Dear Wei Wen,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Gary Loke Resident Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Weng Kuan,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Gary Loke Resident Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Tun Chin,Thank you for staying at PARKROYAL COLLECTION Kuala Lumpur during your visit to Kuala Lumpur. We are concerned that your stay experience with us was not pleasant. Whilst we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objectives. We sincerely apologize that the service from our team did not meet your expectations on this occasion.Your comments have been shared with our management team, and we will take immediate steps to address the areas in need of improvement.We appreciate your valuable feedback as it helps us to identify areas where we can enhance the overall guest experience.Please let me know next time you travel to Kuala Lumpur to follow up on your booking arrangements personally.Inspiringly Yours,Gary Loke Resident Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Jason,Thank you for sharing your fabulous 5-star review.We're delighted to hear about your beautiful stay at our hotel.It's wonderful to know that you thoroughly enjoyed your visit to KL and that your stay at PARKROYAL COLLECTION Kuala Lumpur was very pleasant. Our dedicated team, from concierge to reception and housekeeping, works diligently to provide a memorable experience.Our central location, just a 5-minute walk from the bustling city, is indeed convenient, and we're thrilled you found it to be so.Once again, thank you for your glowing review. We hope to welcome you back in the future for another fantastic stay.Inspiringly Yours,Gary Loke Resident Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Chung Chuen,Thank you for staying at PARKROYAL COLLECTION Kuala Lumpur during your visit to Kuala Lumpur. We are concerned that your stay experience with us was not pleasant. Whilst we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objectives. We sincerely apologize that the service from our team did not meet your expectations on this occasion.Your comments have been shared with our management team, and we will take immediate steps to address the areas in need of improvement.We appreciate your valuable feedback as it helps us to identify areas where we can enhance the overall guest experience.Please let me know next time you travel to Kuala Lumpur to follow up on your booking arrangements personally.Inspiringly Yours,Gary Loke Resident Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Alexandra,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Gary Loke Resident Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Yuko,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Masuhiro,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Terence,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Ahson,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Deepesh,Thank you for staying at PARKROYAL COLLECTION Kuala Lumpur. We are concerned that your stay experience with us was not pleasant.We would like to sincerely apologize for the lack of information you experienced during your stay. Your comments are taken very seriously and will be taken on broad for future improvements.May I take this opportunity to let you know that all feedback is gratefully received as we strive to ensure that all our guests leave us with lasting positive memories, and we are just so sorry that this didn’t happen for you.We appreciate your valuable feedback as it helps us to identify areas where we can enhance the overall guest experience.Please let me know next time you travel to Kuala Lumpur to follow up on your booking arrangements personally.Inspiringly Yours,Cristian NannucciComplex General ManagerPARKROYAL COLLECTION Kuala Lumpur

Dear Ka Leong,Thank you for staying at PARKROYAL COLLECTION Kuala Lumpur. We are concerned that your stay experience with us was not pleasant.We would like to sincerely apologize for the lack of information you experienced during your stay. Your comments are taken very seriously and will be taken on broad for future improvements.May I take this opportunity to let you know that all feedback is gratefully received as we strive to ensure that all our guests leave us with lasting positive memories, and we are just so sorry that this didn’t happen for you.We appreciate your valuable feedback as it helps us to identify areas where we can enhance the overall guest experience.Please let me know next time you travel to Kuala Lumpur to follow up on your booking arrangements personally.Inspiringly Yours,Cristian NannucciComplex General ManagerPARKROYAL COLLECTION Kuala Lumpur

Dear Sharlene,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Joan,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Jennish,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Abdul Rais,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Yeow Khuan,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear NIgel,Thank you for taking the time to share your feedback with us. We are truly disappointed to learn that your recent stay did not meet your expectations. Our team strives to provide exceptional service and accommodations to all our guests, and we apologize for falling short in your case.We value your input and would like to address your concerns directly. Please reach out to us so we can discuss your experience further and work towards resolving any issues you encountered.Despite the challenges you faced during your stay, we sincerely hope that you will give us another opportunity to exceed your expectations. We would love the chance to welcome you back for another refreshing stay and demonstrate the high level of hospitality that we are known for.Inspiringly Yours,Cristian Nannucci Complex General Manager PARKROYAL COLLECTION Kuala Lumpur

