Outdoor pool, pool loungers

Reviews of Della Resorts

4.5 out of 5
Della Resorts
Kunegaon, Lonavala, Maharashtra

Reviews

8.2

Very good

Rating 10 - Excellent. 26 out of 66 reviews" "
Rating 8 - Good. 25 out of 66 reviews" "
Rating 6 - Okay. 10 out of 66 reviews" "
Rating 4 - Poor. 4 out of 66 reviews" "
Rating 2 - Terrible. 1 out of 66 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Prashant

Travelled with partner
Liked: Amenities
Excellent Parsi food. Very spacious property.
Stayed 2 nights in Jan 2024

10/10 Excellent

Shanti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kavita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Sagar

Travelled with family
Disliked: Staff & service
Poor service with unmotivated employees, lackluster food and remote location with narrow roads leading to the property. This is a 3 star hotel when it comes to hospitality
Stayed 1 night in Nov 2023

10/10 Excellent

Haresh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Vijay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s an amazing property and perfect for a short stay for a young family
Stayed 2 nights in Oct 2022

8/10 Good

Nikunj

Stayed 1 night in Aug 2022

10/10 Excellent

RAMNIK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the best resort in India that we have been to. We met people from Mumbai, Delhi, Rajasthan and other places with similar views. Ideal place for youngsters for thrill and excitement at the Adventure Park with so many facilities.
Stayed 3 nights in Jan 2022

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The room itself was satisfactory. On one of the days of our stay we had an issue with the bathroom having muddy water. It took a while for the problem to be fixed. The overall service at the resort was unsatisfactory. They had a few private events taking place during our stay which could be the reason for the poor service. Everything from checking in to getting our room ready for us and responding to requests we had was extremely slow and took multiple calls from our end. The restaurants are nice but can sometimes be overcrowded. We had to wait 45 minutes for a table at one of the restaurants on a Monday night. The adventure park was great. It’s located on the property and was only a 3-minute walk from our room. The marshals at the adventure park were amazing. Everything was well organized and they always put safety first. Overall, our stay at Della Resort was satisfactory but service could have been much better!
Stayed 2 nights in Dec 2021

8/10 Good

Narendra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to unwind, bit on the pricier side though; more than what it deserves… I was planning to Uber back to Mumbai but the local cartels would not allow Ubers to come in…and the hotel was not keen to resolve. The return fare is dictated by these local transport providers, so don’t bank on Uber
Stayed 1 night in Dec 2021

10/10 Excellent

Kishor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camps are nice
Stayed 1 night in Oct 2021

8/10 Good

Mythraeyi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is huge with beautiful lawns, pools and seating areas. There are many activities and a spa. Cafe 24 serves good food and the cocktails at the lounge were delicious. the italian bistro food was not good. Room was spacious and comfortable. Staff was polite and attentive to guest needs.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Location was great but the place was not kept clean. Too much waiting time for check-in and check-out.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property
Stayed 2 nights in Jul 2021

6/10 Okay

Shobith

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

Saji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay over the weekend
Overall it was a very nice experience. The hospitality, courtesy of the staff is commendable. The property is also well maintained. Personally for me the bed was too soft so sleeping on it was not that comfortable. No negative points for that as this is my personal liking.
Welcoming the Christmas spirit
Stayed 1 night in Dec 2020

10/10 Excellent

Sanjeev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay
A very comfortable stay. After staying a night in the Adventure Rooms we extended our stay and moved to the Luxury Rooms. A small price difference but a huge difference in the feel. The whole experience from the rooms to the house keeping to the service and the time taken for service were all a marked improvement.
View from our Room
Stayed 1 night in Oct 2020

8/10 Good

Sanjeev

Travelled with family
Liked: Staff & service
A nice holiday but the Adventure Rooms are sub par
We had booked an Adventure Resort room and that was a mistake I believe. Anyone who wants a luxurious holiday should book the luxury category room. The resort rooms are far from the reception and need to be accessed using the resort vehicles (which are very conveniently and readily available) the rooms in this category are dated and the maintenance is below standard as is the housekeeping service. It is highly recommended to pay the small difference and choose the higher category room ( which we booked for the next day as we extended our stay)
Stayed 1 night in Oct 2020

6/10 Okay

Rahul

Travelled with family
Disliked: Staff & service
not worth the money
Very average
Stayed 1 night in Jan 2020

8/10 Good

Shekhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s good
Very nice
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Everything seemed to take eternity
Right from checking to ordering food at the restaurants to getting valet to get your car to the reception seemed to take time. Without getting into details, the valet took more than 30 mins to get the car to the reception
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Della is just too commercialised and busy. They have day trippers coming in and the noise and continuous activity is a head ache if you are looking to use it just as a resort. Also, they are constructing and dust and noise from the same is a constant.
Stayed 1 night in Apr 2018

10/10 Excellent

Shivendravikram, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Resort. Luxury redefined.
Come, see and experience the world class Architecture, interior design, hospitality, Adventure. Long story in short. "Della Resort". It's a world in itself.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Sushant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Nishith, Surat

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Poor electrical design...
This stay was a total disappointment. We stayed there for two nights sleepless nights. There used to be frequent power outage and then after a gap of few minutes the power used to be restored, the TV switched ON and Air Conditioning did not switch ON. We used to switch off the TV again using the remote since there was no mains switch and get out of bed to restart the AC from the controller mounted on the wall.... This we kept on doing on both nights.. The management should be made to suffer this for one night to understand.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please have a doctor or medical assistant. I got injured with the cricket ball but help was only a spray from one of the marshals. Medical help is important!!

