Restaurant

Reviews of Tropical Resort Langkawi

2.5 out of 5
Tropical Resort Langkawi
Pantai Tengah, Langkawi, Kedah

Reviews

8.2

Very good

Rating 10 - Excellent. 93 out of 277 reviews" "
Rating 8 - Good. 139 out of 277 reviews" "
Rating 6 - Okay. 33 out of 277 reviews" "
Rating 4 - Poor. 10 out of 277 reviews" "
Rating 2 - Terrible. 2 out of 277 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Jon

Travelled with family
Liked: Staff & service
Tropical resort
It's cheap but clean and has a pool and decent wifi
Stayed 12 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Zakuwan Nyat on 3 Mar 2020
Dear Guest, Thank you for your comment in regards to your stay at the Tropical Resort Langkawi We are very pleased to read that you enjoyed your stay and I have forwarded your compliments to the team. We hope to welcome you back again at the hotel soon. Best regards, Zakuwan Nyat General Manager

10/10 Excellent

Siti Salmah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast should be more food
Good place for relaxing
Stayed 3 nights in Dec 2019
Response from Zakuwan Nyat on 27 Dec 2019
Thanks for leaving a review. The team here at Tropical Resort Langkawi is grateful to hear about your concerns and will ensure proper handling in addressing your feedback with the entire management team. Thank you again for your time taken to inform us about your setbacks and we hope to make up on them in a not too distant future! If you’d like to discuss this further, please contact me anytime by phone or via email. Best regards, Zakuwan Nyat General Manager

10/10 Excellent

Paolo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good choice for Langkawi
This is a fairly simple resort but i would say it deserves more than 2/3 starts, deffo 3. Rooms are comfy, clean and spacious with good showers and large bathrooms, with good air conditioning and fan. It was quiet so easy to sleep and swimming pool was great for a morning swim. The adjacent restaurant was also very good. Perhaps only remark is that options for breakfast in the morning were fairly limited
Stayed 3 nights in Dec 2019
Response from Zakuwan Nyat on 17 Dec 2019
Dear Guest, Thank you for your comment in regards to your stay at the Tropical Resort Langkawi We are very pleased to read that you enjoyed your stay and I have forwarded your compliments to the team. We hope to welcome you back again at the hotel soon. Best regards, Zakuwan Nyat General Manager

10/10 Excellent

Doug, Western Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No beach ffrontage however access to beach is via a track through the vegetation
Stayed 5 nights in Nov 2019
Response from Zakuwan Nyat on 7 Dec 2019
Dear Guest, Thank you for your comment in regards to your stay at the Tropical Resort Langkawi We are very pleased to read that you enjoyed your stay and I have forwarded your compliments to the team. We hope to welcome you back again at the hotel soon. Best regards, Zakuwan Nyat General Manager

6/10 Okay

Tracey

Travelled with family
Stayed 3 nights in Oct 2019
Response from Zakuwan Nyat on 1 Nov 2019
Thanks and have a pleasant stay with us

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019
Response from Zakuwan Nyat on 1 Nov 2019
Thanks and have a pleasant stay with us

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2019
Response from Zakuwan Nyat on 28 Oct 2019
Thanks

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escape trip to Langkawi
Weather not nice, raining a lot! The most unpleasant thing was the 4 Indians guests in the next room making a lot of noise and dirty!
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed staying here.The staff especially Ritz were wonderful, warm, friendly and very attentive. The location was perfect for us, within walking distance to great restaurants, beach and shopping.Rooms are not large but adequate with outdoor sitting area.
Stayed 9 nights in Aug 2019
Response from Zakuwan Nyat on 6 Sept 2019
Dear Guest, Thank you for your comment in regards to your stay at the Tropical Resort Langkawi We are very pleased to read that you enjoyed your stay and I have forwarded your compliments to the team. We hope to welcome you back again at the hotel soon. Best regards, Zakuwan Nyat General Manager

