View from property

Reviews of Sun Siyam Olhuveli

4.5 out of 5
Sun Siyam Olhuveli
South Male' Atoll, Olhuveli

Reviews

8.6

Excellent

Rating 10 - Excellent. 131 out of 261 reviews" "
Rating 8 - Good. 84 out of 261 reviews" "
Rating 6 - Okay. 23 out of 261 reviews" "
Rating 4 - Poor. 14 out of 261 reviews" "
Rating 2 - Terrible. 9 out of 261 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sandeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4 star
Stayed 3 nights in Feb 2024
Response from Mali on 23 Feb 2024
Dear SandeepThank you for sharing your feedback with us regarding your recent visit to our resort. We are thrilled to hear that you had a memorable and enjoyable experience during your stay.

10/10 Excellent

Ranisha

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Mali on 28 Jan 2024
Dear RanishaWarm greetings from Sun Siyam Olhuveli Maldives Thank you for choosing to stay with us and taking the time to share your feedback. We're delighted to hear that you had a good experience during your stay.We look forward to the opportunity to welcome you back for another pleasant stay. Thank you once again for choosing Sun Siyam Olhuveli Maldives

8/10 Good

Rajesh

Stayed 4 nights in Dec 2023
Response from Mali on 28 Jan 2024
Dear RajeshWarm greetings from Sun Siyam Olhuveli Maldives Thank you for choosing to stay with us and taking the time to share your feedback. We're delighted to hear that you had a good experience during your stay.We look forward to the opportunity to welcome you back for another pleasant stay. Thank you once again for choosing Sun Siyam Olhuveli Maldives

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beyond beautiful, better than I ever could have imagined. Every staff member was amazing and very kind and helpful. The property was very clean and everything went smoothly especially with the boat transfer. Could have been a better place to spend our honeymoon.
Stayed 6 nights in Dec 2023

10/10 Excellent

Tarif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well maintained. Staff very polite and knowledgeable. Service and process of entering/leaving the Island was seamlessly smooth.
Response from Mali on 7 Feb 2024
Dear TarifWarm greetings from Sun Siyam Olhuveli Maldives Thank you for taking the time to share your experience with us.We're delighted to hear that you found our resort to be very clean and well-maintained. Maintaining a high standard of cleanliness is one of our top priorities, and we're glad that it contributed to your overall enjoyment of your stay.We're also pleased to hear that our staff members were polite and knowledgeable and provided excellent service throughout your visit. We strive to ensure that all our guests receive the best possible assistance and hospitality.It's wonderful to know that the process of entering and leaving the island was seamlessly smooth for you. We understand this is an important aspect of the overall guest experience, and we're glad everything went smoothly.Thank you once again for your kind words, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Pavel, Los Angeles

Stayed 6 nights in Nov 2023

8/10 Good

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

6/10 Okay

Keith

Stayed 3 nights in Nov 2023

10/10 Excellent

Bhavna

Stayed 3 nights in Nov 2023

10/10 Excellent

Sandipan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were there to celebrate our 5th anniversary and had a wonderful holiday. It was a very calm and quiet place for a getaway. We stayed in one of the Grand Water Villas with private pool. They decorated our room on our anniversary day, gave us a beautiful cake, a bottle of red wine and a bucket of fresh fruits and organised a lovely candle light dinner for us which was a nice gesture. Housekeeping was top notch. All the hospitality staff had a welcoming smile on their face. We enjoyed free Kayaking, watching marine lives and ofcourse the their mouthwatering multi cuisine buffet foods. Highly recommended for anyone whoever wants a memorable holiday!!
Stayed 3 nights in Oct 2023

10/10 Excellent

julie

Stayed 3 nights in Oct 2023

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in the Maldives and had a wonderful experience, would recommend for families.
Stayed 6 nights in Jun 2023