10/10 Excellent

Gaurav, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of Della
Had a great time, great place.

10/10 Excellent

Devkant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
luxury chill out
close to mumbai multiple options to stay luxury , camp style best part is the adventure park next to resort so u can do things throughout the day and then chill in ur room must try the Spa its open 24 hrs its nice

8/10 Good

sunil, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
must visit for couples
Its was a great must visit resort fo couples

8/10 Good

Stivan, Mumbai

Liked: Staff & service
Our stay at Della!
Bathroom fixtures were very old. Bathtub looked not do clean

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Fantastic

10/10 Excellent

Vipul, Ahmedabad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really recommend to anyone for stay one time
Stay was very good

6/10 Okay

Sujeet, Mumbai

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Visit once but expect the ordinary in housekeeping
Excellent location great view nice food ... Very ordinary housekeeping.

10/10 Excellent

raghav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

R K Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to go with family
We came back fully satisfied. This place offers lots of adventur activities and food & room is excellent. Best to go during winter season.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

suddy, dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Rooms
Wonderful destination for weekend

6/10 Okay

HJ, Mumbai

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
RIP Della
We booked Della once again in August 2014 following an awesome experience during our initial stay in February 2014. However, this time we upgraded from Camp Della to Luxury room. This was our "GRAVE MISTAKE". Jimmy Mistry gave us all the luxury he promised but compromised on his staff. One major issue was a lack of communication. The entry to the resort was grand but we got the first shock the moment we entered our room. Even though it was requested at the time of booking, the luxury room had two single beds instead of a double bed. The front desk said they would get it sorted soon. On the other hand, when we spoke to someone from the housekeeping staff after a few hours, we were told that it could have been done immediately if the front desk had asked them to. This is just one example of miscommunication. There was a group which had put up in the next room to ours was at the sit-out making noise at 3 am. We had to request the front desk twice and yet it took them over an hour to resolve this. Such negligence is quite inexcusable. Moreover, one expects at least the electricity to be up all the time, especially from a property like Della. There were 3 power cuts in 12 hours. Overall, we were crestfallen and regretting our decision to stay here again. Not worth the price we paid!

8/10 Good

sunil, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its a great Resort
It's great resort for family holiday and weekends

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
good hotel
We had a hood experience. The hotel may be understaffed for checkin and checkout. Also the restaurant could not handle the breakfast croud where we had to wait to get the table. The camp room was very good.

6/10 Okay

lily, london

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Luxurious hotel still under construction
My family and I enjoyed beautiful surrounding and plush interiors of this resort. There was excellent customer service from all members of staff. I would not recommend this place for families as there were many corporate events taking place throughout our stay and our needs were sometimes neglected by management. For example there was no where to eat at the resort one night as the only restaurant was under repair and I had to order expensive room service. Our room was furnished to highest standard and all our housekeeping needs were very well attended. This hotel is good for someone with their own transport to go and enjoy breathtaking surroundings and delicious cuisine of Lonavala. The spa at the hotel offers excellent pampering treatment which I highly recommend.

8/10 Good

RAJIV, HYDERBAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ROAMNTIC PLACE
WONDERFUL

2/10 Terrible

priyanka agrawal, jalna

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
disappointment
As per the booking on 6th of july at Della it was very disappointing to note that the hotel staff was not proactive towards the services it defines under the itenary. There were huge problems with the room the jacuzzi related to power shut down, that RUINED our experience. even after several complaints there was a temporary solution offered & the problem still persisted. We made a complaint to the hotel management (reception) but they didnt take any innasive measures. We were very disappointed with the attitude & furthermore may think of putting a complaint with the government of Indian tourism dept. & avoid making bookings via hotel.com and also at Della. Kindly do the needful.

8/10 Good

sunil, mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its fun
it was a fun

10/10 Excellent

Namita Pillai, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantabulous weekend Get Away!!!

8/10 Good

Anon., London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good, worth a visit
Overall, the hotel was very good - although a little expensive. We wanted a brief break to relax and unwind and stayed in a Camp room. The room was very well appointed with high quality fixture/fittings and had a fantastic, unobstructed view over the valley. Generally service was also very good in the restaurants and spa. My only gripe was that the service to our Camp room was incredibly slow. These rooms are quite far from the main hotel area (you need to get a complimentary car to take you up the hill) and while there is no issue getting to and from them, having items delivered took a long time - e.g. it took several phone calls and about two+ hours to have a DVD sent up to our room. However, overall, would recommend the resort for a weekend break from Mumbai/Pune.