Outdoor pool

Reviews of The Smith House

3.5 out of 5
The Smith House
Lot 297, Bandar Padang Mastirat, Langkawi, Kedah

Reviews

9.4

Exceptional

Rating 10 - Excellent. 262 out of 375 reviews" "
Rating 8 - Good. 96 out of 375 reviews" "
Rating 6 - Okay. 15 out of 375 reviews" "
Rating 4 - Poor. 1 out of 375 reviews" "
Rating 2 - Terrible. 1 out of 375 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited things to do around the area, but location is good (airport is about a 15-20min walk away). Room was clean and service was excellent, always with a smile.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Pattarapong, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities
It is the best deal for me. The property located closed to the airport and in the middle of attractions. So, you can have a bike to visit those beautiful places easily. The single room I got was compact with what I need. The property, room, pool are very well maintained. The breakfast was nice. Finally, staffs are helpful and kind. I'll definitely come back!
Stayed 2 nights in Sep 2023

10/10 Excellent

Martin, Newton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay away from all the late evening noise. Just a few miles, 10 minutes from the main shopping, eating areas and beaches. Great staff, great food, great price = wonderful stay.
Stayed 3 nights in Aug 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Sharon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed our last night in Langkawi at the Smith House since it is only 4 minutes to the airport. The room was clean, the restaurant was excellent, and the view of the sunset from the rooftop pool area was beautiful. I was afraid that it would be noisy since it was so close to the airport but we didn't hear any planes at all.
Stayed 1 night in Apr 2023

10/10 Excellent

HONG LAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very late in checking in and very early in checking out but we enjoyed our stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Yanni Jenny, SINGAPORE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mountains were great surrounding, the hotel everything was great too but the location though was close to the airport but it also offers very little activity to be done
Stayed 4 nights in Mar 2023

10/10 Excellent

Alexander

Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

ADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Overall excellent stay in this new hotel. The rooms are clean and comfortable, with a large bathroom; whilst staff were friendly and attentive. The included breakfast spread was also decent considering the price. The rooftop pool area is very nicely done up although unfortunately we did not get a chance to use the pool.
Stayed 3 nights in Oct 2022

10/10 Excellent

sri vatsa

Stayed 2 nights in Oct 2022

10/10 Excellent

Chan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The conditions of the hotel is new and well maintained. Great for its cleanliness.Staffs are friendly. Highly recommended to stay. Definitely will choose this hotel again.
Stayed 4 nights in Jun 2022

10/10 Excellent

Zainal abidin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay
Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro- The service is top notch. Breakfast is nice . Room design is modern In house parking Beside the smith there is other shops like 7 eleven , pharmacy , guardian , laundry so very convenient Cons Sound proof is very bad. I can hear clearly the conversation of the passing by ppl. Saw some dirt , hair on the bed and bathroom when I enter ( just a bit) Only 1 elevator
Stayed 2 nights in Dec 2020

10/10 Excellent

Van, Malaysia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like the property. Room is small but the bathroom very big. Mosque is located next to property and sleep was disturbed early in the morning
Stayed 1 night in Dec 2020

10/10 Excellent

AnwarRamli, Kajang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never expected that the boutique hotel like this has a wonderful treatment and comfort.. Can improve on the pillow.. Need a good one..
Stayed 1 night in Oct 2020

10/10 Excellent

Bavani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍👍👍
The best hotel services with quality and quantity. Keep up the good work. 👏👏👏
Stayed 2 nights in Sep 2020

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 1 night in Aug 2020

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was staying during the lockdown but they did the best they could.
Stayed 7 nights in Mar 2020

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
This hotel is amazing It says it’s near the airport it’s about 10/15 car ride and no noise from planes The staff were amazing Laundry change every day Short grab cab from everything
A great buffet evening
Stayed 14 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Wendy, Penang and uk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldnt fault a thing so clean, wonderful staff, excellent food . We really enjoyed our four days there and hope to go again next month.
Stayed 3 nights in Feb 2020

6/10 Okay

Gillian

Liked: Cleanliness, property conditions & facilities, room comfort
Near the airport
Long delay with check in, although apologies were given and complimentary plate of fruit. Location near airport good for us. Room and bathroom okay.
Stayed 3 nights in Feb 2020

6/10 Okay

Traveler1, Sydney

Business traveller
Disliked: Amenities
Very average. Long wait on checkin for no reason. Incompetent checkin staff. Limited below average breakfast buffet and out of the way location
Stayed 2 nights in Feb 2020

