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Reviews

4.2 / 5Very Good
798 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Estadio Wanda Metropolitano
    3 min drive
  • Popular Location
    IFEMA
    5 min drive
  • Popular Location
    Avenida America
    5 min drive
  • Airport
    Madrid (MAD-Adolfo Suarez Madrid-Barajas)
    16 min drive

Your dates need to occur after 2020-02-22. Try updating your dates to see prices for your trip.

    About this area

    Madrid

    Located in Madrid's San Blas-Canillejas neighbourhood, Hotel ILUNION Alcalá Norte is in the business district and near the airport. The area's natural beauty can be seen at El Retiro Park and Madrid Rio, while Nuevo Teatro Alcala and Prado Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Estadio Wanda Metropolitano or Santiago Bernabeu Stadium.

    Popular Location

    What's nearby

    • Estadio Wanda Metropolitano - 3 min drive
    • IFEMA - 5 min drive
    • Avenida America - 5 min drive
    • WiZink Center - 7 min drive
    • El Retiro Park - 8 min drive

    Getting around

    • Suanzes Station - 11 min walk
    • San Fernando Henares Station - 12 min drive
    • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 11 min drive

    Restaurants

    • Where to eat
    • Alcala Norte Restaurant – Restaurant with a bar. Serves breakfast, lunch and dinner. Kids' menu available.

    About this property

    Hotel ILUNION Alcalá Norte

    Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference centre and a business centre. All 212 soundproofed rooms feature free WiFi and room service. For entertainment, TVs come with satellite channels, and guests can also appreciate comforts such as pillow menus and down comforters.

    Awards and affiliations

    Green/Sustainable Property
    This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    No on-site parking available
    Parking nearby: EUR 25 per day

    Food and drink

    Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 14.00 for adults and EUR 7.00 for children
    1 restaurant and 1 coffee shop/cafe
    1 bar
    Room service available

    Things to do

    Fitness centre

    Family friendly

    Dry-cleaning service
    Laundry facilities
    Soundproofed rooms

    Conveniences

    Lift
    Front-desk safe

    Guest services

    24-hour front desk
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    Business centre
    Meeting rooms
    Conference centre

    Outdoors

    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Assistive listening devices available
    Braille signage
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Climate control (air conditioning)
    Blackout drapes/curtains
    Down comforter
    Pillow menu

    Bathroom

    Bidet
    Free toiletries
    Hairdryer
    Shower/bathtub combination

    Entertainment

    satellite channels
    TV

    Food and drink

    Free bottled water

    More

    Desk
    Phone
    Safe
    Soundproofing
    Turndown service
    4.2

    Very Good

    5 - Excellent
    334
    4 - Good
    375
    3 - Okay
    57
    2 - Mediocre
    18
    1 - Poor
    14
    4.5
    Cleanliness
    4.3
    Service and Staff
    4.3
    Amenities
    4.3
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excellent hotel and excellent service. All hotels employees are nice and friendly. Breakfast is awesome. Highly recommended

    Stayed 2 nights in Feb 2020

    3/5

    • Liked: Cleanliness, property conditions & facilities, room comfort
    • Disliked: Staff & service

    hotel, but service is not great

    Nice looking hotel ans easy accesss via taxi to the airport (just 10 minutes), but the service is not great. This is a hotel where a lot of business travellers stay, like myself. However, when I asked for an iron and ironing board so I could iron my shirt ready for the next days meetings, I was told there are no irons in the hotel for customers. The only way is if you pay about 8 euros for them to iron for you. Honestly for a hotel that is meant to be 4 star, this is ridiculous. Give the customer what they need. Business travellers need to iron things.

    Stayed 2 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great for an overnight stop

    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 5 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 3 nights in Dec 2019

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