2 outdoor pools

Reviews of Kumarakom Lake Resort

5 out of 5
Kumarakom Lake Resort
Kumarakom North P O, Kottayam, Kottayam, Kerala

Reviews

9.4

Exceptional

Rating 10 - Excellent. 77 out of 101 reviews" "
Rating 8 - Good. 18 out of 101 reviews" "
Rating 6 - Okay. 4 out of 101 reviews" "
Rating 4 - Poor. 1 out of 101 reviews" "
Rating 2 - Terrible. 1 out of 101 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Manu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Sanjay on 6 Jan 2024
Dear Guest,Thank you for the top rating! We're delighted to know you had a perfect experience. Looking forward to hosting you again at Kumarakom Lake Resort.Warm RegardsSanjay VarmaGeneral

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Sanjay Varma on 18 Nov 2023
Dear Sir,Thank you for the 5/5 rating! Delighted you enjoyed your experience. We look forward to hosting you again!Warm Regards

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquil, impeccably maintained - feels like heaven on earth.
Stayed 3 nights in Sep 2023
Response from Sanjay Varma on 18 Nov 2023
Dear Sir,Thank you for the 5/5 rating! Delighted you enjoyed your experience. We look forward to hosting you again!Warm Regards

8/10 Good

KANWAL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd visit . Enjoyed our stay a relaxing property with excellent views of the lagoon .
Stayed 4 nights in Oct 2023
Response from Sanjay Varma on 18 Nov 2023
Dear Guest,Welcome back for your 3rd visit! We're delighted you enjoyed the relaxing property and the excellent views of the lagoon. Thank you for choosing us again, and we look forward to many more wonderful stays with you!Warm Regards

10/10 Excellent

Deviprasad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sanjay on 9 Sept 2023
Dear Deviprasad,Thank you immensely for your glowing review and for taking the time to rate us so highly. Warm RegardsSanjay VarmaGeneral Manager

10/10 Excellent

Aditya, Garnet Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Sanjay on 9 Sept 2023
Dear Aditya,Thank you immensely for your glowing review and for taking the time to rate us so highly. Warm RegardsSanjay Varma

8/10 Good

Jobinson, Clive

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, traditional, safe, clean
Stayed 1 night in Jun 2022
Response from Sanjay on 4 Jul 2022
Dear Mr Jobinson, Thank you for sharing positive feedback. Warm Regards Sanjay Varma General Manager

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The locaiton wad amazing and had a antique Kerala touch
Stayed 1 night in Jan 2020

6/10 Okay

Harish

Stayed 2 nights in Nov 2019

10/10 Excellent

Paritosh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Nirav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
Beautiful stay!!! Everything about the place is fantastic...
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Nihar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday with wife and toddler baby
Brilliant stay. Very helpful and friendly staff. Heritage villa with private pool are more than money’s worth. Beautiful property
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beautiful landscaping, lovely heritage cottages and sense of tranquility that pervades the resort.
Stayed 2 nights in Mar 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay !
Great stay ! Friendly service. Amazing backwaters.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in the midst of nature. Peaceful. Awesome waterbody.
Stayed 2 nights in Jan 2019
Response from Sanjay Varma on 20 Feb 2019
Dear Guest, Thank you for taking out time to share a positive feedback .We are glad that the both of you could enjoy your vacation .Our resort provides the perfect backdrop just to sit back and enjoy the scenery and indulge in the various activities that the resort has to provide .We shall share your compliments with the associates who take great pride in their work and will be absolutely delighted to hear your words of praise . We look forward to welcoming you back should you plan another vacation at Kumarakom Warm Regards Sanjay Varma Resident Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Meandering channels/streams, lovely lakeside view, uniquely Keralite construction of buildings with great details and yesteryear charm, very Kerala-type cusine which is delicious and spicy with alternatives available for thise who need, idyllic charm of the property, extremely attentive staff etc. Different from our European vacations which have been always great. Worth the money and the long trip.
Stayed 2 nights in Jan 2019
Response from Sanjay Varma on 20 Feb 2019
Dear Guest, Thank you for taking out time to share your experience with us. Our resort is blessed with nature abounding in full splendor . Our endeavor has always been to ensure that our guests enjoy their vacation by soaking in the ethnic setting. We shall share your compliments with our associates who take great pride in their work and very passionate about delivering personalized service. On behalf of the resort I look forward to welcome you during your next stay with us in the near future Warm Regards

