Breakfast, lunch and dinner served

Reviews of Evershine Resort & Spa

5 out of 5
Evershine Resort & Spa
CTS No. 182, Gautam Road, Mahabaleshwar, Maharashtra

Reviews

8.4

Very good

Rating 10 - Excellent. 47 out of 100 reviews" "
Rating 8 - Good. 35 out of 100 reviews" "
Rating 6 - Okay. 10 out of 100 reviews" "
Rating 4 - Poor. 4 out of 100 reviews" "
Rating 2 - Terrible. 4 out of 100 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Shirish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ambience,good service, Clean rooms. Overall a good place to stay. sumptuous food Exorbitant pricing for food . Though qualitative,quantity was too less. If your price is accepted by customer, let's feed him get sufficient food
Stayed 1 night in Jan 2023

6/10 Okay

Jayant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good affordable stay with freebees and services. Although dinner and vine is expensive but overall a very good place to spend a couple of days
Stayed 1 night in Oct 2022

10/10 Excellent

Anup krishnani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view and service Jai and Vinay was helpful
Amazing view and service Jai and Vinay was helpful
Stayed 2 nights in Apr 2022

4/10 Poor

Raviraj

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Terrible state of the the property
Booking experience through the hotel was bad no one answers the hotel phoneline at the first go, have to call 5-10 times then the phone is answered. We booked our stay through hotels.com , from 2nd,mar 2022- 5th Mar, 2022, the room we were allocated was in a bad condition(room no.240), the ac didn't function properly, the sliding doors with the mosquito net was almost about to come of the channel, the bedsheets were with the lints on then would pinch the skin. Then we moved to another room( room no.244) at midnight and the wifi didn't work. The service of staff/waiters at the mad smokehouse and adjoining outdoor seating restaurant was very bad as there only one waiter given the duty of both the areas.. Very disappointing service makes you feel neglected as guests staying at the property. Though the in-room dining service was good and food orderes came quickly.
Stayed 3 nights in Mar 2022

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
House keeping not upto the mark.
Stayed 2 nights in Nov 2021

8/10 Good

JIJU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The food at the resort is not great and also overpriced. The staff is great at hospitality, special mention of Mr. Tarif who really took care of our choices abd comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Pushkar

Travelled with family
Disliked: Property conditions & facilities, room comfort
Non functioning of AC
Staycations are all about comfort and if during summer time, your room AC isn’t working.. everything becomes pretty terrible and extremely uncomfortable..
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good property
Good property for the price and location.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Dec 2020

6/10 Okay

Joel

Travelled with family
Stayed 2 nights in Nov 2020

8/10 Good

Nilofer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Vinay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
*****
Amazing hospitality and service.
Stayed 3 nights in Oct 2020
Response from Team Evershine Resort on 1 Nov 2020
Dear Guest, Greetings from safest and most charming resort in the beautiful hill station of Mahabaleshwar !! Your safety and well-being remains our highest priority. We fully understand that you may be experiencing worry and disruption during this global pandemic situation. Amidst this stress we welcome you into 7 acres of tranquillity and oasis. A palace in the sky in middle of thick rainforest jungle cover of 5 acres. We are taking following precautions: All linens sanitized in high-temperature wash Face masks required for guests in public areas Face masks required for staff in public areas Floors marked for social distancing Hand sanitizer available on request Regularly sanitized high-traffic areas Staff required to regularly wash hands Regular temperature checks for staff Contactless check-in Contactless check-out Doctors available 24/7 24-hour minimum vacancy between guests Care for our guests is a priority at Evershine Resort, for we truly believe in the ancient Indian adage: “Atithi Devo Bhava” –“Guest is God”. This is embedded in our day-to-day operations, and is delivered from the heart by our associates. Rest assured, while you enjoy the ultimate luxury and graciousness of Indian hospitality at our hotel, we will continue to provide you a safe and secure environment. We look forward to welcoming you back safely again..

