expedia

Reviews

3.9 / 5Good
65 reviews

Your dates need to occur after 2020-01-21. Try updating your dates to see prices for your trip.

    3.9
    5 - Excellent
    27
    4 - Good
    19
    3 - Okay
    12
    2 - Mediocre
    2
    1 - Poor
    5
    4.3
    Cleanliness
    3.7
    Service and Staff
    3.5
    Amenities
    4.3
    Property condition

    3/5

    • Liked: Cleanliness, property conditions & facilities
    • Disliked: Amenities

    Good location, and clean room. Services were below average . Washing machine didn’t work from day one. Reported and someone attended and confirmed its faulty but never reported or replaced. Had to use public laundry every day. The only word from the property management was ‘sorry’ .

    Stayed 4 nights in Dec 2019

    3/5

    • Disliked: Staff & service, property conditions & facilities

    Upset with service

    It was bad. We had to wait very long before someone come down to pass all the keys. It stated here that credit card deposit is accepted but we were asked to make deposit with cash. Not only that, we need to hold to room key which sometimed work and sometimes does not, when we scanned at the lift. There is also another red card for security purposes. So in total, we held on to 2 room cards, 1 security card and 1 parking card, which is too much of a hassle. The 2 room cards are our preference for our convenience but i wonder if they can do better to consolidate the room keys/card and security card together as different places require different cards to enter. Our shower hose is also spoilt from first day, thought we can bear with it till check out and didnt make much of it. We reported it on the 2nd last day, only to realise no one attended to it once we return to the apartment. We were out for almost 12 hours and no one rectified it. They only replied sorry their maintenance already out of shift. There was no courtesy call to apologise at all. Deeply disaappointed in our stay. We wont return again.

    Stayed 4 nights in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Place is good. The stairs up to the bed area is very narrow. Not easy for people with mobility issue.

    Stayed 2 nights in Sep 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Excellent Appartment You won’t go wrong

    This was one of the best deals and place I could think of staying in.. sleeps easily 6 adults 3x couples.. we stayed two night but will be looking a more on our next return to Malaysia... I strongly suggest if you have a group that all get on together don’t pay for 3 rooms when you can have it all and a lot more for the price of one... This is just unbelievable for the security and service along with value of money! Loved it Ian

    Stayed 2 nights in Aug 2019

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