Dear Haizat27,Thank you for the feedback in rating. Please come again.Best regards,Felix YeoGeneral Manager

Dear Sabariyah,Thank you for your review. We are pleased to know that that you had an enjoyable stay and dining recently. We do have a Premier room that comes with separate walk-in shower and bathtub. Do contact us for further inquiries.Kind regards, Felix YeoGeneral Manager

Dear Roszilah,Thank you for your time to rate the hotel. See you again in the future!Best regards,Felix YeoGeneral Manager

Salam PENTADBIRAN,Terima kasih dengan maklum balas anda. Sila datang lagi.Yang benar,Amilia AliasPengarah Jualan & Pemasaran

Dear Salahuddin,Thank you for your feedback. Please visit us again soon.Best regards,Amilia AliasDirector of Sales & Marketing

Dear Ahmad,Thank you for your compliments on our services in spite of a classic hotel. The Wi-fi password is not required as it is open to public including room guests. In the future, do contact our Call Center or Duty Manager to assist you for the Wi-fi connection. See you again.Warm regards,Felix YeoGeneral Manager

Dear Leeza,Thank you for your rating. It would be great if you could furnish the details of your stay for us to improve.We hope to serve you better in the future.Best regards,Felix YeoGeneral Manager

Dear Alif Erfan, Thank you and we hope to see you again in the future.Warm regards,Amilia AliasDirector of Sales & Marketing

Dear Zainol Arifin Azza,Thank you for your review. We are happy that you enjoyed your stay at the hotel. Please come again.Best regards,Amilia AliasDirector of Sales & Marketing

Dear Ms Hae,Thank you for your time to rate the hotel. We hope to see you again in the future.Best regards,Amilia AliasDirector of Sales & Marketing

Dear Haizat, Thank you for your good feedback. Kind regards, Amilia Alias Director of Sales & Marketing

Dear florence, Thank you for your feedback. We look forward to welcome you again soon. Best Regards, Amilia AliasDirector of Sales & Marketing

Dear Shelly,Thank you for your recent patronage at the hotel. We look forward to welcome you again in the future.Kind regards,Amilia AliasDirector of Sales & Marketing

Dear Suzana Abd,Thank you for your time in sharing with us your feedback. We are pleased that you had a wonderful stay at the hotel. We look forward to your next visit.Kind regards,Amilia AliasDirector of Sales & Marketing

Dear Jack,Thank you for sharing with us this review about our hospitality. We look forward to welcome you again in the future.Kind regards,Amilia AliasDirector of Sales & Marketing

Dear Alison Kirby, Thank you for sharing your feedback with us. Yes, we intend to upgrade our facilities as soon as we are able to do so. Ensuring the guests’ comfort is continuously looked after is definitely our priority. We hope to see you again at Concorde Hotel Shah Alam in the future. Best regards, Amilia AliasDirector of Sales & Marketing

Dear Halim,Thank you for your feedback. We hope you will return to the hotel again in the future.Best regards,Amilia AliasDirector of Sales & Marketing

Dear Salahuddin, Thank you for staying with us at Concorde Hotel Shah Alam and we look forward to your next visit. Kind regards, Amilia AliasDirector of Sales & Marketing

Dear Latchumanan,Thank you for your feedback. We hope to serve you better on your next visit to Shah Alam.Warm regards,Amilia AliasDirector of Sales & Marketing

Dear Zamzuri, Thank you for your excellent rating of Concorde Hotel Shah Alam. We certainly hope that your stay with us was a memorable one and we look forward to welcoming you back. Best regards, Amilia Alias Director of Sales & Marketing

Dear Mohamed Rosli, Thank you for writing us your feedback. We are pleased to share that there is an in-room letter in all guest rooms notifying our guests that housekeeping service is provided only every third day of the guest's stay. The dining period for breakfast is limited to 45 minutes during the busy period only. We understand that you may not be pleased with this situation however it is necessary for us to implement this allocated time so we can accommodate other guests who are waiting for their turn. We appreciate your kind understanding and hope to welcome you again in the future. Kind regards, Amilia Alias Director of Sales & Marketing

Dear Zaiton, Thank you for choosing to stay at Concorde Hotel Shah Alam. We hope to have you with us again in the near future. Warm regards, Amilia Alias Director of Sales & Marketing

Dear mahendran, Thank you for your feedback during your recent stay. We sincerely apologize for the shortcomings that you had encountered recently. Our rooms division team is currently attending to the issues and we hope to have the room back in an immaculate condition soon. We hope to serve you better on your next visit to Shah Alam. Best regards, Patrick Ng General Manager