8/10 Good

Royal

Travelled with family
Liked: Cleanliness, room comfort
My
Stayed 3 nights in Oct 2020
Response from Team Evershine Resort on 1 Nov 2020
Dear Guest, Greetings from safest and most charming resort in the beautiful hill station of Mahabaleshwar !! Your safety and well-being remains our highest priority. We fully understand that you may be experiencing worry and disruption during this global pandemic situation. Amidst this stress we welcome you into 7 acres of tranquillity and oasis. A palace in the sky in middle of thick rainforest jungle cover of 5 acres. We are taking following precautions: All linens sanitized in high-temperature wash Face masks required for guests in public areas Face masks required for staff in public areas Floors marked for social distancing Hand sanitizer available on request Regularly sanitized high-traffic areas Staff required to regularly wash hands Regular temperature checks for staff Contactless check-in Contactless check-out Doctors available 24/7 24-hour minimum vacancy between guests Care for our guests is a priority at Evershine Resort, for we truly believe in the ancient Indian adage: “Atithi Devo Bhava” –“Guest is God”. This is embedded in our day-to-day operations, and is delivered from the heart by our associates. Rest assured, while you enjoy the ultimate luxury and graciousness of Indian hospitality at our hotel, we will continue to provide you a safe and secure environment. We look forward to welcoming you back safely again..

8/10 Good

Gaurav

Liked: Cleanliness, room comfort
Average breakfast
Stayed 1 night in Oct 2020
Response from Team Evershine Resort on 1 Nov 2020
Dear Guest, Greetings from safest and most charming resort in the beautiful hill station of Mahabaleshwar !! Your safety and well-being remains our highest priority. We fully understand that you may be experiencing worry and disruption during this global pandemic situation. Amidst this stress we welcome you into 7 acres of tranquillity and oasis. A palace in the sky in middle of thick rainforest jungle cover of 5 acres. We are taking following precautions: All linens sanitized in high-temperature wash Face masks required for guests in public areas Face masks required for staff in public areas Floors marked for social distancing Hand sanitizer available on request Regularly sanitized high-traffic areas Staff required to regularly wash hands Regular temperature checks for staff Contactless check-in Contactless check-out Doctors available 24/7 24-hour minimum vacancy between guests Care for our guests is a priority at Evershine Resort, for we truly believe in the ancient Indian adage: “Atithi Devo Bhava” –“Guest is God”. This is embedded in our day-to-day operations, and is delivered from the heart by our associates. Rest assured, while you enjoy the ultimate luxury and graciousness of Indian hospitality at our hotel, we will continue to provide you a safe and secure environment. We look forward to welcoming you back safely again..

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Oct 2020
Response from Team Evershine Resort on 1 Nov 2020
Dear Guest, Greetings from safest and most charming resort in the beautiful hill station of Mahabaleshwar !! Your safety and well-being remains our highest priority. We fully understand that you may be experiencing worry and disruption during this global pandemic situation. Amidst this stress we welcome you into 7 acres of tranquillity and oasis. A palace in the sky in middle of thick rainforest jungle cover of 5 acres. We are taking following precautions: All linens sanitized in high-temperature wash Face masks required for guests in public areas Face masks required for staff in public areas Floors marked for social distancing Hand sanitizer available on request Regularly sanitized high-traffic areas Staff required to regularly wash hands Regular temperature checks for staff Contactless check-in Contactless check-out Doctors available 24/7 24-hour minimum vacancy between guests Care for our guests is a priority at Evershine Resort, for we truly believe in the ancient Indian adage: “Atithi Devo Bhava” –“Guest is God”. This is embedded in our day-to-day operations, and is delivered from the heart by our associates. Rest assured, while you enjoy the ultimate luxury and graciousness of Indian hospitality at our hotel, we will continue to provide you a safe and secure environment. We look forward to welcoming you back safely again..

