Seasonal outdoor pool, pool cabanas (surcharge), pool umbrellas

Reviews of Hilton Grand Vacations Club Elara Center Strip Las Vegas

4 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 697 out of 1058 reviews" "
Rating 8 - Good. 182 out of 1058 reviews" "
Rating 6 - Okay. 91 out of 1058 reviews" "
Rating 4 - Poor. 44 out of 1058 reviews" "
Rating 2 - Terrible. 44 out of 1058 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ranishia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property i stayed here when my husband and I eloped and plan to make this my Vegas property! Its nice clean quiet great giew but planet hollywood right next door with all the action!! 10/10 for us!!
Stayed 3 nights in Mar 2024

10/10 Excellent

soo hyoung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None.
Stayed 3 nights in Apr 2024

4/10 Poor

Juliet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The accommodations were suitable, I had no issues with the location, cleanliness or the amenities. My issues lie solely with the staff, the HGV sales people and the overall messaging of this resort. If you are not an owner/member of HGV do not waste your time here. They treat you like crap. There are so many restrictions to staying here if you are not a member. For instance there was no seating in the pool era and the entire top half of the pool seating was dedicated to just members and it sat empty the entire time while no one could find open beds or seating. Plus the pool is FREEZING cold, they lie and say it’s heated…it is not. Then please do not do the “Sales Presentation” their sales tactic is to insult you, and make you seem stupid for paying for vacations to manipulate you to join their membership. It is not worth whatever they are promising for 90 mins of your time. The sales person we met with so rude, he left me speechless. He basically said it was because we were “poor” that’s why we didn’t want to sign up for the membership. It was a surreal experience. I will never make the mistake of booking this property ever again.
Stayed 2 nights in Apr 2024

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, nice view of the city, connected to the miracle mile, walkable to everything. Staff very attentive and quite nice. The only issue we had was the bathroom sink didn't drain well and the tile in the shower didn't look like it had been cleaned well. Those were minor issues. Nice place to stay all in all. We would stay there again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Francis, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, great location, well equipped room, attentive and top notch staff. We had no complaints!
Stayed 5 nights in Apr 2024

8/10 Good

Patricia

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Mar 2024

8/10 Good

Maribel

Stayed 4 nights in Apr 2024

10/10 Excellent

Vineet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with kids and it was nice. No complaints! Property is great and the location is great.
Stayed 3 nights in Apr 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and the convenience of being hooked on the Miracle Mile made for ready entertainment and things to do.
Stayed 3 nights in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
All staff I encountered were extremely polite, helpful, and knowledgeable. I would definitely stay here again.
Stayed 3 nights in Apr 2024

8/10 Good

Komal, yucaipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to junction of Paris and Belagio. Rooms were spacious and clean with Citi view
Stayed 1 night in Apr 2024

10/10 Excellent

Jack

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome just off strip family friendly..
Stayed 1 night in Apr 2024

10/10 Excellent

Chris, mar vista

Liked: Cleanliness, staff & service, property conditions & facilities
Still had to pay full price for parking and resort fees even though we are owners in HGV. That was VERY DISAPPOINTING.
Stayed 1 night in Apr 2024

8/10 Good

Paulette

Liked: Cleanliness
Stayed 4 nights in Apr 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and location
Stayed 1 night in Apr 2024

6/10 Okay

Ullas

Liked: Cleanliness, property conditions & facilities
They didn’t give me Hilton points ..bcoz I booked through Expedia
Stayed 3 nights in Feb 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Always my top choice when in Vegas!
Stayed 1 night in Apr 2024

8/10 Good

Helen

Travelled with partner
I enjoyed the view we had
Stayed 2 nights in Mar 2024

6/10 Okay

Renea

Liked: Cleanliness, property conditions & facilities
The check-in process was long. Apparently I was on a waiting list. So even though you book through expedia.com, you don't have a room
Stayed 1 night in Apr 2024

10/10 Excellent

Jocelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe haven off the busy Vegas strip
Stayed 4 nights in Mar 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure to stay at the Elara! Great to go to a casino free hotel after spending the day out and about. Love that it’s connected to the Miracle Mile shops and to Planet Hollywood casino.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great!
Stayed 3 nights in Mar 2024

