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"Excellent hotel for your money if you are staying near the airport "

"Rooms were clean "

"Clean and convenient. "

"Room was nice and clean. Staff was awesome"

"Good"

"We recently stayed at The Pierside for three days and two nights. This hotel exceeded my expectations, as it is located less than a 10-minute walk from the Santa Monica Pier and offers a variety of food options nearby, from fast food chains like McDonald's and Subway to restaurants like RedO and Whaler. There is also a restaurant located right by the lobby. Upon arrival, our room was clean, but the bathroom was a bit small. It was manageable, but you cannot use the sink while someone is using the toilet due to the limited space. However, this wasn't a huge issue. At first, we were concerned about a loud drilling noise coming from the next room. We thought that maybe it’s from the bathroom pipes. It only lasted a few minutes, and we didn't hear it again during our stay. The staff at The Pierside were all very friendly and accommodating, with the exception of one lady who worked at the reception area during breakfast time. She didn't seem to smile much, but this didn't affect our overall experience. We dined at the Surfing Fox restaurant for dinner and breakfast twice. Our server, Sam, was fantastic and made us feel welcome. I don't recall the name of the lady who served breakfast, but she was also very pleasant. Overall, it was a great stay, but I do have two complaints. Firstly, the overnight parking fee of $65 is quite pricey. However, I appreciate the staff's honesty when they offered us the option to park somewhere else for a lower price. We ended up using a parkin"

"Very nice and clean hotel. Room was very big and modern. This is a very nice hotel "

"The spacious rooms and comfortable environment are satisfactory. The shuttle from the airport to the hotel was inconvenient and ignored me when I waited at the bus stop. The shuttle to the airport is timed, so no problem."

"The transportation system from the hotel to the airport or the airport to the hotel was terrible , the transport service drove past us at the airport 3 times and finally a group of people started calling the hotel To complain , we should not have had to stand there 40 minutes at 12midnight finally arriving to the hotel at almost 1 am . Sothing needs to change about that "