10/10 Excellent

ShivkumarS, Mumbai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
V personal touch Staff v cordial n courteous Good customer centricity and interest in customer satisfaction .
Stayed 2 nights in Sep 2020
Response from Team Evershine Resort on 22 Sept 2020
Dear Guest, Delighted to read about your wonderful experience at Evershine and thank you ever so much for your very kind words. Yes, this sort of space and privacy is not possible in other Mahabaleshwar hotels and we are conveniently placed for guests to do sight-seeings and also stay in isolated serene surroundings. All of this would not have been possible without my great team who continue to do such a fabulous job in creating amazing experiences for our guests. Located just 500 meters below the Wilson point - the highest point in Mahabaleshwar, this is ideal for early morning trekking for an amazing sunrise view. This coupled with convenience of market being just 800 meters away- diagonally opposite to our main gate. We have an array of complimentary daily activities & entertainment for all age groups- including complimentary adventure sports in non-messy clean environs of our palatial hotel. I do appreciate your sharing your Evershine Resort experience with others and look forward to having you back with us again. With Regards, Team Evershine Resort

10/10 Excellent

Rahul, Pune

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third Stay at the property. This has become a fixture for family visits to Mahabaleshwar. This property tops even Le Meridian when it comes to amenities and facilities for Kids entertainment. Only flaw if I may point out is Food variety on the premise where Mad House Grill can have bit more options with reasonable rates. One thing which is constant with this Property is well trained Staff and Everytime we find new staff members providing high quality of service. This time it was Me Paritosh and Mr Sourav who were very considerate and made us feel at ease.
Stayed 2 nights in Feb 2020

10/10 Excellent

Ujjaval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

PRADEEP, INDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
expedia should update the status of booking.
There is miscommunication between Hotel and Expedia. about rate of stay, should be resolved with communication. customer should not suffer for that. Regards Jadhav Pradeep
Stayed 2 nights in Apr 2018

10/10 Excellent

Akshay, Pune, MH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Mahabaleshwar
Good food, helpful staff, plenty of activities. Had a very pleasant stay overall.
Stayed 2 nights in Apr 2018

8/10 Good

Avnish

Liked: Cleanliness, staff & service
Nice place, a few improvements needed.
The bedding needs to be improved. You can literally feel the coil springs while sleeping. Also, the staff doesn't seem to be courteous enough. We arrive there after a long drive and wanted to take a nap after checking in. The housekeeping staff continuously kept slamming other room doors and talking loudly in the corridor. The food could've done with some more spices as it was bland really bland. Other than that, the stay, location etc was good.

4/10 Poor

nikhil

Liked: Cleanliness
average
lights kept going. also the receptions guys are quite curt, not rude, but really not friendly. didn't really go out of their way at all to make out stay memorable. seemed like just yet another average hotel, certainly not a 4 star experience, no sign of any real "hospitality". quite disappointing with the room view, and no chance to change the room.
Stayed 1 night in Oct 2017

8/10 Good

pawath, india

Liked: Cleanliness, staff & service, room comfort
Nice ambiance, well kept,
I had a very good stay with my family, it was very good and comfortable, a good relaxed stay I should say, but I really feel the non-veg counter could have better more verities for the buffet in breakfast and dinner, and the Alacart had literally nothing to serve. Otherwise we enjoyed our stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant beautiful location surrounded by trees.
Pleasant location excellent n friendly staff tasty food nyc clean room. Overall a luxurious experience. Total value for money.

10/10 Excellent

Pradnya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Enjoyable

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel with good ambiance & facilities
Food for below par. Lot of options but didn't taste half as good as some of the other 5 star facilities. Beer served to me was NOT CHILLED & the tea served on the room was COLD. Staff was not courteous at all. They didn't make us feel welcome. Lot of opportunities here.

10/10 Excellent

Ulhas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable experience!!!
Awesome place in Mahabaleshwar. Excellent food. Staff courteous & warm. Would love to be there again!

10/10 Excellent

Bittu, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best site in mahabaleshwar. Well kept clean neat.
Classy. Clean. Co operative. Cool.caring. we loved the whole experience from start to end. Felt like home.
Key to happiness

8/10 Good

Ashutosh, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotels in Mahabaleshwar
It was one of the best hotel experience in Mahabaleshwar. Staff was polite and always ready to help.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice ambience. Good reception.
Great experience. Good staff and good food. Very cordial people

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Excellent property, poor maintaince& service
Excellent property. Poorly maintained. In general very poor service.

