Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, free cots/infant beds, rollaway beds

Reviews of Econo Lodge Long Beach I-405

2 out of 5
Econo Lodge Long Beach I-405
3624 E Pacific Coast Hwy, Long Beach, CA

Reviews

6.6
Rating 10 - Excellent. 76 out of 422 reviews" "
Rating 8 - Good. 119 out of 422 reviews" "
Rating 6 - Okay. 98 out of 422 reviews" "
Rating 4 - Poor. 78 out of 422 reviews" "
Rating 2 - Terrible. 51 out of 422 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Eric

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
After a long red-eye flight, we got to this hotel at 1 am. They were super friendly but the room was really dirty. The floors and baseboards were filthy. When we pulled the sheets on the bed back, it looked as if someone emptied a dustbin in the bed. Hair and dirt under the covers. I don't think it was on purpose at all, but that doesn't matter. You can't sleep in a bed full of that. So, we asked for our money back and left. They refunded everything but $100. So we essentially paid $100 to sit in on of their hotel rooms for an hour. We found a much better place to stay in the middle of the night.
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, friendly staff. Only issue weather stripping would help reduce cold draft, from underneath door. As well as prevent possible smell odors, from outside. Potential smokers etc
Stayed 1 night in Dec 2023
Response from manager on 27 Dec 2023
THANK YOU FOR YOUR STAY

4/10 Poor

Jessica

Liked: Cleanliness, staff & service
I did not like that guest upstairs where playing loud music and seems like they where jumping or dancing because it was alot of footsteps. Guest were running up and down stairs and seemed drunk so talking load. Walls and flooring very thin so you can hear all the noise. I had to check out the room at 1am because i could not sleep.
Stayed 1 night in Nov 2023
Response from manager on 2 Dec 2023
SORRY FOR THE INCONVENIENCE

10/10 Excellent

Ericka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything, but not the parking, area too small.
Stayed 1 night in Nov 2023
Response from manager on 2 Dec 2023
THANK YOU VERY MUCH FOR YOUR STAY

6/10 Okay

Rita

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from manager on 2 Dec 2023
THANK YOU VERY MUCH FOR YOUR STAY

8/10 Good

AL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Staff friendly, room good condition. However, weather strip. Below door to room, would help alleviate unnecessary elements (outside). Ike smoke etc...
Stayed 1 night in Nov 2023
Response from manager on 2 Dec 2023
THANK YOU FOR YOUR STAY

4/10 Poor

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Scary
Stayed 1 night in Sep 2023
Response from JOSHI on 6 Oct 2023
SORRY FOR THE INCONVENIENCE

10/10 Excellent

Glenn, Las vegas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big my 1 year daughter can play inside the room. The staff is friendly and nice. Pretty sure we book this hotel next time.
Stayed 2 nights in Aug 2023
Response from manager on 27 Aug 2023
THANK YOU VERY MUCH FOR YOUR STAY

10/10 Excellent

Sudra

Stayed 3 nights in Aug 2023
Response from manager on 21 Sept 2023
THANK YOU FOR YOUR STAY

6/10 Okay

George

Travelled with family
Liked: Staff & service, property conditions & facilities
Difficult
It was difficult checking in. I slid my card at least 5 times. Now I am being charged twice for one stay.
Stayed 2 nights in Jul 2023
Response from manager on 25 Jul 2023
SORRY FOR THE TROUBLE

8/10 Good

Evelyn

Stayed 1 night in Jul 2023
Response from manager on 27 Aug 2023
THANK YOU FOR YOUR STAY

6/10 Okay

DARYL

Travelled with family
Liked: Cleanliness, staff & service
I was surprised when we first walked into our unit that the toilet and shower were in a separate room than the sink, but there was a microwave and small refrigerator in the sink area. We could not get the smart tv to work at all the first day. The second day we discovered that the Spectrum box was unplugged and there were no instructions on how to use the 2 remotes. 1 for the tv to turn it on and adjust the sound and the other to change the channels. Our room was just steps away from the Pacific Coast Highway and the traffic was extremely noisy. In the morning there was coffee and some small packaged pastries where you check in, but it disappeared rapidly shortly after 7 am. I was expecting the room to be freshened up while we were gone for the day but it never happened. On a better note the location was excellent except for the noise. Centrally located and not from the freeways and the Pacific Ocean.
Stayed 2 nights in Jul 2023
Response from manager on 15 Jul 2023
THANK YOU VERY MUCH FOR YOUR STAY. SORRY FOR THE INCONVENIENCEMANAGER

10/10 Excellent

marie

Stayed 1 night in Mar 2023

6/10 Okay

stephanie

Stayed 2 nights in Mar 2023
Response from manager on 22 Mar 2023
THANK YOU VERY MUCH FOR YOUR STAT

10/10 Excellent

Joseph

Travelled with partner
Liked: Staff & service, property conditions & facilities
its close to downtown long beach, and its in a good area.
Stayed 1 night in Mar 2023
Response from manager on 22 Mar 2023
THANK YOU VERY MUCH FOR YOUR STAY

10/10 Excellent

Jovan

Liked: Cleanliness, staff & service, room comfort
Great value
The hotel is fine for the money. Very convenient to where we need to be.
Stayed 1 night in Feb 2023
Response from manager on 22 Feb 2023
THANK YOU VERY MUCH FOR YOUR STAY

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from manager on 22 Feb 2023
THANK YOU VERY MUCH FOR YOUR STAY

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star service!
Loved my stay there and service was amazing! Friendly staff! Will be staying here often.
Stayed 1 night in Jan 2023
Response from manager on 22 Jan 2023
THANK YOU VERY MUCH FOR YOUR STAY

