Bar (on property)

Reviews of Hotel Restaurant Anker

3 out of 5
Hotel Restaurant Anker
Pilatusstrasse 36, Lucerne

Reviews

9.2

Wonderful

Rating 10 - Excellent. 337 out of 514 reviews" "
Rating 8 - Good. 146 out of 514 reviews" "
Rating 6 - Okay. 22 out of 514 reviews" "
Rating 4 - Poor. 6 out of 514 reviews" "
Rating 2 - Terrible. 3 out of 514 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

YOUNG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No A/C in the building. It was probably okay before. For me, it was a bit painful as I stayed while the temp reached to 35 Celsius degree. Otherwise, I like this property!

10/10 Excellent

Emilia, Jakarta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It a nice hotel in a very strategic location. Super close to a bus stop and a walking distance the chapel bridge. The reception was very friendly, they made us feel welcome. The room was spacious, though the bathroom is smaller and doesn’t have a tub. Our room was spacious, we were so happy with the size. Though i wish the plcae a bigger carpet, i’m it’ll make the room look even more nicer.
Stayed 2 nights in Feb 2024

10/10 Excellent

jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and helpful staff great location near train station. Excellent restaurant. Only minus was street noise on weekends stayed for 9 days in february
Stayed 9 nights in Feb 2024

10/10 Excellent

Mikayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that this property was in a central location to most things. We could walk pretty much everywhere and if we didn’t, we’d hop on the bus with our free bus passes provided by the hotel. The hotel was very clean and the views from the room were absolutely beautiful. We had a perfect view of Mt. Piatus from our window. Breakfast served every morning was fresh and delicious. We didn’t try dinner, but the drinks made were also very good. Overall, this property was super pretty, clean and conveniently located.

10/10 Excellent

Doel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, colorful, trendy vibe and decor. Friendly staff. Excellent location near the river and a short walk from the historic church, shopping and the old wooden bridge Kapellbruecke. Comfortable beds. Clean rooms. Only minus was that mini bar fridge was not included in some rooms. Included breakfast was excellent.
Stayed 2 nights in Sep 2023

10/10 Excellent

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have a balcony in order to relax and drink outside after supper.
Stayed 1 night in Oct 2023

10/10 Excellent

Shirley

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Walking distance from train
Stayed 4 nights in Oct 2023

10/10 Excellent

Lily

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Anker! The breakfast was amazing, the drinks were great, the hotel has a lot of character, and we loved that they allow pets. We would definitely stay here again!
Stayed 2 nights in Oct 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, good breakfast and dinner, convenient location, friendly and helpful staff
Stayed 2 nights in Oct 2023

10/10 Excellent

Janey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay ❤️ We had the best time for my Birthday and our 36th Anniversary. Staff were the best . Super helpful. So close to train and boats . It sure made getting around Switzerland 🇨🇭 super easy. We diffinelty would go back.
Stayed 13 nights in Oct 2023

10/10 Excellent

John, Marietta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere. Great staff. Enjoyed our stay very much
Stayed 2 nights in Oct 2023

10/10 Excellent

Uri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
A lovely stay
Stayed 4 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Liza

Travelled with partner
Fantastic service and very friendly and helpful staff that went out of their way to make our stay special. Excellent location in the old town.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Andrew

Stayed 1 night in Aug 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Funky/modern re-envisioning of a grand hotel
We had a lovely if short stay. The hotel was comfortable, open, and restful. The restaurant's breakfast buffet was amazing, and made us sorry we hadn't eaten there for dinner!
Stayed 1 night in Jul 2023

10/10 Excellent

Joonseok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
I spent 2 nights here and would have stayed longer if my itinerary had allowed. This is not a fancy hotel but it has a cool and simple vibe, my room was small but very well designed and comfortable, the staff are excellent, the breakfast is included and very generous and the location is unbeatable - all at reasonable prices. I particularly liked the small and funky public seating area on the third floor where I could sit comfortably and read my book or watch videos; vibrant velour chairs with ottomans to rest your feet and bright little tables. The restaurant was also very good. If you are looking for a place to stay in Lucerne, check this out.
Stayed 2 nights in Jul 2023

10/10 Excellent

Fengqi

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, great location, very friendly staff
Stayed 1 night in Jul 2023

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has character and is very comfortable!
Stayed 2 nights in Jul 2023

6/10 Okay

Helen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Looks lovely and quirky from reception and bar area., We paid for a superior suite but when walking in it had a unpleasant odour.The rug was very dirty and the pillows smelt.
Stayed 2 nights in Jul 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a winner
Great location only a short walk into town. A fantastic breakfast as well. Friendly and helpful staff at the desk. They have everything you need but you have to ask
Stayed 5 nights in Jun 2023

10/10 Excellent

Swapnil

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice and would love to visit again
Stayed 3 nights in May 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this unique boutique hotel! Comfortable, clean, nice people, good convenient area, easily walkable from the train station. Very delicious treat left on our bed upon arrival. I judge a hotel by the shower…is the water very hot, does it trickle or stream, things like that. This hotel had a great shower! There was no air conditioner, but we were fine in early June. Very good breakfast as well.
Stayed 2 nights in Jun 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious hotel and closes to lots of key areas while quiet on its own location. Highly recommended.