Thank you for sharing your fabulous 5-star review.We're delighted to hear about your beautiful stay at our hotel.It's wonderful to know that you thoroughly enjoyed your visit to KL and that your stay at PARKROYAL COLLECTION Kuala Lumpur was very pleasant. Our dedicated team, from concierge to reception and housekeeping, works diligently to provide a memorable experience.Our central location, just a 5-minute walk from the bustling city, is indeed convenient, and we're thrilled you found it to be so.Once again, thank you for your glowing review. We hope to welcome you back in the future for another fantastic stay.Inspiringly Yours, Cristian NannucciComplex General ManagerPARKROYAL COLLECTION Kuala Lumpur

Dear Ismail,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Kurt,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear David,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur.We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Amy,Thank you for sharing your fabulous 5-star review.We're delighted to hear about your beautiful stay at our hotel.It's wonderful to know that you thoroughly enjoyed your visit to KL and that your stay at PARKROYAL COLLECTION Kuala Lumpur was very pleasant. Our dedicated team, from concierge to reception and housekeeping, works diligently to provide a memorable experience.Our central location, just a 5-minute walk from the bustling city, is indeed convenient, and we're thrilled you found it to be so.Once again, thank you for your glowing review. We hope to welcome you back in the future for another fantastic stay.Inspiringly Yours, Cristian NannucciComplex General ManagerPARKROYAL COLLECTION Kuala Lumpur

Dear Adam,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Grace,Thank you for choosing PARKROYAL COLLECTION Kuala Lumpur for your recent stay in Kuala Lumpur. We sincerely appreciate your loyalty as a returning guest and value the feedback you have shared with us regarding your experience.Firstly, we would like to express our apologies for any inconvenience you encountered during your stay. It's disheartening to learn that your current experience did not meet the standards you've come to expect from us based on your previous visits.We take your concerns seriously, and we would like to assure you that we are actively addressing the issues you raised with our team. Your feedback regarding the cleanliness of your room, availability of toiletries, and the supply of towels is invaluable to us, and we are taking immediate steps to rectify these matters.We understand the importance of maintaining a consistent level of service, especially for a 5-star hotel like ours. Rest assured, your feedback has been shared with the relevant departments, and we are implementing corrective measures to ensure a seamless and enjoyable experience for all our guests.Once again, we appreciate your candid feedback and hope to have the opportunity to welcome you back in the future, providing you with the exceptional experience you deserve.Inspiringly Yours,Cristian Nannucci Complex General Manager PARKROYAL COLLECTION

Dear Kar Yoong,Thank you for sharing your fabulous 5-star review.We're delighted to hear about your beautiful stay at our hotel.It's wonderful to know that you thoroughly enjoyed your visit to KL and that your stay at PARKROYAL COLLECTION Kuala Lumpur was very pleasant.Our dedicated team, from concierge to reception and housekeeping, works diligently to provide a memorable experience.Our central location, just a 5-minute walk from the bustling city, is indeed convenient, and we're thrilled you found it to be so.Once again, thank you for your glowing review. We hope to welcome you back in the future for another fantastic stay.Inspiringly Yours,Cristian Nannucci Complex General ManagerPARKROYAL COLLECTION Kuala Lumpur

Dear Julie,Thank you for taking the time to share your stay experience with us at PARKROYAL COLLECTION Kuala Lumpur.While we wish you had a better experience, please accept our sincere apologies for the disappointments you encountered during your stay. Your constructive comments have certainly been noted and are being addressed. We appreciate your feedback as it helps us to improve our service and guest stay experience.Please don't hesitate to reach out should I be able to assist any further.We hope to see you again soon for another refreshing stay with us. Inspiringly Yours, Cristian Nannucci Complex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Siti Zubaidah ,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur.We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Stephan,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Peggy,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Valued Guest ,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear John,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Ashok,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Ms Ellina,Season's greetings with PARKROYAL COLLECTION Kuala Lumpur.Thank you for your feedback, however please let us know your room number as I would like to meet you personally to solve the issue.Once again thank you indeed and looking forward for your reply.Regards.Mohd Faizal Bin EliasFront Office Manager

