Outdoor pool, pool umbrellas, pool loungers
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Reviews of Eaton HK

4 out of 5
Eaton HK
380 Nathan Road, Jordan, Kowloon

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 1013 reviews" "
Rating 8 - Good. 357 out of 1013 reviews" "
Rating 6 - Okay. 89 out of 1013 reviews" "
Rating 4 - Poor. 40 out of 1013 reviews" "
Rating 2 - Terrible. 30 out of 1013 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer, Minneapolis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Eaton is in a great location near Temple Street Night Market, and close to the Metro to go everywhere. The rooms are well insulated and quiet. The terrace lounge and rooftop pool are great amenities. Their spaces for cultural activities such as art, films, etc. makes this a vibrant place. Once we discovered the food hall, we ate there several times. There is a good variety of dining options within the Eaton and they are all very popular. Staff is helpful and the facilities were very clean. Would really recommend the Eaton for those who want to be in the middle of everything and close to public transit.
Stayed 8 nights in Apr 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2024
Response from Ivan Cheung, Director of Rooms on 11 Apr 2024
Thank you for your sharing and we look forward to see your again.

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor was stylish and more unique
Stayed 1 night in Apr 2024
Response from Ivan Cheung, Director of Rooms on 11 Apr 2024
Thank you for your sharing and we look forward to see your again.

8/10 Good

Kendra

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Kwok Wah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Environmental friendly: sealed glass bottle water
Stayed 5 nights in Mar 2024
Response from Ivan Cheung, Director of Rooms on 11 Apr 2024
Thank you for your sharing and we look forward to see your again.

8/10 Good

Denise

Liked: Cleanliness, staff & service
The larger room and bathroom was great. Some of the decor was a little dated especially in the bathroom.
Stayed 11 nights in Mar 2024
Response from Ivan Cheung, Director of Rooms on 11 Apr 2024
Thank you for your sharing and we look forward to see your again.

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very comfortable staying
Stayed 2 nights in Mar 2024
Response from Ivan Cheung, Director of Rooms on 11 Apr 2024
Thank you for your sharing and we look forward to see your again.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to step right out into real Hong Kong
Stayed 4 nights in Mar 2024
Response from Ivan Cheung, Director of Rooms on 11 Apr 2024
Thank you for your sharing and we look forward to see your again.

8/10 Good

Minnie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time I stayed at this property because I like the location. It's close to MTR station, food, and shopping. I didn't like our room so much this time because it is very small and no room to unpack at all. The carpet needs to be replaced also.
Stayed 4 nights in Mar 2024
Response from Ivan Cheung, Director of Rooms on 11 Apr 2024
Thank you for your sharing and we look forward to see your again.

6/10 Okay

maryam

Travelled with partner
Disliked: Cleanliness
I liked their breakfast buffet. The bed was very comfortable and clean white sheets.
Stayed 4 nights in Mar 2024
Response from Ivan Cheung, Director of Rooms on 11 Apr 2024
Thank you for your sharing and we look forward to see your again.

8/10 Good

poh kheng

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean and good service
Stayed 4 nights in Mar 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is great, location is great, the rooms use space well, there are a lot of great things going on at the Eaton. Will definitely return.
Stayed 1 night in Mar 2024
Response from Ivan Cheung, Director of Rooms on 11 Apr 2024
Thank you for your sharing and we look forward to see your again.

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Johannes

Stayed 2 nights in Mar 2024

6/10 Okay

ZSOLT

Liked: Cleanliness, amenities
Overall a nice hotel but overpriced for what it is. The room was much smaller than the photos online indicated. I had a few hours between checkout and my flight and asked if I could wait by the pool but this was rejected. This has never been an issue with other hotels and the way FOH house handled it was disappointing. The check-out was also quite abrupt. Breakfast was good though.
Stayed 1 night in Mar 2024
Response from Ivan Cheung, Director of Rooms on 26 Mar 2024
Thank you for your time of sharing your experience and we shall look into it for better improvement.

10/10 Excellent

JENNIFER, Winnipeg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were quick and helpful. Very fun place. The food hall was amazing! Rooms are clean and quiet hallway. Loved the amenities, such gorgeous scents. Very happy to be in the middle of the area and have a quiet spot to relax in.
Stayed 2 nights in Mar 2024
Response from Ivan Cheung, Director of Rooms on 26 Mar 2024
Thank you for your comment and look forward to see you again.

