Honestly it looks great on the outside, but the inside is outdated. They had to "reinstate" my reservation even though I did a check in email letting them know I was arriving after 12pm. Then the room was freezing. I called down for an extra blanket, but they only said housekeeping was closed so I slept in my coat. The following days were fine, but don't expect any extras here. This place is literally for sleeping only. The location is great for the tube, but the 4 stars I saw were generous. I'd give it 2.5 at best. However, the reception was great beside the blanket ordeal.