8/10 Good

Michael, New Zealand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed five nights and enjoyed the pool, closeness to the beach and the many different restaurants that are around the area in walking distance. Breakfast could be better. Overall a very well maintained and clean resort, staff were great.
Stayed 5 nights in Jun 2019
Response from Zakuwan Nyat on 8 Jul 2019
Dear Guest, Thank you for your comment in regards to your stay at the Tropical Resort Langkawi We are very pleased to read that you enjoyed your stay and I have forwarded your compliments to the team. We hope to welcome you back again at the hotel soon. Best regards, Zakuwan Nyat General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the room, 103, as displayed on Expedia. Out the front door and straight into the pool. Breakfast was located in the restaurant next to check-in. Beside our room is a track to the beach, about 4 minutes walk. Be careful if you go into the sea. The water in murky and a fellow guest ended up in hospital after coming in contact with a jellyfish. Extreme pain. We walked to Underwater World and the duty free store next to it. About 15 minutes walk. Grab was everywhere, RM12 from thew airport. RM24 to the cable car ride.
Stayed 3 nights in Jun 2019
Response from Zakuwan Nyat on 3 Jul 2019
Thanks for leaving a review. The team here at Tropical Resort Langkawi is grateful to hear about your concerns and will ensure proper handling in addressing your feedback with the entire management team. Thank you again for your time taken to inform us about your setbacks and we hope to make up on them in a not too distant future! If you’d like to discuss this further, please contact me anytime by phone or via email. Best regards, Zakuwan Nyat General Manager

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service
Worst experience with this hotel. I rather loose my money than staying here.
Stayed 3 nights in Apr 2019
Response from Zakuwan Nyat on 7 May 2019
Thanks for leaving a review. The team here at Tropical Resort Langkawi is grateful to hear about your concerns and will ensure proper handling in addressing your feedback with the entire management team. Thank you again for your time taken to inform us about your setbacks and we hope to make up on them in a not too distant future! If you’d like to discuss this further, please contact me anytime by phone or via email. Best regards, Zakuwan Nyat General Manager

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Zakuwan Nyat on 22 Apr 2019
Dear Guest, Thank you for your comment in regards to your stay at the Tropical Resort Langkawi We are very pleased to read that you enjoyed your stay and I have forwarded your compliments to the team. We hope to welcome you back again at the hotel soon. Best regards, Zakuwan Nyat General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location: very close to the Pantai Tengah beach and bars and restaurants in the area. Very clean and comfortable rooms. Great swimming pool. Available and friendly staff, although sometimes we had some communication problems.
Stayed 5 nights in Apr 2019
Response from Zakuwan Nyat on 22 Apr 2019
Dear Guest, Thank you for your comment in regards to your stay at the Tropical Resort Langkawi We are very pleased to read that you enjoyed your stay and I have forwarded your compliments to the team. We hope to welcome you back again at the hotel soon. Best regards, Zakuwan Nyat General Manager

10/10 Excellent

Verified traveller

Stayed 14 nights in Mar 2019
Response from Zakuwan Nyat on 2 Apr 2019
Dear Guest, Thank you for your comment in regards to your stay at the Tropical Resort Langkawi We are very pleased to read that you enjoyed your stay and I have forwarded your compliments to the team. We hope to welcome you back again at the hotel soon. Best regards, Zakuwan Nyat General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was very close 😊
Stayed 4 nights in Feb 2019
Response from Zakuwan Nyat on 27 Feb 2019
Dear Guest, Thank you for your comment in regards to your stay at the Tropical Resort Langkawi. We are very pleased to read that you enjoyed your stay and I have forwarded your compliments to the team. We hope to welcome you back again at the Tropical Resort Langkawi soon. Best regards, Zakuwan Nyat General Manager

