Property grounds

Reviews of South Beach Plaza Hotel

3 out of 5
South Beach Plaza Hotel
1401 Collins Ave, Miami Beach, FL

Reviews

6.6
Rating 10 - Excellent. 222 out of 1001 reviews" "
Rating 8 - Good. 258 out of 1001 reviews" "
Rating 6 - Okay. 209 out of 1001 reviews" "
Rating 4 - Poor. 135 out of 1001 reviews" "
Rating 2 - Terrible. 177 out of 1001 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Great

8/10 Good

Yusen

Stayed 4 nights in Feb 2023

8/10 Good

Johanna

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Loved the courtyard and the staff was gracious. I picked the place for the courtyard. The room was OK- the floor and bathroom door had warped due to either flooding or humidity and poor choice of materials but the shower and bathroom were nicely done and modern. Still, some Covid holdovers- prepacked breakfast but the coffee was good.
Stayed 1 night in Mar 2023

6/10 Okay

Carrie

Travelled with group
Liked: Cleanliness, staff & service
Rooms are clean, but every piece of furniture or flooring is old and/or damaged.
Stayed 1 night in Mar 2023

4/10 Poor

Jaime Marie, Indianapolis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Typical beach motel. Mattress was probably 20yrs old dented in, pink mold in corners and rust on all metal in room. Safe didn’t work so Manager Jason gave us a late check out in departing day. Being in the room with mildew/mold triggered sinus problems and cough but location is really great. Staff is very nice but would not return
Stayed 3 nights in Mar 2023

8/10 Good

jennifer

Stayed 2 nights in Jan 2023

10/10 Excellent

Aricka

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the property. It right on the ocean and tons of stores. My two kids 11 and 14 loved it too. No fridge or microwave would have been the only upgrade.
Stayed 4 nights in Mar 2023

10/10 Excellent

Elva

Stayed 2 nights in Mar 2023

10/10 Excellent

monte

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff, location and very clean
Stayed 1 night in Mar 2023

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fabulous location. Pretty hotel. But our room felt uncomfortably sparse and lit with cold lighting.
Stayed 1 night in Mar 2023

6/10 Okay

Leonel

Stayed 2 nights in Mar 2023

8/10 Good

Antonio

Stayed 2 nights in Mar 2023

2/10 Terrible

Kay

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled very early and when we got to the hotel( if you want to call it that), the room was aweful. I took a shower and couldn’t finish because the drain was clogged and the water was coming into the bathroom floor. I couldn’t wash my hair or anything not to mention my husband couldn’t take a shower at all. Then when we asked for someone at the front desk to fix it they said it wasn’t their job. No hair dryer in our room, and staff was very inconsiderate and would only do things for us if we tipped them. They didn’t care that we had issues. When we woke up this morning we found blood on our sheets and I wanted to throw up. We asked if they could accommodate us this morning with money off the room and they said they couldn’t do anything because I went through Expedia a third party. It was the most aweful experience with a hotel we’ve ever had.
Stayed 1 night in Mar 2023

6/10 Okay

Razelda

Liked: Staff & service
Disliked: Cleanliness
For the price and location (so close to the beach), I couldn’t ask for more. It was safe and clean. The towels & linen need updating. Breakfast was pre-packed 2pc of bread, an orange, & a small muffin. After rennovations I’m sure this will be a favorite place again.
Stayed 2 nights in Mar 2023

6/10 Okay

Shibeh

Travelled with family
Liked: Staff & service
The hotel room itself is old and could use some maintenance. However it was clean and comfortable. It is a block away from the beach, ocean drive, everything that you’d want to get to. I honestly would stay here again for the price and convenience.
Stayed 2 nights in Mar 2023

8/10 Good

Alexander

Stayed 2 nights in Mar 2023

10/10 Excellent

Edwin

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Pefect place
Stayed 1 night in Mar 2023

10/10 Excellent

gwenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room a bit tired but very clean.Great location.
Stayed 1 night in Mar 2023

8/10 Good

Jason

Stayed 1 night in Mar 2023

6/10 Okay

THEODORE, MONSON

Travelled with family
Disliked: Property conditions & facilities
Place is old, Gave me the wrong room type.Sent a person who asked what was wrong with the room and let me know he was not a mind reader. Very Rude indeed. Tons of other hotels on the same street.
Stayed 2 nights in Mar 2023

6/10 Okay

Paul, Charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The lasy at the front desk was a bit rude and not very friendly!
Stayed 1 night in Mar 2023

