Basic Triple Room | In-room safe, free WiFi

Reviews of Book a Bed Hostels

2 out of 5
Book a Bed Hostels
86 Tanner's Hill, London, England

Reviews

6.6
Rating 10 - Excellent. 41 out of 240 reviews" "
Rating 8 - Good. 73 out of 240 reviews" "
Rating 6 - Okay. 63 out of 240 reviews" "
Rating 4 - Poor. 28 out of 240 reviews" "
Rating 2 - Terrible. 35 out of 240 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Liana, Silton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff, including but not limited to Elise, Ade, Greg, Aj, Kiera, Morena & Parth were amazing. They all were very accommodating and helpful. They all work very hard on maintenance and cleanliness. I would stay here again! Thank you to all the new friends i made on this leg of my journey!
Stayed 6 nights in Mar 2024

2/10 Terrible

prod

Stayed 2 nights in Feb 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No worth even the cheap fees you pay.
no privacy curtains as pictured/described. which as a solo female in a room with 7 men, uncomfortable as anything. huge wads of chewing gum on wall just painted over. 1 sink to 4 (disgusting pee covered) toilets. where are you supposed to brush your teeth etc. toilets also on different floor to rooms. Make you pay deposit for key, but then don't pay it back as promised despite emailing to chase up.
Stayed 1 night in Oct 2023

10/10 Excellent

Oneil

Stayed 1 night in Nov 2023
Response from Ess on 4 Nov 2023
Thank you so much. glad you enjoyed your stay

6/10 Okay

Angrej

Stayed 1 night in Oct 2023

4/10 Poor

Harry

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two words: Bed bugs
Woke up with bites all over my hands, legs, feet and neck. Also the woman at the bar/reception was not at all friendly or welcoming and seemed to just want to get us in and out. At breakfast she got my order wrong even after writing it down, expressed annoyance when I ordered my drink seperately from mine and my friends food order and responded with rudeness when I asked if they had something... "if we had that I would have offered it to you" Not impressed.
Stayed 2 nights in Sep 2023
Response from ess on 2 Oct 2023
We are sincerely sorry for your experience. Unfortunately based on the nature of the business this is something that we are unable to prevent from happening. As bedbugs latch onto peoples luggage etc and we are a hostel. However the rooms have now been fumigated. And we treat the rooms often due to the influx of guests.Also would like to apologise for your interraction with the staff please could you confirm any details in regards to this staff member. Thank you

2/10 Terrible

Robyn

Disliked: Cleanliness, staff & service, property conditions & facilities
BED BUGS
Stayed 2 nights in Sep 2023
Response from ess on 2 Oct 2023
Sincere apologies. Due to the nature of the business this is an issue that is hard for us to prevent. as the bed bugs latch onto people and their luggage. However the room has no been treated. sorry again

10/10 Excellent

Chukwuka

Stayed 1 night in Sep 2023
Response from ess on 2 Oct 2023
Thank you for your visit

10/10 Excellent

Rodrigo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
:)
Amazing !
Stayed 5 nights in Aug 2023
Response from Ess on 2 Oct 2023
Thank you for your visit

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bugs bite
I had an extremely unpleasant experience at your hostel. The bed bugs were rampant, making it impossible for me to sleep throughout the night. This has left me extremely disappointed and dissatisfied with my stay.
Stayed 1 night in Aug 2023
Response from ess on 2 Oct 2023
Sincere apologies. Due to the nature of the business this is an issue that is hard for us to prevent. as the bed bugs latch onto people and their luggage. However the room has no been treated. sorry again

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean facilities and friendly staff.
Stayed 1 night in Jul 2023

2/10 Terrible

finley

Stayed 1 night in Jun 2023

8/10 Good

Stephany

Travelled with family
Liked: Cleanliness, staff & service
It’s cute, a little old with creaky loud stairs. Has a fridge and microwave to use which is nice and loose to the metro station and buses. The staff are amazing and very helpful
Stayed 2 nights in May 2023

6/10 Okay

Niranjana

Stayed 4 nights in May 2023

10/10 Excellent

FIDEL O'NEIL

Liked: Cleanliness, staff & service, property conditions & facilities
It was quite nice for an hostel. I will recommend absolutely to any tight budget traveller. Keep it up guys!
Stayed 1 night in May 2023

10/10 Excellent

Rosemary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overall
Good Wi-Fi, friendly staff, very nice bar, beds a bit uncomfortable, breakfast lacking but overall would highly recommend
Stayed 5 nights in May 2023

6/10 Okay

Mark

Liked: Staff & service
Good
Well priced room
Stayed 1 night in Mar 2023

8/10 Good

marzena

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money. Clean and friendly, good access to public transportation. Very basic. Could use a table or anything to put luggage on just to organize one's things. Comforter in pitiful condition.
Stayed 1 night in Feb 2023

