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Reviews of Fraser Place Kuala Lumpur

3 out of 5
Fraser Place Kuala Lumpur
Lot 163, No. 10 Jalan Perak, Kuala Lumpur

Reviews

8.8

Excellent

Rating 10 - Excellent. 519 out of 1002 reviews" "
Rating 8 - Good. 371 out of 1002 reviews" "
Rating 6 - Okay. 81 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 12 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Colin

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very good, all staff were very friendly and helpful. We were very close to Petronas Towers, just a short walk away. Hop on hop off bus was just around the corner, stop number 8, well worth a 2 day pass.
Stayed 6 nights in Feb 2020
Response from jd on 20 Feb 2020
Dear Anonymous, Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us and that our services had met your expectations. We have taken note on your feedback and further actions will be taken to serve our guests better. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado, Front Office Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!! And also amazing F&B staff thank you for the warm welcome!!
Stayed 6 nights in Jan 2020
Response from jd on 15 Feb 2020
Dear Anonymous, Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us and that our services had met your expectations. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was in a great location and was well appointed, only issue was it is tired and in need of some TLC.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Jan 2020
Response from jd on 4 Feb 2020
Dear Anonymous, Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us and that our services had met your expectations. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

10/10 Excellent

Shirley, NYC

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was near all the spots that we wanted to visit so it was very convenient. The lobby may be difficult to find at first from the streets because the lobby is actually located behind the restaurant. Everything was clean and neat. Our Studio Deluxe was very spacious and had all the amenities that we wanted. Enough outlets to use. Big bathroom. Staff was friendly. The only thing I wasn't pleased about is that one of the staff told me the wrong terminal for my flight so it caused inconvenience to go to the correct terminal.
Stayed 3 nights in Jan 2020
Response from jd on 4 Feb 2020
Dear Shirley, Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us and that our services had met your expectations. We have taken note on your feedback and further actions will be taken to serve our guests better. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome view of KL Tower & location.
Arrived in KL early in the morning and a friendly staff let us check in around 10:00 a.m. That was an unexpected nice surprise after a long red-eye flight. Location was within a walking distance to KL & Petronas towers and Bintang area where major shopping malls are. Swimming pool was a plus which was never crowded.
Stayed 3 nights in Jan 2020
Response from jd on 5 Feb 2020
Dear Anonymous, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Sincerely, Josephine Delgado Front Office Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property is quite dated but the rooms are large and well appointed. The kitchen is functional and all the required utensils are provided. It is clean and well maintained however during this particular stay there was a lot of maintenance being carried out on the elevators which was inconvenient with 1/3 of the lifts down at any given time.
Stayed 3 nights in Jan 2020
Response from jd on 5 Feb 2020
Dear Anonymous, Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us and that our services had met your expectations. We have taken note on your feedback and further actions will be taken to serve our guests better. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with very good transport netwrk to popular sightseeing spots and shopping malls.
Stayed 4 nights in Jan 2020
Response from jd on 5 Feb 2020
Dear Lynn, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Sincerely, Josephine Delgado Front Office Manager

8/10 Good

HOI KEUNG LAWSON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Accommodation is good. Not much choice for breakfast.Not showing clearly that the receiption is at level 2
Stayed 3 nights in Jan 2020
Response from jd on 5 Feb 2020
Dear HOI KEUNG LAWSON, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Sincerely, Josephine Delgado Front Office Manager

10/10 Excellent

Muhammad, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time patronising this hotel and i couldnt get enough of it. Great location to KLCC and Pavilion. Loads of eateries nearby especially during the day. Centralised from any attraction places too. Love the room with kitchenette and well furnished cooking utensils and cutleries. Definitely will be coming back to this hotel for my next trip to KL!
Stayed 4 nights in Dec 2019
Response from jd on 12 Jan 2020
Dear Muhammad, Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us and that our location, rooms and services had met your expectations. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the fitness center.
Stayed 1 night in Dec 2019
Response from jd on 9 Jan 2020
Dear Christian, Thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall. We have taken note on your feedback and further actions will be taken to serve our guests better. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from jd on 6 Jan 2020
Dear Anonymous, Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times, it is centrally located with spacious rooms offering a good selection at breakfast. Possibly the only slight negative might be best to breakfast early as they often run out of popular lines such as yoghurt (2 days out of 4), fresh fruit (1 day out of 4), oatmeal, which tended to be too sweet, (3 days out of 4) and croissants (2 days out of 4) ....... OK - You did prompt me to leave an additional comment ........ all in all other items were readily available such as juices, eggs, cookies & fresh ground coffee ......... Service staff very friendly and efficient ............
Stayed 4 nights in Dec 2019
Response from jd on 12 Jan 2020
Dear Anonymous, Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us and that our location, rooms and services at the had met your expectations. We have taken note on your feedback and further actions will be taken to serve our guests better. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Needs renovation.
Place is pretty old. Slowest elevators ever.
Stayed 2 nights in Dec 2019
Response from jd on 6 Jan 2020
Dear Anonymous, Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us. We have taken note on your feedback and further actions will be taken to serve our guests better. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