Dear Saifuddin, Thank you for your rating. We hope to welcome you again in the future. Best regards, Patrick Ng General Manager

Dear NOORAINI, Thank you for the full points about your experience stay at the hotel. Please visit us again in the future. Best regards, Patrick Ng General Manager

Dear rahmad bin khalid, Thank you for your rating in regards to your recent stay at the hotel. We look forward to seeing you again in the future. Best regards, Patrick Ng General Manager

Dear LEE, Thank you for the rating and we hope to be at your service again in the future. Kind regards, Patrick Ng General Manager

Dear Yusaini, Thank you for rating our service in full 10. We look forward to your return soon! Best regards, Patrick Ng General Manager

Dear NURAIN BINTI, Thank you for your feedback. We are delighted to learn that you had enjoyed your stay at the hotel and especially pleased with our signature buffet breakfast. We look forward to welcoming you on your next visit soon! Warm regards, Amilia Alias Director of Sales & Marketing

Dear Mustakim, Thank you for your good review. We look forward to welcoming you and your family back again soon! Best regards, Patrick Ng General Manager

Dear Norhayati, Thank you for your kind feedback. Please visit us again on your next trip to Shah Alam. Best regards, Amilia Alias Director of Sales & Marketing

Dear Azazul, Thank you for the full rating. We hope you will come back again on your next trip to Shah Alam. Stay safe always. Best regards, Patrick Ng General Manager

Dear Dahari, Thank you for the perfect rating. We look forward to your return soon. Best regards, Patrick Ng General Manager

Dear Traveler, We appreciate for your feedback and we hope to welcome you again soon. Warm regards, Patrick Ng General Manager

Dear Jothee, We are very pleased to read your feedback. We look forward to your return visit soon. Best regards, Patrick Ng General Manager

Dear Lan Poh, We thank you for your time sharing us your feedback. Please accept our sincere apology for any inconvenience you encountered during your check-in. Due to our high occupancy rate, we fell short of our service standard and for that, we truly apologized. Rest assured we will work towards improvement in our service. We hope to be at your service again in the near future. Best regards, Patrick Ng General Manager

Dear Azazul, Thank you for your feedback. It is our pleasure to be able to serve you and we look forward to greet you again! Warm regards, Amilia Alias Director of Sales & Marketing

Dear Anonymous, We are truly pleased you had a delightful stay recently. We hope to welcome you again soon. Best regards, Patrick Ng General Manager

Dear Traveler, Thank you for your nice feedback and we are pleased to know that you had a good stay at our Hotel. Once again, thank you and we look forward to the pleasure of welcoming you back to our Hotel again soon. Kindest regards, Patrick Ng General Manager

Dear Nurul Nadia, Thank you for sharing your feedback with us. We are pleased to share that there is an in room letter in all guests rooms notifying our guests that housekeeping service is provided only on every third day of guest stay. Nevertheless, please accept our sincere apologies on the inconveniences you have encountered during your stay with us or if at all our host have overlook to inform you upon your arrival. We look forward to welcome you back in the future for a better experience. Warmest regards, Amilia Alias Director of Sales & Marketing

Dear zikri, Thank you for taking the time to share your feedback. We are pleased to learn that you have enjoyed your stay and especially pleased with the room condition and our friendly hosts. We certainly look forward to welcome you in your next visit soon! Warm regards, Amilia Alias Director of Sales & Marketing

Dear Izzan, Thank you for taking the time to share with us the review about your recent stay. We sincerely apologize for the air-conditioning malfunction. We will look into the faulty as soon as possible. We hope to welcome you back again in the near future. Kind regards, Patrick Ng General Manager

Dear Drninahamat, We are very pleased with your feedback. Your recommendation to others is much appreciated and hope you will come back for another visit soon. Best regards, Patrick Ng General Manager

Dear Anonymous, Thank you for your kind review and we hope we can be at your service again. Best regards, Patrick Ng General Manager

Dear Anonymous, We appreciate your feedback and we hope to have you again as our guest soon. Best regards, Patrick Ng General Manager

Dear Selva Rajan, We truly appreciate for the full rating and hope you will be back again to our hotel in the near future. Best regards, Patrick Ng General Manager

Dear Noorazman, Thank you for your kind review and we hope to serve you again in the near future. Best regards, Patrick Ng General Manager

Dear Izaha, Thank you for your kind review. Please do accept our sincere apologies as during this RMCO period, room turn-down service is scheduled on every 3rd day of stay only. This is part of our initiative during this period to minimise any guest contact and protect our community in return. Once again, thank you for bearing with us and we do hope to welcome you back again soon. Kindest regards, Patrick Ng General Manager