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Great hotel , very cheap , nice room if your on a budget
Stayed 4 nights in Feb 2019
Response from Zakuwan Nyat on 15 Feb 2019
Dear Gary, Thank you for your comment in regards to your stay at the Tropical Resort Langkawi. We are very pleased to read that you enjoyed your stay and I have forwarded your compliments to the team. We hope to welcome you back again at the Tropical Resort soon. Best regards, Zakuwan General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, literally 3 minute walk to beach at the back of the property. Walking distance of plenty of restaurants and bars. Staff were lovely, only area for improvement is breakfast which could have a little more choice. They also have a cute cat called Maurice!
Stayed 4 nights in Dec 2018
Response from su on 2 Jan 2019
Dear Guest Thank you for taking the time to drop us a review. We hope that you have enjoyed your stay with us and going round the island. We hope to see you again in the future. Regards, Sumaiyah.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tropical Resort
We had a very enjoyable time. The Tropical resort is a very quiet base for your holiday. The rooms are clean and comfortable, and very close to the beach. The staff are friendly and helpful The only grumbles we had were about the poor WiFi and the lack of safe in your room Also the breakfast selection was very limited
Stayed 6 nights in Dec 2018
Response from su on 31 Dec 2018
Dear guest, Thank you for your rating and we hope that you have had an enjoyable stay with us. Regards, Sumaiyah

8/10 Good

Riitta-Leena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet area
Nice stay in Tropical Resort. Location in Pantai Tengah with nearly beach in more quiet area. Helpful and friendly staff. Dinner in restaurant was tasty. Breakfast good have had more options to choose from. Spa next door recommended.
Stayed 3 nights in Nov 2018
Response from su on 26 Nov 2018
Dear Ritta, Thank you for taking the time to drop us a review. We hope that you have enjoyed your stay with us and going round the island. We hope to see you again in the future. Regards, sumaiyah.

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2018
Response from Mimi on 23 Oct 2018
Dear guest, Thank you for your rating and we hope that you have had an enjoyable stay with us. Regards, MImi

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
The place felt like home. Very welcoming and helpful staff!
Stayed 5 nights in Sep 2018
Response from Mimi on 9 Oct 2018
Dear Leah, Thank you for your review. We hope that you both have arrived home safely. We look forward to welcome you again in the future. Kind regards, Mimi

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, quiet and relaxing. Highly recommended. Will stay there again next visit. Insyaa'Allah.
Stayed 3 nights in Aug 2018
Response from su on 24 Aug 2018
Dear Guest, Thank you for spending the holidays with us and we look forward to see you again in the future. Regards, Sumaiyah

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Langkawi Island trip
The location is very good , close to the beach , maybe a 2 min walk......or less ! Clean pool , breakfast was very good , and the staff were extra helpful .... If back on Langkawi I would stay here again .... rooms were just large enough, and Everything worked well ....a/c , tv , hot water, mini fridge .....
Stayed 3 nights in Jul 2018
Response from su on 24 Jul 2018
Dear Jeff, Thanks for staying with us. We appreciate your feedback! Regards, Sumaiyah.

8/10 Good

Carmelo&Karen, Perth, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tropical Oasis.
Great Location with friendly staff. Breakfast was more than adequate with changes each day. The pool was refreshing & clean. Rooms were well maintained with an excellent bathroom. Hard to fault at this price. Beach is 100 metres away with restaurants, car hire & mini mart within walking distance. We would come back again.
Stayed 12 nights in Jun 2018
Response from Mimi on 16 Jul 2018
Dear Carmelo & Karen, Thank you for spending the holidays with us and we look forward to see you again in the future. Regards, Mimi

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed 1 night. Breakfast was good, man in restaurant very helpful.
Stayed 1 night in Jun 2018
Response from su on 9 Jun 2018
Dear Guest, Thanks for staying with us. We appreciate your feedback! Regards Sumaiyah.

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise on Earth
I am not sure if I should be telling you all about just how wonderful this place really is....after all part of its magic is that it is an oasis in Langkawi and that's how i would like to keep it!!! However, let's just say amongst all the properties we visited and especially compared to downtown Cenang Beach Tropical Resort really is a beautiful, laid back haven. Why? Firstly the bungalows setting is gorgeous, our bungalow was set back just a bit from the pool and the reception area which meant that it was quieter and more private. The facilities are fine for what you would expect with a very good fridge and aircon. The pool area is beautiful and it is hilarious to watch the monkeys steal the mangoes from the beach side trees and then clamber about eating their stolen fruit in the high trees shading the pool area. The beach is a two minute walk through shaded trees and whilst not the most exciting beach is perfect for families and people who just want to chill in the warm, tropical waters! The Melayu Restaurant attached is OK but the big plus is the area itself having one of the best 'Duty Free' booze shops opposite and four of the great restaurants on the island within easy walking distance. Overall we came for 4 days and stayed 10....PERFECT!!
Response from su on 1 May 2018
Dear Guest, Thank you for your quick review. It was our pleasure to have you with us. We look forward to see you again in the future. Kind regards, Sumaiyah.