10/10 Excellent

Avirat, Vadodara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Kumarakom
this is my third time stayed at the hotel. My view experience has not changed. Very well maintained hotel. I went two weeks after the devastating floods and the hotel was up and running, no sign of any damage. i reached early and was granted an early check in as requested. Though they informed that the hotel was not flooded. Stayed in the heritage lake view villa with private pool. Cant call it a pool though. very small. its a large jacuzzi. The room is well appointed, spacious. My AC wasnt working well and was attended to immediately. Of the two restaurants, one was out of service due to maintenance and repair work. the only problem with the room is too many scattered switches. its required to have one master switch for all the lights in the room.over all a very super experience.
Stayed 1 night in Sep 2018

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Heritage Resort
Nice heritage resort with interesting historical architecture. The pool villas were spacious and comfortable. If you like antiques the decor will appeal to you. The staff are very attentive and helpful with everything. The food is excellent. The price is steep for India but the location and amenities make it worth while if you want to treat yourself to something special. Overnight on the resort Houseboat was fantastic.
Stayed 1 night in Jul 2018

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hope to Return
Heaven on Earth. My wife and I stayed for 4 nights although we wish we could have stayed longer. We arrived at 9am and our room was unexpectedly made available at 10am even though we hadn’t informed the hotel in advance. We only ate in the Seafood Restaurant so can’t comment on the buffet, service was excellent and the food was very tasty. There was a long happy hour, 11am-5pm with 241 on locally produced alcoholic drinks. Afternoon tea is complimentary and the sunset cruise is a must, the local musicians were very calming.

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on
Excellent hotel, service spot on. Beautiful gardens, villa very nice and well maintained. area nice too for backwaters and hotel has a great private backwater trip you can do. THey also do a complimentary sunset cruise on the lake. We had a lake view villa with private pool. Very nice but bear in mind that the pool is at the back of the villa and for privacy surrounded by high wall. no lake view from private pool but still very nice to have and to relax. It also had a jacuzzi. If would probably requested villa no. 106 for return visit. The 'meandering pool villas' also looked nice but i think you would need to request unit 144 which had fab lake view and private shady gazebo. Food excellent - both restaurants were very good and we noticed a higher quality of food here compared with other hotels we had visited (4 and 5*). Great place to relax after a tour of the region. Would certainly recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent from start to finish. Wow!
This place is amazing! The location is stunning, right on the lake front and surrounded by beautifully kept grounds. We really enjoyed the activities as well as the facilities. We had a room with private pool, which was brilliant! The rooms are very clean and incredibly comfortable. The staff were all really helpful and friendly. We loved the sunset boat trip and the Ayurvedic treatments that we tried were brilliant. We ate in the seafood restaurant which had some incredible food. We would thoroughly recommend.
Stayed 2 nights in Jan 2018

8/10 Good

Aditya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful resort
its a beautiful property. very well managed and with excellent staff. seafood restaurant is good although mosquito is the evening can be troublesome. sunset cruise is good . pleanty of activities at the property i wish i had brief on it initially. look forward to stray here again
Stayed 2 nights in Jan 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical
Beautiful, peaceful and great place to unwind. Seafood restaurant was excellent with great staff
Stayed 2 nights in Dec 2017
Response from Sanjay on 10 Jan 2018
Dear Guest, Greetings from Kumarakom Lake Resort! Thank you for staying with us at Kumarakom Lake Resort and reviewing us on Tripadvisor. We are delighted to read your review about the resort and the warm hospitality from our team. Please accept our heartfelt gratitude and we look forward to the pleasure of welcoming you back again. Warm Regards Sanjay Varma Resident Manager

10/10 Excellent

Bryan, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous resort hotel
As soon as you arrive through the gates you realize you are coming to something special- in this case a huge estate full of bungalows with private pools or as we had touching the seeming 150m meandering pool which was a delight to follow for an evening dip. That in addition to affinity pool , 3 restaurants, gym, evening cruise, afternoon tea, free bikes (though riding outside resort wasn’t a good experience as anyone using local roads will understand) and even clay modelling. The restaurants and spa were excellent and there was even a free early morning yoga class! We were very comfortable in our chalet like bungalow and had a great time. Hope to come back.
Stayed 3 nights in Dec 2017
Response from Sanjay on 10 Jan 2018
Dear Guest, Greetings from Kumarakom Lake Resort! We thank you for your feedback and taking the time in sharing your experience on Exxpedia following your stay at Kumarakom Lake Resort. It was a pleasure to have you as our Guest and we appreciate that you chose our Resort as a preferred location for your holiday. It is our privilege to be of service to you and we certainly look forward to Welcome you back in the near future on your next visit to Kumarakom. Warm Regards, Sanjay Varma Resident Manager