10/10 Excellent

Geethapriya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was so unique peacful and a memory i can never forget, it was such an amazing resort with beautiful views, my husband and i had a wonderdul time staying here.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jennene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best beach villa upstairs. Room 151. I think the only better villa was next door with a little pool. We got the breeze & it was a heaven, like the aircon. It was very hot, so we were thankful. Amazing, huge outdoor bathroom with privacy wall. Outdoor shower, & bath. Bed was very comfy. By far the best was our houseboy, Noor. He was brilliant, a master at towel art & decoration. He would come twice a day to clean & make or turndown the bed. The buggy service to reception or other islands was great. Runs every 10 minutes. Farnoza & CJ at reception were wonderful. Misa at the jewellery store was lovely and gave us exceptional prices. The girls and guys at the spa were excellent. The Thai & Indian restaurants were to die for. The resort is so well run, when you get bored, explore two more islands, unless you have kids, one island is adults only. They have different restaurants and pools. The water-sports are second to none. The main restaurant on our island was a fabulous all you can eat buffet. Did the 1/2 board cause we only eat twice a day and it was enough for us. Yogesh, Francis, Ravi and the chefs and waiters are great. The resort even have guys that clean the seaweed off the beach multiple times a day so its always pristine white. Nothing is too much trouble. The only improvement is if they had an ATM for USD. Reception can only give $100/day. Beware the giftshop. Hair care and sunscreen are expensive. I paid $68 a bottle for shampoo & conditioner.
Stayed 28 nights in Jul 2023

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 3 nights in Aug 2023
Response from Mali on 12 Aug 2023
Dear Tarek Sunny Greetings from Sun Siyam Olhuveli Maldives we are glad that you had a wonderful stay with us, and team has delighted you with lasting memories. on behalf of the team, we thank you fort choosing us, and we look forward to welcoming back you to our promising island soon.Regards

10/10 Excellent

CHANDRAN

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Mali on 12 Jul 2023
Dear ChandranSunny greetings from Sun Siyam Olhuveli MaldivesThank you for sharing and rating us. We are thrilled to know that you had a wonderful stay with us. On behalf of the team, we thank you for choosing us, and we look forward to welcoming you back to our promising island soon.Best Regards

8/10 Good

Mayank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The water villa experience was ultimate. However, this is not value for money spent for a single day visit and don't get time to enjoy the lavish morning breakfast the next day as you have early morning boat transfer.
Response from Mali on 3 Jun 2023
Dear Mayank Sunny Greetings from Sun Siyam Olhuveli Maldives I'm glad to hear that you had an amazing water villa experience! It's too bad that it was not the best value for a single-day visit and that you missed out on the morning breakfast, but I'm glad your overall experience was positive.On behalf of the team, we thank you for choosing us, and we look forwards to welcoming you back to our promising island soon Best Regards

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at 3 different properties in the Maldives. Sun Siyam Olhuveli's grand water villa was definitely the most modern and the deck was the most spacious. It is an expansive property made up of 3 islands which may not be to everyone's liking. They have golf carts going from early in the morning to late at night so it is not a problem. We stayed on Dream Island. If we went back we would stay on the adult only True Blue Romance Island. You can still walk from Dream to True Blue in less than 10 minutes and use the adult only pool which we did daily. The staff is friendly. Big shout out to the waiter at the pool Pradeep. He made our stay at Olhuveli one to remember.
Stayed 6 nights in Feb 2023
Response from Mali on 21 Feb 2023
Dear Tracy Sunny greetings from Sun Siyam Olhuveli Maldives Thank you for taking the time to share your stay experience here. We are thrilled you had a memorable and relaxing holiday with us and departed with lasting memories. On behalf of the team, we thank you for choosing us, and we look forward to welcoming you back to our promising island soon Best Regards

4/10 Poor

Yousuf

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023
Response from Mali on 21 Feb 2023
Dear Yousuf Sunny greetings from Sun Siyam Olhuveli Maldives We are sorry to see the rating you gave us after your stay with us. Customer feedback is crucial to enhancing our service to delight them when they are with us. We would love to have more detail about your disappointment.On behalf of the team, we thank you for choosing us, and we look forward to welcoming you back to our promising island soon to witness the changes we brought.Best Regards