6/10 Okay

Bryan, Uk

Liked: Staff & service
Not a bad place to stay. Within easy walking distance of Nice beach. Nice pool. Not too close to main bar street so not too noisy.
Stayed 7 nights in Mar 2018
Response from su on 18 Apr 2018
Dear Guest, Thank you for your quick review. It was our pleasure to have you with us. We look forward to see you again in the future. Kind regards, Sumaiyah.

8/10 Good

BristolTravel , UK

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely pool and greenery but a little outdated
This is a great place to come to relax. Lovely pool area and greenery and not many guests. A short stroll to the beach but beware of the stray dogs at dawn/dusk. Pantai Tengah is a quiet place and there are some restaurants are a short walk away but away from the action of Cenang
Stayed 3 nights in Mar 2018
Response from su on 7 May 2018
Dear Guest, Thank you for your review, we are glad that you have enjoyed your stay with us. Regards, Sumaiyah

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice simple place a few metres from the beach
Tropical resort is a simple place, so don't expect luxury accommodation, but it is very good value for money if you look for a place next to the beach. The rooms are simple and functional, each room has its own little patio area with a table. The pool looked clean, although I didn't use it. The beach is literally a 2 mins walk and the beach is wonderful, but unfortunately, there is nothing on the beach, i.e. no sun loungers, no umbrellas etc. So basically if you don't bring your own umbrella, you are roasting in the sun. My suggestion for the resort would be to put up a few sun loungers on the beach and invest in a few umbrellas. Staff are very friendly and helpful and the place is clean and well looked after, although the furniture is quite old. Summary: good value for money place for a few nights next to the beach, but be prepared to bring your won umbrella if you want to spend time on the beach.
Stayed 3 nights in Mar 2018
Response from Mimi on 25 Mar 2018
Dear guests, Thank you for taking the time to drop us a review. We value your feedback. In regards to the umbrellas & sun loungers on the beach, you can rent them from the watersports at the beach for a minimal fee. Nevertheless, we hope that you have enjoyed your time in Langkawi and we hope to see you again in the future. Kind regards, Mimi Zainol

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem of a hotel close to the beach
Very nice small hotel , friendly staff. Close to a lovely beach and a nice swimming pool to cool off . Would definitely recommend this hotel. Lots of good restaurants to choose from close to the hotel , all within walking distance
Response from Mimi on 7 Mar 2018
Dear Debra, Thank you for taking the time to drop us a review, We hope that you have had an enjoyable holidays and we look forward to see you again in the future. Kind regards, Mimi Zainol

8/10 Good

june, singapore

Liked: Cleanliness, staff & service, room comfort
Quiet n comfortable
The hotel is in a very good location . Near to cafes n restaurants and yet not noisy . Overall it is worth the price we paid for .
Stayed 2 nights in Jan 2018
Response from Mimi on 11 Feb 2018
Dear June, Thank you for your review. We look forward to welcoming you back in the near future. Regards, Mimi Zainol

10/10 Excellent

Zsuzsanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic, perfect
Stayed 13 nights in Jan 2018
Response from Mimi on 11 Feb 2018
Dear Zsuzsanna, Thank you for spending your holidays with us. We hope that you have arrived your next destination safely. It was our pleasure to host you and we look forward to welcome you back next year. Lots of love form all of us, Mimi & Team

