Reception

Reviews of St George Hotel Wembley

4 out of 5
St George Hotel Wembley
43-51 Wembley Hill Road, Wembley, England

Reviews

7.8

Good

Rating 10 - Excellent. 445 out of 1017 reviews" "
Rating 8 - Good. 260 out of 1017 reviews" "
Rating 6 - Okay. 137 out of 1017 reviews" "
Rating 4 - Poor. 80 out of 1017 reviews" "
Rating 2 - Terrible. 95 out of 1017 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for the 1st time last wk for work. The tube was convenient 15 min walk.the parking at the property was sucure & the room was lovely. Will definitely stay there again
Stayed 1 night in Mar 2024

10/10 Excellent

Anda

Travelled with family
Liked: Staff & service, property conditions & facilities
Excellent staf
Stayed 2 nights in Mar 2024

10/10 Excellent

Alexandru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist guy was very nice.
Stayed 1 night in Mar 2024

6/10 Okay

Sarah

Travelled with family
The room wasn’t as clean as expected - hairs in the bed, dirty towels, blood on the curtains, curtains ripped and broken. The smaller shower head wasn’t fixed to the wall. The bedside lamp was hanging off of the wall. The carpet was filthy. The restaurant didn’t open on the first day so only a vending machine for drinks. The breakfast seemed basic and not openly offered so went to costa instead. Wouldn’t stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Mica

Stayed 1 night in Mar 2024

6/10 Okay

Stephen

Stayed 2 nights in Feb 2024

2/10 Terrible

george

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Eline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good, and clean, just one part of the wardrobe was broke which seems like not ina good conditions and need repair, but all the rest of the room was good. Comfortable bed, and big tv
Stayed 1 night in Feb 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. A bit noisy since it is close to a busy road
Stayed 3 nights in Dec 2023

8/10 Good

Oonagh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff. Nice room. Shame the bar and restaurant weren’t open but I believe they only open that when the stadium has an event whereas we were attending the arena. Would stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with lovely bathroom and spacious balcony. The staff were friendly too
Stayed 1 night in Jan 2024

4/10 Poor

Peter

Stayed 1 night in Jan 2024

4/10 Poor

Jamshaid

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No hot water No help with baggage
Stayed 2 nights in Jan 2024

6/10 Okay

Deepesh

Disliked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Finley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Gemma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

russell

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
5 star room, fantastic. Great power shower, touch lighting very impressive. 1 star breakfast, limited choice, had to ask for english breakfast then told wasnt included (when clearly was), so had to complain. Breakfast severely greasy and awful. Shame as good location (although expensive parking across road, hotel has none) and room was stunning. Hopefully management can sort breakfast issues out
Stayed 1 night in Jan 2024

2/10 Terrible

Mahtab

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were not friendly. The place was really dirty and old. There was no kettle when we arrived and the floor was that dirty that I didn’t feel I could walk on the floor bare feet. I don’t recommend this hotel at all the other hotels around it that I have stayed at are better such as Novotel, Ibis and Hilton
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor cleanliness
The service was ok but the room itself was dirty and dusty. Stains on the curtains and the floor. Bathroom was dirty. Room door was already opened before I even checked in. There was no window. Bedsheets didn’t feel clean. There was hair on it aswell. There was just stains everywhere. Wouldn’t recommend staying here if you have allergies. My wife was sneezing and coughing all night due to the dust and how dirty the room was!!!
Stayed 1 night in Dec 2023

10/10 Excellent

Salah Eddine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Stephanie

Disliked: Staff & service, property conditions & facilities
The rooms were spacouicous and nicely decorated. The problem i had was that i paid for a full english.i booed on the morning of the 19/12/2023. Went for breakfast on the 20/12/2023 was informed that it was continetial. I belive i was misleading on booking. .Staff was unhelpful, there were poor ,No fruit , choice on the continental breakfast.
Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Mat

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Poor service and idiotic policy with AC
From the minute I arrived the service was poor - being told I should have booked parking with the room. (this is not an option available otherwise I would have) to being subjected to heating blasting out and the in room AC controls not working. All AC is controlled by reception and you have to request a temperature!!!! All this coupled with waiting at reception on several occasions for someone to turn up means I will not be recommending this place to a one.
Stayed 1 night in Dec 2023

8/10 Good

RACHAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, comfortable bed and close to Wembley Arena.
Stayed 1 night in Dec 2023