8/10 Good

Jack

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Enjoy!
A great 'go-to' well-situated property in downtown KL...expansive, ultra-clean rooms/suites; becoming a bit dated, but not at all worn down. Great buffet breakfast. Attitude of the registration staff needs a bit of work (repeated experiences)...but everyone else is great.
Stayed 2 nights in Dec 2019
Response from jd on 24 Dec 2019
Dear Jack, Greetings from Fraser Place Kuala Lumpur! Many thanks for taking invaluable time to highlight your stay experience on your recent trip to Kuala Lumpur. I would like to extend my sincere apology on the unpleasant experience on your recent stay. Rest assured that is not our standards and necessary actions have been taken immediately to ensure no recurrence in future. I have share your feedback to the team and that this has been addressed accordingly with the team and it will be closely monitor. I do hope that we will be given an opportunity to serve you again in future. Should your travel plans bring you back to KL, please do not hesitate to contact me directly so that I can personally look after your needs. Have a wonderful day ahead. Sincerely, Josephine Delgado Front Office Manager

8/10 Good

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location.
Stayed 2 nights in Dec 2019
Response from jd on 24 Dec 2019
Dear Anonymous, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Sincerely Josephine Delgado Front Office Manager

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great place right in the heart of KL
Most is fine but floor and some furniture need redo. There is no kitchen towel and bathroom towels smell unclean. Staff a lot of noise when meeting together while cleaning rooms ...... IMPORTANT: Internet is a catastrophy and unacceptable and would be a reason to move elsewhere. Tea selection in room and breakfast is not the best...... not for tea lovers, anyway. Staff is very friendly and Mr. Sadu is a particularly attentive and pleasant waiter during breakfast, our waiter of this stay! Pls ask your breakfast staff to watch out for noisy chinese guests who steel your eggs by the dozen into their bags before adding kilos of fruit and then emptying the drinking water container by refilling the entire family thermo bottles.... disgusting! maybe create designated areas?
Stayed 3 nights in Dec 2019
Response from jd on 24 Dec 2019
Dear Anonymous, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are sorry to know that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our operation department. We do hope you give us another chance as we will definitely improve our services. Regards, Josephine Delgado Front Office Manager

10/10 Excellent

Shihui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faultless
Faultless. Clean facilities, big rooms, friendly and prompt service and great location. Loved every minute of it there!
Stayed 7 nights in Nov 2019
Response from jd on 18 Dec 2019
Dear Shihui, Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us and that our location, rooms and services had met your expectations. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019
Response from jd on 16 Dec 2019
Dear Anonymous, Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2019
Response from jd on 16 Dec 2019
Dear Anonumous, Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us. . We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 3 nights in Nov 2019
Response from jd on 16 Dec 2019
Dear Anonymous, Thank you for your feedback, expressing your disappointment in the service rendered during your stay with us. We understand that your stay experience was not on par with your expectations, it would be a great assistance if you could furnish us with more details as well as your full booking details (booking full name, check in & check out time) as it is very important for us to understand and investigate on what actually transpired in order for us to revert back to you on the findings as well as to continuously improve our service standards. We sincerely apologize once again for this unpleasant experience. Sincerely, Josephine Delgado Front Office Manager

8/10 Good

Ka Lap

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great visit
good service， will come again
Stayed 5 nights in Nov 2019
Response from jd on 28 Nov 2019
Dear Ka Lap, Thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager.

10/10 Excellent

Casey, Seal Beach, CA

Travelled with family
Liked: Amenities
The staff are very helpful and friendly. We just had a little hard time to understand the clear glass divider between the bathtub and the bedroom. Should it be a wall? or frosted glass?
Stayed 6 nights in Nov 2019
Response from jd on 16 Dec 2019
Dear Casey, Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us and that our location, rooms and services had met your expectations. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room space and setup. Staff service was excellent.
Stayed 4 nights in Oct 2019
Response from jd on 12 Nov 2019
Dear Anonymous, Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us and that our location, rooms and services had met your expectations. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from jd on 8 Nov 2019
Dear Anonymous, Thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

8/10 Good

nur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice n clean
Stayed 1 night in Oct 2019
Response from jd on 25 Oct 2019
Dear nur, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Sincerely, Josephine Delgado Front Office Manager

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
Great location, walkable to Suria KLCC & Pavilion. Good and prompt service but rooms were dated. Bathrooms were cleaned which was good.
Stayed 2 nights in Oct 2019
Response from jd on 25 Oct 2019
Dear Anonymous, Thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall. We have taken note on your feedback and further actions will be taken to serve our guests better. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
i liked the space & having my bedroom seperate was a bonus . what i did not like was the housekeeping we had to ask for replacements as he didnt seem to notice things were running out also the floors could have been cleaner overall i would give it a 7 out of 10 thank you j howie
Stayed 10 nights in Sep 2019
Response from jd on 12 Oct 2019
Dear Anonymous, Thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall. We have taken note on your feedback and further actions will be taken to serve our guests better. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager.