6/10 Okay

Zhaniqua Arion, Gadsden

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
First I want to say the staff is very rude. We went for our honeymoon and it was almost ruined. Shuttles will not stop for you. Even when it’s pitch black at night they expect you to walk around the huge resort site. They are constantly saying no we do go to this area when it’s on the same resort. My husband wanted to jet ski and was given a hard time. We stayed in a over water villa and the beds were so hard. I would wake up literally in aching pains. Breakfast staff is great in sunset bar but other places where buffet will not restock the buffet and if you ask for something the answer is no. The speedboat ride was very scary. However, the property is clean. Can drinks are $6.00 in the room. Food is poor we could only eat breakfast and sometimes the pizza bar. The resort is beautiful we just made the best out of it. Also, we did enjoy our honeymoon dinner provided at island pizza.
Stayed 5 nights in Jan 2023
Response from Mali on 8 Feb 2023
Dear Guest Greetings from Sun Siyam Olhuveli Maldives Kindly accept our sincere apologies for the inconvenience you have experienced during your stay, and thank you for bringing it to our attention. We assure you and all our guests we will continue improving our service to delight them and give them the desired memorable experience. Regrettably, when you went to the watersport, all our jet skies were occupied, which led you waitin more than you expected. The culinary experience is something we have always aimed to improve, and with your feedback, we are taking this as an opportunity to enhance our culinary adventure. On behalf of the team, we thank you for choosing us, and we look forward to welcoming you back to our resort soon.

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly, whether it was room service, restaurants or reception. Very friendly. I have to say that once we were in are room, it was very confusing on how to book activites or reservations for meals. The excursion that we took was for snorkeling and it was literally a 20 minute boat ride, 25 minutes of snorkeling and 20 min ride back. That was disappointing. All inclusive should include more that 25 minute snorkle excursion. Food wasn't what i thought it would. Should be more seafood.
Response from Mali on 6 Jan 2023
Dear JohnSunny greetings from Sun Siyam Olhuveli Maldives Kindly accept our sincere apologies for the inconvenience you experienced while you were here with us, and thank you for bringing this to our attention. Your concerns have been addressed to the senior management, and we will take appropriate action to ease and delight our guests during their stay here with us. It sounds like you also had lasting memories during the time and had a relaxed holiday with some disappointment. On behalf of the team, we thank you for choosing us, and we look forward to welcoming you back to our resort soon

10/10 Excellent

Faizan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I traveled here for our honeymoon and we had the most amazing time of our lives. The island is absolutely breathtaking and the staff goes above and beyond to cater to all your needs. Our host, CJ was absolutely phenomenal. He organized so many incredible things for us and was always such a pleasure to speak with. I would recommend this property to anyone wanting to visit the Maldives. I spend WEEKS researching the best property and I can assure you NOTHING beats this property. It has props and everything needed for perfect photo shoots and is incredibly romantic. They also have things for kids to do as well! Overall it’s just amazing.
Response from Mali on 1 Jan 2023
Dear Faizan Sunny Greetings from Sun Siyam Olhuveli MaldivesThank you for sharing your feedback. Indeed we are overjoyed to know that you had an exceptional stay with us and departed with lasting memories. On behalf of our team, we thank you for choosing us and look forward to welcoming you back to our resort soon.Best Regards Mohamed Ali Director of Operations

10/10 Excellent

Dipak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaneness and good turiest managments. Excellant.
Stayed 4 nights in Nov 2022
Response from Mali on 3 Dec 2022
Dear DipakGreetings from Sun Siyam Olhuveli Maldives Thank you for taking the time to share your experience here at Expedia. We are glad that you have departed with fond memories. On behalf of our team, we thank you for choosing us as your holiday destination, and we look forward to welcoming you back to our promising island soon. Best Regards Mohamed Ali Director of Operations

10/10 Excellent

TOKUDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could have a wonderful experience. Thanks!
Response from Mali on 3 Dec 2022
Dear TOKUDAGreetings from Sun Siyam Olhuveli Maldives Thank you for taking the time to share your experience here at Expedia. It is always wonderful to know our guests had a memorable stay with us and departed with a lasting experience. On behalf of our team, we thank you for choosing us as your holiday destination, and we look forward to welcoming you back to our promising island soon. Best Regards Mohamed Ali Director of Operations