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My day was pretty bad but the staff were incredibly helpful and try to make things easier for me. I cant recommend this place more. To the staff that helped with my crazy car (and luggage) issues thank you so so much!
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice stay
Nice big room, very comfortable. Disappointed no plug for the bath or spoons/wooden stirrers for the tea/coffee. Staff friendly and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Chrissy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mehdi A

Stayed 1 night in Dec 2023

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
You get what you pay for!
Not in great condition. Some gaffer tape over a hole in the wall. The bed had a spring sticking up into my side. The thermostat kept coming on at 40degrees no matter how many times we turned it down, worst nights sleep I’ve had in ages as kept waking up in a sweat in the heat. Even little functional things missing like nowhere to hang towels etc in the bathroom and poor extraction in the bathroom also. Kind of did the job for a night (if you don’t want to sleep) and cheaper than most other places nearby but definitely wouldn’t choose again.
Stayed 1 night in Dec 2023

2/10 Terrible

Tom

Disliked: Room comfort
Poor sleep due to loud music until 6am from neighbours.
Stayed 1 night in Dec 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OVO arena stay
Excellent hotel 7minute walk to the arena
Stayed 1 night in Dec 2023

8/10 Good

Ange Samuelle

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Dec 2023

6/10 Okay

Mohammad

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Asher

Stayed 5 nights in Dec 2023

6/10 Okay

Kaitlyn

Liked: Cleanliness, property conditions & facilities, room comfort
Paid £15 for a croissant and cheese
Vvery comfy bed. Check in was about 2 seconds long, nothing was explained (we had booked breakfast and had expected to be told when this was happening and when but in the end had to go and ask myself), room was great but was missing teaspoons for the tea/coffee and there was no binbag in the bin. The room itself looked a little tired with things missing on the doorframe and the carpet was slightly stained. There was also no bar open (it advertised on the website that it was only open on event days, given there was a gig on at arena - I would say this was an event day?) Breakfast was where I got extremely disappointed- we had paid £15 each for what I assumed would be an actual breakfast. We rocked up and it was only a very small selection of pastries, some bread and some ham and cheese (hidden under some foil) - I asked the lady at the bar about it and she informed me it was just continental today (does that mean other times they have an actual breakfast) We paid just shy of £230 for one night at this hotel and I don’t think I would stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very helpful
Stayed 1 night in Dec 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Horsana

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel offered convenience and overall pleasantness; nonetheless, the drawback was the limited breakfast options. Additionally, an enhanced experience would have been achieved if the room's television had smart functionality.
Stayed 1 night in Dec 2023

8/10 Good

Kudakwashe

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Kawa

Disliked: Cleanliness, staff & service, property conditions & facilities
The most unclean unhygienic hotel i have ever stayed at. The bedding was full of human hair and red stains. I tried three timed to resolve this issue that bedding is unclean and room not been cleaned along with sent them photos and videos of the dirty sheets and room but i did not get any response. Terrible hygiene and customer service. I stay at hotels regularly and non has been so bad as this one. Breakfast very very basic. Not worth the amount they charge for.
Stayed 1 night in Nov 2023

10/10 Excellent

Mr P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and extremely comfortable.
Room was spacious clean and very comfortable. Heating and shower were extremely good. Location is superb for Wembleyvstafium and arena functions. Continental breakfast was good but limited range and not stocked up regularly. Altogether very good indeed.
Stayed 1 night in Dec 2023

8/10 Good

Sam

Liked: Room comfort
Comfy stay for our needs....
The hotel was comfortable and the location ideal for our trip to Wembley arena. The price was inflated due to the event happening, which I suppose is just business. We were surprised to find that the breakfast was only continental, with no hot food options, but it was adequate for us. Room was nice and warm, but I'd say that the carpets are ready for a clean.... but I am a cleaner so I spot these things! lol
Stayed 1 night in Dec 2023

10/10 Excellent

beverley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel all round 5 star service will definite
Stayed 1 night in Dec 2023

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay for Wembley events
Lovely room, very well equipped and modern. Couple of minor bits of repair needed but the room was very clean and comfy and was ideal for events at Wembley being a 5 min walk (past loads of shops and cafes).
Stayed 1 night in Nov 2023

2/10 Terrible

Hussein

Stayed 1 night in Dec 2023

10/10 Excellent

R

Stayed 1 night in Nov 2023

6/10 Okay

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to Wembley stadium and great modern room. But the road was very loud outside the balcony door, and the ac wouldn’t turn off.