Interior

Reviews of Red Ginger Chic Resort

4 out of 5
Red Ginger Chic Resort
168 Moo 3, Ao Nang, Krabi, Krabi

Reviews

8.2

Very good

Rating 10 - Excellent. 202 out of 660 reviews" "
Rating 8 - Good. 336 out of 660 reviews" "
Rating 6 - Okay. 83 out of 660 reviews" "
Rating 4 - Poor. 30 out of 660 reviews" "
Rating 2 - Terrible. 9 out of 660 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Stacy

Travelled with family
Stayed 3 nights in Mar 2024
Response from Penchan Suksawat,Ms. on 13 Mar 2024
Dear Valued Guests,Thank you very much for your positive comment on our hotel. We are delighted to know that you enjoyed your stay with us and we hope to welcome you again very soon.Warm regards,

10/10 Excellent

Jose Antonio de Sousa, bishops stortford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service and quality staff. The duplex was also very good
Stayed 8 nights in Feb 2024
Response from Penchan Suksawat,Ms. on 25 Feb 2024
Dear Valued Guests,Thank you for taking the time to share your positive experience with us, Jose Antonio de Sousa. We are delighted to hear that you enjoyed the good service, quality staff, and the duplex accommodations at Red Ginger Chic Resort by Tolani.Warm regards,

4/10 Poor

Pravin

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a vip access property very small rooms not worth it
Response from Penchan Suksawat,Ms. on 1 Feb 2024
Dear Valued Guests,Thank you for your recent stay. We appreciated your kind review and your feedback which helped us a lot for the improvement. We do hope to have your more returns to your home at Red Ginger Chic Resort by Tolani in the very near future.Best regards,Front Office Manager.Red Ginger Chic Resort

10/10 Excellent

Corey

Travelled with partner
Liked: Amenities
Very nice experience from start to finish, as we only stayed one night. We rented a room adjoining the pool, which was very convenient and unique. I will definitely stay here again in my future travels. Breakfast was nice as well. They also have a locking bag area for your bags.
Stayed 1 night in Jan 2024
Response from Penchan Suksawat,Ms. on 18 Jan 2024
Thank you for your feedback only. I really appreciate hearing about your experience and hope you will return to us shortly!

10/10 Excellent

Rick

Liked: Property conditions & facilities, room comfort
Great place great staff
I would still be there, but they raise the rates too high and I can’t afford to stay there for another month if I could I would’ve
Stayed 3 nights in Dec 2023
Response from Penchan Suksawat,Ms. on 21 Dec 2023
Dear Valued Guests,Thank you for choosing to stay at Red Ginger Chic Resort by Tolani, Rick. We appreciate your feedback regarding the rates. We understand that affordability is an important factor when deciding on accommodations. We value your patronage and hope to have the opportunity to welcome you back in the future.Warm Regards,

6/10 Okay

Hanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice,well decorated,bid one, location is exactly in the middle between two central areas, all services are around. Good choice for breakfast,good pool with pool bar. Noise isolation was not good though, we had a room infront of the main corridors and it felt like people were talking in our room, but they were just passing by outside. Also hotel does renovation of the main entrance right now, so it was very loud during a day,but it seems like they are almost done. Missing restaurant at the hotel to be honest, just room service. But as we understood they were building some area for it.
Stayed 3 nights in Dec 2023
Response from Penchan Suksawat,Ms. on 14 Dec 2023
Dear Valued Guests,Thank you for choosing to stay at Red Ginger Chic Resort by Tolani, We are delighted to hear that you found our room to be very nice and well decorated. Our central location, between two key areas, provides easy access to various services. We are pleased that you enjoyed our breakfast options and the pool with its pool bar.We apologize for any inconvenience caused by the noise isolation in your room. We understand that it may have been disruptive to hear people passing by outside. We are also sorry for the noise disturbance caused by the renovation of our main entrance. However, we are glad to inform you that the renovation is nearing completion.We appreciate your feedback regarding the absence of a restaurant at the hotel. We are currently working on building an area for a restaurant and appreciate your understanding during this process.Thank you once again for your valuable feedback. We hope to welcome you back to Red Ginger Chic Resort by Tolani in the future.Warm regards,