10/10 Excellent

Dominique Dughall Burgett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb free internet. Clean spacious solidly built accommodation. Plentiful and pleasant staff. Beautiful unspoiled surroundings. Efficient comfortable speedboat transfer. Electric vehicles. No plastic bags or bottles. Quiet. Plentiful and very varied excellent quality food. Numerous activities and places to go to.
Stayed 6 nights in Oct 2022
Response from Mali on 3 Dec 2022
Dear TOKUDAGreetings from Sun Siyam Olhuveli Maldives Thank you for taking the time to share your experience here at Expedia. Indeed team has done a wonderful job exceeding your expectations and delighting you with lasting memories. It sounds like you have enjoyed the property and relaxed well during your stay. On behalf of our team, we thank you for choosing us as your holiday destination, and we look forward to welcoming you back to our promising island soon. Best Regards Mohamed Ali Director of Operations

6/10 Okay

Oleg, Piscataway

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Limited food choices, room was not ready have to wait in lobby for over 2 hours.
Stayed 5 nights in Sep 2022
Response from Mali on 9 Oct 2022
Dear Oleg Sunny greetings from Sun Siyam Olhuveli Maldives Thank you for sharing your feedback here on Expedia. Accept our sincere apology for the inconvenience you have experienced while you are here with us. Regrettably, we had a full house during the time of your visit, and it caused the delay in getting the room, as checkout time is at 12:00 pm. We assure all our guests that we will continue improving our culinary experience to give the desired experience. Regards Mohamed Ali Director of Operations

8/10 Good

Dong

Stayed 2 nights in Sep 2022

10/10 Excellent

Anh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is hands-down the *best* vacation experience I've ever had. Everything from check-in to departure went without a hitch. You don't have to worry about anything at this resort; upon arrival, the reps were at the airport to help with our speedboat transfer, so no being hassled by taxi drivers like at other destinations! There is a wait for other guests from other flights; fortunately we didn't have to wait too long. Check-in was a breeze, the staff were super welcoming, the Deluxe Water Villa was beautiful, and every meal at the buffet was delicious. Lots of Indian options which I was very happy about. We did the all-inclusive which was very well worth it. Drinks were great and service was immaculate. Honestly no need to pay for the ala carte restaurants since the buffet was more than adequate. Check-out experience was great also; we left out bags in the villa upon check-out for the staff to collect. Our flight was late in the evening and the speedboat to the airport was at 7pm, so were about to enjoy the resort for the remainder of the day (tip: there is a shower in the bathrooms at the Lagoon Bar, so we were able to clean up before our late flight). Special shoutout to Khaled at the Sunset Restaurant, who was so nice and made our visit very special. Told myself that Maldives would be a once-in-a-lifetime trip due to the cost, but we loved our stay so much so we will definitely be back to this resort!
Stayed 4 nights in Mar 2022
Response from Ahmed Riza on 16 Apr 2022
Dear Anh, Sunny greetings from Sun Siyam Olhuveli Maldives. Thank you for choosing our beautiful paradise as your holiday destination and indeed thank you for taking time to share the amazing experience. Your feedback has brought happiness to all of us and we feel proud. We all are waiting to see you returning back home in Maldives in a near future. Yours sincerely, Ahmed Riza Director of Rooms Division

8/10 Good

Nahid

Stayed 5 nights in Feb 2022
Response from Ahmed Riza on 16 Apr 2022
Dear Nahid, Sunny greetings from Sun Siyam Olhuveli Maldives. We thank you for taking time to share the experience you had with us at our island. We feel very sad that we could not meet and exceed your expectation as committed. We are taking your feedback very seriously and corrective measures will be taken. We are hoping to get another opportunity to welcome you back again in order to create the best experience. Yours sincerely, Ahmed Riza Director of Rooms Division

10/10 Excellent

Aravind Reddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise! Will visit again
Stayed 4 nights in Feb 2022
Response from Ahmed Riza on 16 Apr 2022
Dear Aravind Reddy, Sunny greetings from Sun Siyam Olhuveli Maldives. Thank you for choosing our beautiful paradise as your holiday destination and indeed thank you for taking time to share the amazing experience. Your feedback has brought happiness to all of us and we feel proud. We all are waiting to see you returning back home in Maldives in a near future. Yours sincerely, Ahmed Riza Director of Rooms Division

