- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were given a room upgrade when checking in. However the room given appeared smaller than the one we had originally booked. We asked to be moved & were shown 4 different rooms, all of which were quite small. Settled on 221 near the first floor landing. Found out later the staff use the balcony next to our room to smoke, so had the smell of residue smoke filtering into our room in addition to the constant banging of the fire doors leading to our corridor. Wi-Fi was intermittent when working. Had to constantly login. Breakfast was lovely & the staff were very helpful & courteous. The building itself is a wonderful piece of design & craftsmanship from a bygone period.