Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers
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Reviews of Aloft Kuala Lumpur Sentral

4 out of 5
Aloft Kuala Lumpur Sentral
No 5, Jalan Stesen Sentral, Kuala Lumpur Sentral, Kuala Lumpur

Reviews

9.0

Wonderful

Rating 10 - Excellent. 632 out of 1002 reviews" "
Rating 8 - Good. 280 out of 1002 reviews" "
Rating 6 - Okay. 53 out of 1002 reviews" "
Rating 4 - Poor. 12 out of 1002 reviews" "
Rating 2 - Terrible. 25 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tonya Jermica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family location.
Stayed 7 nights in Mar 2024

8/10 Good

Cedric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a good mall and Airport Ekspress
Stayed 1 night in Mar 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wish there were USB sockets in room. Also alarm clock made noises all night. Shower temperature control was really difficult to control! Liked the roof top bar. Staff were super nice.
Stayed 1 night in Mar 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in convenient locatiom
Stayed 1 night in Mar 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was efficient, helpful and friendly. I like the late checkout (12noon). The room was spacious but it needed a coffee table to go with the sofa.
Stayed 1 night in Mar 2024

10/10 Excellent

Eamon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and friendly check-in. Good sized room with great facilities. Located right on KL Sentral so very convenient for all modes of transport. Nice pool on top floor also.
Stayed 1 night in Mar 2024

10/10 Excellent

Riad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will book again
Stayed 4 nights in Feb 2024

10/10 Excellent

Shy Yee

Stayed 2 nights in Mar 2024

10/10 Excellent

Riad

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will book again
Stayed 3 nights in Feb 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic, a most enjoyable stay in KL. I will be back as soon as possible!
Stayed 10 nights in Mar 2024

10/10 Excellent

Francesc

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal hotel next to the train station with the express service to the airport.
Stayed 2 nights in Mar 2024

10/10 Excellent

Riad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will book again
Stayed 2 nights in Mar 2024

8/10 Good

Ahmad Shafiee

Travelled with family
Good location
Stayed 2 nights in Mar 2024

10/10 Excellent

Vui Seng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience
Stayed 1 night in Feb 2024

10/10 Excellent

Rozana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay at this conveniently located hotel. The NU Sentral is also linked to the hotel so all our needs were met. Room is also well-equipped and clean.
Stayed 1 night in Feb 2024

10/10 Excellent

ANUAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location within the centre of transportations hub, making it very convenient to move around. The big mall next door is a great healing for anything else including the traditional eateries nearby are great choices for foodies. The hotel itself is clean and spacious rooms with friendly staff is home for resting and relaxing. Always a great choice whenever in KL.
Stayed 2 nights in Feb 2024

8/10 Good

Ruby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located and had lots of dining options. It was easy to get around using the public transportation.
Stayed 4 nights in Feb 2024

10/10 Excellent

Julie, Santa Clarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in the transportation hub of KL making it very convenient to move around. The breakfast buffet was fabulous. The staff were very friendly. I would stay there again.
Stayed 6 nights in Feb 2024

10/10 Excellent

Howard

Stayed 2 nights in Feb 2024

10/10 Excellent

Kim Toon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 7 nights in Dec 2023

10/10 Excellent

Cw

Stayed 1 night in Feb 2024

8/10 Good

Hau Wing David

Liked: Cleanliness, staff & service, property conditions & facilities
Nil
Stayed 1 night in Feb 2024

10/10 Excellent

Tomoki

Stayed 1 night in Feb 2024

10/10 Excellent

MARCO, RICHMOND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location! It's very clean and has everything you need for a short or long stay, plus its very affordable! I will likely book it again if i go to Kuala Lumpur in the future
Stayed 1 night in Feb 2024

10/10 Excellent

Trixy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to everything.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was absolutely perfect. I really appreciated the friendly suggestions about where to go for authentic street food in KL. I will absolutely stay at Aloft on my next visits to KL.
Stayed 3 nights in Jan 2024

10/10 Excellent

Nigel, Sudbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Chi Yan Ambrose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

eral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just excellent
Stayed 2 nights in Jan 2024

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, excellent room and directly next to the central station
Stayed 1 night in Jan 2024

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Conveniently located next to KL Sentral. Room is clean. Staff are great. Rooftop swimming pool is beautiful except that people are allowed to smoke by the pool which is also next to a bar. That's the only negative experience I had staying at this hotel.

10/10 Excellent

Ricky

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a suite room and it was great. Awesome staff/service and also great breakfast. Would recommend.
Stayed 3 nights in Jan 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW! Beautiful room in a great location (attached to main subway/train station) at a very good price. I will definitely stay here on my next visit to KL.
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transit and many shopping/food options. Rooms clean and modern. Rooftop pool gorgeous!
Stayed 4 nights in Jan 2024

10/10 Excellent

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stopover, problems with checkin!
We arrived very late at night and their computer system was down so we waited for ages, eventually they found us three rooms, just any rooms, not the ones we booked, because they couldn’t see where we were assigned. We chose to stay on in these rooms although they offered to move us the next day. The rest of the stay was fine, a nice rooftop pool, very convenient location for taking trains and a good mall Nu Sentral adjacent. I would recommend this hotel for its convenience and not too expensive for a three day stopover.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time stay
Second time staying in the hotel. Two years ago booked this hotel for its close proximity to the train station. Really convenient to travel around plus there is a Nu Sentral shopping mall next to it.
Stayed 1 night in Jan 2024

8/10 Good

Roxanna

Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday in KL
Second time staying in this hotel. Excellent location and breakfast also has a good spread. Staff are friendly and accommodating. Keep up the good work.
Stayed 2 nights in Jan 2024

10/10 Excellent

Yusuf

Stayed 6 nights in Dec 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right next to the KL Sentral train station and the NU Sentral shopping mall. Nice view from the rooftop pool. Beds are comfortable and room is clean. Friendly staff.
Stayed 3 nights in Dec 2023

10/10 Excellent

DAVID, BELMONT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, great amenities. Whole family loved the room & mini bar freebies. Breakfast buffet was one of the best we've ever had in the last decade of international stays. Definitely a highlight. Rooftop pool was gorgeous. I would say my only complaint was that the pool decks & furniture definitely need an update as the wood was warping & we tripped several times on the flooring. For such a fancy hotel, this is something that's been overlooked. Other than that, it's worth a return visit.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfortable and great location
Room was big and comfortable. Great view and bed was super soft, with really smooth sheets. Also great location next to KL Sentral with direct connections to airport and many other places in the city. Will stay again.
Stayed 3 nights in Dec 2023

10/10 Excellent

JOHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Kam Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
room was spacious and spotless,Nothing was too much trouble.
Stayed 3 nights in Dec 2023

8/10 Good

Rusminah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location convenient & direct link to Mall & Trains, MRT, LRT, etc. Smooth check-in/out. Staff was friendly & helpful. Would return n stay here again.
Stayed 7 nights in Dec 2023

6/10 Okay

Kim

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Kalyani, Toronto

Liked: Amenities
Location was very convenient
Stayed 1 night in Dec 2023

10/10 Excellent

Maslina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centralised location and convenient to go anywhere.
Stayed 2 nights in Dec 2023