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Reviews

7 reviews

Amenities

  • Free WiFi
  • Kitchen
  • Laundry
  • Parking Available

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    About this area

    Maidenhead

    Located in Maidenhead, Burghley Court By Flying Butler is near a train station. Cliveden House and Windsor Castle are notable landmarks, and some of the area's popular attractions include Legoland and Lapland UK. Check out an event or a game at Windsor Racecourse, and consider making time for Pinewood Studios, a top attraction not to be missed.

    Getting around

    • Maidenhead Station - 18 min walk
    • London (LHR-Heathrow) - 24 min drive

    About this property

    Burghley Court By Flying Butler

    This smoke-free apartment building features self parking and free WiFi in public areas. Each apartment provides a TV with satellite channels, plus a kitchen with an oven, a hob and a dishwasher. Guests can appreciate conveniences, such as a living room and an electric kettle, and other amenities include a DVD player and premium bedding. Weekly housekeeping is available.

    Property amenities

    Internet

    Free WiFi

    Parking and transport

    Self-parking: GBP 5 per night
    Limited parking

    Family friendly

    Cots (infant beds): GBP 30 per stay

    Kitchen

    Hob
    Oven
    Dishwasher
    Electric kettle
    Cookware/dishes/utensils

    Bedrooms

    Premium bedding

    Bathrooms

    Combined bath/shower
    Hairdryer
    Free toiletries

    Living spaces

    Living room

    Entertainment

    30-inch TV with satellite service
    DVD player

    Comfort

    Heating

    Pets

    No pets allowed

    Suitability/Accessibility

    Lift
    Smoke-free property

    Services and conveniences

    Limited housekeeping
    Iron/ironing board

    Location highlights

    Near a train station

    General

    8 rooms
    2.7

    Guest rating

    5 - Excellent
    1
    4 - Good
    1
    3 - Okay
    1
    2 - Mediocre
    3
    1 - Poor
    1
    3.7
    Cleanliness
    2.1
    Service and Staff
    3.6
    Property condition

    1/5

    • Disliked: Staff & service

    I do not recommend

    Did not receive any communication before the day of stay so had to chase on Monday morning. I was then sent the check in instructions only to be followed by an email 20 mins later to say 'we have double booked so you are getting moved'. To check into my new apartment, I had to collect temporary keys from a different apartment over 10 mins away, get into my apartment, retrieve the proper keys, and then walk over 10 mins to return the temporary keys to the other apartment. Overall a terrible process. On top of this, my keys in the apartment wasn't even complete so I had to use the temporary keys during my stay.

    Stayed 3 nights in Oct 2019

    2/5

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Staff & service

    Apartment itself was fine, apart from the fact the TV (both of them!) didn’t work. ESA services were appalling - I was given keys that didn’t even fit into the front building door because they apparently didn’t know that building locks were changed (!!!), which wasn’t resolved until the next day. They then sent me instructions to collect new keys, which never arrived because they misspelt both (!) of my email addresses. Incompetence of this company is astounding.

    Stayed 3 nights in Sep 2018

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Brilliant

    Brilliant

    Stayed 4 nights in Aug 2018

    3/5

    • Disliked: Staff & service, property conditions & facilities

    It’s a flat not a hotel - getting keys a nightmare

    Getting keys was a nightmare as the operators are 40min drive away in Newbury. We were told keys in a key safe at another block 10min away however not there both times. If we had arrived late evening it could have been a very big issue. Flat was tidy but sofa was ripped and table had a stain

    Stayed 4 nights in Jun 2018

    2/5

    • Disliked: Cleanliness, room comfort

    Stayed 4 nights in May 2018

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