8/10 Good

jason

Business traveller
Liked: Cleanliness, property conditions & facilities
Decent place, clean and in decent shape. Bed was not good. Room was large and clean. Good for a quick overnight. Economic was the key. “ breakfast” wasn’t until 7am, had to leave for airport before then. Could have easily put some food out earlier for travelers. Road noise was there, but not too bad. I’d stay again, but prob wouldn’t take the family there. Fridge and micro in room were good.
Stayed 1 night in Oct 2022

8/10 Good

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

Brad

Stayed 2 nights in Sep 2022

4/10 Poor

Paul

Disliked: Cleanliness, amenities, property conditions & facilities
Old facility in bad neighborhood. Difficult parking.
Stayed 1 night in Sep 2022
Response from JOSHI on 21 Sept 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

PETRA

Stayed 2 nights in Aug 2022

6/10 Okay

Jose

Disliked: Amenities
Stayed 1 night in Jul 2022

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t waste your time!!!!
The front desk was extremely rude. He tried to charge me twice for a room I already paid for. He would listen to anything I said. I had to call Hotels.com and they had to change the whole hotel. What horrible is that he was trying to charge me a different price that the actual room was and lied and said he was never paid. Hotels.com was great and made it easy for me to get a room last min that was only 10 mins away and called and confirmed with the hotel
Stayed 1 night in Jul 2022

6/10 Okay

ty, Bakersfield

Business traveller
Liked: Cleanliness, staff & service
Showers are horrible. No water pressure at all
Stayed 1 night in Jun 2022
Response from manager on 19 Jun 2022
THANK YOU VERY MUCH FOR YOUR STAY

4/10 Poor

Bernadette

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from manager on 9 Apr 2022
THANK YOU FOR YOUR STAY

6/10 Okay

Taylor

Travelled with family and small children
Disliked: Amenities
Nice a Front desk attendant. AC was broken bed was broken sheets dirty very old furniture
Stayed 3 nights in Feb 2022
Response from JOSHI on 17 Feb 2022
THANK YOU VERY MUCH FOR YOUR STAY

8/10 Good

Rudy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021
Response from manager on 28 Sept 2021
THANK YOU VERY MUCH FOR YOUR STAY

4/10 Poor

Faviola

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
D
The hotel in the reservation said they offer breakfast included and when we was there they said not
Stayed 1 night in Sep 2021
Response from MANAGER on 7 Sept 2021
SORRY FOR THE INCOVENIENCE. DUE TO PENDEMIC WE ARE NOT PROVIDING.

10/10 Excellent

Priana

Liked: Staff & service, property conditions & facilities, room comfort
Good. Could use a deeper clean
Stayed 1 night in Aug 2021
Response from MANAGER on 16 Aug 2021
THANK YOU VERY MUCH FOR YOUR STAY

4/10 Poor

Samuel

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Jul 2021
Response from MANAGER on 28 Sept 2021
THANK YOU VERY MUCH FOR YOUR STAY

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021
Response from manager on 30 Jul 2021
thank you very much

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021
Response from MANAGER on 30 Jul 2021
THANK YOU VERY MUCH

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Regular
The parking lot was very reduced the cleaning in the room was very bad I found hair on the bathroom floor the TV control was damaged
Stayed 1 night in Jun 2021
Response from MANAGER on 25 Jun 2021
THANK YOU VERY MUCH. PLEASE VISIT AGAIN

4/10 Poor

Kenneth

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2021
Response from shekhar on 8 Jun 2021
THANK YOU VERY MUCH

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Best magic trick ever.
This was a last minute booking. The picture of the room you see is far from reality to what you receive.
Stayed 1 night in May 2021
Response from shekhar on 19 May 2021
Thank you very much

10/10 Excellent

Tommy

Liked: Staff & service, property conditions & facilities, room comfort
Private and peaceful
Nice quite place. Respectful and understanding staff and management. Easy check in/out.
Stayed 2 nights in May 2021
Response from shekhar on 12 May 2021
THANK YOU VERY MUCH ! SO NICE OF YOU MANAGER

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love staying there again.
Stayed 5 nights in Apr 2021
Response from shekhar on 12 May 2021
THANK YOU VERY MUCH!

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lb adventure
Easy snd comfortable stay, i totally recommend this place
Stayed 1 night in Mar 2021
Response from shekhar on 14 Apr 2021
Thank you very much. Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Convenient and safe
You get what you pay for here. Bathrooms are very clean and renovated, but bed and television and end tables are kinda shabby. If you stay in a room facing the street, the traffic sounds like it's right outside your door.
Stayed 1 night in Mar 2021
Response from shekhar on 11 Mar 2021
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Shekhar Manager Econolodge Long Beach 5623431820

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
I did not like the noise of the furnace . But the room was clean
Stayed 1 night in Mar 2021
Response from shekhar on 8 Mar 2021
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Shekhar Manager Econolodge Long Beach 5623431820

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was great
Stayed 1 night in Dec 2020
Response from sam on 5 Feb 2021
thank you for your response. we will keep doing our best

2/10 Terrible

Verified traveller

The owners of the econo lodge. Did not allow me to check in on my reaervation that night. As I was leaving the property. II met ai
Stayed 2 nights in Aug 2020
Response from manager on 27 Mar 2022
sorry for that

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

Jeanetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room was cold, no towels, it was not what I expected, I booked a room at another place and got stuck in this place, I will never stay there again.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The handicap parking was for their employees only with no handicap sign on their vehicle and we were told we could not park there. The bed was old and falling apart with lots of noise come from every movement you made.
Stayed 1 night in Oct 2019