Three-Bedroom House With Garden View | Minibar, in-room safe, desk, iron/ironing board

Reviews of Kuta Ardenia Residence

Kuta Ardenia Residence
Jl. Kubu Anyar no. 28, Kuta, Bali

Reviews

7.4

Good

Rating 10 - Excellent. 12 out of 46 reviews" "
Rating 8 - Good. 18 out of 46 reviews" "
Rating 6 - Okay. 9 out of 46 reviews" "
Rating 4 - Poor. 3 out of 46 reviews" "
Rating 2 - Terrible. 4 out of 46 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

L

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The property was in a great location, next to conveniences store and the ATM, the cleanliness was not as impressive as what I was expected as there are some stans on a specific area. Rather then that everything else was great, the staffs are really friendly and helpful.
Stayed 10 nights in Jan 2020
Response from Neny on 27 Jan 2020
Dear Value Guest, Greeting from Kuta Ardenia Residence... Thank you for your stay with us at Kuta Ardenia Residence. We will improve again our service for the next future. Please share or informed to your family , your friends about your saty at Kuta ardenia Residence. Thank you and looking forward to welcoming you again at Kuta Ardenia residence.. Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Neny on 23 Dec 2019
Dear Value guest, Thank you for your stay with us. Will improved again our mutual service for the next future. Looking forward to welcoming you at Kuta Ardenia Residence ..

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was not what was expected from the photos and lacked many things.
Stayed 1 night in Oct 2019
Response from Neny on 23 Oct 2019
Dear Partner, Thank you for your stay with us. We are sorry about your stay here. We will improved our service and will maintenance again all of our equipment and our villa. Thank you and looking forward to welcoming you again at Kuta Ardenia Residence. Regards,

2/10 Terrible

Neil, Perth

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was great, but the villa was in desperate need of a through cleaning, painting and upkeep. They are doing the bare minimum to get by.
Stayed 5 nights in Sep 2019
Response from Neny on 8 Oct 2019
Dear Mr. Neil, Greeting from Kuta Ardenia Residence. Thank you very much for your stay with us. We will try to improve our service for our client directly. Please do not hesitate to come again for the next holiday. Thank you and have a good day. Regards,

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and good staff, close to everything, we njoyed our stay
Stayed 5 nights in Aug 2019
Response from Neny on 4 Sept 2019
Dear Value guest, Thank you for your review, we will improve our service to the next future. Look forward to having your reservation next holiday. Regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nothing around hotel, tried ringing reception, security and restaurant to get assistance and no one answering, had to walk down to reception to get towels.
Stayed 1 night in May 2019
Response from Neny on 26 May 2019
Dear Value guest, Thank you for your stay with us. We are sorry for that and we try to improve our service for more better the next future. Looking forward to having you reservation again. Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I jave a family of five so finding 1 place we can all stay together is a challenge. This place had 2 king beds and 2 doubles, i think a few of the couches pull out too. Its 3 levels with full kitchen and dining area, living room and more on the first level. second level had 3 bedrooms each with full bathroom and a bonus area. The third floor had a couch and 2 balconies. There is a private garage at each appartment. Staff was helpful and spoke good english. The restaurant had good food also. We stayed at many places on our trip to Bali as we like to see everything we can. This was by far the nicest accommodations we had.
Stayed 2 nights in May 2019
Response from Neny on 6 May 2019
Dear Value Guest, Greeting from Kuta Ardenia Residence... Thank you very much for your review and thank you for your stay with us at Kuta Ardenia Residence... We would like to improve our service for the next future. Thank you and looking forward to having your next reservation . Regards,

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The villa was very disappointing was nothing like the photos at all there wore planks of wood around the pool that wore lifting up and very unstable where my 2 year old niece keeped falling over. The main pool villa pool was very dirty and slimy When leaving the villa the stuff members wore very interrogating when we wore leaving The breakfast menu was very average and not very much to choose from waited like an hour for food to be sent to Are room and wasn’t the best
Stayed 6 nights in Apr 2019
Response from Neny on 17 Apr 2019
Dear Value Guest, Greeting from Kuta Ardenia Residence... Thank you for your stay and we are sorry that during your stay , we can't serviced you well. But we will try to improved our serviced and try to do the best for our customer. Once again , thank you and look forward to welcoming you again on the next future. Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable villa with good air conditioning. Friendly, helpful staff.
Stayed 5 nights in Jan 2019
Response from Kuta Ardenia Residence on 8 Feb 2019
Dear Customer, Thank you for your stay with us. We try to served our guest for the safety and kindness. We will improve our service for the next future. Looking forward to welcoming you again a Kuta Ardenia Residence.. Regards

6/10 Okay

Verified traveller

Liked: Staff & service
Nice facilities. Simple rooms with small pool. Restaurant and breakfast was of low standard. Some maintenance required in rooms especially around pool.

