Bar (on property)

Reviews of Hotel Kutuma

4 out of 5
Hotel Kutuma
3708 rue St-Denis, Montreal, QC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 378 out of 566 reviews" "
Rating 8 - Good. 151 out of 566 reviews" "
Rating 6 - Okay. 24 out of 566 reviews" "
Rating 4 - Poor. 9 out of 566 reviews" "
Rating 2 - Terrible. 4 out of 566 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The interior design was refreshing and the room was well equipped and stocked.
Stayed 1 night in Feb 2024

10/10 Excellent

Andre

Liked: Cleanliness, property conditions & facilities
The area was fantastic
Stayed 1 night in Jan 2024

10/10 Excellent

Jean Michel Haendel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Simon

Liked: Cleanliness, property conditions & facilities
Excellent choix Décoration de bon goût, différent de la majorité des hotels
Stayed 1 night in Jan 2024

10/10 Excellent

Robyn A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super lovely hotel and super friendly staff.
Stayed 4 nights in Dec 2023

10/10 Excellent

Ks

Liked: Cleanliness, property conditions & facilities
cozy
Stayed 2 nights in Dec 2023

10/10 Excellent

Darryl

Liked: Cleanliness, room comfort
Great hotel
Very friendly and helpful, comfortable room, and close to lots of interesting shops
Stayed 1 night in Nov 2023

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lots of construction and nowhere to park forced to do valet
Stayed 1 night in Nov 2023

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Lots of construction and start early morning
Stayed 1 night in Oct 2023

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Great location!
Stayed 2 nights in Sep 2023

8/10 Good

Mr.Donald

Stayed 1 night in Aug 2023

10/10 Excellent

Susannah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful hotel in a great part of town. The managers are so kind and helpful, the rooms are lovely and well-appointed, and there's a highly-rated restaurant downstairs. If you have a chance to stay here, take it!
Stayed 1 night in May 2023

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Great location. Friendly. Rooms weren't spacious and a little quirkier than expected.
Stayed 1 night in May 2023

2/10 Terrible

Alexander

Stayed 1 night in Apr 2023

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities
Incredible boutique hotel experience! Lovely people, great spacious rooms, awesome shopping/dining area and great value for the price. Bring an HDMI cord to connect with your laptop as the streaming set up is a bit tricky - otherwise 5 stars across the board.

10/10 Excellent

BLAIR

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exquisite amenities. Superior cleanliness. A Staff.

10/10 Excellent

Annemarie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a very cute Weil thought out hotel

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous and luxurious African-themed suite with every imaginable amenity and comfort. We felt so pampered. Lovely staff who assisted with valet park and luggage and getting us settled. Will definitely stay again. Brilliant location and can walk to everything. The bed was a bit soft for my liking but that is personal preference only. Cannot recommend more highly!

6/10 Okay

Mary

Stayed 1 night in Dec 2022

6/10 Okay

Rick

Liked: Cleanliness
This is not a 4 star property it is more of a 3 star property - for the price - it is expensive . It is clean .

10/10 Excellent

Radek

Liked: Cleanliness, amenities, property conditions & facilities
Boutique hotel; great rooms, all oozes "old world" charm...

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities
This is one of the nicest hotels I have ever stayed in. The price cannot be beat.

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
Reccommend
Awesome, clean, great location, helpful staff
Stayed 3 nights in Nov 2022

8/10 Good

Dag

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Carrie

Liked: Cleanliness, amenities, property conditions & facilities
It is a convenient location, perfect for biking and walking. The room was nice, shower was awesome and the pillows were great. The room was on 4th floor & required navigating stairs- there is no elevator. It was difficult getting heavy luggage up and down. That was the only drawback.
Stayed 2 nights in Oct 2022

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was beautiful and the staff were lovely. The beds were comfy, tub was large, and rooms were clean. We ordered from the Ethiopian restaurant downstairs and they brought it to our room, which was incredible. The area around the hotel is beautiful with lots of things to do and the walk to downtown was pleasant. We'd absolutely go back!
Stayed 3 nights in Oct 2022

10/10 Excellent

Yimin

Liked: Cleanliness, room comfort
Third stay, won’t be last
Every stay has been amazing - the owners are incredibly gracious, everything is lovely, and the hotel is exactly where we love to be.
Stayed 5 nights in Oct 2022

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was great, comfy bed , kitchenette was great Jacuzzi was nice. People were really amazing However , housekeeping was short staffed and bed and cleaning was not done everyday 😞 Being in the penthouse room, I would have thought it would have been the first to do.
Stayed 3 nights in Sep 2022

10/10 Excellent

Odile

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Une superbe chambre avec un lit incroyablement confortable!
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
When stranded in Montreal.....
My stay was wonderful. I missed my connecting flight due to flight delays and decided to spend the night in town vs. in the airport for 22 hours. It was a pleasant surprise and located next to cute shops.
Stayed 1 night in Jul 2022