10/10 Excellent

MUSTAFA AL

Travelled with family
Amazingly located

8/10 Good

Gayle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Hiresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. I thought the staff were very attentive to my wife's and my needs throughout the visit. The hotel itself reflects a very unique experience, with a beautiful and authentic souvenir section and a very cool bathroom set up in the basement. For me what set the hotel apartment was the staff. I would like to give extra special mentions to Antonia, Alessia, Joshua and (I hope I got this right) Linda/Lydia. They were very approachable and responsive to all our questions, never rushing us. They gave great tips/recommendations.
Stayed 4 nights in Apr 2023

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful local stay❣️
Hotel and rooms were exactly (if not better) than pictured. Very roomy and modernly decorated, yet it mixed perfectly with the old and elegant bones of the original building. Location was perfect for walking in any direction. I would stay here again❣️
Stayed 2 nights in Apr 2023

10/10 Excellent

Xavier

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great hotel! Will be back.
Stayed 1 night in Apr 2023

10/10 Excellent

Marc

Stayed 2 nights in Mar 2023

6/10 Okay

Marica

Travelled with family
Liked: Cleanliness, staff & service
The room was nice but no American channels & the room had a smell.
Stayed 2 nights in Mar 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Restaurant Anker is conveniently located a short walking distance of 8-10mins from Luzern Main station. Stayed a night here and it was a pleasant experience. I arrived at the hotel in the morning and was allowed to leave my luggages there and check in later while I leave to explore the town. The aesthetics of the hotel are as illustrated in the pictures, artistic vibes. One lacking factor would probably be the amenities offered in the room, perhaps a mini fridge, toothbrush sort of amenities could be part of the stay? My stay was during the early spring/end winter season, so I wasn't too particular on the air conditioning features. Opening the window does the job for a cool breeze. Should you have any issues, the hotel staff should be able to assist. Otherwise, all else was satisfactory! The hotel breakfast was lovely, and of course the restaurant was not in the least lacking. Would definitely recommend this place for its affordability and location. I'd say a 4.5/5!
Stayed 1 night in Mar 2023

10/10 Excellent

Jenna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, good location and good food
Stayed 2 nights in Mar 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay there again
I travel constantly and this has been one of my favourite hotels. Everything about it was great and I recommend it unreservedly.
Stayed 1 night in Jan 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with the quietest rooms or pods! The best 3 nights sleep ive had for years and on a nmain road. Helpfull staff and great breakfast.
Stayed 3 nights in Dec 2022

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Carmelita

8/10 Good

Leung Chu Bonnie

Stayed 3 nights in Oct 2022

8/10 Good

Joanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is only a few minures walk ftom the bahnhof. We arrived late so contacted the hotrl to let them know it would be bearly midnight when we checked in. The reception desk closes at 11pm but they said they woukd stay open to check us in. We had 3 single rooms which were clean, comfortable and a little quirky. The bathroom is at the side of the bedroom but not a separate room. The shower worked well and the bathroom facilities were good. There was a waist high unit that degined the separation of the two zones and a curtsin above it if you required it. We enjoyed our stay and my 82 year old father was also happy with the hotel.
Stayed 2 nights in Oct 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous location, room, service, food!!
A wonderful experience! The hotel is a beautiful balance of modern and historic. Only minutes walking from the Main train station and a couple of blocks from Old Town, the hotel is perfectly positioned to explore the city. Well appointed rooms that were extremely quiet even though the hotel is on a busy corner. An excellent breakfast awaits you in the morning and even bicycles are available for you to enjoy. Thoroughly enjoyed our stay at Hotel Anker.
Stayed 4 nights in Oct 2022

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent! Very much enjoyed my stay and would stay again.
Stayed 2 nights in Oct 2022

2/10 Terrible

Chunai

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2022

8/10 Good

Eduardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was great. Room too small, no place to lay down my full size luggage other than on top of the bed. This made the experience a little uncomfortable. I understand this is Switzerland and square meters are expensive downtown in any mayor city but there most be better ways to use the available space.
Stayed 1 night in Sep 2022

10/10 Excellent

Sharon, Metuchen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel far exceeded my expectations. The breakfast was lovely and well worth it. The lounge was wonderful in the evening.
Stayed 3 nights in Sep 2022

10/10 Excellent

Yelena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, with very modern design. Restaurant had excellent food.
Stayed 2 nights in Sep 2022