Family Suite, 4 Bedrooms | Pillow-top beds, minibar, individually decorated, individually furnished

Reviews of Simfoni Resort

2.5 out of 5
Simfoni Resort
Lot 1-13, Jalan Kuah, Jl Taman Pelangi, Kelibang, Langkawi, Kedah

Reviews

6.6
Rating 10 - Excellent. 33 out of 262 reviews" "
Rating 8 - Good. 94 out of 262 reviews" "
Rating 6 - Okay. 80 out of 262 reviews" "
Rating 4 - Poor. 30 out of 262 reviews" "
Rating 2 - Terrible. 25 out of 262 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

NCH

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Don’t expect too much from this hotel. Property looks old and staffs are not friendly.
Stayed 2 nights in Jan 2020
Response from Tony on 31 Jan 2020
Hi Sir, Warmest greeting from Simfoni Resort. Thank you for choosing our hotel as your stay. We apologized for all the inconvenient causes during your stay. We take serious on this matter and we promise to improve our services. Hope to see you again on your next visit sir. Thank you.

4/10 Poor

Verified traveller

Stayed 5 nights in Dec 2019

6/10 Okay

Ng

Travelled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Kemal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pastikan dapat no booking dari expedia dahulu, kalau bole, kol tanya hotel dulu ada tak tempahan dari kita sebelum sampai, takot mereput macam aku dekat sejam lebihh depan kaunter katanya tempahan aku tak sampai ke email diorang 😂
Stayed 2 nights in Dec 2019
Response from Tony on 13 Jan 2020
Hi En Kamal, warm greetings from Simfoni Resort. Please accept our sincere appologized on the matters due to the system offline. we promise that it would never happen again in the future. Thank you for choosing Simfoni Resort as your stay.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No toiletries like toothbrush, paste etc, coffee, hair dryer supplied
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Toiletries, etc not supplied
Stayed 2 nights in Oct 2019

10/10 Excellent

Macx, Kuala Lumpur

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth it With what you paid
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room 203 :When we checked in there was no Shower Bath Towels provided and also the aircond was not functioning in which we contacted the Receptionist and they said they would raise a issue to fix. The next day morning I reminded the receptionist and she acknowledged. Breakfast was okay just don't expect fancy meals. By end of the day we returned to the room the air cond was not fixed and no cleaning of the room. Called the receptionist and a staff came to deliver fresh towels and he informed the maintenance do not work today thus air cond was not able to be fixed . He however asked for a change of room in which I believed should have done yesterday instead of today as we are checking out the following day. Quite unhappy with the service but enjoyed the place
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
Nothing special. Haven't bath room towel
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2019

10/10 Excellent

MHUSAINI, JOHOR BAHRU

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near our competition venue. Easy access. Value for money
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Decent accommodation
Stayed 3 nights in Dec 2018

10/10 Excellent

Kwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and affordable place to stay… calm and quiet surrounding
Stayed 3 nights in Dec 2018

8/10 Good

DeezooL

Liked: Cleanliness, staff & service, room comfort
Hotel is near food places and night market. Very quiet at night. No breakfast unless during booking, package explicitly stated. Room No 102. Family suite. 4 rooms with living and dining room with kitchen (2 with king size beds and 2 with queen size beds, each has wardrobe n hangars). Wardrobes are worn out. Living room is large with balcony and common toilet. Equiped with sofa set and tv but very bad signal reception and limited selection. Dining area is part of living room, equiped with dining chairs and table for 6. Kitchen is equiped with plastic jug, electric kettle, sink and cups. Kitchen also has attached toilet. Both toilets have electric water heaters but living room is broke, cannot adjust temperature. Toileteries provided are bar soap, toilet rolls and towels. Each bedroom has aircon and 2 aircon units for the largr living room space. Works very well and can get very cold. Overall, still value for money for 4 families to get together under same unit. Thank you for pleasant experience.
Stayed 3 nights in Dec 2018

2/10 Terrible

NORAANI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
feel disappointed, overall not good no towel No room room service ... NO A RECOMMENDED TO OTHERS , NO WI FI only at lobby
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are not helpful.. no room cleaning.. staff will treat customer as if we stay in the hotel for free
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Siti

Suitable for family
Stayed 3 nights in Nov 2018

8/10 Good

Zahar, Seremban

Liked: Cleanliness, staff & service, room comfort
Nice n quiet hotel, clean rooms, friendly staffs... except TV channels so bad And no cleaning on our second day stay.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2018

4/10 Poor

Manny, Singapore

Disliked: Property conditions & facilities, room comfort
NOTHING in the nearby area. Symphoni is not a "resort" as in the title. Can't swim in the nearby water- no beach. No pool. Terrible location on Langkawi island.
Stayed 5 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Room design is convenient for family.
A room with 3bed room, is very convenient for family trip. But cleanliness of the room is bad because u still can find few hair just below the pillow.... Door lock is spoiled...
Stayed 3 nights in Oct 2018