10/10 Excellent

Rick

Stayed 4 nights in Dec 2023
Response from Penchan Suksawat,Ms. on 12 Dec 2023
Dear Valued Guests,Thank you for your feedback only. I really appreciate hearing about your experience and hope you will return to us shortly!Warm regards,

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Very friendly and helpful staff Hussain and Gift where amazing
Stayed 7 nights in Nov 2023
Response from Penchan Suksawat,Ms. on 12 Dec 2023
Dear ValuI truly appreciate your kind words about our team. It is definitely a boost for us every time we hear positive review such as this. I really appreciate hearing about your experience and hope you will return to us shortly!Warm regards,

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Penchan Suksawat,Ms. on 7 Dec 2023
Dear Valued Guests, Thank you for choosing to stay at Red Ginger Chic Resort by Tolani and for taking the time to leave a review. I am happy that you enjoyed your stay and I am looking forward to having you again as a guest in our hotel.Warm Regards,

10/10 Excellent

Pierre Olivier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Price vs quality hotel!
Stayed 3 nights in Nov 2023
Response from Penchan Suksawat,Ms. on 30 Nov 2023
Dear Valued Guests, Thank you for taking the time to review your recent stay at Red Ginger Chic Resort by Tolani. Warm regards,

4/10 Poor

Pentti

Travelled with group
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Penchan Suksawat,Ms. on 16 Nov 2023
Dear Valued Guests,Thank you for taking the time to share your feedback . We appreciate your thoughts and will take them into consideration as we continuously strive to improve our services. If there is anything specific you would like to discuss further, please feel free to reach out to us directly.Warm Regards,

4/10 Poor

Melissa

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Average stay, we experienced a few problems. When we arrived there was a lizard in the room, the lighting was awful, the fridge was leaking and had a foul smell, we informed the staff about this and nothing was done. To top it off, we were charged upon check out for a missing glass in the room… why would we steal a basic glass worth £2? The room was also very dated. All in all, an average stay.
Stayed 3 nights in Nov 2023
Response from Penchan Suksawat,Ms. on 5 Nov 2023
Dear Valued Guests,Thank you for your kind review. We were so pleased to know that you had a very fine and relaxing stay at Red Ginger Chic Resort by TolaniWith regard to our service we will definitely bring it up to our meeting and discuss it in team to come up with continually improvement and services guaranteed for our beloved guests.We appreciated your patronage and we hope for a chance to serve you again in the future.

8/10 Good

Chun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay there!
It's a really nice hotel with competitive price. Clean, comfy, staff are very friendly and helpful. Welcome drink is a very nice touch! Room is spacious and clean, the only small complain I have is the lighting of the room is too dim, if I want to read something, it's very difficult for me to do that. I would definitely return to this hotel!
Stayed 4 nights in Sep 2023
Response from Penchan Suksawat,Ms. on 8 Oct 2023
Dear Valued Guests, Thank you for taking the time to review your recent stay at Red Ginger Chic Resort by Tolani. Thank you for your positive comments. I am very glad to hear that you enjoyed your stay with us.Warm Regards,

6/10 Okay

NGIN AN

Liked: Cleanliness, staff & service
Disliked: Amenities
Have been staying at the same hotel for the past 8 years. Time to upgrade the hotel facilities. Need to bring travel adapter, hotel key are physical kind. Lift stops operating in the noon and at night and the staircase are pitch black. Room keeper always appear at 10am, can’t sleep in if you don’t do any water activities they will just open the door even when you told them to come later
Stayed 3 nights in Sep 2023
Response from Penchan Suksawat,Ms. on 10 Sept 2023
Dear Valued Guests, Thank you for taking the time to review your recent stay at Red Ginger Chic Resort by Tolani. Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.With regard to our service we will definitely bring it up to our meeting and discuss it in team to come up with continually improvement and services guaranteed for our beloved guests.Warm Regards,

