It's a joy to read that our location along with our complimentary shuttle eased your travels, Heather! We hope you will continue to choose Sheraton Gateway Los Angeles Hotel in the future!

Thank you for your review, Andres! It's great to hear that the convenience of our location enhanced your experience during the event you attended. We're also glad that the coffee shop added to your satisfaction. We appreciate your feedback and look forward to welcoming you back for future events or a leisurely stay.

We are thrilled your arrival was seamless and that your accommodations were comfortable and sparkling clean. However, we apologize for the unusual delay with your towels. We will be sure to address this internally so your next visit is impeccable from beginning to end!

Thank you for your wonderful review, Patti! It’s fantastic to hear that you loved your spacious room and found the shower and pillows to your liking. We strive to provide a comfortable and enjoyable experience for all our guests, and your feedback is a delightful affirmation of our efforts. We look forward to welcoming you back to Sheraton Gateway Los Angeles Hotel for another great stay in the future!

Thank you for your feedback, Kirk. We are sorry to hear that your experience did not meet your expectations due to the condition of our property. We take comments like yours seriously and are committed to improving our standards of cleanliness and updating our facilities. Your concerns have been communicated to our Management Team for immediate review and action. We appreciate you bringing these issues to our attention and hope to have the opportunity to provide you with a better experience in the future.

We are thankful for your perfect rating! We hope you will choose Sheraton Gateway Los Angeles Hotel whenever your travels bring you to LA.

Receiving your five-stars means a lot to us! Thank you and we hope to see you again soon, Diane.

Thank you so much for your positive feedback, Patricia! It's delightful to hear that you enjoyed Costero, particularly the vegan and vegetarian options. We're glad that the modern vibe and the service met your expectations. Your kind words are greatly appreciated and have been shared with the restaurant team who are always pleased to hear when their efforts are recognized. We look forward to welcoming you back soon for another enjoyable experience at Sheraton Gateway Los Angeles Hotel!

Steven, we are pleased you enjoyed your stay, but regret your bill caused you any confusion or frustration. Information regarding charges upon arrival is shared on our third-party sites so be sure to reference those details in the future. We would be thrilled to help you plan any future visits and ensure a seamless stay all around!

Thank you for letting us know about your experience, Mark. We are pleased your stay was enjoyable, but we would love to learn how to impress you even further the next time you visit Sheraton Gateway Los Angeles Hotel.

Tatiana, we are thrilled that you had time to indulge in the delicious dishes from Costero! It is also exciting to learn our complimentary shuttle further enhanced your trip. Thank you from all of us at Sheraton Gateway Los Angeles Hotel for sharing your compliments. See you next time!

Receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future, Maria.

While we love that your initial impression was great with our shuttle service, we regret the rest of your experience fell short of the high standards we strive for. Your feedback is greatly appreciated and we will be working on these areas so your next trip is seamless from start to finish.

Thank you for your review, Mel. We are happy your accommodations served you well and be sure to ask our team for any items you need in the future. Please know that we price our parking competitively within the area and hope this helps you choose us again.

Your star rating is greatly appreciated, Johanna, and it will be our pleasure to welcome you back.

Reading we secured your return is the best compliment, Dexter! All of us at Sheraton Gateway Los Angeles Hotel will be eagerly awaiting your next trip! Thank you.

Alfonso, your positive feedback is rewarding. We are proud our attention to detail and pristine accommodations ensured the best stay with us at Sheraton Gateway Los Angeles Hotel. See you next time!

Thank you for sharing your feedback, Rason. We love that you had a peaceful and comfortable stay and hope that Sheraton Gateway Los Angeles Hotel will be your first choice whenever you are in LA.

It's a joy to learn you had the most comfortable night's rest on our plush bedding, Stacey! Thanks for the awesome review. Join us again anytime at Sheraton Gateway Los Angeles Hotel!

Thank you for your perfect rating, Ernest. We are glad you had a seamless stay at Sheraton Gateway Los Angeles Hotel and hope you will be choosing us again!

What a treat to learn our location close to LAX benefitted you greatly Jeffrey. Thank you for choosing Sheraton Gateway Los Angeles Hotel and reviewing your experience. We hope to welcome you back soon!