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent a relaxing time
I enjoyed the stay very much, the breakfast buffet was awesome, the location close to the quiet Pantai Tengah beach was exactly what I needed, the lively Cenang Beach is in walking distance. My room was facing the beach side, however there are about 100 meters of "Jungle" between the room and beach. It had a nice veranda with two chairs and table to chill outside, just remember to get mosquito spray e.g. in the nearby supermarket. The room and shower where clean. WiFi didn't work so well at times.
Stayed 3 nights in Dec 2017
Response from Mimi on 13 Jan 2018
Dear Rolf, Thank you for your heartwarming review. And we are glad that you had an enjoyable stay with us. Yes, mosquito spray would come handy ... in this tropical climate. We look forward to welcoming you again in the near future. Kind regards, Mimi Zainol

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and value for money. Walking distance to beach too.
Stayed 4 nights in Dec 2017
Response from Mimi on 12 Dec 2017
Dear guest, Thank you for your feedback. We hope that you have enjoyed your stay with us. We look forward to welcome you again in the future. Kind regards, Mimi Zainol

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven
Best choice for us, pool view and very quiet but service second to none.
Stayed 6 nights in Nov 2017
Dear Stuart, Thank you for your rating and review. We work hard to ensure all our guests have a pleasant stay. And it was our pleasure to serve you. We look forward to your visit again in the future. Regards, Mimi

8/10 Good

Deb, Busselton WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but charming resort
We stayed 10 nights at the Tropical Resort. We picked the resort as it was out of the hustle and bustle of Cenang but still close enough that we could walk if we needed to. It was only a 5-10 min walk and we often walked up there for dinner each night. Breakfast at the resort was nice each morning. The restaurant was good for dinner too. Good prices as well. The rooms were spacious and cleaned each day. Pool area nice and it's just a few minutes walk to the beach. Thoroughly enjoyed our stay and would highly recommend Tropical Resort.
Stayed 10 nights in Sep 2017
Response from Mimi on 20 Nov 2017
Dear Deb, Thank you for staying with us. It was our pleasure to serve you and we are much delightful that you have had a good time .... We hope to see you again in the future. Regards, Mimi

10/10 Excellent

Frank, Oxfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms with good facilities
The cabins are comfortable and have a table with chairs outside. Cleaners took away the empty bottles for you if you left them on the table outside. The complex is near some jungle where you can see and hear some tropical birds and (if you are lucky) monkeys. Beach is indeed less than a 2 minute walk, but it isn't the part of the beach where a lot is happening. Not (m)any bars or sunbeds etc -- for that you have to walk to the part of the beach behind the cliff. This is not a problem, just something to be aware of. The water in the pool is not that cold, but then again that is the case almost everywhere in Malaysia. You don't pay tax on this island so drinks are somewhat cheaper as a result. There is a tax-free shop on the other side of the road of the tropical resort, don't forget take your passport on your fist visit.
Stayed 4 nights in Jul 2017
Response from Mimi on 4 Sept 2017
Dear Frank, It was a pleasure having you with us. We apologize for any setbacks during your stay with us. We have alerted the food and beverage team on the breakfast hours as mentioned. However, thank you for staying with us and we look forward to welcome you again in the future. Best regards, Mimi Zainol Manager

10/10 Excellent

Sally, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach and convenient for restaurants
We spent a week in Langkawi and Tropical Resort was a good place to stay on the island, close to the quieter beach, but close enough to Pentai Cenang to give lots of choice of restaurants and shops. We enjoyed both the beach and the different trips to the Sky Bridge and a couple of fantastic trips in the Mangrove river and a night walk in the jungle. The swimming pool in the hotel was a good plus as well.
Stayed 7 nights in Aug 2017

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab place to relax and explore
This place is absolutely fine as a base. It's not 5* but then again it's not 2* either. It does exactly what it states it is: what you see is what you get. We had a fantastic stay here and would definitely recommend it. It's clean and tidy, the shower works, you have somewhere to hang wet clothes, you have a veranda. Our veranda was looking out to the sea and he beach. It's a 2 minute slow walk to the beach, quicker if your more active than me. It has air con and a ceiling fan. There is no safe in the room, I would say that is the only negative.
Stayed 7 nights in Aug 2017

