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Interesting concept where all facilities are within. From sky beach, to infinity pool, kids pool to reflexology pool. There are barbecue areas, formal "dining cube" with fully functional kitchen on the top of one of the towers, "chilling cubes" with DVD and beanbags, pool tables, footie table ... ...
Room good and spacious. Bed comfy. Early check-in arranged. Friendly staff. However, breakfast was lacking in selection and taste. Also although staff were friendly, response to requests was slow or not done. No decaf coffee in restaurant or room.
-close to KLCC -good food variety at breakfast buffet -good hotel package rate -no airport shuttle service (asked twice) -new resort fee 10RM per night charged by Malaysian government -view of cemetery (we are okay with it) -dedicated staff to follow up room issues -New W hotel blocked KLCC view ...
The staff here is excellent. I have stayed here about 5 times over the last 3 years and they remember me by name each time. They are always willing to do anything I need. Also the club room offers 3 free pieces of laundry done each day. I can leave with most of my clothes clean. It’s a great ...
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