Corinne, we’re delighted to know you enjoyed the comfort and service we provide! Thank you for choosing the Sheraton Gateway Los Angeles Hotel and sharing your positive feedback. We hope to see you again soon!

Max, we’re happy you enjoyed your stay with us! Please revisit the Sheraton Gateway Los Angeles Hotel soon!

Carmela, thank you for pointing out our proximity to the airport. We hope this made your stay more convenient! It will be a pleasure to welcome you back during your future trips to the area.

Jeremiah, we’re grateful for your loyalty to our hotel and are truly sorry to hear that we fell short of expectations during your most recent visit. We apologize for the inconvenience with our early check-in policy and will discuss your comments with our team to learn how we can better serve our guests. Please allow us another chance to regain your trust.

While we're elated that our spotless well-appointed accommodations pleased you, Alejandro, it's disappointing that your experience was not as restful as we would have hoped. Our team will review your feedback internally. Please visit us again soon so we can offer you a perfect stay in every way!

We enjoyed welcoming you to the Sheraton Gateway Los Angeles Hotel, John! Thank you for honoring us with your top score. Please make plans to visit us again soon!

We sincerely regret your stay fell short of the usual high standards we strive for, John. Your feedback helps us to enhance any future visits and we are confident we can win you over completely the next time you are in LA.

Thank you for sharing a few details about your stay with us at Sheraton Gateway Los Angeles Hotel. We hope you will be choosing us again, Parth!

Our location definitely is ideal for guests traveling via LAX. Thank you for highlighting this, Patricia. We hope to host you again soon here at Sheraton Gateway Los Angeles Hotel.

While we are happy to receive your perfect rating, Mark, we are disappointed to learn about your interaction with the team upon arrival. We will address this immediately so our service is impeccable at all times. Please allow us another chance to provide the warm welcome you deserve.

We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience, Sandra!

We appreciate your high praise for our beautifully comfortable accommodations here at Sheraton Gateway Los Angeles Hotel. We hope you will return to enjoy them again soon, David!

Please accept our apologies for the oversight with your initial room as well as the response you received. We value your insights and will utilize this as a training opportunity to enhance housekeeping and service all around. We ask for a second chance to restore your trust in our Brand, Angelique. Thank you.

Raymond, we are grateful for your perfect score and honest feedback. We do price competitively within the area and will continue to assess this moving forward. We hope you will still choose Sheraton Gateway Los Angeles Hotel whenever you are in LA.

Curtis, your star rating is greatly appreciated, and it will be our pleasure to welcome you back!

We’re happy you enjoyed your stay, Derek! We hope you choose to stay with us again soon.

Providing the utmost convenience for our guests with our location near LAX and complimentary shuttle is always a joy. Thanks for choosing Sheraton Gateway Los Angeles Hotel. See you next time, Trudi!

Your five-stars mean the world to us, Jay! Thank you and we're excited for the opportunity to host you again.

Sheri, we appreciate your compliments about our team and location. However, we sincerely regret you experienced any difficulty with your room. Your feedback is taken seriously and we will look into this immediately to ensure all of our guests have a comfortable stay. Thank you!

Your high praise made our day, Henry. Thank you from all of us at Sheraton Gateway Los Angeles Hotel. Until next time!

Karin, your detailed feedback is greatly appreciated. We are happy your overall experience with us at Sheraton Gateway Los Angeles Hotel was pleasant, but we would love another opportunity to win you over entirely!

Offering you a warm welcome and seamless check-in was a pleasure, Sherri. Thank you for choosing Sheraton Gateway Los Angeles Hotel. Revisit anytime!

Thank you for visiting, Levi! We are grateful for your star-rating, please come back soon.

Nazmi, we love that you chose Sheraton Gateway Los Angeles Hotel for your travel needs. It is great to read your stay was enjoyable and we hope to welcome you back in the future!

We regret that your stay was not what you anticipated. We hope for the opportunity to welcome you back to improve your experience, Tara.

We regret the inconveniences you endured during your stay, David. It is never our intent to cause any disruptions and we will speak with housekeeping immediately. Please allow us another chance to ensure a seamless and peaceful experience from beginning to end. Thank you.