8/10 Good

kolvin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location, close to dinning, shopping, night market and beach area. Only issue was only 1 key was provided for a 3 guest room and inconvenient for other 2 guests as key needs to be in room for a guest staying in the room for lights/AC. Key drop off to the front desk was an option but really not a solution in terms of privacy needs of in and out of the room for all guest.
Stayed 4 nights in Aug 2023
Response from Penchan Suksawat,Ms. on 17 Aug 2023
Dear Valued guest,Thank you for choosing Red Ginger Chic Resort for your recent stay. We appreciate your feedback and are glad to hear that you found our location convenient for dining, shopping, the night market, and the beach area. We apologize for any inconvenience caused by the provision of only one key for a three-guest room. We understand that this may have been inconvenient for the other two guests, as the key needs to be in the room for lights and AC to function. While key drop off at the front desk was offered as an option, we understand your concerns regarding privacy needs for all guests.We appreciate your feedback and will take it into consideration as we strive to improve our services. Thank you once again for choosing Red Ginger Chic Resort, and we hope to have the opportunity to welcome you back in the future.Warm Regards,

8/10 Good

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Penchan Suksawat,Ms. on 15 Aug 2023
Dear Valued Guests, Thank you for your kind review. Thank you for loving us . We were so happy to read your all positive feedback about us. We promise to continue deliver the very best services to our beloved guests as we always realize that only the very best they deserve. Looking forward to welcoming you back again in the near future .Best Regards,

10/10 Excellent

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023
Response from Penchan Suksawat,Ms. on 15 Aug 2023
Dear Valued Guests, Thank you for your kind review. Thank you for loving us . We were so happy to read your all positive feedback about us. We promise to continue deliver the very best services to our beloved guests as we always realize that only the very best they deserve. Looking forward to welcoming you back again in the near future Best Regards,

10/10 Excellent

Amy Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel, good location, large, comfy beds.
Stayed 3 nights in Aug 2023
Response from Penchan Suksawat,Ms. on 15 Aug 2023
Dear Valued Guests, Thank you for your kind review. Thank you for loving us . We were so happy to read your all positive feedback about us. We promise to continue deliver the very best services to our beloved guests as we always realize that only the very best they deserve. Looking forward to welcoming you back again in the near future Best Regards,

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay, cant fault it
Stayed 1 night in Jul 2023
Response from Penchan Suksawat,Ms. on 6 Aug 2023
Dear Valued Guests, Thank you for your kind review. Thank you for loving us . We were so happy to read your all positive feedback about us. We promise to continue deliver the very best services to our beloved guests as we always realize that only the very best they deserve. Looking forward to welcoming you back again in the near future. Best Regards,

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good all round
Stayed 1 night in Jul 2023
Response from Penchan Suksawat,Ms. on 6 Aug 2023
Dear Valued Guests, Thank you for your kind review. Thank you for loving us . We were so happy to read your all positive feedback about us. We promise to continue deliver the very best services to our beloved guests as we always realize that only the very best they deserve. Looking forward to welcoming you back again in the near future.Best Regards,

8/10 Good

RAMASAMY

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are very kind and responsive. The only thing I do not like is that they dont provide coffee packet in the morning because they ask us to come down to Breakfast hall to have cofee at 7am.
Stayed 4 nights in Jun 2023
Response from Penchan Suksawat,Ms. on 6 Aug 2023
Dear Valued Guests,Warm Greeting from Red Ginger Chic Resort by Tolani.Thank you for your kind review. Thank you for loving us . However, we were sorry for some discomforts you experienced. For any coffee packet in your room.We regret to inform you that as we are Green hotel and this is the reason why no any packet for plastic available at our resort.However, normally we can order special case and we can put in your room.Looking forward to welcoming you back again in the near future.Best Regards.

10/10 Excellent

Atul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was in an ideal location. Very easy to get around town. The 7/11 was a life saver and the food was amazing. Tried mango sticky rice for the first time and had it everyday!
Stayed 3 nights in Jun 2023
Response from Penchan Suksawat,Ms. on 6 Aug 2023
Dear Valued Guests, Thank you for your kind review. Thank you for loving us . We were so happy to read your all positive feedback about us. We promise to continue deliver the very best services to our beloved guests as we always realize that only the very best they deserve. Looking forward to welcoming you back again in the near future Best Regards,

10/10 Excellent

Dylan

Travelled with partner
All was good.
Stayed 2 nights in May 2023
Response from Penchan Suksawat,Ms. on 15 Jun 2023
Dear Valued Guests, Thank you for your feedback only. I really appreciate hearing about your experience and hope you will return to us shortly!Best Regards, .

