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Palette - The River Crescent Resort

Star Rating
4 out of 5

Information

Reviews

2.8 / 5
4 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Himalayan Nyinmapa Buddhist Temple
    15 min walk
  • Popular Location
    Gelukpa Cultural Society Gompa
    15 min walk
  • Popular Location
    Hadimba Devi Mandir
    17 min walk
  • Airport
    Kulu (KUU)
    49 min drive

Choose dates to view prices

  • Deluxe Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Premium Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Luxury Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details

About this area

Manali

Palette - The River Crescent Resort is located in Manali. Tibetan Monastary and Hadimba Devi Temple are local landmarks, and some of the area's attractions include Hadimba Devi Mandir and Vashist Springs.

Visit our Manali travel guide

What's nearby

  • Popular Location
    Mall Road - 14 min walk
  • Popular Location
    Himalayan Nyinmapa Buddhist Temple - 15 min walk
  • Popular Location
    Gelukpa Cultural Society Gompa - 15 min walk
  • Popular Location
    Hadimba Devi Mandir - 17 min walk
  • Popular Location
    Tibetan Monastary - 2 min drive

Getting around

  • Kulu (KUU) - 81 min drive

Restaurants

  • Where to eat
  • Earth N Planet – Restaurant with a bar. Serves breakfast, lunch and dinner.

About this property

Palette - The River Crescent Resort

4-star hotel with free breakfast and restaurant
This hotel features a restaurant, a coffee shop/café and a conference centre. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a meeting room and dry cleaning are on-site. All 59 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with cable channels. Guests will also find 24-hour room service, minibars and coffee/tea makers.
Palette - The River Crescent Resort offers 59 forms of air-conditioned accommodation with minibars and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include a bath and shower, a complimentary bathrobe and complimentary slippers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Dining options at the hotel include a restaurant and a coffee shop/café. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available on request) is offered to guests. This business-friendly hotel also offers a terrace, tour or ticket assistance and a garden. Complimentary self-parking is available on-site.

Policies

Check-in

Check-in time starts at noon

Special check-in instructions

Airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.
Taxes are subject to change based on Goods and Services Tax (GST) implementation. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.

Pets

  • Pets not allowed

Payment types

MastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: INR 1500
  • New Year's Eve (31 December) Gala Dinner per adult: INR 1500

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: INR 1500 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • River Crescent Resort Manali
  • River Crescent Resort Kullu
  • River Crescent Manali
  • River Crescent Kullu
  • Palette The River Crescent
  • Palette - The River Crescent Resort Hotel
  • Palette - The River Crescent Resort Manali
  • Palette - The River Crescent Resort Hotel Manali

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free breakfast available
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Things to do

  • Billiards/pool table

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1 meeting room
  • Conference centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path of travel

More

  • Fireplace in reception
  • TV in reception

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • bathtub or shower
  • Hairdryer (on request)

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Slippers
  • Turndown service

Nearby things to do

Where to eat

  • Earth N Planet – Restaurant with a bar. Serves breakfast, lunch and dinner.
2.8

Guest rating

5 - Excellent
0
4 - Good
2
3 - Okay
0
2 - Mediocre
1
1 - Poor
1
3.5
Cleanliness
3.0
Service and Staff
3.5
Property condition

2/5

  • Disliked: Staff & service, property conditions & facilities

Need to improve their customer service

Hotel is good, but the service is very bad. I had booked the hotel online and paid upfront through Hotels.com, but on arriving I was told that they have no record of my booking. The reason was that the reception was manned by someone from the restaurant (not a full time manager) who had no clue how to operate internet. I had to show him my booking by logging into my mail account on his computer, which he asked me to print (since he didn't know how to print or use the mail). Despite paying online, I was forced to pay again and the VP of the hotel was apprised of the situation, and he didn't do anything to resolve the issue. In the end, while checking out I was told that my booking was alright and they could not recognise the booking. By that time I had paid twice (thankfully hotels.com refunded my amount). I was on a vacation and spent quite a lot of time resolving this issue. I you are planning to book this hotel online, just don't do it

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but away from mall road and other local areas.

4/5 Good

Good hotel with minor things to improve

Hotel is little far from the main MALL road (Around 4 KMS). Hotel does not provide any pick and drop facility to the MALL. It becomes difficult to go from hotel as Autos are not available easily. Person at travel desk is very very terrible. Does not give proper information and talks rough. Other than these few minor things Hotel is good, with good breakfast and very good food. Rooms are Clean and cosy. Nice view from the hotel.

Pros: Food

Cons: Travel Desk

Location: Little far from Mall Road

1/5

  • Liked: Property conditions & facilities, room comfort
  • Disliked: Staff & service

worst hotel in terms of food

Not good for stay more than 1 night.

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