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Reviews of Shanti Hotel Surbhi

3 out of 5
Shanti Hotel Surbhi
Kavasji Street, Near Union Bank, Mahabaleshwar, MH

Reviews

4.6
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 1 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

4.0/10

Cleanliness

4.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good easy to access market area...Housekeeping and breakfast disappointed me a lot.
Stayed 2 nights in Aug 2019
Response from swapnil on 22 Aug 2019
Sir what is a problem in housekeeping please tell me

4/10 Poor

Guest_from_Pune, Pune

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no indoor games as listed on website and as claimed at the hotel entrance. It was a dampener. Less attention was paid to cleanliness before guests checked-in. Breakfast was included in price but is minimal. Booked this hotel in a hurry. Good part is they provided space to our driver to sleep. Location is good as it is at a walking distance to the market.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019