8/10 Good

Geoff B, Cambridge NZ

Liked: Cleanliness, staff & service, room comfort
Clean tidy and good location, reasonable value for money
Stayed 7 nights in Jul 2017
Response from Mimi on 9 Aug 2017
Dear Geoff, Thank you for taking the time to leave us a review. First and foremost, we would to apologize for the setback and hope that you have had an enjoyable time in Langkawi. We have taken note on the breakfast spread and I am personally looking into this issue seriously. We are in the midst of changing few menus this couple of weeks. However, we hope that you have arrived your next destination safely and we look forward to see you again in the future. Kind regards, Mimi Zainol Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Good location and more relaxing away from the main beach. Breakfast choices were poor but the evening meals in the restaurant were delicious and inexpensive. The beef rendang was exceptional.
Stayed 6 nights in Jul 2017
Response from Mimi on 10 Aug 2017
Dear guests, Thank you for taking the time to send us a review. We would like to apologize for the setbacks during your stay with us. I'm personally looking into the breakfast issue and tweaking new menus. However, we are much delighted that you enjoyed our evening meals and popular beef rendang. We hoped that you have arrived home safely with lots of fond memories of Langkawi. We look forward to see you again in the future. Kind regards, Mimi Zainol Manager

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location but... Read on...
I stayed in Tropical Resort for 5 nights. They have very friendly staff, trying their best to answer all your questions. They even extend the check-out time up to 2pm. For their service, I give a thumbs up. Location of the hotel is superb, near to the beach, eateries, spa and many more. The only problem with the hotel is cleanliness. The shower room drainage is choked and nothing has been done after several days of feedback. Can you imagine your feet is never clean each time after taking a shower? Nonetheless, the most terrifying experience is my last night in the hotel. Middle of the night, I felt tickling on my arm, woke up found nothing. Second time, felt the tickling On my face area, and woke up and found nothing. Feeling unease, I woke up and went to bathroom, and return and found this long leggy creature on the bed... I'm not afraid of roaches, but sleeping with them is another thing. For those planning to stay in Tropical Resort, avoid room S3, though it's just next to the pool. Don't envy them.
Stayed 5 nights in Jul 2017
Dear Patricia, Please accept our apologies for the setbacks during your stay with us. We tried our very best to ensure that you had a pleasant stay from day 1. Our housekeeping team change your sheets and towels daily on your requests compared to other guests who only had their room service except for long term guests. I have also personally approached you every morning to check if everything is okay. And had maintenance team over to your room twice for the chocked toilet. Perhaps in the future, you should find accommodation that meets your needs and expectations. Kind regards, Mimi Zainol Manager

10/10 Excellent

Calvyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing resort
Great place to relax, good pool and handy to the beach and restaurants.
Stayed 7 nights in Jul 2017
Dear Calvyn, Thank you for the taking the time to drop us a review. We are much delighted that you had a relaxing time with us. We look forward to welcome you again in the future. Kind regards, Mimi Zainol Manager

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2017
Dear Linda, Thank you for rating us and we hope that you have enjoyed your stay with us. We look forward to welcome you again in the future. Kind regards, Mimi Zainol Manager

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
This was our second stay at the Tropical Resort and we enjoyed it even more than the first. Since we stayed the first time the bathrooms have been upgraded and the simple but adequate breakfast has moved to the Melayu restaurant. This would have to be the best value accommodation in Pantai Tengah!
Stayed 21 nights in Jun 2017
Dear John, Thank you for sharing your experience and we are glad that you have enjoyed your stay even more this time. We hope that you have reached your next destination safely with all the memories at Tropical Resort Langkawi. We look forward to welcome you again in the future with more surprises! ;)) Kind regards, Mimi & Team Tropical Resort

8/10 Good

Kin Y, Spore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Quiet Resort
A quiet resort located a fine beach with less crowded beach goers. The room size was ok with a great bathroom ( no bath tub ). A decent pool allowed us to rest n swim. Thumbs up
Stayed 2 nights in Jul 2017
Response from Mimi on 6 Aug 2017
Dear Kin Y, We thank you for taking the time to send a review and photos. And we are glad that you enjoyed a quiet and less crowded place. We hope to welcome you again in the future. Kind regards, Mimi Zainol Manager

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Needs a make over
not too bad
Stayed 5 nights in Jun 2017