Jan 2023
Thank you very much for sharing positive comment and we are very happy to know you are very enjoyed with our services. Have a wonderful stay.

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing holiday
We had an amazing stay, Staff super friendly and went above and beyond to ensure we had the best time this made our stay memorable. Christmas Eve and New Years Parties amazing and well organised even with a little shower on New Years Eve, beach was a little course but perfectly acceptable, sea was choppy most days hence the reason the sea washed up some rubbish, we are informed that under normally circumstances this would be removed from the sea by the hotel but because it was so choppy this was not possible, however the beach was swept regularly to ensure cleanliness and to be fair when we visited other beaches on the island this is obviously a problem on the whole island, a true reflection on humans contribution to the destruction of our world we live in. Food and drink was of a high standard and reasonably priced for a hotel, we had many enjoyable days and evenings eating and drinking cocktails. On our departure the hotel let us keep one of ours rooms until we departed at 18.30 which is unusual but a very nice touch by the hotel, all in all no complaints only positives and an amazing relaxing time with some truly amazing staff
Stayed 11 nights in Dec 2022
Response from Mark on 10 Jan 2023
Dear Philip,Many sincere thanks for your kind review and recommendation. We are very happy to hear that our services made such a positive impression and that you had an amazing and relaxing holiday experience at Garrya Tongsai Bay Samui over the Christmas & New Year period.We take great pride in taking care of our guests, and are very pleased that your expectations were highly met. We are particularly very happy to know that you appreciated our amazing staff, efforts in cleaning the beach, and high standard and reasonably priced food & drinks; rest assured I will take great pleasure in personally passing on your kind words to all of the Garrya Tongsai Bay Samui team.Thank you once again for choosing to stay with us, and we all very much look forward to welcoming you back in the not too distant future. Kind regards,Mark HarrisonHotel Manager

10/10 Excellent

Stegin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, pool villa was amazing, great views, clean, peaceful and relaxing, very focused on sustainability - no plastic to be found. This is my favorite place I’ve ever stayed. It is luxurious without being pretentious. I wouldn’t stay anywhere else if I return to Koh Samui.
Response from Mark on 29 Dec 2022
Dear Stegin, Thank you for choosing Garrya Tongsai Bay Samui as your holiday destination, and also a big thank you for such glowing comments.We are particularly very happy to know that you appreciated our amazing staff, pool villa, great views, and focus on sustainability. Thank you once again, and we all very much look forward to having the opportunity to welcoming you back to Garrya Tongsai Bay Samui in the not too distant future. Best wishes for the new year ahead. Mark HarrisonHotel Manager

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most relaxing hotels ive visited, the staff were amazing and so attentive to anything that was needed. The breakfast was amazing with so many choices... Juice's BANANA. I highly recommend this hotel for anyone looking for that special holiday
Stayed 7 nights in Oct 2022
Response from Mark on 22 Nov 2022
Dear Christopher,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable holiday experience at The Tongsai Bay. We take great pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us, and we all very much look forward to welcoming you back in the not too distant future. Kind regards,Mark HarrisonHotel Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a beautiful 10 night stay at the Tongsai Bay. Lovely accommodation and facilities, amazing views but the real highlight are the people who work there - friendly, caring, attentive, and always helpful. Will definitely visit again.
Stayed 10 nights in Sep 2022
Response from Mark on 4 Oct 2022
Dear Scott,Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay at The Tongsai Bay and we look forward to welcoming you back very soon. Kind regards,Mark HarrisonHotel Manager

10/10 Excellent

Justine

Stayed 3 nights in Aug 2022

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is private. Staff are very thoughful. Facilities and restaurants are great. Service is excellent
Stayed 3 nights in Apr 2022
Response from Ketsuda Plewplerng on 21 Sept 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Aliaksandr

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff feels like an extant ion of the family. That was our 3rd stay here and it feels so good to see the same happy faces. Some employees been around for more than 30 years. Hotel is family owned and the you can feel this in more personal/less “corporate” touches. I hope they don’t lose this after they go through renovation under Banyan Tree management rebranding. The nature/Layout of the property and the Beach are the best among many many top hotels we visited around the World. Whenever we visit a new property when we travel our one the world we alway mesure it up against Tongsai Bay and every time my wife and I agree that the Tongsai is better. This hotel is perfect for people who value natural beauty, private less crowded areas and peaceful relaxing comfort. The only way to get not satisfied, is if you are lookin for glamorous, loud and busy/many people , Vegas like, vibe. That would be a miss ))). It’s everything but it.
Stayed 13 nights in Apr 2022

10/10 Excellent

Shayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was massive. I had the pool villa. The service was impeccable. All of the staff was amazing. They even gave me a cake and champagne for my birthday. The property is SO peaceful. I loved it!!
Stayed 4 nights in Mar 2022

10/10 Excellent

Punnada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Samui
Great place to stay at Samui. Service was beyond expectations with warm and cozy atmosphere. View from lobby was stunning 😍
Stayed 1 night in Dec 2021
Response from Ketsuda Plewplerng on 21 Sept 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

David, Bangkok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful resort. Peaceful with exceptional staff. Easy to just spend the day by the pool or beach and never leave the resort.
Stayed 4 nights in Oct 2020
Response from Ketsuda Plewplerng on 21 Sept 2022
Thanks for staying with us. We appreciate your feedback!