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quirky in all the right ways. I loved my stay here. Staff is nice room is comfortable and walking distance from some of my favorite places to eat and drink!
Stayed 3 nights in Jul 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A family run boutique hotel that is well run. Attention to detail and customer service was outstanding.
Stayed 1 night in Jun 2022

8/10 Good

Kristin

Liked: Cleanliness, room comfort
Overnight Stay
Really lovely boutique hotel. Service was really outstanding. Offered to carry bags in from car and also carry upstairs. Used valet parking service as well which was worth it since we couldn’t find any available street parking nearby. The room itself was large and clean. Bathroom was also very spacious. Could definitely smell the food from the restaurant below throughout the building, even on top floor… which isn’t necessarily a bad thing, because the food smells incredible. Our room was on the top floor and there is no elevator, so just be prepared to climb 2-3 flights of stairs. Would stay here again if we were on a lower floor.
Stayed 1 night in Jun 2022

8/10 Good

Francisco J

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet boutique hotel to stay in.
Very clean place with friendly staff. Located within 10-15 minutes of all attractions. Metro is 3 minutes from the hotel. There is paid parking accross the street if needed. Lots of cafés and restaurants in the area as well.
Stayed 3 nights in Jun 2022

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff members
Stayed 1 night in Dec 2021

10/10 Excellent

Karie

Stayed 1 night in Nov 2021

10/10 Excellent

Olga

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the decor and size of the room. Location was great too.
Stayed 1 night in Nov 2021

8/10 Good

Arsenia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is located on the fourth floor and no elevator and is TV doesn’t work. The room is clean and restaurants are at walking distance.
Stayed 1 night in Nov 2021

10/10 Excellent

Bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très belle découverte que ce petit hôtel très propre avec très belle chambre et le plus est la boulangerie juste à côté
Stayed 1 night in Nov 2021

10/10 Excellent

Oiegas Izabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy rooms and friendly staff! We fell in love with it! Definitely we will go back! ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Nov 2021

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very beautiful rooms
Stayed 1 night in Oct 2021

10/10 Excellent

Ana Carolina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decoration and comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

WALDO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is like be at home, very friendly the staff. The parking in the whole city is expensive, I had to pay valet parking, but it was not a problem.
Stayed 2 nights in Sep 2021
Response from Hotel Kutuma Staff on 8 Oct 2021
Thank you for the positive review! We're glad to hear you had a nice visit with us. Hotel Kutuma.

10/10 Excellent

joseph

Stayed 2 nights in Oct 2021

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for all things downtown!
Stayed 2 nights in Oct 2021
Response from Hotel Kutuma Staff on 8 Oct 2021
Thank you for the positive review Greg! We're glad to hear you had a nice stay with us.

8/10 Good

Emilie

Travelled with partner
Liked: Cleanliness, staff & service
Good location, easily accessible public transit. Old hotel, not soundproofed could hear our neighbors talk, use washroom and open/close their door.
Stayed 1 night in Sep 2021
Response from Hotel Kutuma Staff on 8 Oct 2021
Thank you for the positive review Emilie! We're always appreciative of the constructive feedback we receive from our guests. We're glad you had a nice stay and we hope to see you again in the future.

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and good restaurant!!
Stayed 2 nights in Sep 2021
Response from Hotel Kutuma Staff on 8 Oct 2021
Thank you for the positive review John! We're glad you enjoyed our fine dining.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the plateau, steps from hundreds of fabulous restaurants, about 30 minute walk to the Old Port and Old Town and same to Mont Royale. The service was impeccable at front desk, they have 15-minute reserved parking in front of the hotel where you can pull up to unload your items if using valet parking, which is what we did as we were there 4 nights and we walked everywhere. It’s hard to park in that area so I’d recommend the valet service. Front desk hosts helped us carry all of our luggage and items up to our room from our car (there is no elevator at this hotel), and they had our car back waiting for us early at 7:30am on the morning of our departure and again helped us to load up our car (we had LOTS). Our Room was very nice, (rm 203) African themed with small kitchenette (fridge, cook top, sink, espresso machine, kettle and toaster, there were two plates and a few utensils, pots, pan, but I’m sure they’d bring you anything you need as they have a beautiful Ethiopian restaurant attached to the hotel. Bathroom was cool with LED coloured lighting behind mirror and under the tub. Nice “rain” showerhead too. Small outdoor space (which I think might be fire escape) but does allow for some fresh air. No screens on the windows so did,t open them. Free wifi, safe in the room for valuables, iron and ironing board, and a super comfortable king size bed. TV had some English channels too. I’d return here for sure! We had a great stay and a great time from this location.
Stayed 4 nights in Sep 2021
Response from Hotel Kutuma Staff on 8 Oct 2021
Hi Lisa thank you so much for the terrific review! We're ecstatic that you enjoyed our location as much as you did, and we hope to see you again in the future! All the best, Hotel Kutuma.

10/10 Excellent

Yolxander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It’s a literal gem! Room was super clean and very fun designed, bed was very comfy, we had amazing sleep. Big shoutout to friendly staff, you’re amazing! Our go to hotel in Montreal from now on.
Stayed 3 nights in Sep 2021