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value…convenient public transportation options
Stayed 6 nights in Mar 2024
Response from Ivan Cheung, Director of Rooms on 26 Mar 2024
Thank you for your comment and look forward to see you again.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and check-out. Booked two rooms and managed to have them next to each other. Several dining options and must admit the Yat Tung Heen Restaurant food was flawless. Haven't tasted better food anywhere else. Very helpful staff. Rooftop pool was lovely and warm. Glass lift gave you a great view. Rooftop bar was enjoyable too.
Stayed 2 nights in Mar 2024
Response from Ivan Cheung, Director of Rooms on 19 Mar 2024
Thank you for your time and look forward to see you again in Eaton HK.

10/10 Excellent

Yat Wai

Stayed 11 nights in Mar 2024

6/10 Okay

John

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This is our 4th time at the Eaton in Hong Kong and as expected it was good. The price is ok for the area, the hotel is clean and well kept, and the staff was helpful and accommodating. We will certainly stay there again on our next trip to Hong Kong and recommend the hotel for family stays.
Stayed 2 nights in Mar 2024
Response from Ivan Cheung, Director of Rooms on 19 Mar 2024
Thank you for your time and look forward to see you again in Eaton HK.

10/10 Excellent

Soon Kian Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, clean, convenient, near train station.
Stayed 6 nights in Feb 2024
Response from Ivan Cheung, Director of Rooms on 14 Mar 2024
Thank you for your time of sharing your stay experience and look forward to see you again in the future.

10/10 Excellent

Tim

Clean. Friendly staff. Middle of shopping area
Stayed 2 nights in Mar 2024
Response from Ivan Cheung, Director of Rooms on 14 Mar 2024
Thank you for your time of sharing your stay experience and look forward to see you again in the future.

10/10 Excellent

Hee Meng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access as airport bus A21 is nearby for both arriving and leaving.
Stayed 4 nights in Mar 2024
Response from Ivan Cheung, Director of Rooms on 14 Mar 2024
Thank you for your time of sharing your stay experience and look forward to see you again in the future.

8/10 Good

Tan

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2024

8/10 Good

Kam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located in area with easy access to public transportation, restaurants and shopping.
Stayed 4 nights in Feb 2024
Response from Ivan Cheung, Director of Rooms on 14 Mar 2024
Thank you for your time of sharing your stay experience and look forward to see you again in the future.

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Rosanne

Travelled with partner
Liked: Amenities
Friendly and helpful staff
Stayed 2 nights in Feb 2024
Response from Ivan Cheung, Director of Rooms on 14 Mar 2024
Thank you for your time of sharing your stay experience and look forward to see you again in the future.

2/10 Terrible

Bess yan

Stayed 3 nights in Feb 2024

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we did like the property location and the staff were good. we didnt like the very small room I have stayed 3 previous times and the rooms were a lot better We didnt like the breakfast arrangements, the room was very cold with the airconditioning. the food was spread around over a big area and by the time we made our selection and got back to our table was nearly cold which was not helped by the enameled metal plates. The staff were constantly trying to clear our table which gave us no time to relax over breakfast .
Stayed 3 nights in Feb 2024
Response from Ivan Cheung, Director of Rooms on 14 Mar 2024
Thank you for your time of sharing your stay experience and look forward to see you again in the future.

8/10 Good

Jose

Small room
Stayed 1 night in Feb 2024
Response from Ivan Cheung, Director of Rooms on 19 Mar 2024
Thank you for your time and please note that we have rooms with different size for your option. Look forward to see you again.

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything worked in the room. Hot and cold water excellent
Stayed 5 nights in Feb 2024
Response from Ivan Cheung, Director of Rooms on 14 Mar 2024
Thank you for your time of sharing your stay experience and look forward to see you again in the future.

8/10 Good

Hoi Man

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The lobby… is a little absurd. I don’t know why every time when we need to go back to hotel room and we have to go through a lot of smoking people. This is absolutely not good for toddlers in baby cars.
Stayed 6 nights in Feb 2024
Response from Ivan Cheung, Director of Rooms on 14 Mar 2024
Thank you for your time of sharing your stay experience.