8/10 Good

Nic, Hong Kong

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Big and clean rooms. Breakfast is hearty. Staff attitude a bit cold. Pillows are too thick for me
Stayed 6 nights in Sep 2019
Response from jd on 28 Sept 2019
Dear Nic, Thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall. We have taken note on your feedback and further actions will be taken to serve our guests better. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, well located, would recommend.
We had a great stay at Fraser place. The apartment had everything we needed and the kitchen area was a great addition. It had all the basic requirements for making simple meals. We enjoyed having a sofa in the room too. The location was good with a few connivence stores and plenty of restaurants in the hotel and nearby. The Petronas towers and tour bus were only a short walk away too. Staff were very helpful when we had questions or a few minor issues with room keys and WiFi. Housekeeping were very good and even tidied up after us (which we would never expect them to do!) We loved our stay and are just sorry it wasn’t longer.
Stayed 3 nights in Sep 2019
Response from jd on 29 Sept 2019
Dear Nicola, Thank you for sharing your experience during your stay with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

10/10 Excellent

Brian, Vancouver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to all of the city’s attractions by foot or transit.
Stayed 5 nights in Sep 2019
Response from jd on 28 Sept 2019
Dear Brian, Thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

6/10 Okay

Binyamin

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019
Response from jd on 4 Sept 2019
Dear Anonymous, Thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall. . We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

8/10 Good

Bill, AUSTRALIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, comfortable, great location, great choice of restaraunts, cafes and bars in hotel and close by.
Stayed 4 nights in Aug 2019
Response from jd on 4 Sept 2019
Dear Bill, Thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019
Response from jd on 4 Sept 2019
Dear Anonymous, Thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall. . We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from jd on 4 Sept 2019
Dear Anonymous, Thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

6/10 Okay

Verified traveller

Stayed 8 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in Aug 2019
Response from jd on 22 Aug 2019
Dear Anonymous, Thank you for giving us a good rating and for recommending our hotel to other travelers. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

4/10 Poor

DAWOOD, Singapore

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The service was very poor and unprofessional. The amenities like room service weren’t available for quite sometime and despite request for my 3 rooms to be beside each other, they still gave me very far apart. Other than that, it was good but definitely not gonna take this Hotel again!!
Stayed 3 nights in Aug 2019
Response from jd on 15 Aug 2019
Dear Dawood, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are sorry to know that several things throughout your stay did not meet your expectations. Please note that your concerns have been shared with the team. We do hope you give us another chance as we will definitely improve our services. Sincerely Josephine Delgado Front Office Manager

10/10 Excellent

Mel

Travelled with partner
I like the pool and something about the property is the bed.
Stayed 1 night in Aug 2019
Response from jd on 15 Aug 2019
Dear Mel, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Sincerely, Josephine Delgado Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was amazingly spacious, it felt like a waste for a single overnight. Breakfast could be better, not a huge spread.
Stayed 1 night in Aug 2019
Response from jd on 22 Aug 2019
Dear Anonymous, Thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall. We have taken note on your feedback and further actions will be taken to serve our guests better. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from jd on 22 Aug 2019
Dear Anonymous, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We hope to welcome you again at Fraser Place Kuala Lumpur. Sincerely, Josephine Delgado Front Office Manager

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious apartment, good breakfast in general but tended to run out of supplies towards the end of the breakfast period - I mean who runs out of bananas, yogurt and croissants an hour before the close of service ?
Stayed 4 nights in Aug 2019
Response from jd on 9 Aug 2019
Dear Anonymous, Thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall. We have taken note on your feedback and further actions will be taken to serve our guests better. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed already many times and always happy with the service.
Stayed 1 night in Aug 2019
Response from jd on 15 Aug 2019
Dear Michael, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope to see you again very soon. Regards, Josephine Delgado Front Office Manager

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment!
We only stayed one night but we loved it! We stayed in one of their executive suites. Very spacious and in a great location. Quick walk to restaurants and the Petronas towers. Great service as well. The concierge are very helpful. They got us a taxi that took us to the Batu Caves, waited for us with our luggage in the car, and then dropped us off at the airport for 200 SGN. Only complaint is that the apartment was not very clean. Ifs not filthy, just a lot of stains on everything.
Stayed 1 night in Aug 2019
Response from jd on 9 Aug 2019
Dear James, Thank you for taking the time to write us your review. We are glad that you had enjoyed your stay with us and that our location, rooms and services had met your expectations. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second visit to Fraser Place. It’s almost home away from home. Great breakfast and spacious apartment (room 406). Location is excellent. Walking distance to KLCC & Menara Tower. We hired a car and parking was free at Fraser Place. Will definitely book our stay here again.
Stayed 8 nights in Jul 2019
Response from jd on 8 Aug 2019
Dear Anonymous, Thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager

10/10 Excellent

Lai Ping F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KL holiday
Was very good Room is good Clean Nice staff
Stayed 4 nights in Jul 2019
Response from jd on 8 Aug 2019
Dear Lai Ping F, Thank you for your feedback. Glad to know that you have liked Fraser Place Kuala Lumpur on the overall. We hope to welcome you again at Fraser Place Kuala Lumpur. Regards, Josephine Delgado Front Office Manager