Front of property

Reviews of Ramada by Wyndham Lucknow Hotel and Convention Center

4 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 3 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.2/10

Cleanliness

7.0/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Manoj Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
Play area
Stayed 1 night in Mar 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Really Ramada !!
Don't let the lovely exterior and public areas fool you, Extremely poor upkeep in the rooms and personal spaces. Poor service in the F&B areas, coffee shop , staff busy talking to each other and trainees more helpful than uniformed staff . never again.
Stayed 2 nights in Nov 2022
Response from Hotel Room Division Manager on 6 Dec 2022
Dear Guest, Namaste from Ramada by Wyndham, Lucknow !Thank you for sharing your feedback with regards to your stay with us. We realize we were unable to delight you in your recent stay with us. We take the feedback extremely seriously and will work on the areas of improvement with the team. It has always been our endeavor to provide our guest undivided attention and personalized service at all times, and will work towards creating an even better experience on your next visit. We eagerly await the opportunity to welcome you back and assure you of our best service and attention. Kind regards, Team Ramada Lucknow

8/10 Good

Sahil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Good hotel. Convenient if you want to travel out of Lucknow. Lot of confusion and time taken at check in. Otherwise all good
Stayed 1 night in Jun 2022

4/10 Poor

Kanchan

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
No driver sleeping facility staff not friendly
Stayed 1 night in Jun 2021
Response from Sumit on 12 Aug 2021
Namaste Mr.Kanchan, Your feedback is very important to us, and I am saddened to hear that there were areas that did not lived up to your expectation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations.

8/10 Good

Babloo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short sweet with some great food
It was a short trip and we had a good time and after Covid 19 wasn’t expecting to be much. Pleasantly surprised to find the property in fairly good shape. Food was very good at the restaurant and the girl Kajal took great care at the table
Ganges by night
Stayed 1 night in Feb 2021
Response from Sumit on 7 Apr 2021
Namaste Sir, Many thanks for sharing an appreciative review for our hotel on this esteemed travel forum. Our entire team invests considerable efforts towards ensuring that your stay with us is a memorable affair that you’d return for many times over. Your acknowledgment for our efforts is encouraging as well as genuinely rewarding. We hope you will soon give us another opportunity to host you and craft a memorable ‘stay’ for you once again.

10/10 Excellent

Shubham, Miami, FL, USA

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was pretty nice accept their behavior towards Videography when I was not focusing on any person but just the facilities. I didn't understand why shooting video was prohibited inside the hotel. They stopped me to take video for their photo gallery, understood but I didn't understand why not the rest of the common areas. I was just using my small GoPro to put it on YouTube as I'm a travel vlogger. I mostly promote 5 Star Hotels, Airlines and their Business/First Class Lounges but looks like they didn't give me the opportunity to do that. Though I gave them a 5 star ratings but when I paid for something, that's my right to do unless they have it mentioned on every wall, "No Photo/Video is allowed." Breakfast was not satisfactory. They had Indian food like Dosa and all. Found sausage only from the continental but No Cheese, No Olives, No Grapes, No Dry Fruits and moreover they didn't greet when entering the restaurant for the buffet. There was no proper table service other than I asked them for something. They didn't ask for coffee or tea either on the table. It's understood from their employees faces that they are not satisfied with their job for whatever reason. Nobody smiles when ask them something. A good training is needed. That is not how a 5 Star property should look like. The property has big chilled air conditioned rooms and other amenities but I found people don't have simple etiquette. No greetings when checking-in or see you in the future when checking out.
Stayed 1 night in Jul 2019
Response from Sumit on 18 Jul 2019
Namaste Mr.Shubham, Thank you very much for taking the time to let us have your comments with regards to your recent stay at our hotel. First and foremost, please accept my sincere apologies for the inconvenience caused on account of the various areas that did not live up to your expectations. Let me assure you that your comments have received our strictest attention in order to ensure that there is no re-occurrence of these issues in the future. Your feedback has been discussed at length with the concerned members of the team and a thorough investigation has been ordered to address the root of the problem, since we are also surprised & embarrassed for the same !! If I can be of any further assistance, please do not hesitate in contacting me. I look forward to welcoming you back to our hotel in near future

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was a unique and great collection at the art gallery.
Stayed 2 nights in Jun 2019
Response from Nishit Mangal on 1 Jul 2019
Namaste Sir/Ma'am, Many thanks for sharing an appreciative review for our hotel on this esteemed travel forum. Our entire team invests considerable efforts towards ensuring that your stay with us is a memorable affair that you’d return for many times over. Your acknowledgment for our efforts is encouraging as well as genuinely rewarding. We hope you will soon give us another opportunity to host you and craft a memorable ‘stay’ for you once again.

