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Well trained and very polite staff. Hotel is located in the scenic beauty of Panchgani. Its very well maintained. Has kids zone with age appropriate toys, video game, etc. Snooker, table tennis are the attractions. Evenings are enlighted with drums. Day and night views are spectacular. The restaurant ...
Had been to other citrus hotels before. This one also was good enough. However the swimming pool at Goa property was way cleaner and better maintained. Also since it was off season, the lunch and dinner buffet options were not available. The La Carte was expensive and wasn't particularly great. But ...
I had a very good stay with my family, it was very good and comfortable, a good relaxed stay I should say, but I really feel the non-veg counter could have better more verities for the buffet in breakfast and dinner, and the Alacart had literally nothing to serve. Otherwise we enjoyed our stay.
The room was very clean, service was prompt. The view from the attached balcony is very good - you can see green forest everywhere & hear birds' singing. Breakfast was good.
Has good rooms. But certain parts are under construction. The rooms are a little away from the restaurant. Overall value for money in other wise overly priced resorts around there.
Equidistant from Panchgani and Mahabaleshwar, away from hustle and bustle of the market. It was clean and cozy. Bathroom was super clean (important for us). For the once who chose to stay here, ask for their tea, its good. Overall, went with least expectation as everything else was booked out, but ...
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