6/10 Okay

Hoang

Stayed 2 nights in Mar 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, had a 2 bedroom suite with an 8ft projector screen!
Stayed 1 night in Apr 2024

10/10 Excellent

Jefferey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rented a 2 bedroom suite with my family. Tons of room, easy parking (18 bucks a day) incredible views (ask for room facing sphere), full kitchen and laundry. It’s not cheap but you get what you pay for. I’ll stay again.
Stayed 7 nights in Mar 2024

8/10 Good

Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities
Shower is not working. Otherwise, all is good
Stayed 3 nights in Mar 2024

10/10 Excellent

Manoj

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite had amazing views of the strip and sphere. Loved it.
Stayed 1 night in Mar 2024

6/10 Okay

Ma.

Travelled with family
Disliked: Staff & service
At check in the representative, was unfriendly and uncaring.
Stayed 3 nights in Mar 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the strip easy to walk everywhere and plenty of local dining options. Staff and service was exceptional.
Stayed 1 night in Mar 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Great 2 room suite, had everything we needed.
Stayed 4 nights in Mar 2024

2/10 Terrible

Hoang

Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Room and common areas were clean and updated. Attached to shopping mall with shops and restaurants. Centrally located on the strip across from Caesers... Non smoking facility.
Stayed 4 nights in Mar 2024

6/10 Okay

Peter

Business traveller
Great location and staff were helpful. However I was on a lower floor that faced a parking lot. During the night you would get the occasional car alarm going off that was annoying. They didn’t have any other rooms available for me. Had to sleep with ear plugs the whole time. Rooms were decent sizes.
Stayed 6 nights in Mar 2024
Response from Travis on 1 Apr 2024
Good Evening Peter, Thank you for taking the time to provide feedback regarding the room location. We always try our best to accommodate every request, but requests are subject to availability. I am glad you enjoyed the size of the room. We look forward to serving you in the future.

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well kept hotel, loved the clean and modern room.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sequita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the smell of the Hilton Elara, so fresh so clean. Hotel is safe and employees are really nice. Will stay again!
Stayed 3 nights in Mar 2024

10/10 Excellent

Minchul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I visit Las Vegas next time, I will definitely use this place.
Stayed 2 nights in Mar 2024

6/10 Okay

Andrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
The shower was broken and they tried to fix it. At first, they said it was late, but I insisted it to get fixed as we only stayed overnight and when will I have a chance to use the shower? The repairman ended up fixing it. The next morning before we checked out, it was broken again. I think we need to really do a 360 check on all equipment inside the hotel, it is not cheap to stay in any of these hotels.
Stayed 1 night in Mar 2024
Response from Travis on 30 Mar 2024
Good Evening Andrea, Thank you for taking the time to provide feedback regarding the shower in the suite. We apologize that you experienced issues during your stay. We strive to deliver the best vacations possible, and we apologize that your stay fell short of your expectations. We will ensure we take a look at the shower to ensure it is full operational.

10/10 Excellent

Gokulakrishnan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from room, convenient location !
Stayed 3 nights in Mar 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here, my new go to every time I visit Vegas
Stayed 2 nights in Mar 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Mutiara Dewi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for the family vacation, the best !! Definitely will come back.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very clean and smelled really good! There is no smoking which is rare around here! It was very safe and in a great location! I highly recommend this hotel!
Stayed 2 nights in Mar 2024

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, amenities
I liked that you had to use a key card to get to the elevator
Stayed 4 nights in Mar 2024

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bed was very hard, staff didnt make any effort to relocate us to a different room. They gave us a mattress cover for the bed
Stayed 6 nights in Mar 2024

8/10 Good

raj

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, very good
Stayed 5 nights in Mar 2024
Response from Guest Service Supervisor on 26 Mar 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Tiffany, seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and close to monorail.
Stayed 3 nights in Mar 2024
Response from Guest Service Supervisor on 26 Mar 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, clean. Staff were super friendly and helpful
Stayed 2 nights in Mar 2024
Response from Guest Service Supervisor on 26 Mar 2024
Thank you for rating your stay and providing feedback. We are so delighted to see you enjoyed your experience with us. We look forward to hosting you again in the future!