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I booked this property through a 3rd party. This was a mistake! This hotel was nothing like advertised! We were met with bugs as we opened the door. Once we returned to the front desk to inform them we would not be staying, he told us we had to cancel through the 3rd party. We went to the parking lot to our car to contact the 3rd party and a big Rat ran in front of us. Needless to say we left quickly. I am currently still attempting to get a refund!
For the price it’s was awful. Tv very small bed made noise when you sat on them. No hair dryer a few towels cable kept going on and off in the morning. The staff seemed unconcerned. Just your basic over priced hotel in LA. Ramada should be ashamed to put their name on this place.
I felt the room was very comfortable and clean! The only thing is that it didn't have a refrig and microwave or coffee in the room as some of the other Ramada facilities has. Could not keep my leftovers for next day.
The people were very nice and helpful. My room was clean and comfortable. Priced perfectly too! Easy to get places with shopping and food also close by.
The first night in my room, there were flies all over the room. It was extremely off-putting. I appreciate affordability, but I would still like for my room to be clean and comfortable. I also found a couple of roaches near my bed as well.
This hotel was great. The rooms were very spacious and clean. There is a continental breakfast served every morning. I will definitely stay here again.
Karen
Stayed 2 nights in Nov 2023
Response from Customer Service Agent on 28 Nov 2023
Room was outdated, dirty and light fixtures were coming down. I would not book again. Continental breakfast is essentially coffee, toast and pre package pastries.
Jeffrey
Stayed 2 nights in Nov 2023
Response from Customer Service Manager on 24 Nov 2023
We apologize for the condition of your room and any inconvenience caused during your stay. Your feedback is important to us, and we're sorry to hear about the issues with cleanliness and outdated facilities. We will address these concerns to ensure improvements in our accommodations. Additionally, we appreciate your comments about the continental breakfast, and we will take this into consideration as we strive to enhance our offerings. We hope you might reconsider and give us another opportunity to provide a more satisfactory experience in the future.
The property had a dark feel and reminded me of the Bates Motel. I would not recommend any of my collogues to stay there
Aaron
Stayed 2 nights in Nov 2023
Response from Customer Service Manager on 9 Nov 2023
We apologize if the ambiance of our property did not meet your expectations, and we appreciate your honest feedback. We strive to create a comfortable and welcoming environment for all our guests, and we're sorry to hear that we fell short in your experience. Your comments are valuable, and we will take them into consideration as we work to enhance our accommodations. If you decide to give us another chance in the future, we will do our best to provide a more positive and inviting stay.
Old, dirty. It's an old motel repurposed with minimal investment and turned into a Ramada. I'll never stay there again.
Eilene
Stayed 1 night in Nov 2023
Response from Customer Service Manager on 5 Nov 2023
We're sorry to hear that your recent stay did not meet your expectations. Your feedback is important to us, and we apologize for any shortcomings you encountered. We appreciate your input, and we will take your comments into consideration as we work to improve our accommodations.
It is a great place to stay, especially if you are working in the Santa Monica / Culver City area.
Rooms are clean, beds are comfortable, and they have nighttime security.
Great customer service. Thanks to the staff, too
Oscar
Stayed 2 nights in Oct 2023
Response from Customer Service Manager on 20 Oct 2023
Response from Customer Service Manager on 14 Oct 2023
Thank you for your review.
6/10 Okay
Morri
Travelled with family, Travelled with family and small children
13 Oct 2023
Disliked: Staff & service
No amenities
Morri
Stayed 2 nights in Oct 2023
Response from Customer Service Agent on 14 Oct 2023
We are sorry you were unable to fully receive our list of amenities. Thank you for leaving a review. We will improve our service and hope to serve you again in the future.