10/10 Excellent

SassoFerrato

Liked: Staff & service
Quiet and was peacful.
Stayed 4 nights in Mar 2023
Response from Penchan Suksawat,Ms. on 22 Apr 2023
Dear Valued Guests, Thank you for your kind review. Thank you for loving us . We were so happy to read your all positive feedback about us. We promise to continue deliver the very best services to our beloved guests as we always realize that only the very best they deserve. Looking forward to welcoming you back again in the near future

8/10 Good

Meriah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean with an amazing location!
Loved this hotel it was clean and in a great location and the service was amazing!
Stayed 2 nights in Mar 2023
Response from Penchan Suksawat,Ms. on 22 Apr 2023
Dear Valued Guests, Thank you for your kind review. Thank you for loving us . We were so happy to read your all positive feedback about us. We promise to continue deliver the very best services to our beloved guests as we always realize that only the very best they deserve. Looking forward to welcoming you back again in the near future

10/10 Excellent

Mark

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great hotel with a nice atmosphere and an amazing pool. The complimentary breakfast buffet was great but the room was a bit noisy due to the lack of windows. The hotel is fairly open concept throughout, with no walls or windows in parts of the hallways, etc., which is nice because it allows the outside breeze to cool the space and makes it feel more expansive.
Stayed 3 nights in Mar 2023
Response from Kasmaporn on 20 Mar 2023
Sawasdee ka, we are so glad to hear that you happy with our resort both design concept and service. Thank you for your stay with us and look forward to welcome you again. Warm regards,

10/10 Excellent

Andrew, St Catharines

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, staff friendly and helpful. Only thing I didn't like was they only have shutters on windows that allow the sun to wake you up very early. Also, if you have special deals like we had free cocktails and mini bar, make sure you are very clear on what you get and where you get it. We were told just order a cocktail and it will be free, only to find out we should of been given a coupon and we now have to pay for our drinks. After some negotiating this problem was solved though. I would stay there again.
Stayed 3 nights in Mar 2023
Response from Kasmaporn on 20 Mar 2023
Thank you very much for your full score. Your suggestion for shutters on the windows and communication for complimentary coupon will be discuss to the team for better service ka. We wish you had a pleasant journey home and look forward to welcome you againWarm regards,

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay this time
Always seem to go back here ..love the pool its a good size ..breakfast is good with an extensive choice...no early check in or check out available they are busy at this time of year .overall a pleasant relaxed stay ..would recommend
Stayed 2 nights in Feb 2023
Response from Kasmaporn on 20 Mar 2023
Thank you very much for your return stay and will be back again. This really brighten our day and our team spirit to make it better and happier for our return guest. Warm regards,

8/10 Good

Karl

Stayed 1 night in Feb 2023
Response from Kasmaporn on 20 Mar 2023
Thank you very much for your review. Glad to hear that you happy with the service and pool. For the hotel condition we are on process of renovation for coming Summer season which is less busier which we prolong since COVID situation. We will assure that when you are back we will be in more impressive condition and new look. Warm regards,

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ginger good
Stayed 1 night in Feb 2023
Response from Kasmaporn on 20 Mar 2023
Thank you very much for your review ka. Our Chic team are looking forward to welcome you back again.Warm regards,

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely oasis
Brilliant hotel great location the staff were really friendly. Breakfast was great I can’t fault anything. Just a short walk from some great beach front bars to watch the sunset. Close to the local night food market and the Landmark night market is a steady stroll away
Stayed 5 nights in Jan 2023