10/10 Excellent

Gautam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Nishit Mangal on 26 Jun 2019
Namaste Mr.Gautam, Many thanks for sharing an appreciative review for our hotel on this esteemed travel forum. Our entire team invests considerable efforts towards ensuring that your stay with us is a memorable affair that you’d return for many times over. Your acknowledgment for our efforts is encouraging as well as genuinely rewarding. We hope you will soon give us another opportunity to host you and craft a memorable ‘stay’ for you once again.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Nishit Mangal on 3 May 2019
Namaste Sir/Ma'am, Many thanks for sharing an appreciative review for our hotel on this esteemed travel forum. Our entire team invests considerable efforts towards ensuring that your stay with us is a memorable affair that you’d return for many times over. We are providing Complimentary Airport Shuttle Transfers on specified timings and we do also have an in-house travel desk which provides cabs as per your requirement so that the commuting would not be a problem. We hope you will soon give us another opportunity to host you and craft a memorable ‘stay’ for you once again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Nishit Mangal on 27 Feb 2019
Dear Sir/Ma'am Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodation. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Regards Nishit Mangal Revenue Manager

10/10 Excellent

Devendra, Passaic, NJ, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. New building and rooms. Rooms spacious, All areas absolutely clean. In-room free bottled water, coffee maker, various teas and coffee, including some organic tea. Free breakfast which has so much variety that it is like a lunch buffet. Staff extremely courteous everywhere-- reception, doormen, restaurant, free breakfast area, etc.Late checkout at 2 PM. One of the best I ever lived in anywhere in the world including USA, UK, and India. On negative side: missing antibacterial liquid soap. All pillows are same thickness and hardness which is not a good idea.
Stayed 1 night in Jul 2018
Response from Sumit on 27 Jul 2018
Namaste Mr.Devendra, Many thanks for sharing an appreciative review for our hotel on this esteemed travel forum. Our entire team invests considerable efforts towards ensuring that your stay with us is a memorable affair that you’d return for many times over. Your acknowledgment for our efforts is encouraging as well as genuinely rewarding. We hope you will soon give us another opportunity to host you and craft a memorable ‘stay’ for you once again.

6/10 Okay

milind

Disliked: Staff & service
Well da hotel is still under construction. R rooms remote was not working, I had to call maintenance person as the AC cooling had a problem and swimming pool is under construction which v came to kw after check in.
Stayed 1 night in Jan 2018
Response from Sumit Sinha on 8 Mar 2018
Namaste Mr.Milind, Thank you very much for taking the time to let us have your comments with regards to your recent stay at our hotel. First and foremost, please accept my sincere apologies for the inconvenience caused on account of the various areas that did not live up to your expectations. Let me assure you that your comments have received our strictest attention in order to ensure that there is no re-occurrence of these issues in the future. Your feedback has been discussed at length with the concerned members of the team and a thorough investigation has been ordered to address the root of the problem, since we are also surprised & embarrassed for the same !! If I can be of any further assistance, please do not hesitate in contacting me. I look forward to welcoming you back to our hotel in near future

10/10 Excellent

P.S.NAIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing, everything is fantastic.
Stayed 1 night in Jan 2018
Response from Sumit Sinha on 8 Mar 2018
Namaste Mr.Naik, At the onset thank you for choosing Ramada Hotel Lucknow.We are delighted to understand the fact that you had a wonderful stay with us. Your acknowledgement of our colleagues hard work in making the stay of yours comfortable is very much appreciated through the ranking which you have given to us. It will not only keep us motivated but would encourage us to take it further in terms of guest satisfaction. Hope that you will come back again and give us another chance to serve you.

10/10 Excellent

Sijo George, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Value for Money
This I believe is a 4 star hotel however feel and looks like 5 star. They are still under construction and that is y I believe only 4 stars. I love the friendly staff and the atmosphere. Very economical price for Lunch and dinner buffet.
Stayed 1 night in Dec 2017
Response from Sumit on 12 Dec 2017
Namaste Mr.George, At the onset thank you for choosing Ramada Hotel Lucknow.We are delighted to understand the fact that you had a wonderful stay with us. Your acknowledgement of our colleagues hard work in making the stay of yours comfortable is very much appreciated through the ranking which you have given to us. It will not only keep us motivated but would encourage us to take it further in terms of guest satisfaction. Hope that you will come back again and give us another chance to serve you.

6/10 Okay

sangwoo

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Sumit on 28 Mar 2019
Thank yo Mr.Kim for your feedback. My team will definitely be motivated by your remarks and would always look for striving excellence. We hope to welcome you back again on your next visit.

4/10 Poor

KYONGAH

Disliked: Staff & service, room comfort
Remote. No facility other than room. No taxi service. Very bad location and service
Stayed 2 nights in Jan 2018
Response from Sumit S on 8 Mar 2018
Namaste Mr.Kyongah, Many thanks for sharing an appreciative review for our hotel on this esteemed travel forum. Our entire team invests considerable efforts towards ensuring that your stay with us is a memorable affair that you’d return for many times over. We are providing Airport and Station Transfers on good rates and we do also have an in-house travel desk which provides cabs as per your requirement so that the commuting would not be a problem. We hope you will soon give us another opportunity to host you and craft a memorable ‘stay’ for you once again.