2/10 Terrible

wsai

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was deplorable at best. The roach spray was very strong the phone did not work it had no numbers to work with. We could not stay on that room (245) it also had mice dropping by the water heater. The kitchen chairs were disgusting. We left and went to the Bloue Moon hotel. I want my money back, please.
Stayed 2 nights in Feb 2023

8/10 Good

Sandro

Liked: Cleanliness
Disliked: Property conditions & facilities
Ok for short stay
We stayed a night and it did the job. The area is very busy and they have windows as thin as they get so you can hear lots of noise. WiFi is OK, bed is comfy
Stayed 1 night in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Bait & switch in the restaurant
Even after knowing how bad their continental breakfast was (pictured except for the 6oz poured Sunny D) we decided to eat at the restaurant considering we were staying there and there was a sign stating there was a 20% discount for hotel guests. Prior to asking for the bill we reminded our server we were guests and she told us the manager had just ended the promotion, at 11:17, on a Tuesday. There was no contrition, explanation, or reason given for the arbitrary decision. Like most poor customer service interactions in Miami: I should've known what to expect.
Stayed 2 nights in Feb 2023

2/10 Terrible

surendra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Given wrong room keys the room which is occupied, when we hit the room which is close to the restaurant they have laud music and no privacy 2 windows of room are clearly virtualizes , ask to change they room so they given an option of the room which ac doesn’t work
Stayed 1 night in Feb 2023

2/10 Terrible

Shakuat

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If you can afford anything else, don't come here
Stayed 1 night in Feb 2023

2/10 Terrible

Jennifer

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worse hotel I have ever stayed at. There was cockroach legs everywhere, staff was creepy and persistent upon entering my room after asked to leave. Toilets didn’t flush and there was no water.
Stayed 2 nights in Feb 2023

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is old and dated but clean and in a very convenient location. The front desk clerk, Michelle, was very nice and held our luggage after check out until we headed to the airport. Breakfast was only a bagel, muffin, and fruit but it was good and all we needed until dinner.
Stayed 3 nights in Feb 2023

6/10 Okay

Donna

Travelled with family
Disliked: Amenities, property conditions & facilities
The restaurant food was good. My room was right behind the bar area. They could see and I could see out and the room smell like raid. I had to keep my head under the covers to breathe all night. I had to be moved to another room. It was horrible.
Stayed 5 nights in Feb 2023

2/10 Terrible

Yolande

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2023

8/10 Good

Nathanael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Location!
Great location. This hotel is right around the corner from everything. The beach is just a block away in addition to restaurants, shopping and clubs. However, this is not the most modern of buildings. While clean and updated as much as possible, this appears to be a historic building and thus things don’t look shiny and new. Also, the AC didn’t do the greatest job at removing humidity from the room. I would recommend if you’re looking for classic charm and want an affordable place in the heart of Miami Beach.
Stayed 1 night in Feb 2023

10/10 Excellent

Luis

Stayed 1 night in Feb 2023

10/10 Excellent

steven

Stayed 1 night in Feb 2023

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was great highli recomended to others
Stayed 2 nights in Feb 2023

8/10 Good

Alysha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were nice and the area is GREAT! The hotel is old and raggedy but the location is Great
Stayed 4 nights in Jan 2023

8/10 Good

Zoltan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a nice stay at Beach Plaza. Very close to the beach and shopping and dining. Breakfast could be better. But good value for the price. We may stay here again for the right price
Stayed 4 nights in Feb 2023

2/10 Terrible

Loi

Liked: Cleanliness
Disliked: Property conditions & facilities
Too much noisy , water go in from the windows
Stayed 6 nights in Feb 2023

4/10 Poor

Arta

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

8/10 Good

Judith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Alexander

Stayed 1 night in Jan 2023

6/10 Okay

Javier, Ottawa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
.
Stayed 1 night in Jan 2023

8/10 Good

Taewon, Burlington

Stayed 2 nights in Jan 2023

2/10 Terrible

Yulisa

Stayed 2 nights in Jan 2023

4/10 Poor

Edwin

Stayed 1 night in Jan 2023

2/10 Terrible

SRT

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and helpful, especially Brigitte and the other front desk woman (I didn’t catch the name tag). Great connected restaurant/outdoor patio area. Friendly bar staff at night. Rooms a bit old and need updated but I understand renovations are coming soon. Nothing bad, just need some modern amenities and touch up, especially bathrooms. Overall a great place to stay.
Stayed 2 nights in Jan 2023

10/10 Excellent

Laura

Stayed 1 night in Jan 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2023

4/10 Poor

Nathan

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Cabinet fell in bathroom Sheets had stains Weird smell on bed Bathroom was not clean.
Stayed 3 nights in Jan 2023