6/10 Okay

Lesley Anne, Bearsden

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is in dire need of a deep clean and general maintenance. When we arrived the pool was filthy. We reported this to the reception staff and the pool filtration system was clearly put on, but it took 2 days for the pool to be clean. Rooms weren't as clean as they could be and neither was a lot of the property. Staff were very nice and friendly and the breakfast was very good. Good selection of food for people from a variety of countries. The hotel was generally noisy overnight so not a place to go if you are a light sleeper or looking for peace and quiet. You could hear people in other rooms - kids running about, TV, people scraping furniture across floors etc. The location of the hotel is good. Just off the main road, close to the beach and close to Ao Nang as well, with a good variety of shops, bars and restaurants close by

8/10 Good

JUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2022
Response from Penchan Suksawat,Ms. on 6 Jan 2023
Dear Valued Guest,Thank you for taking the time to share your valuable feedback.Best Regards.

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2022
Response from Penchan Suksawat,Ms. on 6 Jan 2023
Dear Valued Guest,Thank you for taking the time to share your valuable feedback.Best Regards,

6/10 Okay

Wee Wei

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staffs were friendly and pool is decent size and nice. There are promotion menu and pool bar. However house keeping standards is below average, we booked a room for 4 pax, 3 of us turn up but constantly being replenished for 2 pax towels and water. They were short of staffs for housekeeping. 4pm and still nnot cleaned on some days. No blanket for the 2nd bed, have to ask for it. Room condition is a little run down and there are spider webs in some area. linens were different colours.
Stayed 8 nights in Dec 2022
Response from Kasmaporn on 17 Dec 2022
Dear Wee Wei,Thank you for your review for the compliment of staff service and pool, bar service is highly appreciate. For the suggestion of HK standard and Linen color are well note and will bring for the managment team for immediate improvement ka

10/10 Excellent

melanie

8/10 Good

Gareth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, friendly staff
Stayed 14 nights in Nov 2022
Response from Penchan Suksawat,Ms. on 26 Nov 2022
Dear Valued Guest, We are delighted to learn that you had enjoy your stay with us and we look forward to the pleasure of welcoming you back to Red Ginger Chic Resort in the near future.Best Regards,

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a 3 night stay at Red Ginger Chic. Check-in was quick & easy, & the staff were very friendly & welcoming (& thanks for the late check-out.) Room was clean & comfortable, with a nice, big balcony. I was very impressed by the various eco-friendly things that were in place throughout my room & the hotel. Food options, incl breakfast, were basic but good. The hotel is walking distance to many restaurants, stores, services & the beach, or a 3-5 minute tuk-tuk to the bars & clubs. Unfortunately, I didn’t have the chance to take a swim, but the pool looked great! Only negative of the stay is that the WiFi was a bit patchy sometimes, but that is a very minor thing. I would be very happy to stay at Red Ginger Chic again, or recommend it to others, when visiting Ao Nang.
Stayed 3 nights in Oct 2022
Response from Kasmaporn on 13 Oct 2022
Dear Khun Patrick,Thank you very much for your wonderful review. This brighten our team spirit to maintain our standard especial our eco friendly and sustainability effort. For the WIFI we will try to improve ka. Look forward to welcome you again.The Management

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022
Response from Kasmaporn on 11 Jul 2022
Dear Ms. Sarah, Thank you very much for your review and choosing for stay with us. Wish you had a pleasant experience in Thailand and look forward to welcome you again at Red Ginger Chic Resort. Best regards, The Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff could be more friendly. Overall the hotel was good just need to maintain n upgrade a little.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like an interior design of this hotel and some facility such as beach mat,beach towel and bicycle for rent with free of charge. Welcome drink, service,pool and breakfast is good. Location is great. Reccommended. But i didn't like a bathroom door. It have a loud noise when open and close.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 4 nights in Feb 2020
Response from RG on 12 Feb 2020
Dear Anonymous, Thank you for your recent stay and for your kind review. We were sorry to hear that you experienced some discomforts during the stay. Thank you for bringing them to our attention and we will put them to our urgent improving plan. We do hope to have your more returns to stay at your home at Red Ginger Chic Resort in the very near future. Best regards, The Management Red Ginger Chic Resort