8/10 Good

mahesh, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in at mahableshwar
Good place .. very comfortable... staff takes care of all needs... very amenable

10/10 Excellent

Runil, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Property
Over all a nice hotel to chill and relax. My room was clean and quite , which was as I expected and hoped . Bathroom was clean and had a modern look . Overall the rooms were clean and looks freshly made.

10/10 Excellent

Paarth, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Mahabaleshwar
The experience was superb. Not a single issue and everything was much more than expected. Will definitely stay again whenever in Mahabaleshwar.

8/10 Good

Nazir, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Over all a nice hotel to chill and relax. My room was clean and quite , which was as I expected and hoped . Bathroom was clean and had a modern look . However the exhaust didn't worked or seemed to work as it too quite some time for the air to freshen up . Overall the rooms were clean and looks freshly made.

6/10 Okay

rM

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overpriced given the bathroom problem we had
Best - helpful and courteous staff. Worst - mildew-stained bathroom. Middling - food.

4/10 Poor

Jayraj

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good property but bad experience
Overall good property but ok service. Also my experience with Hotels.com is not good as you guys showed some discount while booking but the hotel tariff was lower than that

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Overall experience was Nice & as per expectations
Room was good and cozy but on the wrong side so I could not use Balcony as it was just adjacent to parking. Otherwise i would have loved to have cup of tea in balcony on cold sunday morning

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying family vacation with nature.

10/10 Excellent

Chitralekha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and welcoming new Mahabaleshwar resort hotel.
Some of the friendliest, most helpful hotel staff I have seen. Always willing to go out of the way to make the stay comfortable and enjoyable. Some members of our group had special dietary considerations that the buffet was not able to meet so a waiter got the kitchen to rustle up a couple of dishes a la carte which did.

10/10 Excellent

Reema, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel With fun activities for entire family
Excellent service and food with extremely helpful and friendly staff.Every evening lots of fun activities organised for the whole family to enjoy together....Superb!

8/10 Good

Vineeth, Thane

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice hotel , but no heated pool in cold place
Welcomed by very Rude staff , first impression itself was disgusting ,asked for extra amounts which were not mentioned anywhere . Later when I fighted back , they change the stand No heated pool for Surprise,cold places like Mahabaleshwar without heated pool ? Charge is near to 4Star property.My kids and me started developing rashes in pool , stayed away after couple of attempts , very bad. Other wise hotel has good amenities, everything went well , Excellent stay . Stayed 4 nights enjoyed

2/10 Terrible

Phanibhushan, Bangalore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheated!
I had booked a room for three adults and per your quote had to pay 7400 Rupees. But the hotel charged me extra Rupees 2000 for an additional adult. This is totally unfair and the person Vrishendra came out as a rude person not able to justify the extra Rs. 2000. Will never buy from Hotels.com unless I get my money back. Bad and poor service.

8/10 Good

Matthias, Switzerland

Liked: Cleanliness
OK but value added does not match the price
Check-in was a okay. However we had to ask three times for the extra bed and additional towel until it was made ready. Pool and breakfast was okay, but not special for a 5 star and this price. At check out we were asked again for the same travel documents we had shown during check-in. Hotel seems to have an organisation issue. Pool service guy Santosh was great, very attendive and friendly.

10/10 Excellent

Ahmar, Kalyan,mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in mahableshwer
Awesome trip....great ambience👍nice room service and outstanding atmosphere,excellent facilities for parking and dining...also one feels like away from the noisy world#peace...and relaxable...🌅🌊🔇

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience! One of the really good hotels we have stayed in.

8/10 Good

VAIBHAV, Faridabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misty Mountains
When you lead an hectic and scheduled life vacations always bring a welcome change. Ever Shine Keys Resort is located in the upper reaches of Mahabaleshwar which adds to its aura. Right from the time of check in to check out the experience was surreal thanks to the staff who go extra mile and off course the magical monsoon season which made everything misty and green.

8/10 Good

MAHENDRA

Liked: Cleanliness, staff & service, property conditions & facilities