10/10 Excellent

Syafiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Sep 2018

10/10 Excellent

Kina, Trg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
We enjoying staying at simfoni...highly recommended...
Stayed 1 night in Sep 2018

6/10 Okay

Kyle, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Pros and Cons of the Hotel
Hotel is same as shown in the pic. Great space, staff service good. However, the floor is sticky, water leaking at sink, toilet water pressure is small, hardly bath and the food provided doesn't worth the money. Overall, i like the hotel. great space, great air-con, great staff service and the area is quiet.
Stayed 2 nights in Sep 2018

8/10 Good

Norazizi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

8/10 Good

Naddy, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to eatries
Staff was helpful and smiling. They allowed me to bring my bike in the hotel room. Room was spacious and reasonably clean. Downside, no coffee but they have mugs and small fridge. Towel and toiletries were provided.
Stayed 1 night in Aug 2018

4/10 Poor

Sunther, Penang

Disliked: Cleanliness, property conditions & facilities
The hotel used to be good but now horrible.
The fridge was rusty but they said will replace a new one but they just washed it. Later i asked for a new room but they decline even though there is still vacant rooms. No kettle but later replaced upon asked. The room door must be pulled hard to close.
Stayed 2 nights in Jun 2018

8/10 Good

Zainol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

SITI HABSAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome..
Nice place to stay..
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tengku Alhizan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet memories
Very good & comfort
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2018

8/10 Good

YUSARI

Liked: Cleanliness, staff & service, room comfort
My experience night stay in Simfoni Resort
Good experience stay at Simfoni resort
Stayed 1 night in Dec 2017

2/10 Terrible

Iskandar, johor bahru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worse hotel
Very bad room condition, we stay there for 3night never change towel at all and Room also never clean all. Very bad Black stain at face wash basin, management better do something on this issues.
Stayed 3 nights in Dec 2017

10/10 Excellent

Ema, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel . Close to Jetty , HIG & Idaman Suri
Breakfast very delicious. Big room..nearby to HIG & Idaman Suri also 25 min to Pantai Cenang
Stayed 2 nights in Dec 2017

8/10 Good

farah, malaysia

Liked: Staff & service, room comfort
Nice hotel
Convinient hotel. Suite for those who bring family.
Stayed 3 nights in Nov 2017

6/10 Okay

Tan

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2017

6/10 Okay

DESMOND, MALAYSIA

Liked: Staff & service
Disliked: Property conditions & facilities
CHEAP / BUDGET STAY RESORT
THE RESORT CURRENTLY ON RENOVATION , SO ALL THE CONDITION NOT RUNNING SMOOTH NOW
Stayed 2 nights in May 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not so good because of few reasons outlined below; 1) When we entered the house, there was a bad smell in the house. The pillow is so uncomfortable n flat. 2) The sofa is not comfortable enough, and very limited choices of tv channel being offered by them. 3) The mattress is very hard n the squeaky sound is very very loud. 4) Even the door also produced very loud squeaky sound. 5) The wardrobe is malfunction and the toilet is really looks cheap. Even the water heater spray holder is loose. 6) The area outside of the hotel is dirty and dusty maybe due to the construction that is going on at the surrounding areas. 7) But receptionist staffs were very helpful . Kudos to them

8/10 Good

Maya, Jacobs

Liked: Staff & service, room comfort
Good air-conditioning atmosphere.
It was a pleasant 2 nights stay here. However, the towels should be prepared in the bedroom instead having us to ring the housekeeping to ask for towels which we thought at first was charged since there was a price list on the receptionist counter. I didn't subscribed for breakfast, but the manager gave us free breakfast on our last day. Wi-Fi service is good. Parking area is good. Peaceful surrounding and far from vehicles noises on thw road.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Room was nice n comfortable for staying

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

LF, Selangor, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above average
Staffs are very helpful and nice. I stayed in the deluxe suite with 3 bedrooms, air cons are cold enough, and cleanliness was above expectations. However, the wifi provided required username and password which it only can be use once. (We have to keep ask for extra different username and password.

8/10 Good

Ahmad, Johor Bahru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unexpected about the quality is above the price... Good job management...

6/10 Okay

Diane

Liked: Cleanliness
Appartment was tired. Carpet on floor was dirty. No cutlery/crockery other than mugs. Needs to be updated but you get what you pay for.

6/10 Okay

Dan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No beach near the hotel
staff at the reception was friendly, but very difficult to get a microwave or a tablespoon. room cleaning was only about removing the trash, no changing of sheets, no cleaning of the bathroom or kitchen.