2/10 Terrible

Ripun

Stayed 1 night in Nov 2021
Response from Ahmed Riza on 10 Jan 2022
Dear Ripun, Sunny greetings from Sun Siyam Olhuveli Maldives. Thank you for taking time to share your valuable rating. We feel really sad to see such a low rating and are interested to get more details to improve our service. Yours sincerely, Ahmed Riza Director of Rooms

10/10 Excellent

ronald, St Pete Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a Grand Water Villa on the Dream Island side of the property. The room and views are spectacular and modern. While the amenities on the older side of the island are great, the rooms did not look so good (at least from the outside). During our stay in the Maldives, we stated at Atmosphere Kanifushi, Oblu Helengeli and Olhuveli. While Kanifushi was the most upscale, we like Olhuveli the best because there were so many different great places between the 2 islands and the lagoon in between. Helengeli was a bit disappointing and needs some updates.
Stayed 10 nights in Oct 2021
Response from Ahmed Riza on 16 Nov 2021
Dear Ronald, Sunny greetings from Sun Siyam Olhuveli Maldives. We thank you for taking time to share the wonderful experience you had with us at our beautiful paradise. Indeed, we are delighted to know that you had an excellent holiday with our energetic & talented team. We all look forward welcoming you back real soon. Yours sincerely, Ahmed Riza Director of Rooms Division

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2021

10/10 Excellent

Rhoma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing highly recommend staying at the resort. Staff were very friendly and polite.
Stayed 6 nights in Oct 2021
Response from Ahmed Riza on 25 Oct 2021
Dear Rhoma, Sunny greetings from Sun Siyam Olhuveli Maldives. We thank you for taking time to share the wonderful experience you had with us at our beautiful paradise. Indeed, we are delighted to know that you had an excellent holiday with our energetic & talented team. We all look forward welcoming you back real soon. Yours sincerely, Ahmed Riza Director of Rooms Division

10/10 Excellent

WISSAM M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thumbs up 👍
Stayed 7 nights in Sep 2021
Response from Ahmed Riza on 25 Oct 2021
Dear Wissam, Sunny greetings from Sun Siyam Olhuveli Maldives. We thank you for taking time to share the wonderful experience you had with us at our beautiful paradise. Indeed, we are delighted to know that you had an excellent holiday with our energetic & talented team. We all look forward welcoming you back real soon. Yours sincerely, Ahmed Riza Director of Rooms Division

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly friendly and competent. We came home friends with many of them. Everything was luxurious, clean, and it was the perfect vacation. I have absolutely no complaints about this property, and I definitely plan to return in the future!
Stayed 6 nights in Jul 2021
Response from Ahmed Riza on 16 Sept 2021
Dear Guest, Sunny greetings from Sun Siyam Olhuveli Maldives. Thank you very much for taking time to share your amazing rating. Indeed thank you for choosing our beautiful paradise as your holiday destination. We look forward welcoming you back real soon. Yours sincerely, Ahmed Riza Director of Rooms Division

8/10 Good

Verified traveller

Stayed 5 nights in Jul 2021
Response from Sun Siyam Olhuveli on 5 Aug 2021
Dear guest, Sunny greetings from Sun Siyam Olhuveli Maldives. Thank you very much for taking time to share your rating. We are sad that we could not exceed your expectation and it would be very helpful if you could share the details to improve our service, We are hoping for another opportunity to serve you. Your sincerely, Ahmed Riza Director of Rooms Division

8/10 Good

Verified traveller

Stayed 5 nights in Jul 2021
Response from Sun Siyam Olhuveli on 5 Aug 2021
Dear guest, Sunny greetings from Sun Siyam Olhuveli Maldives. Thank you very much for taking time to share your rating. We are sad that we could not exceed your expectation and it would be very helpful if you could share the details to improve our service, We are hoping for another opportunity to serve you. Your sincerely, Ahmed Riza Director of Rooms Division

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2021
Response from Sun Siyam Olhuveli on 5 Jul 2021
Hi there, Thank you very much for taking time to rate us and thank you for choosing our beautiful island as your holiday destination. We are delighted to know that you had a fantastic holiday with us. We look forward welcoming you back real soon. Yours sincerely, Sun Siyam Olhuveli