8/10 Good

Cuong

Stayed 1 night in Feb 2023

8/10 Good

Mutairu

Stayed 4 nights in Nov 2022

10/10 Excellent

Roksana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, the boy was lovely and helped us a lot with directions which meant a lot to us. Will be defo staying here again !!!!
Stayed 1 night in Nov 2022

8/10 Good

Alaria

Liked: Staff & service, amenities
Stayed 7 nights in Aug 2022

10/10 Excellent

CHRISTINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding and the room was comfortable. It was perfect for my short stay.
Stayed 3 nights in Aug 2022

10/10 Excellent

Faizan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was cooperative. Everything was great. Please install ACs in room
Stayed 1 night in Jul 2022

8/10 Good

Kevin

Stayed 1 night in Jun 2022
Response from Alicja on 28 Jun 2022
Dear Guest, Thank you for your valuable review.

6/10 Okay

valerie

Disliked: Property conditions & facilities, room comfort
very basic.
Stayed 1 night in Apr 2022

4/10 Poor

Krish Inka

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
First off, they do not have towels (even the ones you can rent from them). There was also no clear ventilation/ac system in the room, so the window was open the whole night and the temperature in the room fluctuated a lot. The front desk is not 24hours, so when we had to checkout at 9am (they were supposedly open) they were still closed and there was no proper checkout system. We also checked out a day earlier and no one bothered to explain our options in terms of refunding or if they were not able to refund at all. Overall, awful customer service and would not recommend to stay there.
Stayed 2 nights in Apr 2022
Response from Book a Bed Hostels on 3 May 2022
Hi Krish Inka, Sorry that you didn't enjoy your stay, however the information you've written is incorrect. We do have towels that you can rent from us, this is written on the information sheet you are given at the start of your stay. If you decide to check out a day early we cannot refund as this is your decision, this is explained in the terms and conditions when you book the room. Guests are also welcome to come and ask us questions at reception whenever it is open, and we will do our best to help. Many thanks, Book a Bed Hostels

8/10 Good

Mellanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room, helpful staff and comfortable bed! Downside is the WiFi (per 24 hours) is too expensive.
Stayed 1 night in Apr 2022
Response from Randa on 24 Apr 2022
Hello not sure what WIFI you was using because the wifi we have at the hostel is Free maybe you signed in to something else not from our building.

10/10 Excellent

Canute

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2022
Response from Randa on 24 Apr 2022
Thank you

8/10 Good

Mervin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
The hostel was clean, quiet, and had all the facilities that served my purposes. I had booked last minute so that complicated things a bit, but the concierge worked hard to get me checked in at a timely manner
Stayed 1 night in Jan 2022
Response from ade on 27 Mar 2022
thanks for your review

10/10 Excellent

Connor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good thank you. very friendly staff
Stayed 1 night in Dec 2021

6/10 Okay

Toba

Stayed 3 nights in Nov 2021

6/10 Okay

Jedrzej

Liked: Staff & service
Disliked: Room comfort
Great stay.
N’a
Stayed 2 nights in Nov 2021

4/10 Poor

ALI FIRAAS

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Ghost Hostel.
Poorly service due to lack of the breakfast. Kitchen & bathroom were empty to all facilities due to loss of the fixtures to all.
Stayed 14 nights in Oct 2021

2/10 Terrible

Jilian

Disliked: Cleanliness, amenities, property conditions & facilities
This place smelled so terrible I couldn't even sit inside while booking a new hotel. I refused to stay here. The place feels nasty & looks poorly cared for. No staff will be there until after 2pm. A cleaning lady saw me wondering the halls & offered no help other than, Hey what do you need.
Stayed 1 night in Nov 2021

4/10 Poor

joseph

Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Could be worse
Well it wasn't horrible, the staff is super nice and they were really welcoming. The windows in the double bed room I was staying in with my boyfriend did not want to close. The showers didn't really work well, either too warm or too cold. The toilets were a little dirty and didn't have toilet paper. Beds were clean and comfortable and the room overall did serve it's purpose. Don't think I will be coming back again though but I do think it's a decent place to stay at if you aren't staying for long.
Stayed 3 nights in Sep 2021

2/10 Terrible

Felipe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
reimbursement
Hello, I made a mistake and and I ended up booking the wrong hostel. I'm a foreigner and I can't speak the language very well. please would it be possible to refund the amount paid? Thank you very much. Confirmation Number 9181086452574.
Stayed 1 night in Sep 2021

6/10 Okay

Ehab

Business traveller
Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021

2/10 Terrible

Verified traveller

Business traveller
I don’t care
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ade was great. Polite and very helpful.
Stayed 1 night in Feb 2021

8/10 Good

Nathim

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2021

10/10 Excellent

Iwona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Pleasent room. Friendly stuff.
Stayed 3 nights in Nov 2020

10/10 Excellent

Nathim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Dec 2019
Response from Ange on 16 Feb 2020
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 4 nights in Oct 2019