Dear Enkhtamir,Thank you so much for choosing to stay with us and for taking the time to leave a review. We are delighted to see that you had a positive experience during your stay and appreciate the high score you've given us.We strive to provide excellent service and a comfortable environment for our guests, and it's always rewarding to know when we've succeeded. If there's anything specific you particularly enjoyed or if you have any suggestions for improvement, we'd love to hear more about your experience.We hope to have the pleasure of hosting you again in the future. Safe travels!Inspiringly Yours, Cristian Nannucci Complex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Geraldine,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Sonia,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur.We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours,Cristian NannucciComplex General ManagerPARKROYAL COLLECTION Kuala Lumpur

Dear Mike,Thank you for sharing your fabulous 5-star review.We're delighted to hear about your beautiful stay at our hotel.It's wonderful to know that you thoroughly enjoyed your visit to KL and that your stay at PARKROYAL COLLECTION Kuala Lumpur was very pleasant. Our dedicated team, from concierge to reception and housekeeping, works diligently to provide a memorable experience.Our central location, just a 5-minute walk from the bustling city, is indeed convenient, and we're thrilled you found it to be so.Once again, thank you for your glowing review. We hope to welcome you back in the future for another fantastic stay.Inspiringly Yours, Cristian NannucciComplex General ManagerPARKROYAL COLLECTION Kuala Lumpur

Dear Dawn,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Hilina Regasa,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Sylvia,The team at PARKROYAL COLLECTION Kuala Lumpur is thrilled to have received such positive rating, thank you. We hope to see you again soon for another refreshing stay with us. Inspiringly Yours, Cristian Nannucci Complex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Haziqah,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Mr Guat Lian,We are delighted to know that you enjoyed our warm hospitality and service during your stay at PARKROYAL COLLECTION Kuala Lumpur.Thank you so much for the positive rating with this review. The team and I look forward to having the opportunity to welcoming you back very soon. Inspiringly Yours,Cristian Nannucci Complex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Marven,I hope this message finds you well. I would like to extend our sincere appreciation for choosing to stay with us at PARKROYAL COLLECTION Kuala Lumpur. We truly value your patronage. I would like to express our sincere apologies for any inconvenience you experienced during your recent stay. Your feedback is incredibly important to us, and I assure you that we are taking immediate steps to address the issues you've raised. We understand that your arrival experience was less than seamless, and we are actively investigating the delay in having your room ready. Please be assured that we are working diligently to improve our check-in procedures to prevent such occurrences in the future. I am sorry to hear about the challenges you faced with the air conditioning in your room. Our maintenance team is currently looking into the thermostat issue to ensure that it is functioning at its optimal level, allowing you greater control over the room temperature during your next visit. Inspiringly Yours, Cristian Nannucci Complex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Graham,Thank you for taking the time to share with us your kind reviews on PARKROYAL COLLECTION Kuala Lumpur. We are thrilled to learn that you had such a memorable time from arrival to departure and that you had an enjoyable stay. Indeed it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.We would love to have you return soon should you find yourself back in Kuala Lumpur.Inspiringly Yours, Cristian NannucciComplex General Manager PARKROYAL COLLECTION Kuala Lumpur

Dear Diane,We are delighted to know that you enjoyed our warm hospitality and service during your stay at PARKROYAL COLLECTION Kuala Lumpur. Thank you so much for the positive rating with this review.The team and I look forward to having the opportunity to welcoming you back very soon. Inspiringly Yours, Cristian Nannucci Complex General ManagerPARKROYAL COLLECTION Kuala Lumpur