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Reviews

4.3 / 5Excellent
1,160 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Santiago Bernabeu Stadium
    4 min drive
  • Popular Location
    Avenida America
    11 min drive
  • Airport
    Madrid (MAD-Adolfo Suarez Madrid-Barajas)
    13 min drive
  • Popular Location
    Complutense University of Madrid
    14 min drive

Your dates need to occur after 2020-02-28. Try updating your dates to see prices for your trip.

    About this area

    Madrid

    Located in Madrid, Eurostars Madrid Tower is in the business district and near the airport. Plaza de Castilla and Avenida America are notable landmarks, and travellers looking to shop may want to visit Paseo de la Castellana and Gran Via Street. Check out an event or a game at Santiago Bernabeu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed.

    Visit our Madrid travel guide
    Popular Location

    What's nearby

    • Santiago Bernabeu Stadium - 4 min drive
    • Teatro Coliseum - 9 min drive
    • Teatro Lara - 10 min drive
    • Avenida America - 11 min drive
    • Complutense University of Madrid - 14 min drive

    Getting around

    • Begona Station - 6 min walk
    • Madrid Chamartín Station - 14 min walk
    • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 13 min drive

    Restaurants

    • Where to eat
    • Volvoreta – Restaurant offering Mediterranean cuisine. Serves lunch and dinner. Reservations required.
    • Lobby bar – Bar offering Mediterranean cuisine. Serves breakfast, brunch, lunch, dinner and light fare.

    About this property

    Eurostars Madrid Tower

    Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a spa tub are on-site. All 474 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include minibars and separate bathtubs and showers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Self parking: EUR 21 per day
    Return airport shuttle (surcharge)

    Food and drink

    Buffet breakfast available for a fee daily: EUR 25 per person
    1 restaurant and 1 coffee shop/cafe
    1 bar
    24-hour room service

    Things to do

    24-hour health club
    Full-service spa
    Sauna
    Hot tub
    Steam room

    Family friendly

    Babysitting/childcare (surcharge)
    Dry-cleaning service
    Laundry facilities
    Soundproofed rooms

    Conveniences

    Ballroom
    Banquet hall
    Lift
    Free newspapers in reception
    Front-desk safe

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    English
    French
    German
    Spanish

    Business services

    24-hour business centre
    Computer station
    Meeting rooms
    Conference centre (16140 square feet of space)

    Spa

    Body treatments
    Facials
    Massages
    Massage/treatment rooms
    Sauna
    Spa open daily
    Turkish bath/hammam

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Climate control (air conditioning)

    Bathroom

    Designer toiletries
    Hairdryer
    Separate bathtub and shower

    Entertainment

    flat-screen TV
    satellite channels

    Food and drink

    Coffee/tea maker
    Minibar

    More

    Connecting rooms available
    Desk
    Iron/ironing board
    Phone
    Safe
    Soundproofing
    Turndown service
    4.3

    Excellent

    5 - Excellent
    649
    4 - Good
    348
    3 - Okay
    88
    2 - Mediocre
    50
    1 - Poor
    25
    4.6
    Cleanliness
    4.3
    Service and Staff
    3.9
    Amenities
    4.5
    Property condition

    1/5

    • Disliked: Staff & service

    SPA is not for free

    I went to the hotel because of the spa. They charge for it. 18 euros person the hour. On the description they didn’t tell that there is a fee for it.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excellent

    Quality cusines,Friendly environment and amazing customers service

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very professional and friendly staff. Room very clean. Walkable distance to various places. Area quiet and safe.

    Stayed 5 nights in Aug 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very nice hotel, close to the airport. Nice area.

    Stayed 1 night in Dec 2019

    2/5

    • Liked: Property conditions & facilities
    • Disliked: Cleanliness

    Location, parking and lobby were 5 stars, rest was 2 stars. Bathroom smelled of raw sewage. Floors were not clean. Heat air conditioning smelled of cigar smoke when circulating air. Room service served completely cold coffee, cold eggs, and cold toast at breakfast. One breakfast plat was missing the ham, and we called for correct plate and hot coffee, and they only delivered the correct plate. Baffled how this could be 5 stars...

    Stayed 2 nights in Nov 2019

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