10/10 Excellent

Franco, Agoura Hills

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is extremely small even measuring under the Hong Kong Standard. However, the breakfast is rated one of the best. Mr. Wu who managed Astor is professional and helpful. Many shopping and eating options can be found around the hotel.
Stayed 1 night in Feb 2024
Response from Ivan Cheung, Director of Rooms on 14 Mar 2024
Thank you for your time of sharing your stay experience and look forward to see you again in the future.

10/10 Excellent

Andy, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient hotel. Everything is good, and the swimming pool is a big plus. Staff and friendly & helpful. Bathrooms are a little tired in the twin rooms, but perfectly functional.
Stayed 7 nights in Feb 2024
Response from Ivan Cheung, Director of Rooms on 14 Mar 2024
Thank you for your time of sharing your stay experience and look forward to see you again in the future.

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities. Very good value and rooms were well maintained and very clean.
Stayed 7 nights in Feb 2024
Response from Ivan Cheung, Director of Rooms on 14 Mar 2024
Thank you for your time of sharing your stay experience and look forward to see you again in the future.

8/10 Good

Ho Ming

Liked: Cleanliness, amenities, property conditions & facilities
Good in general, but nobody answered the room service/concierge line.
Stayed 2 nights in Feb 2024
Response from Ivan Cheung, Director of Rooms on 14 Mar 2024
Thank you for your time of sharing your stay experience and look forward to see you again in the future.

10/10 Excellent

Bettina, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super sustainable hotel suitable for those traveling as a family, with friends or as an individual. Highly recommended because it’s accessible to MTR and Temple Street Market. Would be my choice to stay if I visit HK again. Thanks Eaton Crew!
Stayed 2 nights in Jan 2024
Response from Ivan Cheung, Director of Rooms on 14 Mar 2024
Thank you for your time of sharing your stay experience and look forward to see you again in the future.

10/10 Excellent

Zhao Yu

Stayed 4 nights in Feb 2024

10/10 Excellent

Lincan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, within walking distance to everywhere. Will def book again
Stayed 1 night in Feb 2024
Response from Ivan Cheung, Director of Rooms on 13 Feb 2024
Thank you for your time of sharing the stay experience.

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Annie Cho Shun, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jan 2024

8/10 Good

Lenny

Travelled with partner
Liked: Amenities
Good location.
Stayed 3 nights in Jan 2024
Response from Ivan Cheung, Director of Rooms on 15 Feb 2024
Thank you for your sharing and look forward to see you again in Eaton.

10/10 Excellent

KELLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is good and location is convenient.
Stayed 8 nights in Jan 2024
Response from Ivan Cheung, Director of Rooms on 13 Feb 2024
Thank you for your time of sharing the stay experience.

10/10 Excellent

Tseten

Excellent
Stayed 2 nights in Jan 2024
Response from Ivan Cheung, Director of Rooms on 13 Feb 2024
Thank you for your time of sharing the stay experience.

10/10 Excellent

Fabian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice and well located hotel in Kowloon. The rooms are normal Hong Kong size (rather small) but the hotel has amazing buffets, a great bar, and very good facilities. If that is something you're looking for, this is definitely the place to stay.
Stayed 1 night in Jan 2024
Response from Ivan Cheung, Director of Rooms on 13 Feb 2024
Thank you for your time of sharing the stay experience.

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Harvey Thompson, General Manager on 25 Jan 2024
Thank you for choosing Eaton HK, and for taking the time out of your day to leave a review. We're happy to hear that you had a good stay and look forward to hosting you again in the future! You're always welcome at Eaton HK.

10/10 Excellent

CHONG, monmouth junciton

Liked: Cleanliness, property conditions & facilities
excellent all around
Stayed 2 nights in Jan 2024
Response from Ivan Cheung, Director of Rooms on 24 Jan 2024
Thank you for your time of sharing your experience.Look forward to see you again.

10/10 Excellent

Sau Sau Cecile, Halifax

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the vibe and service of the hotel, which is conveniently located in the heart of Kowloon. The staff were very helpful. Enjoyed the stay here and will be back.
Stayed 5 nights in Jan 2024
Response from Ivan Cheung, Director of Rooms on 24 Jan 2024
Thank you for your time of sharing your experience.Look forward to see you again.

8/10 Good

Yam Hui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility to transport and many amenities around this hotel. Many eateries and clean hotel
Stayed 2 nights in Jan 2024
Response from Ivan Cheung, Director of Rooms on 24 Jan 2024
Thank you for your time of sharing your experience.Look forward to see you again.