6/10 Okay

Traveler01, Sydney

Business traveller
Liked: Staff & service
Very slow check in , limited food and dining options.
Stayed 1 night in Feb 2020

10/10 Excellent

Sulaiman, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay at Smith House. Look forward to stay over there once again.
Stayed 4 nights in Feb 2020

8/10 Good

Robb, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience except for a few points. Mosquitos in the breakfast area were annoying, and the “wake up call”an hour before sunrise was unexpected. Could t quite seem to regulate the air conditioning properly either. Pool area is fabulous with great views. Rooms are modern and comfortable.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Langkawi airport. Easily accessible from all tourist location and Grab taxi drivers. Beautiful swimming pool on rooftop with mesmerizing view of mountains in background. Dont miss sunset while dipping in pool. Good breakfast with variety spread. Very friendly and courteous staff. Just make sure you dont lose spare access card as I had to pay RM 30 for it. Anyways - my mistake. Overall- awesome place and recommend to everyone.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new hotel! Luv the shower room! Spacious and comfortable beds. Towels are good quality. Friendly staffs. Breakfast is great and good variety. Location is 5 mins fr Airport and 15 mins to Telaga harbour terminal.
Stayed 1 night in Jan 2020

8/10 Good

NY, Vancouver BC, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and helpful. The room is clean. It is very close, 6 minutes drive, to the airport but you don't hear the noise from the planes. It is very convenient driving to tourist attractions.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot rave about this hotel enough. From the location, welcome, stunning zen like rooms to amazing customer service, this hotel is more like 5 star. My husband and I booked a second honeymoon and all the big so called 5 stars were fully booked as we Boole dlast minute and ,moh I'm so glad it was, as Smith House was just perfect. Staff were so hardworking, even allowed us to hire their car and gave great advice. Ample parking and local shops under the hotel makes this hotel convenient, from a bubble tea shop, laundrette (which I used) to an electronic shop. Their welcome drinks are delicious and the pool was spotless and not busy so could enjoy it. Breakfast had a variety and most mornings I was fill. Oh and it's about a two minute drive from the airport and 16 minutes to main tourist destination and cheap via grab taxi app. 5/5. If I am lucky to visit langkawi again, I am going back to Smith House.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Clean, nice and helpful staff.. Has got a 7-11 and another 24hours convenient shop Not the best location but it’s definitely a good hotel to stay in
Stayed 1 night in Nov 2019

10/10 Excellent

Manan, Hyderabad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great place to stay. You might have to travel for cenang but you will love this place. Nice top floor pool. Great service. Polite staff. Everything was perfect.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will stay again if we come back to langkawi
Clean and modern hotel, a comfortable stay for 4 nights. The staff are very friendly and nice, helped us to make reservation for restaurant and tour package. Located near airport (just 5 min drive away) and convenient to go to Cenang, cable car and Kuah town (all within 30 min drive). Overall a good stay, value for money!
Stayed 4 nights in Nov 2019

10/10 Excellent

See Leang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Sunna

Stayed 4 nights in Nov 2019

8/10 Good

myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ou can’t beat the value
First room suffere from selling noise going on in shop unit below moved to different block room which was fine
View from rooftop pool
Stayed 2 nights in Nov 2019

10/10 Excellent

Eliza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

EDWIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
We stayed for 3 nights in The Smith House. We rented a car to drive around in Langkawi. The car rental staff will wait for you outside the departure hall. Please do check thoroughly of your rented vehicles during the handover as there were many scratches from from the interior & exterior of the car. You can also purchase the local sim card in the airport. With The Wave gps app, the drive from the airport to the hotel was easy & only 5 min. The Smith Hotel was a short storey building, there were mart, pharmacy, DIY laundry shop & restaurants on the ground floor. Right at the end of the building, there is a French restaurant which serve nice French cuisine and wine. Not cheap though but can give it a try. The check in process was reasonable fast & the staffs were polite. Is a long walk to the room . The room is very small and has no space to place our luggage at all. The upkeep of the bathroom was terrible as there were toothpaste stains all over the basin's wall, disgusting! There were brown stains all over the mattress when the bedsheet was removed & changed during the housekeeping too! Their breakfast was not fabulous, same set of spreads over the 3 days we had. Hot serving section can be improved & their food was cold & salty. Free parking at the hotel & we were advised to park near the hotel entrance. Overall safety was all right though night is crowded & packed by their local in the area.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing - very friendly and helpful. The rooftop pool was lovely and the food was great. It was further to Cenang then I thought but you can get transport easily.
Stayed 6 nights in Oct 2019