Exterior

Reviews of Hyatt Centric The Pike Long Beach

4 out of 5
Hyatt Centric The Pike Long Beach
285 Bay Street, Long Beach, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1010 reviews" "
Rating 8 - Good. 222 out of 1010 reviews" "
Rating 6 - Okay. 78 out of 1010 reviews" "
Rating 4 - Poor. 36 out of 1010 reviews" "
Rating 2 - Terrible. 34 out of 1010 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Latasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location but the parking is a bit inconvenient
Stayed 2 nights in Mar 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Barry, Laguna Vista

Liked: Cleanliness, staff & service, property conditions & facilities
Only negative is lack of on site parking. The lot near th hotel is a short walk and reasonably priced.
Stayed 3 nights in Mar 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to change hotels last minute due to issues at the other hotel and they got us right in. The hotel was friendly and clean and they had staff actually working there!
Stayed 1 night in Mar 2024

8/10 Good

Cecelia

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS: Had a great experience from the moment we arrived! We had 2 car seats, 1 stroller, 2 backpacks and 1 large suitcase. Andre, the doorman immediately came out with a trolley and helped us load it up while we wwre trying to get the kids sorted and as we were checking in he stayed close by to hear what room we were in so he can walk a head and took our luggage up. Once we got up to our room, Tracy had just finished preparing it (checked in at 10am) and offered us extra towels. She had also over heard us noticing we needed to request a crib and she took it upon herself to have one sent up. Wonderful genuinely friendly service. The room and bathroom were spacious. Right beside an outlet centre, 5 min walk from the aquarium, 15min walk from Vons, clean safe area. CONS: lighting in the room was a bit dim for such a spacious room, the constant loud revving from cars. Summary: would stay here again!
Stayed 1 night in Mar 2024

8/10 Good

Julie Sugano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great style. Parking was across the street and about $16/day. A bit of a walk to the beach, but a lot of stores nearby.
Stayed 3 nights in Mar 2024

10/10 Excellent

Karine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely stay and easy to walk around.
Stayed 1 night in Dec 2023

10/10 Excellent

Eddie

Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great and conveniently located. It was next to a good amount of restaurants and shopping stores and there were also restaurants that were walking distance. Staff were very friendly, helpful and accommodating.
Stayed 4 nights in Feb 2024

10/10 Excellent

Ana Mosquera

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Feb 2024

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make the 4 star property a 5 star. We go back here again and again when staying in LA because of good value, location, and truly good staff service from Juan and Darnell specifically. If they take care of you you're in good hands. The free water bottles are a huge plus as well!! Shout out to Juan and Darnell who are so good at their jobs you remember their names!!

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk everywhere
Stayed 4 nights in Feb 2024

10/10 Excellent

Alejandro

Stayed 2 nights in Feb 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel!
Stayed 2 nights in Feb 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Tyshunda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great for first time in Long Beach coming from New York
Stayed 2 nights in Feb 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 1 night in Feb 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by outlet mall and a lot of restaurants within a few minutes walk. Staff was very friendly, easy check in, nice facility and rooms
Stayed 1 night in Feb 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Very family oriented
Stayed 2 nights in Dec 2023

10/10 Excellent

Tony

Liked: Property conditions & facilities
Great area
Stayed 1 night in Jan 2024

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Davit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

8/10 Good

Chin-Yau

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Alicia

Stayed 1 night in Jan 2024

8/10 Good

Andre

Stayed 2 nights in Jan 2024

10/10 Excellent

Veronika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The manager on call the eafternoon of our check-in was excellent. He helped to clear up confusion regarding our expedia reservation and assured that we received a great room promptly.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lizbeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. A lot to do and eat in the area. The only bad thing is the parking situation although there is a parking garage close by, there should be a voucher from the hotel, it was inconvenient to have to be paying each time you wanted to leave and re -enter the parking garage. Also the garage pricing was pretty high.
Stayed 3 nights in Dec 2023

10/10 Excellent

Robin

Stayed 6 nights in Dec 2023

10/10 Excellent

tameka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the location to get on our cruise. We visited Disneyland for 2 days Ubers cost $60 each way for an XL (6 ppl). There are a ton of restaurants within walking distance of the hotel. Also, about 10 min drive to the port. I want to visit again.
Stayed 2 nights in Dec 2023

8/10 Good

Johnnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shoping
No water in the room. Glases were to small. Staff was excellent .
Stayed 5 nights in Dec 2023

10/10 Excellent

Germeen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a lot to list for this place but i can sum up my experience that it was truly amazing and we enjoyed our stay at Hyatt the Pike. The staff were very friendly and helpful. The place was very clean and it's location was in the center of the shopping outlet so that made it very easy to walk and discover the area more. Also being away like 10 min. Walk from the aquarium was a huge plus. This area is stunning and relaxing especially and night. Their pool up in the roof was clean and warm. I personally loved having a quick night swim while overlooking the nice lights of the surroundings. My only con was the wifi. We could not connect to the wifi during our stay because of a technical issues and an engineer will have to come and fix it. We didn't really have time to fix that issue as we were not staying that long. Otherwise my family and I enjoyed our time there and will definitely love to come back.
Stayed 3 nights in Dec 2023

10/10 Excellent

james

Stayed 1 night in Dec 2023

8/10 Good

Nicole

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff offered good customer service and the studio sweet was nice and spacious. This hotel does not have very good insulation. We could hear everything, even other rooms flushing their toilets. At night someone was doing burnouts in the intersection and the parkade where hotel parking is not very safe. A car alarm was going off the 2nd night and the Sheriff was downstairs in the morning.
Stayed 2 nights in Dec 2023

8/10 Good

BENJAMIN, Santa Barbara

Travelled with family
Liked: Cleanliness, property conditions & facilities
We signed up for suite with king bed. The room was very clean and spacious. Disliked: 1. Although bathroom was very clean and well presented, we disliked water pressure from shower. 2. Hallway noise from foot traffic and ice machine use was noticeable during sleep hours. Otherwise, access to downtown streets and shopping around hotel was great.

10/10 Excellent

jinoog

Liked: Cleanliness, property conditions & facilities
Clean& comforyable
Stayed 4 nights in Dec 2023

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. We stay here every year. Convenient dining options, good outlet shopping . More like a boutique hotel with a pretty view from the rooftop.
Stayed 1 night in Dec 2023

10/10 Excellent

Kathlyn

Stayed 1 night in Dec 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms. This is the first hotel to offer a king and queen bed. For a family of 5 that is perfect. Plus the room was right next to the outlets and 5 min away from carnival cruise. Stay longer at the hotel before racing off to your cruise. I love this hotel. The coffe shop is amazing. Go see the city.
Stayed 1 night in Dec 2023

10/10 Excellent

Gail

Travelled with family
Liked: Amenities
Great location!
Stayed 1 night in Dec 2023

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ying-Mei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The service is excellent.
Stayed 2 nights in Dec 2023

2/10 Terrible

Vanessa

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Before uncovering the sheets, I sat down on the bed and saw a bed bug crawling on top of the comfortable. I hadn't been in the room for more than 10 min. Staff was incredibly helpful and nice, but I simply couldn't stay here.
Stayed 2 nights in Dec 2023

10/10 Excellent

julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love the bed
Stayed 2 nights in Dec 2023