6/10 Okay

aprilia, New York

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The front desk people weren't nice at all. The hotel is for 9 people, according to hotels.com, but she said only for 6 and I have to pay extra for 9 people.

4/10 Poor

budiawan, soerabaja

Disliked: Staff & service, property conditions & facilities, room comfort
there is kitchen but no kitchen equipment. the ac in one of there bed room is broken. there is no hot water in shower / bathroom in this villa/house unit.

6/10 Okay

Verified traveller

Average hotel
Ok, average stay with average environment

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying
Not bad, good service

6/10 Okay

Peter

Disliked: Staff & service

8/10 Good

Kelvin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth to stay for a relax trip.
Worth for stay if you wanted to stay in a villa. But if you are more interested in shopping don't recommend to stay here. As the location is not good. Overall everything is fine.
Dear Kelvin, thank you for your recent stay with us and for your feedback on our location. For our guest convenience, our staff is ready to order a taxi to drop you for shopping or sightseeing. Any sightseeing tour also can be booked through our Front Desk Staff. Looking forward to having you as our guest in the future. Regards,

6/10 Okay

Liana, Singapore

Liked: Cleanliness, room comfort
Convenience
The villa's great for families (3 bedrooms & pool). However, the distance to Kuta beach is rather far. We had a driver and it seems it takes about 10mins to drive from the Discovery Mall to the residence. I am guessing that on foot it would be a distance. The breakfast was OK and there is a convenience shop just outside the residence.

8/10 Good

Lee, Kuala Lumpur

Liked: Property conditions & facilities, room comfort
The hse is nice but not the hse keeper
Breakfast almost the same everyday WiFi can't connect most of the time Hse keeper did not replace tissue,towel...

2/10 Terrible

Joni, Perth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
looks impressive but...
Awful stay ever in Bali. Not recommended for a leisure trip. Very low maintenance apartment : rain enters, no coffee refills, one of the air-conditioner buzzes at night and no one follows up. We will never come back again.

8/10 Good

Gaurav, Calcutta, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a family get together
Visited with family , the bungalows are huge but its almost a 15 minutes walk to the beach !! The pools are small but the staff is very friendly and very helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, good for bigger crowd
Friendly staff, yummy free breakfast, location superb -> near to kuta area.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Not far away from beach
We were only there for 1 night so was fine, but smelt a bit. Couldn't really walk to anything.

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Friendly and helpful staff Spacious and well furnished rooms Loved it

8/10 Good

lisa, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 10-15 min walk to get to Kuta beach
Overall, it's a nice place. Its clean and spacious. We were in number 15 with the pool, near the front, which I thought may have had a road noise issue but I was completely wrong. Saying that the timer for the fountain needs adjusting as it runs ALL night and is so loud. The staff are really polite and the little shop next to the foyer has everything you might need. The lady serving in there is a real asset so cheerful and friendly asking the kids what they got up to each day when they popped in. The breakfast was very disappointing though. Its not buffet style and what they serve you does not set you up for the day. We had the american breakfast but an american (think large portions) is certainly not! No baked beans or hash browns as advertised, we got several hot chips (fries) instead but thats a contradiction in terms as they were anything but hot. One slice of tomato and a chipolata sausage cut into three. I think they used one small mushroom between the 6 of us, very thinly sliced. The toast was almost cold when it arrived. Coffee and tea were fine as were the assorted fruit juices but have them without ice as the are much tastier. We wanted to walk around, not do taxis so being a stones throw from waterbom we thought was ideal but you had to walk along the roadside and through what looks like a derelict street (next to bubba gump) to get to kuta main street which is not for the faint hearted or people with younger kids....But our teenagers revelled in it.

10/10 Excellent

sam, west yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe, clean place to stay
The villas are large and air conditioned. Fabulous dip pools in the garden, excellent security. You feel safe. The staff were kind and helpful. It's a bit out the way from Kuta but only a £2.50 taxi ride. Always agree your fair before going anywhere. The bali people are very nice and will chat away with you. The breakfast is well presented, expect local food, not English breakfast. The pool on the complex is nice and relaxing. Keep all valuables in the safe
Dip pool

10/10 Excellent

sam, west yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe, clean place to stay
The villas are large and air conditioned. Fabulous dip pools in the garden, excellent security. You feel safe. The staff were kind and helpful. It's a bit out the way from Kuta but only a £2.50 taxi ride. Always agree your fair before going anywhere. The bali people are very nice and will chat away with you. The breakfast is well presented, expect local food, not English breakfast. The pool on the complex is nice and relaxing. Keep all valuables in the safe
Dip pool

8/10 Good

Andy, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for big group
We are having a wedding in Bali and Kuta Ardenia Residence is a good place to to settle big groups of relatives and friends with reasonable budget. The room is big, decent and clean. The only issue for the hotel room is low water pressure. For the location, it is not in central of Kuta area and nothing much surrounding the hotel. But you can still call taxi in reasonable price to heading to Kuta beach around 10 mins. Overall, all my relatives are satisfly the stay in this hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is good. comfy hotel. very big.
Very near to everywhere. rental of bike is very cheap. very big rooms. 3 levels.

