Front of property

Reviews of Excalibur Hotel & Casino

3.5 out of 5
Excalibur Hotel & Casino
3850 Las Vegas Blvd S, Las Vegas, NV

Reviews

7.6

Good

Rating 10 - Excellent. 9967 out of 25590 reviews" "
Rating 8 - Good. 6862 out of 25590 reviews" "
Rating 6 - Okay. 4243 out of 25590 reviews" "
Rating 4 - Poor. 2434 out of 25590 reviews" "
Rating 2 - Terrible. 2084 out of 25590 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Johnna

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price they advertise vs the price they actually charge and what's included is very disheartening. Our $50 room turned into much much more. The counter tops were dirty, behind the toilet paper roll was filthy and overall had a musky smell. Very disappointed
Stayed 2 nights in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024

8/10 Good

Christina

Travelled with partner
Disliked: Amenities
We stayed on the ground floor on the Royal tower side. Super weird that there is no security and people from the casino could walk down your hall. The room was absolutely silent like ridiculously quiet . I have zero idea why as we were so close to the action. Room was absolutely basic but as expected for the price we paid and had no issues. Excalibur is an excellent location as you can take the free tram to Luxor and mandala bay and can walk across outside as it connects to New York New York. Pool was closed but looked nice. We are at Greenburg deli in New York for breakfast as it was coffee and crossaint egg sandwich or bagel for 8.95 and affordable. Ate at Earl of Sandwich for lunch a walk down in Miracle Mile shops. Highlight of the trip was Cirque de Soleil Michael Jackson one. I would stay at Excalibur again as it’s cheap and we don’t spend much time in our room.
Stayed 3 nights in Mar 2024

4/10 Poor

Yesi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I had a room at Excalibur which was near a laundry/supply room. My husband and I went to sleep around 3-4AM we were obviously up all night and both Wednesday and Thursday morning we were awoken by the cleaning ladies laughing and joking around very loudly to the point that we couldn’t fall back to sleep. We didn’t get a good nights rest and we didn’t enjoy our trip as much as we would have liked to due to lack of sleep. I don’t know if we will stay at this hotel again. I also recorded how loud they were if you would like proof.
Stayed 2 nights in Mar 2024

4/10 Poor

Katherine

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My Grandchildren got really sick. This was due to the mold and dirty vents. Room is old and outdated. Extremely dusty. One Grandchild has asthma really bad
Stayed 3 nights in Mar 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Easy access to different areas
Stayed 4 nights in Mar 2024

10/10 Excellent

Katihyie

Travelled with family
Courtesy of attendants Beauty of the place Comfortable Wonderfully location
Stayed 1 night in Mar 2024

10/10 Excellent

james dallas

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay a the Hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room and great amenities
Stayed 2 nights in Mar 2024

6/10 Okay

Hannah

Travelled with family and small children
Liked: Cleanliness
Spa was permanently closed and I could never find the water slide advertised. Onsite food very expensive and no fridge in hotel to bring your own food.
Stayed 2 nights in Mar 2024

6/10 Okay

Catrina

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was not bad. There were several times throughout our stay in which the bathroom sink filled will brown muck from the pipes. The hotel itself was easy to navigate.
Stayed 4 nights in Mar 2024

4/10 Poor

Carlos

Travelled with family
Disliked: Cleanliness, staff & service
They didn’t clean our room in our stay I had to ask a emplee there to clean our room at night
Stayed 3 nights in Mar 2024

6/10 Okay

Pamela

Travelled with family
Liked: Cleanliness, amenities
Comfy beds, the hotel is super Smokey, I wouldn’t stay here again just because of that.
Stayed 1 night in Mar 2024

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food
Stayed 3 nights in Mar 2024

4/10 Poor

Marcela

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
We stayed there for 3 nights and the room was never cleaned. We asked the room service lady to clean our room the day before we parted, but she didn’t. Very disappointed, I won’t go there again and won’t recommend it to anyone. They charge a lot of extra fees, but the service is horrible.
Stayed 3 nights in Mar 2024

8/10 Good

Ardalan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the older hotels so as expected not as modern or upgraded as few other hotels and since the property is located at the end of the strip, lots of walking to get anywhere. But, the staff are very friendly, check in was quite fast, room service was done ontime with time accommodation so the stay was very pleasant.
Stayed 3 nights in Mar 2024