8/10 Good

Verified traveller

Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff, helpful Nice restaurants’ offer
Stayed 4 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Everything was great...except that they are extremely liberal about the smokers who stay there. We were eating dinner at Mahgrib grill one evening while forced to tolerate smokers at the table next to us. We also found people smoking indoors at the Lagoon bar. Other than that, everything was good!
Stayed 6 nights in Apr 2021

2/10 Terrible

Verified traveller

Stayed 4 nights in Mar 2021

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 4 nights in Mar 2021
Response from Afeef on 7 Apr 2021
DearLisa,, Thank you very much for the kind review 10/10 . We are delighted to have you on our island to know that you loved this place and enjoyed the hospitality. We look forward to having you with us again and again. Kind Regards,

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Aug 2020

8/10 Good

Ramanan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort, hardworking team, average food
The resort staff tries hard and is constantly improving but there is still a ways to go in terms of service quality. I would give Hassan and his team an A for effort. The resort is spectacular from the perspective of facilities, proximity to a great reef and diving and activities. The food is average - and could definitely improve substantially. That said, we had a great time and would definitely go back.
Stayed 11 nights in Dec 2020
Response from Afeef on 1 Jan 2021
Dear Ramanan, Thank you very much for the kind review. We are delighted to hear that overall you enjoyed your stay at Olhuveli and appreciated our effort. I have also noted your feedback and would like to assure you that the necessary actions have already been taken in order to improve this area. Please let us know when you plan to visit us again, we would be very happy to welcome you back for another great stay at Sun Siyam Olhuveli Wishing you, your family and all your loved ones a super 2021. Full of happiness, health and joy. Sincerely, Mohamed Afeef Director of Operations.

2/10 Terrible

Hessa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not spend your money for it
I paid for full board but the charge me on water, I have stung many many times of lots of bugs all over my body, main island was closed which is much nice then that is open now, the food quality was bad no variety of foods, they clean rooms only every 2 days, rooms very close to the bar which is so noisy we can’t sleep till 12 am they stop music, buggy was scheduled you can’t request for it & you have to wait 30 minutes & if you are lucky you cloud find a free space, staff are not kind enough you will not never hear good morning of good evening from them, the beach smells so bad we can’t go close to it.
Stayed 4 nights in Nov 2020
Response from Afeef on 3 Dec 2020
Dear Hessa, Thank you very much for sharing your review about your experience at Sun Siyam Olhuveli. I have read through your feedback carefully and I would like to extend my heartfelt apologies for your overall experience and dissatisfaction with the food and room cleaning. I certainly appreciate you brought this to our attention and giving us the opportunity to improve our service for all our beloved guests.To our understanding our Assistant Front Office Manager have been in contact with you and offered you available alternatives in order to make your stay more comfortable. Our guests satisfaction is our utmost priority and I do hope that the efforts of our team will make you restoring you faith in Olhuveli and thank you again for taking the time to leave your feedback. Your sincerely, Mohamed Afeef Director of Operations

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2020
Response from Afeef on 3 Dec 2020
Dear Igor, Thank you for your excellent review and rating. We are pleased to read your review and the rating shared and we believe that you had a wonderful stay. Thank you for staying with us. We look forward to welcoming you back soon. Sincerely, Mohamed Afeef Director of Operations

10/10 Excellent

Racquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful birthday and they made sure everything was perfect.  They even added the bday touch to room as a surprise which was also wonderful.  I recommend this stay to anyone and I would definitely return.  Hospitality customer service great
Stayed 3 nights in Sep 2020
Response from Afeef on 5 Dec 2020
Thank you very much for the rating.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great hospitality, great food and better than expected
Stayed 4 nights in Jan 2020
Response from Afeef on 3 Dec 2020
Dear Guest, Thank you for your excellent review and rating. We are pleased to read your review and learn that you appreciated our hospitality, food and our amazing staff and had a wonderful stay with us. Thank you for staying with us. We look forward to welcoming you back soon. Sincerely, Mohamed Afeef Director of Operations