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Shangri-La Hotel - Kuala Lumpur

Star Rating
5 out of 5



4.6 / 5Exceptional
2,078 reviews


  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning


What's nearby

  • Popular Location
    Kuala Lumpur Tower
    11 min walk
  • Popular Location
    Kuala Lumpur Convention Centre
    12 min walk
  • Popular Location
    Petronas Twin Towers
    12 min walk
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Choose your room

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    About this area

    Kuala Lumpur

    Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, Shangri-La Hotel - Kuala Lumpur is in the city centre and near a metro station. Kuala Lumpur Tower and Petronas Twin Towers are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Berjaya Times Square. Travelling with kids? Don't miss Kuala Lumpur Bird Park and Aquaria KLCC. Our guests appreciate the hotel's location for the nightlife. It's also convenient for public transport: Bukit Nanas Station is 5 minutes by foot and Dang Wangi Station is 7 minutes.

    What's nearby

    • Popular Location
      Kuala Lumpur Tower - 11 min walk
    • Popular Location
      Kuala Lumpur Convention Centre - 12 min walk
    • Popular Location
      Petronas Twin Towers - 12 min walk
    • Popular Location
      Suria KLCC Shopping Centre - 13 min walk
    • Popular Location
      Aquaria KLCC - 10 min drive

    Getting around

    • Kuala Lumpur Sultan Ismail Station - 3 min drive
    • Bukit Nanas Station - 5 min walk
    • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 46 min drive

    About this property

    Shangri-La Hotel - Kuala Lumpur

    Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 662 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Guests will also find 24-hour room service, minibars and premium bedding.

    Property amenities


    • Available in all rooms: Free WiFi, Free wired Internet
    • Available in some public areas: Free WiFi


    • Free self parking

    Food and drink

    • Food and drink
    • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 98 per person
    • 1 restaurant and 1 coffee shop/cafe
    • 1 poolside bar and 1 bar
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • Pool
    • Spa tub
    • Full service spa
    • Shopping onsite
    • Fitness centre/gym
    • Kids pool
    • Spa services onsite

    Family Friendly

    • Grocery/convenience store
    • Free cots/infant beds
    • Outdoor pool
    • Babysitting or childcare (surcharge)
    • Family property
    • Children's pool
    • Free WiFi
    • In-room childcare (surcharge)
    • Laundry facilities


    • Grocery store
    • Gift shops and newsstand
    • Lift

    Guest Services

    • Luggage storage
    • Laundry service
    • 24-hour front desk
    • Daily housekeeping
    • Tours/ticket assistance
    • Multilingual staff
    • Porter

    Business Services

    • Conference space


    • Garden
    • Terrace


    If you have requests for specific accessibility needs, please note them at check-out when you book your room.
    • Wheelchair-accessible parking


    • Sauna in spa
    • Spa tub in spa
    • Reflexology
    • Body treatments
    • Hydrotherapy treatments
    • Massages

    Room amenities


    • Premium bedding
    • Air conditioning
    • Cribs available
    • Rollaway beds (surcharge)
    • Blackout drapes/curtains


    • Shower
    • Hair dryer
    • Bathrobes
    • Private bathroom
    • Free toiletries


    • Flat-screen TV
    • Satellite channels

    Food and drink

    • Coffee/tea maker
    • Fridge


    • In-room safe
    • Iron/ironing boards
    • Desk

    Nearby things to do


    An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna. The recreational activities listed below are available either on-site or nearby; fees may apply.
    • Golfing nearby
    • Fitness classes on site


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    Satisfied with everything in this hotel.

    Everything is super, we indeed are very satisfied with the quality of services and food. We definitely will come back and also recommend friends.

    Stayed 3 nights in Sep 2019

    5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 6 nights in Sep 2019

    5/5 Excellent

    My 2nd Favorite Hotel in Asia - The Shangri-La KL

    Apart from the Mandarin Oriental Hotel in Macau, the KL Shangri-La is my absolute favorite hotel, ever. Can't say enough about the quality and speed of service, the food and the overall pampered feeling you get here - all for a very reasonable price. Rooms are luxurious, food is excellent, live entertainment in lobby lounge was pretty decent. KL can be a grind, with the heat, traffic, pollution, etc. But the Shangri-La is an oasis. Good, central location and excellent gym, as well. Highly recommend staying here.

    Stayed 3 nights in Jul 2019

    5/5 Excellent

    *The hotel had an immediate welcoming, safe and oriental appeal. *The customer service was provided was excellent. *My partner and I were spoilt for choice regarding food in The Lemon Garden and no matter what we selected, it all had outstanding taste, texture and flavour to it. *There was entertainment provided in the The Lobby Lounge; which were provided by singers who were bilingual and really had a passion for performance. *Our room was clean, tidy and spacious; with a constant hot shower (no matter what time of the day it was used). The list could go on and on, but ultimately our experience at the Kuala Lumpur, Shangri-La Hotel was faultless and has prompted our next booking for the Shangri-La Hotel for our next trip to Bangkok too. #highlyrecommended

    Stayed 2 nights in Sep 2019


    This traveller didn’t leave comments with their review
    Stayed 3 nights in Sep 2019

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