10/10 Excellent

Baba, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and Courteous Stay
Very courteous and accommodating staff. Great / soothing Resort location with Ayurvedic Yoga Pool and other facilities. Very well maintained and clean traditional resort
Stayed 3 nights in Dec 2017
Response from Sanjay on 10 Jan 2018
Dear Guest, Greetings from Kumarakom Lake Resort! Thank you very much for sharing the feedback on your stay on Expedia. We are delighted that you stayed with us at Kumarakom Lake resort. It is our pleasure to take care of our guests, so that they can enjoy their most beautiful days of their holidays. It is the positive feedback from our guests like you who inspire us in our pursuit for service excellence. We are glad to know you had a memorable stay with us. Thank you for staying with us and we look forward to having you back at Kumarakom Lake Resort. Warm Regards, Sanjay Varma Resident manager

10/10 Excellent

mark, Hayling Island UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous, peaceful, beautiful gardens
A fabulous experience in a beautiful hotel in a wonderful setting. Of all the 7 hotels we used in India this was the only one that did not over promise and under deliver. The whole layout of the hotel in beautifully kept gardens was spectacular and the staff were excellent. Wine is expensive.
Stayed 4 nights in Oct 2017
Response from SVarma on 12 Nov 2017
Dear Guest, Thank you for choosing Kumarakom Lake Resort on your vacation and reviewing us on Expedia. We are delighted to read your review! It brings us immense pleasure to learn that you had a relaxing and a comfortable stay with us . Your remarkable review has been shared with our entire team. We look forward to have many more moments like these at Kumarakom Lake Resort as it an honour for us to be of service to you, always. Warm Regards Sanjay Varma Resident Manager

8/10 Good

Rj, Massachussetts

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good backwater luxury experience
Quaint setting, great staff,excellent local cuisine. Enjoyed the yoga session and Ayurveda. Open bathrooms and some antiquated ventilation systems could be better Overall a great getaway for a short vacation for couples/families
Stayed 3 nights in Oct 2017
Response from SVarma on 12 Nov 2017
Dear Guest, Greetings from Kumarakom Lake Resort! We would like to thank you for sparing your valuable time in giving us your feedback about Kumarakom Lake Resort on Expedia. We are pleased to know that you enjoyed the natural setting of the resort, local cuisines, Yoga session, Ayurveda and the warm & polite service from our Team. It is the valuable feedback from our guests like you who inspire us in our pursuit for service excellence. We shall forward the same to the Team as it is very encouraging. Thank you for staying with us and we look forward to having you back at Kumarakom Lake Resort on your next visit. Warm Regards, Sanjay Varma Resident Manager.

10/10 Excellent

Mohsin, muscat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice peaceful place
Enjoyed every single minutes there. With lots of activity and views and wonderful destinations for relaxation. Went with my family maybe 4 times there and still the same ! Their quality is not affected neither their services... This time there was more things to do and hope will come to this place again
Stayed 1 night in Sep 2017
Response from SVarma on 12 Nov 2017
Dear Guest, Greetings from Kumarakom Lake Resort! We thank you for your wonderful comments and for taking the time in sharing your experience on Expedia following your stay at Kumarakom Lake Resort. It was a pleasure to have you as our Guest and we appreciate that you chose our Resort as a preferred location for your family vacation. We are pleased to know that you enjoyed the stay in the resort and the warm hospitality from our team. It is our privilege to be of service to you and we certainly look forward to Welcome you back in the near future. Warm Regards, Sanjay Varma Resident Manager

10/10 Excellent

Joe, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a beutiful setting in Kerala
This hotel is one of the nicest we stayed in in Kerala. We had a room that had direct access to the pool. The room was nice and big (maybe a bit dark) but access to the pool and the outdoor bathroom was definitely a bonus. The free sunset cruise was a nice touch. The food was good and I'd highly recommend the seafood restaurant over the buffet in the evening (actually cheaper) - the squid starter was delicious! Staff incredibly helpful and polite.
Stayed 2 nights in Aug 2017

10/10 Excellent

Ajay narayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent reception and hospitality. Excellent maintenance and ambience. Bit issues with open restaurant due to mosquitoes.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful "old world Kerala" property by the lake.
Well maintained grounds, beautiful gardens and paths and the construction is fashioned as traditional Kerala home villas. This is a must stay property. Food was good and they have lots of activities for the families. The staff is pleasant but not uniformly friendly and not everyone is attentive as other places. I feel they could work on this piece. It seemed some were not happy working at the property and were just getting by. All that being said, I would return to this resort and wish I could have stayed longer than I did. Well worth it!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Need to be able to heat jacuzzi in rooms.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best resort in Kerala!
This was my second stay here. My experience was even better than last time (and I had thought things couldn't get any better last time!) Excellent attentive staff and service and great resort. Special thanks to Johnny (restaurant manager - for indulging us) and to house keeping ( Shija & John) Looking forward to our next visit

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything up to point. No complaints whatsoever. Isolated location in an otherwise crowded India, so a welcome change and resting point for all travelers.