4/10 Poor

Sayana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the casino. But, the entire property itself is horrible. The rooms are very outdated. Thw room didn't have much for guest such as coffee maker or a mini bar to store our leftovrr food/drinks. The foodcourt was limited not much options. The staff were not pleasant. Honestly, eveey interaction we had with them, they came off very rough and rude. There was no smile to their faces, it is as if they didn't care for customer satisfied. The first night we checked in we asked if the room was upgraded because the agent that called us voluntarily offered to upgrade our room since it was my birthday weekend. So, we wanted to know if this happened. When we asked the front desk, the lady gave us a dirty look and told us we get booked up fast so i don't see why we would upgrade you. We were taken back by her comment and explained to her the phone conversation and that is when she decided to look at our reservation. Then, we had another incident where we asked needed hot water and went to foodcourt and no one provided hot water even for a charge they said no. So, we went downstairs to the bar, front desk and they all said no. We were so confused why they couldn't assist with hot water especially when we offered to pay. There were many small incidents that showed very poor to horrible service on their end. By the time we checked out we were so relieved to be leaving this hotel. I understand now why its so cheap because you're literature paying for what you get and what you get it
Stayed 4 nights in Mar 2024

10/10 Excellent

Emmerson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good walk for pretty much the entire strip, but not as crowded as some of the other hotels. Casino was huge and loads of fun, drinks were amazing. Pool was beautiful!
Stayed 3 nights in Mar 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Mar 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trying to find the guest parking was a little bit of a nightmare after a long day of travelling
Stayed 1 night in Mar 2024

8/10 Good

Jeffrey

Stayed 2 nights in Feb 2024

8/10 Good

Roderick, houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Mar 2024

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Mar 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to other properties at the south end of The Strip & a variety of food locations to choose from on the property.
Stayed 3 nights in Mar 2024

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Thank you.
Stayed 1 night in Mar 2024

6/10 Okay

Autumn

Travelled with partner
Disliked: Property conditions & facilities
Room in the royal tower in desperate need of upgrade. Dirty night stands, lamp not working, no wash cloths in bathroom, beat up looking furniture, musty smelling carpets. Property in need of maintenance. Need more dining options that don't break the bank.
Stayed 3 nights in Mar 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
restaurants were over priced so were the essential shops. $5 for a bottle of water?!!!!
Stayed 3 nights in Mar 2024

6/10 Okay

unica

Stayed 2 nights in Mar 2024

10/10 Excellent

James, Pembroke Pines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

James

Travelled with group
Liked: Staff & service
Property is obviously old and dated, but they keep it clean and the staff is great and the price is right. Zero complaints.
Stayed 4 nights in Mar 2024

8/10 Good

Whitney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Jason

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
They never changed the sheets. And never refilled the shampoo and body wash. Semi dirty. Not recommended.
Stayed 3 nights in Mar 2024

8/10 Good

curtis

Travelled with family
Rooms were dated, wallpaper peeling. They obviously don't clean under dressers, etc. Generally the rooms were unappealing. Easily walkable to the strip (bridge connecting to NY NY, walking connector to Luxor and Mandalay) - rideshare is convenient to the resident tower
Stayed 4 nights in Mar 2024

8/10 Good

Andres

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance everything was close by
Stayed 2 nights in Mar 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Dolores

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Patricia

Stayed 1 night in Mar 2024

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and nice. I didn’t like that. The pool closed at 5 o’clock and only the small Unheated pool was open not the large pool but there was a hot tub.
Stayed 2 nights in Mar 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here several times and always enjoy the cleanliness and quiet of the rooms. Will definitely be back.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to move from one hotel to another...The only thing I didn't like was that the rooms do not have a refrigerator and a coffee maker to make coffee
Stayed 3 nights in Mar 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to celebrate my grandson's birthday and took him to the Tournament of Kings show and stayed at the Excalibur. Was a perfect trip!
Stayed 2 nights in Mar 2024

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and buffet both close early, but other than that it was good.
Stayed 1 night in Mar 2024

2/10 Terrible

Yanina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't try to help me solve my problem
Stayed 2 nights in Mar 2024

8/10 Good

Oscar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Great value for the price... But I wish the pool times were extended at least during the spring/summer.
Stayed 1 night in Mar 2024

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Destiny

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It felt super creepy in there and the rooms smelled musty and old
Stayed 1 night in Mar 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness
Good value for price point. Good size room. Bathroom could have been cleaner and some lingering smoky smell in room.
Stayed 3 nights in Mar 2024

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, amenities
The WiFi did not work in my room.
Stayed 2 nights in Mar 2024