6/10 Okay

NathanaelT, Singapore

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
A property that internet pictures way for ejticing then the property itself which has not be well kept. Constantly have flies and mosqitoes in the bedroom despite ensuring sliding door is closed at all times. Bath towels while clean and nice smelling have seen better days and the torn tattered ones shld really be disposed off. Basic toiletries which are not top up. Book a family room for 3 adults and each time Room Service tidy for only 2pax
Stayed 3 nights in Jan 2020
Response from RG on 29 Jan 2020
Dear NathanaelT, Thank you for your recent stay and for your kind review. We were sorry to hear that you experienced some discomforts during the stay. Thank you for bringing them to our attention and we will put them to our urgent improving plan. We do hope to have your more returns to stay at your home at Red Ginger Chic Resort in the very near future. Best regards, The Management

10/10 Excellent

Sam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Room was well maintained and cleaned properly daily when requested.
Stayed 3 nights in Jan 2020
Response from RG on 29 Jan 2020
Dear Sam, Thank you for your recent stay. We appreciated your kind review and your feedback which helped us a lot for the improvement. We do hope to have your more returns to your home at Red Ginger Chic Resort in the very near future . Best regards, The Management Red Ginger Chic Resort

10/10 Excellent

Kim, Auckland, NZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gorgeous hotel!!! It really felt like home away from home...and the staff were the best part...fun and friendly yet efficient. By the time we left they felt like family. Smallish, intimate hotel with good amenities and funky, eclectic fit out. We loved it!!! They had lots of extra little touches that you don't get in the bigger resorts. i.e. welcome drink was a fun little cocktail with a moon cake. We were there for Xmas and even had little santa sacks full of candy and nuts etc waiting in our room for us. Cannot recommend highly enough
Stayed 3 nights in Dec 2019
Response from RG on 30 Dec 2019
Dear Kim, Thank you for your recent stay. We appreciated your kind review and your feedback which helped us a lot for the improvement. We do hope to have your more returns to your home at Red Ginger Chic Resort in the very near future. Best regards, The Management Red Ginger Chic Resort

10/10 Excellent

Ashley, Malaysia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pool access room and welcome set Staff are bit ignoring, u need to stand in front of them then only they will look at you (except receptionist)
Stayed 2 nights in Dec 2019
Response from RGFO on 23 Dec 2019
Dear Ashley, Thank you for your recent stay and for your kind review. We were sorry to hear that you experienced some discomforts during the stay. Thank you for bringing them to our attention and we will put them to our urgent improving plan. We do hope to have your more returns to stay at your home at Red Ginger Chic Resort in the very near future. Best regards, The Management Red Ginger Chic Resort

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a group of 8 and stayed for 4 nights. Absolutely wonderful experience all around. Breakfast was great
Stayed 4 nights in Nov 2019
Response from RG on 15 Dec 2019
Dear Value guest, Thank you for your recent stay. We appreciated your kind review and your feedback which helped us a lot for the improvement. We do hope to have your more returns to your home at Red Ginger Chic Resort in the very near future. Best regards, The Management Red Ginger Chic Resort

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel within walking distance to beach and restaurants and entertainment area house keeping very poor
Stayed 15 nights in Nov 2019
Response from RG on 29 Nov 2019
Dear Anonymous, Thank you for your recent stay. We appreciated your kind review and your feedback which helped us a lot for the improvement. We do hope to have your more returns to your home at Red Ginger Chic Resort in the very near future. Best regards, The Management Red Ginger Chic Resort

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from RG on 29 Nov 2019
Dear Anonymous, Thank you for your recent stay. We appreciated your kind review and your feedback which helped us a lot for the improvement. We do hope to have your more returns to your home at Red Ginger Chic Resort in the very near future. Best regards, The Management Red Ginger Chic Resort

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near everyplace center of restuarant and cafe
Stayed 2 nights in Oct 2019
Response from RG on 22 Nov 2019
Dear Anonymous, Thank you for your recent stay. We appreciated your kind review and your feedback which helped us a lot for the improvement. We do hope to have your more returns to your home at Red Ginger Chic Resort in the very near future. Best regards, The Management Red Ginger Chic Resort