10/10 Excellent

Habeeb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was an excellent hotel
it was a great experience specially the sunset view on th Boat people were friendly the services were great the room was always clean

10/10 Excellent

Mark, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional hotel, beautiful location
The hotel is exceptionally maintained with the meandering pool starting at the double doors leading from your bedroom and meandering to each and every individual room in the complex. The rooms are rustic and of high quality, we have stayed here three times and would not hesitate to stay again.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Did not meet expectations
I was really excited about staying at this beautiful resort. However, our expectations were not met. The resort itself is beautiful and the property is kept in excellent condition. However, the areas that were not satisfactory were the food and the hotel room. We had dinner at both of the hotel restaurants as well as breakfast that was included as part of the rate. The dinner at the seafood restaurant was nice but the portion were very small. I ordered a main entree of shrimp in a spicy sauce which I was told was a delicacy of the area. When the dish arrived, I barely had any shrimp in my dish. I told the waiter but he said he was sorry and it should have contained 150 grams of shrimp. Unfortunately, nothing was done to resolve my complaint and I left the restaurant hungry. There were lots of options at the breakfast but the food did not taste that good. I felt that the service of the staff was also not that personal. The hotel room and bathroom was very large. However, the bed was not comfortable at all and the rugs and chairs in the room were extremely dirty. I don't know if any of the rugs on the floor were ever cleaned. We had come from another 5 star resort in Goa and I felt that I would receive comparable service at this resort. It is one of the most expensive resorts in Kumarakon but I felt that we overpaid for the level of service and food. Unfortunately, I would not return back to this resort nor would I recommend it.

10/10 Excellent

Eamon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very fine hotel
Enjoyed all the activities offered

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at the water front... Lovely view
The stay at Kumarakom Lake Resort was excellent... the property... the staff... met the moment of truth and made the brief holiday memorable.

10/10 Excellent

CMH, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a wonderful retreat - will hope to return
From start to finish our stay was very enjoyable. The staff were extremely attentive and helpful, they even managed to book a train trip for us which at such late notice was no mean feat! The food was delicious, the room beautifully decorated and the amenities extremely well maintained. We took the complimentary sunset cruise and did a cooking class which was a lot of fun.

8/10 Good

Ashwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

thomas, london, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and luxurious stay
A truly wonderful hotel. Location is stunning on the edge of the lake with beautiful manicured gardens and traditional architecture. We stayed in an room with its own private pool, a real treat and worth every penny.

10/10 Excellent

Sanjay s a, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exotic holiday
Awesome. Fantastic

10/10 Excellent

Denaish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Varghese, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
@Kumarakom
Definitely a great place to stay. I stayed just before the peak season. Thus got a good package. This property is slightly on the higher range considering the rest of the players. My family enjoyed. The food, the ambience the jacuzzi pool, the seafood. Ya the Seafood restaurant was a great place and the people there too were really great.

6/10 Okay

adisesh, pathi

Liked: Staff & service, property conditions & facilities
The rooms decor is good reminiscent of the typical kerala style villas,food was just ordinary they need to do a lot more on the menu....

10/10 Excellent

Henry, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kumarakom Lake Resort is sheer bliss from Alleppey
We took a 2 day houseboat from Alleppey booked through the resort (beware of cheaper houseboats that will disappoint you) and had the experience of a lifetime.It was simply amazing to be able to experience and share the daily lives of the people who live by the backwaters. Our onboard chef catered for all our needs and was always going that extra mile.When we docked at the Resort the 5* service continued.Everyone should do this - you will never regret this journey. I would however suggest that more facilities to cater for children would be welcome as whats on offer is very limiting.I would like to have seen more variety of western cuisine to cater for those who don't like spicy food - especially for children.Finally, please don't charge for wifi as this is a necessity and not a luxury these days.If you have to charge for this service than loose it in your room rates.

8/10 Good

shajahan, dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoy
really enjoyed. good staffs. superb ambience. quality food.....