10/10 Excellent

ASUKA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Neny on 24 Feb 2020
Dear Guest , Thank you for your stay with us adn looking forward to welcomimg you again at Kuta Ardenia Residence.. Regards,

8/10 Good

DI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

YONGHA, 대한민국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
쿠따 아데니아 짱 ㅎ
저렴한 가격에 정말 넓은 3층 리조트를 안내받아서 정말 기분이 좋았습니다.

6/10 Okay

NGA CHING ANGEL, hk

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
spacious but need better hygiene
room is really spacious and comfy. has 3 storeys and tiny pool accompany with 5 toilets. air con is old and not very cool enough. view is nice at rooftop, you can see part of waterbom, most staffs are nice breakfast is al carte not buffet... you can choose to eat in room. beds are very big but some curtains and sofa are dirty....no slippers and mini bar electricity is rather unstable......sometimes the room is out of electricity at night.....need to call the staff to fix it and the room turns very hot.......few small restaurants nearby, not near the centre of the city....hardly walk to major spots as there is only roads for cars outside and roads are very dark and narrow, seem to be dangerous while walking at night. taking taxi from major malls in kuta like discovery, lippo, beachwalk takes 10-20 minutes as usually traffic jam.....and charge 30k once as minimum charge here even blue bird taxi, but actually meter show 10k only....

10/10 Excellent

Li

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

hiromi, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足でした。
思ってたよりかなりお部屋は広くって満足でした。私たちは4人だったけど2人とかだと広すぎてしまう。 玄関付近にアリが行列していたけど気になるもんではないです。 シャワーは他の部屋でも使ってたせいか少し冷たい時もあった 朝ごはんは選べたけどまぁまぁな味だった。長期滞在するなら飽きそう。 ホテルから海やショッピング街まで歩いてみたら30分くらいかかった。 いい道とは言えない。 ホテル付近には何もない。

8/10 Good

ゆっぴ, 神戸市

Liked: Cleanliness, staff & service, room comfort
暮らすように泊まる家
初めてのバリ島 暮らすように泊まりたいと思い 3泊しました スタッフの方も親切で 別荘の様な感じでくつろげました 空港にもクタの繁華街にも近く 便利でしたよ

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
왠만하면 가지 마세요
직원들은굉장히 친절했으나 호텔의 청결및 호텔의 상태는 굉장히 실망스러웠어요. 사진만보고 예약했다간 후회할지도....

6/10 Okay

tomo, 日本

プライベートプールで泳げて広々室内
英語がわからないと滞在はムリです。広々リビング、広々寝室、キッチンもダイニングもゆったりしていてプールの広さもなかなかです。設備等が少々古いのでお安いのでしょうが大変お得だとおもいます。

6/10 Okay

Miss law, Hk

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
服務一流,傢俱需翻新,花灑水壓很弱
房間很大,住十人也可,私人泳池不錯,但消毒藥水氣味濃郁,但部份傢俱破爛,房間清潔度尚可。鄰近kuta square, 步行二十分鐘左右,但可借冇行人路,大多數時間與車同行,晚上較危險。

2/10 Terrible

KAYLA, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
지금까지 이용해본 호텔중 최악중의 최악
룸컨디션과 수영장 모두 너무 더러워 불쾌감을 느꼈으며, 절대 다시는 이용하고 싶지 않음. 주변에 이용할 수 있는 액티비티도 없음.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Großes Appartment-Service gut-Möbel sind eckelig !
Der Service ist gut. die Angestellten sind der englischen Sprache mächtig, was leider nicht überall selbstverständlich ist. Das Check-In / Out verlief ohne Probleme. Die Residenz scheint sehr gut gesichert zu sein, da es nur einen Eingang hat und mit Securites bewacht wird. Es gibt einen All u can Buffet mit Amerikanischen und/oder indonischen Frühstück. Die Appartments sind einfach nur riesig ! Ein große Manko sind die Polstermöbel, was für viele Leute einfach nur eckelig ist. Es sind undefinierbare Flecken an den Polstern zu sehen. Handtücher UND Bettbezug waren NICHT sauber. Hier waren ebenfalls Flecken zu sehen. Jedoch wurden ohne Anstand die Handtücher und das Bettbezug vom Servicepersonal ausgetauscht. An manchen Stellen hat sich leider schon Schimmel. Die Lokation ist leider nicht das Beste. Ein Fußmarsch zum Discovery Mall dauert ca. 15min. Hier empfiehlt es sich direkt ein Taxi zu holen. Was ebenfalls aufzufallen war ist, dass das "Kuta Ardenia Residence" von sogut wie keinem Taxi-Fahrer bekannt war. Hierbei ist auch zu empfehlen die Adresse von der Residence parat zu haben.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Disliked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort