The Citadel Hotel

3.5 star property
Beach hotel with a conference centre and a bar/lounge

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024
Reviews
5.8

Popular amenities

  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant
  • BarBarBar
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Room options

View all photos for Deluxe Dbl AC Room

Deluxe Dbl AC Room | In-room safe, desk, iron/ironing board, cots/infant beds

Deluxe Dbl AC Room

Highlights

Separate sitting area
Air conditioning
LCD TV
Ceiling fan
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Dbl AC Room

Standard Dbl AC Room | In-room safe, desk, iron/ironing board, cots/infant beds

Standard Dbl AC Room

Highlights

Separate sitting area
Air conditioning
LCD TV
Ceiling fan
Private bathroom
Coffee/tea maker
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Super Deluxe Dbl AC Room

Super Deluxe Dbl AC Room | In-room safe, desk, iron/ironing board, cots/infant beds

Super Deluxe Dbl AC Room

Highlights

Separate sitting area
Air conditioning
Mini-fridge
LCD TV
Ceiling fan
Private bathroom
Coffee/tea maker
Free bottled water
  • Sleeps 2
  • 1 Double Bed

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Frequently asked questions

Is The Citadel Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Citadel Hotel?

Self-parking is free at this property.

What time is check-in at The Citadel Hotel?

Check-in begins at noon.

What time is check-out at The Citadel Hotel?

Checkout is at noon.

Does The Citadel Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is The Citadel Hotel located?

Situated in Vasco da Gama, this beach hotel is within a 15-minute walk of Vasco da Gama Port and Baina Beach. Vasco's Municipal Market and Mormugao Fort are also within 2 miles (3 km). Vasco da Gama Station is only a 3-minute walk.

The Citadel Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 2 out of 23 reviews" "
Rating 8 - Good. 7 out of 23 reviews" "
Rating 6 - Okay. 6 out of 23 reviews" "
Rating 4 - Poor. 3 out of 23 reviews" "
Rating 2 - Terrible. 5 out of 23 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Mark

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful, dirty hotel and rude staff
Check-in process slow - took half an hour to get checked in and we were the only customers. Very unfriendly staff, especially on the front desk. Room was dirty with stains on the sheets. The toilet in one of our rooms didn’t flush. The air conditioning unit was so loud that we had to switch it off and it then made a clanking sound as if there was an animal inside it. Hot stuffy room - filthy windows. No towels, soap or tea/coffee (there was a kettle). We asked for bottled water and they arrived with no seal so obviously take straight from the tap so undrinkable. General area like a war zone - half expected Kate Aidie to pop her head up it was so bad.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful. Good and clean. Close to the market and very handy . I really enjoyed my stay over there.
Stayed 1 night in Apr 2019

2/10 Terrible

Dennis, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't let the bedbugs bite!
I will state this again. My room was full of bedbugs. If you can't publish the truth, why are you asking for my review?

2/10 Terrible

Dennis, Los Angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs was the final straw!
This is the first hotel I have ever stayed in where the beds were full of bed bugs! Killing them left blood stains all over the sheets. This is after they did not have my Hotels.com reservation...after they found it and put me in the wrong room and had to move me after an hour (paid for AC but room had no AC)...I am not happy. :(

8/10 Good

BABULAL

Liked: Staff & service, property conditions & facilities

10/10 Excellent

SHEKHAR, Surat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome experience
It was a pleasant experience. Cleanliness and richness in behaviour of Hotel staff is what made me love this Hotel. Thanks in.hotels.com for suggesting this master piece.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value for Money Deal in vasco
Stayed for just a night at the end of a business trip. Though I previously read some -ve reviews regarding the service of this hotel, yet luckily I didn't have any such misfortune. But then I usually don't use room service or other additional services. So I'm not in a position to comment on it. WiFi is rather fast for a free connection. Room was very clean and well-attended to. Hard beds might feel tad small and uncomfortable for people with larger physique. Location was both very convenient and inconvenient :-) If you are arriving very late by train or are leaving at odd hours, just a few metres to Vasco station is very convenient. But it is -as Vasco generally is - away from all hotspots of Goa. But necessities and conveniences are all nearby. Particularly recommended for budget-conscious short stay guests. In a generally over-priced Goa, this is a great valie for money deal.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad all around. Not as advertised at all
Bed was infested with bedbugs. No hot water, no cable, noisy, thin mattress, and when I entered the room, no toilet paper, no pillows on the bed, no coffee station. It's supposed to be a deluxe room I am covered in bed bug bites. It was the worst night I spent in a hotel. It's on a noisy street.

8/10 Good

kanwal, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
Good for short stay
Location wise is good as is near to the airport and to some good restaurants.