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"Room was lovely and clean "

"Very friendly staff and location was great "

"The staff at this hotel were outstanding. Without a doubt the best customer service we have received anywhere in a long time. Miranda at the front desk was so welcoming & helpful. We also had fantastic service at dinner in the bar, they were super accommodating to our children, there wasn’t a children menu but they offered to make them child friendly meals. Simon our waiter was so friendly & nothing was too much trouble. The food here is delicious, don’t stay without eating here. I would come to this hotel just to eat! The pool here is lovely, so warm & with young children that’s important. Seating is available round the pool so if you have older children you can just sit in comfort & watch. Again the staff in the leisure centre are very helpful & friendly. We didn’t come across one member of staff who wasn’t kind & engaged with guests. The room was large, the bathroom & brown carpet needed an update but it was clean & functional. Location close to M3 is also great & the fact they allow dogs is a huge plus. Overall a wonderful stay."